This document provides a summary of an insurance professional with over 25 years of experience in property and casualty sales and agency management. He has held roles such as an agency manager, sales agent, co-owner of an independent agency, and claims representative. He has a proven track record of generating annual premiums over $125,000 and managing between 800-1000 clients. His skills include sales, customer service, marketing, and risk analysis in the insurance industry.

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Profile
Dynamic, energetic and detail oriented versatile insurance industry professional with
25+ years experience in P&C sales and service. Dedicated and tenacious sales
expert. Excellent insurance agency manager who specializes in risk analysis and
customer retention. Analytically minded with superb organizational skills and
attention to detail. Goal oriented work ethic with a strong will and drive to succeed.
Experience
Office Manager & Sales Agent, Allstate Insurance Agency; Oceanside, NY —
1/2009-6/2014
Specialized in P&C insurance sales and service. Generated an average of $125,000
-150,000 in written annual premiums. Retention specialist. Excelled in customer
relations. Repeat business and high number of referrals due to my dedication and
focus to customer service.
Co-Owner/Manager, Associated Nat’l Ins; Astoria, NY — 8/1997-10/2008
Independent Agent & Broker. P&C Insurance sales and service. Advertising &
marketing for revenue growth. Bookkeeping and management of expenses.
Handled all agency finances and record keeping, payable and receivable. Managed
two employees and an average of 800-1000 clients. Expanded and certified in 2003
to include income tax preparation.
Sales & Service, Satellite Brokerage; Brooklyn, NY — 9/1992-8/1997
P&C Insurance sales and service. Averaged 30-40 new clients per month.
Sales & Service, Premier Agency; Corona/L.I., NY — 4/1989-6/1992
P&C Insurance sales and service.
Claims Representative, Rein Insurance; Floral Park, NY — 6/1986-4/1989
Assisted in the processing of claims from start to finish. Acted as customer
advocate and liaison to the insurance companies.
718-710-3980
ARDC63@aol.com
9847 Edmonton Drive
Land o Lakes, FL
34638
ALBERT R CUNHA

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Education
Flushing High School, Flushing, NY 1981
St Johns University, Jamaica, NY 1986-1987
Allstate Insurance Co, Lake Success, NY 2013 (Health & Life course)
Skills
Agency management, sales and service, relationship building, closing expert,
dispute resolution, insurance and risk analyst, marketing, accounting. Income Tax
preparation. Excellent communication and interpersonal skills employed in imparting
my expertise and knowledge to clients on a daily basis. Consistently met and
frequently exceeded objectives of represented clients.
Fluent in Portuguese and Spanish
Licensed Property & Casualty, New York 1987
Licensed Health & Life, New York 2013
References
Furnished upon request
ALBERT R CUNHA