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Italian Cruises Shipping
Services Srl
 PORT AGENT
 LOGISTIC PROVIDER
 CUSTOM BROKERS
 FORWARDERS
Head office: GENOA
Branch Offices: Venice, Civitavecchia, Leghorn, Naples
With branches in main cruise industry ports (Genoa, Venice, Civitavecchia,
Naples, Leghorn) and our network of correspondances covering almost all
Italian ports we can provide assistance and services 24 hrs a day, 7 days a
week with a high skilled staff.
We are able providing the following port agency services to the cruise
industry, always available to discuss any tailor made service to satisfy our
pricipals:
 Early booking and confirmation of berths
 Smooth berthing operations on arrival
 Rapid ship and passengers clearance
 Gangway hire
 Water supply, garbage removal, waste oil and black waters disposal
 Bunker and Luboil supply
 Custom clearance
 Logistic, warehousing and stevedoring service
 Crew handling, including hotel accomodations, visa, transfers
 Medical assistance to crew and passengers
 Daily assistance to passengers medically disembarked
 Quick, accurate and detailed proforma and final D/As
 Constant assistance and availability during the call with an high skilled staff
onboard and ashore
PORTS:
Sanremo
Genova
Rapallo/S.ta Margherita Ligure/
Portofino
La Spezia
Marina di
Carrara Livorno
Piombino
Elba
Civitavecchia
Olbia
Napoli
Sorrento
Bari
Brindisi
Taranto
Crotone
Messina
Trapani
Ravenna
Venezia
Trieste
Port in which we actually
operate
Ports in which we can operate
Palermo
Catania
Siracusa
Ancona
Savona
Cagliari
Lipari
LIVORNO:
Usual pier used for cruise ships: Alto Fondale, Molo Italia, Calata Sgarallino, Banchina 75
LIVORNO:
PORT SERVICES:
Berth reservation
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Water supply: by barge, connection at quey
Bunker, Oil supply and spareparts
Garbage service: by Truck and by barge
Cherry picker and other port lifting services rental
Forklift & stevedores services
Logistic services: warehousing (2 customs authorized and 2 refrigerated
warehouses) and customs operations
Ground services rental
Free shuttle bus from ship to city
Ground Security service
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
LIVORNO:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, hotels etc.)
Medical consults and hospitalization
Daily assistance during hospitalization
Immigration and Shenghen Visa formalities for transit and disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
NAPLES:
Usual pier used for cruise ships:
PIER 5 PIER 6/7 COMMERCIAL PIER
21/22
LENGHT 191 MT 301 MT 243 MT
DRAFT 8,70 MT 10,05 MT 9,00 MT
NAPLES:
PORT SERVICES:
Berth reservation
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Water supply: connection at quey
Bunker, Oil supply and spareparts delivery
Garbage service: by truck
Forklift & stevedores services
Logistic services: warehousing with a fully equipped
terminal area and customs operations
Ground services rental: shuttle busses, transfer
services
Ground security service
Port lifting services rental (cranes, cherry picker etc.)
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
NAPLES:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, hotels etc.)
Medical consults and hospitalization
Daily assistance during hospitalization
Immigration and Shenghen Visa formalities for transit and disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
SORRENTO:
Usual anchor positions used for cruise ships:
1) 40° 39,12' N – 014° 21,88' E
2) 40° 39,84' N – 014° 23,87' E
1) 2)
SORRENTO:
PORT SERVICES:
Administrative and technical organization of the call
Tender mooring assistance
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Bunker for tenders, spareparts delivery
Logistic services: warehousing in Naples with a fully equipped Terminal
area and customs operations
Ground services rental: tender rental, transfer services, yacht/boat
rental.
Ground Security service
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
SORRENTO:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, hotels etc.)
Medical consults and hospitalization
Daily assistance during hospitalization
Immigration and Shenghen Visa formalities for transit and disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
TRAPANI:
Usual pier used for cruise ships: Banchina Garibaldi, Sporgente Ronciglio Est
Banchina Garibaldi:
Lenght: 142,00 mt
Draft: 8,00 mt
Sporgente Ronciglio Est:
Lenght: 215,00 mt
Draft: 08,00 mt
TRAPANI:
PORT SERVICES:
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Water supply: by truck
Bunker supply and spareparts
Garbage disposal by truck
Stevedores services
Ground services rental: shuttle busses, transfer
services
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
TRAPANI:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, hotels etc.)
Medical consults and hospitalization
Daily assistance during hospitalization
Immigration and Shenghen Visa formalities for transit and disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
RAPALLO/S.TA MARGHERITA LIGURE/PORTOFINO:
Usual anchor positions used for cruise ships:
1) 44° 20’ 1‘’ N – 09° 14’ 2’’E
RAPALLO/S.TA MARGHERITA LIGURE/PORTOFINO:
PORT SERVICES:
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Ground services rental: transfer services, boats/yachts
rental
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
RAPALLO/S.TA MARGHERITA LIGURE/PORTOFINO:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, boats, hotels
etc.)
