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Developing Effective Financial Forecasts
ADDING VALUE TO YOUR BUSINESS.Moore Stephens IT Solutions
16 May 2018
2
Choo Kwong Chee (KC)
Background: 18 years of consulting experience helping clients
transform their business using technology
Current: Director, MS IT Solutions
3
Agus Tirtoredjo
Background: 20 years of consulting experience in ERP, IT Strategy,
Enterprise Architecture, Professional Services
Current: Director, MS IT Solutions
4
About MS IT Solutions (MSIT)
MSIT is an associate of Moore Stephens International
Limited, a leading accounting and consulting association
with member firms in principal cities throughout the world.
5
▪ Compare against plan
▪ Make course corrections
▪ Predictable performance
▪ All of the above
Poll: Why do you forecast?
6
Poll: How often do you forecast?
▪ Once a week
▪ Once a month
▪ Once a quarter
▪ Every 6 months to once a year
7
Companies with
forecasts that came
within 5% of actuals
saw a 46%
increase in share
price over a 3-year
period
Source: KPMG
1 in 5
companies
currently produce a
forecast that is
reliabled
22%
of forecasts
come in within
5% of actuals
8
A changing business landscape.
A need for predictability demands better forecasts
Top-Line
Workforce
Expense
Cash Flow
9
Business Landscape
Marketing
Demand
Gen
MAS
Social
Events
Targets
Reporting
Capital
Financial
Statements
ERP
Finance
KPIs
Operations
Real Estate
Hosting
IT
Manufacturing
MRP
Quota
Pipeline
CRM
Comp
Plan
Partners
AgreementsRamped
Reps
SQL
Sales
Productivity
SQL
Coverage
Contractors
Employees
HCM
Benefits
Hiring
TMS
HR
Executive
Dashboards
BI
Investor /
BOD Packs
Collaboration
10
Integrated Data
Comprehensive Models
Rolling Forecasts
Scenario Planning
4TipstoImproveForecasting
2
1
3
4
11
1. Integrated Data
12
A. ERP (NetSuite, Oracle, SAP, etc)
B. CRM (SFDC, Microsoft, NetSuite)
C. HCM (Workday, Oracle, Namely)
D. MAS (Eloqua, Marketo, HubSpot, etc)
E. Other (Proprietary database)
Poll: What systems do you access for your forecasts?
13
Just Not Enough Time
Data prep, waiting for data and assisting with
data reviews are other areas that slow
organizations down.
Accessing data is a top obstacle for accurate forecasts
and predictive analytics in 35% of organizations.
14
A Centralized System to Deliver a Single
Source of Truth
Eliminates confusion among competing
data sets
Stops the debate over whose numbers
are correct
Refocuses the leadership discussion
towards insight and action
Enables a consistent view of data across
the organization in real-time
15
2. Comprehensive Models
16
1. Income Statement
2. Balance Sheet
3. Cash Flow Statement
4. All of the above
Poll: How comprehensive is your forecast?
17
Integrated Model
Demand
Gen
Social
Events
Targets
Reporting
Capital
Financial
Statements
Real Estate
Hosting
IT
Manufacturing
Quota
Pipeline
Comp
Plan
Partners
Agreements
Ramped
Reps
Productivity
Coverage
Contractors
Employees
Benefits
Hiring
Dashboards
Investor /
BOD Packs
What-if
Growth
Competition
Currency
Investment
Reduction
KPIs
18
Collaborative Forecasting :
Brainstorm with Business Partners
Continuous:
Use the right tools
Collaborative:
Get buy-in from
the top
Comprehensive:
Use Analytics to
identify metrics that
drive growth
19
3. Rolling Forecasts
20
Actual FcstActual Fcst Fcst Fcst Fcst Fcst Fcst Fcst Fcst Fcst
Actual Actual Fcst Fcst Fcst Fcst Fcst Fcst FcstActual Actual Actual
Actual Actual Fcst Fcst FcstActual Actual Actual Actual Actual Actual Actual
E
n
d
o
f
Y
e
a
r
“The Wall”
Actual Actual Actual Actual FcstActual Actual Actual Actual Actual Actual Actual
21
Issues with Static Budgeting
▪ Requires detailed projections and plans upfront.
– Prepare in Q3 (15 months ahead).
▪ Outdated once finalized.
– 90% of companies don’t change resource allocation to reflect changes in strategy or environment.
