1. “The new buzzword in the
business world is
Gamification”
- Kathryn Perry
Oracle Director of Communications on Jan 24/2013
https://blogs.oracle.com/applications/entry/adding_gamification_into_the_oracle
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Knowledge Levels Through the Day
?
1 Engagement Crises
2 Why Gamification
Designing employee
engagement
3 How is it used?
4. Introduction
Hewlett Packard (HP) were able to achieve over $1
billion of revenue growth after investing in a new online
portal that takes a gaming and rewards approach to
selling.
http://www.callcentre.co.uk/how-hpintel-made-1-billion-through-gamification/
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The use of game elements and game design thinking in
non-game contexts to:
Engage people
Feedback
Change behavior
Motivate action
Promote learning
Solve problems
User retention
And yet more ..
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What Is Gamification?
7. 7
About Ahmed Hossam
Gamification Consultant & Gamfed (International
Gamification Confederation) Ambassador in Egypt.
http://gamfed.com/who-we-are/
Earned the Gamification world Certification during the
Gamification World Congress (GWC15) in Barcelona, Spain.
Certified Expert Gamification Designer from Engagement
Alliance.
Ahmed is the 1st in the Middle East to be Certified
Gamification
7
8. 8
About Ahmed Hossam
8
In January 2017, ranked 17th in the Global Gamification Guru Power 100.
https://www.rise.global/gurus/r/2470935
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The global market for gamification is expected to reach $5.5 billion in 2018
http://techinfographics.com/gamification-stats-and-facts-for-2015/
Gamification growth to reach $10.02 billion by 2020
http://www.researchandmarkets.com/research/z5v5zf/gamification
In a 2015 survey, 87% of retailers said they plan to use gamification to
engage customers within the next 5 years
https://bostonretailpartners.com/2015-crm-survey-report/
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Ongoing campaigns:
•Opportunity Life
Cycle:
–Documentation & Stage
completion
•Knowledge sharing
(Insights):
–User Ideas
–User participation (Voting on
Ideas, Post/ Comment/ Like
to a Board, Join Community)
–User Advancement -
Mention, Hashtag
•Learning Tracking:
–Training completed
–Certifications
–Training / mentoring given
• Detailed instructions
on the task, the target
and the rewarded
points
• Completion of activity
grants FF miles
• Complete activity to
unlock the next
activity and level up
Nielsen - a leading global information and measurement company, provides insights & data about what people watch, listen to & buy. – 80% of the population use second or third screen while watching something like TV (( Distraction from the distraction ))
20% of the population checks the smart phone each 10 min of the day ( 100 checks )
Teenagers want to drive less than the previous generations ( No FB or twitter or Instagram while driving )…instead of FB, we don’t drive a car instead.