(Deloitte)
▪ Focus not on driving success of organization.
– Use-it or lose-it mentality. Focus on securing resources.
– Least-risky mentality. Focus on accuracy.
– Sandbaggers and Optimists mentality. Focus on performance measurement.
22
What is Rolling Forecast?
23
Benefits of Rolling Forecast
▪ IBM study:
– 12% more forecast accuracy
– 50% less budget preparation time
– 10% more profitable
▪ Maersk case study:
– Replaced budgeting process with rolling forecast.
– “Design criteria”
• Visibility: Forward looking
• Agility: Early identification and correction
• Control: Balance scorecard driven
• Simplicity: Removal of unnecessary details
Source: London FP&A Board
24
Defining the Forecasting Horizon
24
Horizon depends on industry.
▪ Align to business cycle.
▪ Look at least four to eight quarters past current quarter.
Guiding questions to determine horizon:
▪ What is the speed of change in my industry or business?
▪ How intensive are the capital requirements?
▪ How long does it take to bring facilities online? Months or Years?
▪ What are the lead times for our products?
▪ How long does it take to change supply contracts?
▪ What is involved in adjusting marketing programs (or other drivers of demand)?
25
•Part Driver based model
•Forecast as measurement
tool
•Two processes: Traditional
and Rolling
•Average level of detail
•Average collaboration
•Some predictive Analytics
•Partly automated processes
•Inflexible FP&A system
Rolling Forecast Maturity
▪ Enablers to adoption:
– Automated processes
– Driver-based model
– Analytics
– Collaboration
– Flexible FP&A system
“Attempting to do a rolling forecast
for a multimillion or multibillion-
dollar company in Excel is almost
impossible.”
Association of Financial Professionals
20% of companies abandon Rolling Forecast. Why?
Source: London FP&A Board
Basic
•Static model
•Two processes: Traditional
and Rolling
•High level of detail
•Basic collaboration
•Basic Analytics
•Manual processes
•Excel
Intermediate Advanced
•Driver based model
•Forecast as management
tool
•Rolling forecast replaces
Traditional Budget
•Simple and Agile process
•Good planning
collaboration
•Advanced Analytics
•Automated processes
•Flexible FP&A system
…because they are stuck at Basic level. Why?
26
Example in CPM tool
27
5 Steps to On Board Your Business with Rolling Forecasting
1. Model on Drivers, not details.
– Simplify for frequent forecasting.
– Select high-materiality, high-volatility items.
2. Use rolling forecasts to sound out multiple
“what-if” scenarios.
– Best-case, worst-case, base-case
3. Delink from targets, measures or
rewards.
– Objective forecasts based on real business demands
and business environments.
4. Choose the right forecasting
horizon for your industry.
– Align to business cycles, not fiscal year.
– Look 4 to 8 quarters past current quarter.
5. Don’t attempt with Excel.
– Use a Corporate Performance
Management application.
– Provide management with clear, real-
time view of progress with Dashboards.
28
4. Scenario Planning
29
Planning for Multiple Futures
Source: Monitor Company Group
30
Why Scenario-Based Planning?
▪ To prepare organization for effects of multiple potential futures, so as to enable agile and timely
responses.
▪ To understand the impact of a key scenario (e.g. its impact on financials, targets, cash, funding, KPIs)
▪ Direct time toward more strategic activities, e.g. contingency planning
▪ Extent:
– Fundamental changes in strategy caused by global paradigm shifts
– Tactical contingency planning focused on possible near-term developments
31
1. Political
2. Economic
3. Social
4. Technological
5. Environmental
6. Legal
External Influences - PESTEL
Source: The Wall Street Journal
32
1. Supplier Power
2. Buyer Power
3. Competitive Rivalry
4. Threat of Substitution
5. Threat of New Entrant
External Influences – Porter’s Five Forces
Source: The Wall Street Journal
33
Identifying Patterns (Sets of Outcomes)
34
Deriving Scenarios
Source: Kees van der Heijden
Impact/Uncertainty Grid Scenario Matrix
35
▪ Manufacturing: Product cost increase, new factory opening
▪ Non-Profit: New program or service, increased funding
▪ SaaS: Bookings growth, collections, payables (to forecast cash)
▪ Services: New clients, new service lines
▪ Healthcare: Census (patient) level adjustments, capacity planning
▪ Holding Companies: Proposed acquisition
Scenario-Based Planning Examples
3636
• Outperformed peers by
10% on Revenue Growth
• Outperformed peers by
8% on Operating Margins
• Had more streamlined
decision making
Organizations using
scenarios:
When Done Right, Benefits are Real
Financial Planning, Budgeting, and Forecasting: Removing the Hurdles, March 2013
Rolling Forecasts Enable Accuracy and Agile Business Planning, May 2013
Higher
Revenue
Growth
Higher
Operating
Margins
+8%+10%
3737
• Lack of Process
• Systems and Technology
• Collaboration Challenges
Typical FP&A attempts
at Scenario Analysis do
not result in actionable
to-do’s because of:
Despite the Benefits,
Still a Minority Practice
Scenario Planning
64%
14
%
20%
Explore
relevant
scenarios
Don’t
explore
more than
1 scenario
36%
2%
Explore
scenarios,
but not all
optionsDon’t Use
Do Use
38
▪ Typical steps:
Scenario Planning in CPM:
1) Corridor Planning
▪ Alternative outcomes of a “base case” scenario.
▪ What if key assumptions are slightly exceeded or missed?
39
▪ Look at scenarios on “and/or” basis.
Scenario Planning in CPM:
2) Combined Scenarios
40
▪ Create alternative scenarios that are interlinked where the only difference is the timing of
the event. Eg. Major acquisitions.
Scenario Planning in CPM:
3) Delayed Scenarios
41
Example in CPM
42
Integrated Data
Comprehensive Models
Rolling Forecasts
Scenario Planning
4TipstoImproveForecasting
2
1
3
4
43
We Can Support Your Evolution
Enhance
Planning
Optimize
Finance
Transform
Performance
Automatic rollups
Fewer errors
Faster cycle times
Integrated actuals
Driver-based models
Full financial statements
Collaborative processes
KPIs & metrics
Companywide planning
Culture of analytics
Strategic scenarios
Business model evolution
Increase
Efficiency &
Accuracy
Improve
Processes &
Decisions
Create
Profound
Strategic Value
44
2
1
4
CONTACT US:
Agus Tirtoredjo Kwong Chee (KC)
agus@msit.com.sg kwongchee@msit.com.sg
M: 91059374 M: 96924272
MS IT Solutions Pte. Ltd. is an associate of Moore Stephens International Limited, a leading
accounting and consulting association with member firms in principal cities throughout the
world.
About Moore Stephens globally
Since Moore Stephens London was founded a century ago, Moore Stephens International
Limited has grown to be one of the largest international accounting and consulting groups
worldwide. Today the network comprises 657 offices in 106 countries throughout the world,
incorporating 27,613 people and with fees of more than US$2.660 billion. You can be
confident that we have the resources and capabilities to meet your needs.
© 2018 MS IT Solutions Pte. Ltd.

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MSIT - Tips for effective forecasts

  • 1. 1 Developing Effective Financial Forecasts ADDING VALUE TO YOUR BUSINESS.Moore Stephens IT Solutions 16 May 2018
  • 2. 2 Choo Kwong Chee (KC) Background: 18 years of consulting experience helping clients transform their business using technology Current: Director, MS IT Solutions
  • 3. 3 Agus Tirtoredjo Background: 20 years of consulting experience in ERP, IT Strategy, Enterprise Architecture, Professional Services Current: Director, MS IT Solutions
  • 4. 4 About MS IT Solutions (MSIT) MSIT is an associate of Moore Stephens International Limited, a leading accounting and consulting association with member firms in principal cities throughout the world.
  • 5. 5 ▪ Compare against plan ▪ Make course corrections ▪ Predictable performance ▪ All of the above Poll: Why do you forecast?
  • 6. 6 Poll: How often do you forecast? ▪ Once a week ▪ Once a month ▪ Once a quarter ▪ Every 6 months to once a year
  • 7. 7 Companies with forecasts that came within 5% of actuals saw a 46% increase in share price over a 3-year period Source: KPMG 1 in 5 companies currently produce a forecast that is reliabled 22% of forecasts come in within 5% of actuals
  • 8. 8 A changing business landscape. A need for predictability demands better forecasts Top-Line Workforce Expense Cash Flow
  • 10. 10 Integrated Data Comprehensive Models Rolling Forecasts Scenario Planning 4TipstoImproveForecasting 2 1 3 4
  • 12. 12 A. ERP (NetSuite, Oracle, SAP, etc) B. CRM (SFDC, Microsoft, NetSuite) C. HCM (Workday, Oracle, Namely) D. MAS (Eloqua, Marketo, HubSpot, etc) E. Other (Proprietary database) Poll: What systems do you access for your forecasts?
  • 13. 13 Just Not Enough Time Data prep, waiting for data and assisting with data reviews are other areas that slow organizations down. Accessing data is a top obstacle for accurate forecasts and predictive analytics in 35% of organizations.
  • 14. 14 A Centralized System to Deliver a Single Source of Truth Eliminates confusion among competing data sets Stops the debate over whose numbers are correct Refocuses the leadership discussion towards insight and action Enables a consistent view of data across the organization in real-time
  • 16. 16 1. Income Statement 2. Balance Sheet 3. Cash Flow Statement 4. All of the above Poll: How comprehensive is your forecast?
  • 18. 18 Collaborative Forecasting : Brainstorm with Business Partners Continuous: Use the right tools Collaborative: Get buy-in from the top Comprehensive: Use Analytics to identify metrics that drive growth
  • 20. 20 Actual FcstActual Fcst Fcst Fcst Fcst Fcst Fcst Fcst Fcst Fcst Actual Actual Fcst Fcst Fcst Fcst Fcst Fcst FcstActual Actual Actual Actual Actual Fcst Fcst FcstActual Actual Actual Actual Actual Actual Actual E n d o f Y e a r “The Wall” Actual Actual Actual Actual FcstActual Actual Actual Actual Actual Actual Actual
  • 21. 21 Issues with Static Budgeting ▪ Requires detailed projections and plans upfront. – Prepare in Q3 (15 months ahead). ▪ Outdated once finalized. – 90% of companies don’t change resource allocation to reflect changes in strategy or environment. (Deloitte) ▪ Focus not on driving success of organization. – Use-it or lose-it mentality. Focus on securing resources. – Least-risky mentality. Focus on accuracy. – Sandbaggers and Optimists mentality. Focus on performance measurement.
  • 22. 22 What is Rolling Forecast?
  • 23. 23 Benefits of Rolling Forecast ▪ IBM study: – 12% more forecast accuracy – 50% less budget preparation time – 10% more profitable ▪ Maersk case study: – Replaced budgeting process with rolling forecast. – “Design criteria” • Visibility: Forward looking • Agility: Early identification and correction • Control: Balance scorecard driven • Simplicity: Removal of unnecessary details Source: London FP&A Board
  • 24. 24 Defining the Forecasting Horizon 24 Horizon depends on industry. ▪ Align to business cycle. ▪ Look at least four to eight quarters past current quarter. Guiding questions to determine horizon: ▪ What is the speed of change in my industry or business? ▪ How intensive are the capital requirements? ▪ How long does it take to bring facilities online? Months or Years? ▪ What are the lead times for our products? ▪ How long does it take to change supply contracts? ▪ What is involved in adjusting marketing programs (or other drivers of demand)?
  • 25. 25 •Part Driver based model •Forecast as measurement tool •Two processes: Traditional and Rolling •Average level of detail •Average collaboration •Some predictive Analytics •Partly automated processes •Inflexible FP&A system Rolling Forecast Maturity ▪ Enablers to adoption: – Automated processes – Driver-based model – Analytics – Collaboration – Flexible FP&A system “Attempting to do a rolling forecast for a multimillion or multibillion- dollar company in Excel is almost impossible.” Association of Financial Professionals 20% of companies abandon Rolling Forecast. Why? Source: London FP&A Board Basic •Static model •Two processes: Traditional and Rolling •High level of detail •Basic collaboration •Basic Analytics •Manual processes •Excel Intermediate Advanced •Driver based model •Forecast as management tool •Rolling forecast replaces Traditional Budget •Simple and Agile process •Good planning collaboration •Advanced Analytics •Automated processes •Flexible FP&A system …because they are stuck at Basic level. Why?
  • 27. 27 5 Steps to On Board Your Business with Rolling Forecasting 1. Model on Drivers, not details. – Simplify for frequent forecasting. – Select high-materiality, high-volatility items. 2. Use rolling forecasts to sound out multiple “what-if” scenarios. – Best-case, worst-case, base-case 3. Delink from targets, measures or rewards. – Objective forecasts based on real business demands and business environments. 4. Choose the right forecasting horizon for your industry. – Align to business cycles, not fiscal year. – Look 4 to 8 quarters past current quarter. 5. Don’t attempt with Excel. – Use a Corporate Performance Management application. – Provide management with clear, real- time view of progress with Dashboards.
  • 29. 29 Planning for Multiple Futures Source: Monitor Company Group
  • 30. 30 Why Scenario-Based Planning? ▪ To prepare organization for effects of multiple potential futures, so as to enable agile and timely responses. ▪ To understand the impact of a key scenario (e.g. its impact on financials, targets, cash, funding, KPIs) ▪ Direct time toward more strategic activities, e.g. contingency planning ▪ Extent: – Fundamental changes in strategy caused by global paradigm shifts – Tactical contingency planning focused on possible near-term developments
  • 31. 31 1. Political 2. Economic 3. Social 4. Technological 5. Environmental 6. Legal External Influences - PESTEL Source: The Wall Street Journal
  • 32. 32 1. Supplier Power 2. Buyer Power 3. Competitive Rivalry 4. Threat of Substitution 5. Threat of New Entrant External Influences – Porter’s Five Forces Source: The Wall Street Journal
  • 34. 34 Deriving Scenarios Source: Kees van der Heijden Impact/Uncertainty Grid Scenario Matrix
  • 35. 35 ▪ Manufacturing: Product cost increase, new factory opening ▪ Non-Profit: New program or service, increased funding ▪ SaaS: Bookings growth, collections, payables (to forecast cash) ▪ Services: New clients, new service lines ▪ Healthcare: Census (patient) level adjustments, capacity planning ▪ Holding Companies: Proposed acquisition Scenario-Based Planning Examples
  • 36. 3636 • Outperformed peers by 10% on Revenue Growth • Outperformed peers by 8% on Operating Margins • Had more streamlined decision making Organizations using scenarios: When Done Right, Benefits are Real Financial Planning, Budgeting, and Forecasting: Removing the Hurdles, March 2013 Rolling Forecasts Enable Accuracy and Agile Business Planning, May 2013 Higher Revenue Growth Higher Operating Margins +8%+10%
  • 37. 3737 • Lack of Process • Systems and Technology • Collaboration Challenges Typical FP&A attempts at Scenario Analysis do not result in actionable to-do’s because of: Despite the Benefits, Still a Minority Practice Scenario Planning 64% 14 % 20% Explore relevant scenarios Don’t explore more than 1 scenario 36% 2% Explore scenarios, but not all optionsDon’t Use Do Use
  • 38. 38 ▪ Typical steps: Scenario Planning in CPM: 1) Corridor Planning ▪ Alternative outcomes of a “base case” scenario. ▪ What if key assumptions are slightly exceeded or missed?
  • 39. 39 ▪ Look at scenarios on “and/or” basis. Scenario Planning in CPM: 2) Combined Scenarios
  • 40. 40 ▪ Create alternative scenarios that are interlinked where the only difference is the timing of the event. Eg. Major acquisitions. Scenario Planning in CPM: 3) Delayed Scenarios
  • 42. 42 Integrated Data Comprehensive Models Rolling Forecasts Scenario Planning 4TipstoImproveForecasting 2 1 3 4
  • 43. 43 We Can Support Your Evolution Enhance Planning Optimize Finance Transform Performance Automatic rollups Fewer errors Faster cycle times Integrated actuals Driver-based models Full financial statements Collaborative processes KPIs & metrics Companywide planning Culture of analytics Strategic scenarios Business model evolution Increase Efficiency & Accuracy Improve Processes & Decisions Create Profound Strategic Value
  • 44. 44 2 1 4 CONTACT US: Agus Tirtoredjo Kwong Chee (KC) agus@msit.com.sg kwongchee@msit.com.sg M: 91059374 M: 96924272
  • 45. MS IT Solutions Pte. Ltd. is an associate of Moore Stephens International Limited, a leading accounting and consulting association with member firms in principal cities throughout the world. About Moore Stephens globally Since Moore Stephens London was founded a century ago, Moore Stephens International Limited has grown to be one of the largest international accounting and consulting groups worldwide. Today the network comprises 657 offices in 106 countries throughout the world, incorporating 27,613 people and with fees of more than US$2.660 billion. You can be confident that we have the resources and capabilities to meet your needs. © 2018 MS IT Solutions Pte. Ltd.