Medical consults and hospitalization in private clinic
Daily assistance during hospitalization
Immigration and Shenghen Visa formalities for transit and
disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders, any purchase of
spareparts/ship’s need
CROTONE:
Usual pier for cruise ships: Banchina Riva
CROTONE:
PORT SERVICES:
Berth reservation
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Water supply: connection at quey
Bunker, Oil supply and spareparts
Garbage disposal: by truck
Port lifting services rental
Stevedores services
Customs operations
Ground services rental: shuttle busses, transfer services
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
CROTONE:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, hotels etc.)
Medical consults and hospitalization
Daily assistance during hospitalization
Immigration and Shenghen Visa formalities for transit and disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
ELBA PORTOFERRAIO:
Usual pier used for cruise ships:
1° option: Altofondale Pier  lenght 115 mt, draft 7,6
2° option: Molo Massimo Nord  lenght 125 mt, draft 6,00 mt
3° option: Anchorage (B ZONE in below picture)
ELBA PORTOFERRAIO:
PORT SERVICES:
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Ground services rental: transfer services, boat rental
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
ELBA PORTOFERRAIO:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, boats, hotels
etc.)
Medical consults and hospitalization
Daily assistance during hospitalization
Immigration and Shenghen Visa formalities for transit and
disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders, any purchase of
spareparts/ship’s need
MESSINA:
Usual pier for cruise ships:
1) Pier I Settembre  lenght 220 mts, draft max 10 mts
2) Pier Colapesce  lenght 290 mts, draft max 10 mts
3) Pier Norimberga lenght 150 mt , draft 7,5/9 mts
4) Pier Marconi  lenght 190 mts, draft max 9,5 mts
MESSINA:
PORT SERVICES:
Berth reservation
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Water supply: connection at quey
Spareparts supply and delivery
Solid garbage disposal by truck
Stevedores services
Customs operations
Ground services rental: shuttle busses, transfer services
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
MESSINA:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, boats, hotels
etc.)
Medical consults and hospitalization
Daily assistance during hospitalization
Immigration and Shenghen Visa formalities for transit and
disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders,
any purchase of spareparts/ship’s need
MARINA DI CARRARA:
Usual pier for cruise ships:
1) Pier Chiesa lenght 390 mts, draft max 10 mts
2) Pier Taliercio  lenght 440 mts, draft max 10 mts
MARINA DI CARRARA:
PORT SERVICES:
Berth reservation
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Water supply: connection at quey
Spareparts supply and delivery
Garbage disposal by truck
Port lifting services rental
Forklift & stevedores services
Customs operations
Ground services rental: shuttle busses, transfer services
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
MARINA DI CARRARA:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, boats, hotels
etc.)
Medical consults and hospitalization
Daily assistance during hospitalization
Immigration and Shenghen Visa formalities for transit and
disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders, any purchase of
spareparts/ship’s need
VENEZIA:
Usual pier for cruise ships:
1) Pier VE 018 lenght 630 mts, draft max 8,90 mts
2) Pier VE 117  lenght 600 mts, draft max 8,90 mts
3) Pier VE 123  lenght 600 mts, draft max 8,90 mts
3) Pier VE 107  lenght 727 mts, draft max 8,90 mts
VENEZIA:
PORT SERVICES:
Berth reservation
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Water supply: connection at quey
Bunker, Luboil, spareparts supply and delivery
Logistic operations: warehousing (1 custom authorized warehouse of 1300 sqm
on 3 levels) and customs operations
Garbage disposal & Hazardous waste disposal
Port lifting services rental
Forklift & stevedores services
Customs operations
Ground services rental: shuttle busses,
transfer services
Ground Security service
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
VENEZIA:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, hotels etc.)
Medical consults and hospitalization
Daily assistance during hospitalization
Immigration and Shenghen Visa formalities only for urgent
disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders, any purchase of
spareparts/ship’s need
SANREMO:
Usual anchor positions used for cruise ships:
1) 43° 48,55’ N – 007° 48,000’ E
SANREMO:
PORT SERVICES:
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Ground services rental: transfer services
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
SANREMO:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, hotels etc.)
Medical consults and hospitalization
Daily assistance during hospitalization
Immigration and Shenghen Visa formalities for
disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders, any purchase of
spareparts/ship’s need
TRIESTE:
Usual pier used for cruise ships at Trieste Passenger Terminal:
Pier 29: lenght 220 mts, draft 9,20 mts
Pier 30: lenght 240 mts, draft 9,20 mts
TRIESTE:
PORT SERVICES:
Berth reservation
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Water supply: connection at quey
Bunker by barge, spareparts supply and delivery
Garbage disposal
Port lifting services rental
Forklift & stevedores services
Customs operations
Ground services rental: shuttle busses, transfer services
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
TRIESTE:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, hotels etc.)
Medical consults and hospitalization
Daily assistance during hospitalization
Immigration and Shenghen Visa formalities for
disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders, any purchase of
spareparts/ship’s need
OLBIA:
Usual pier used for cruise ships:
1) Pier 7: lenght 187,95 mts, draft 9,00 mts
2) Pier 8: lenght 169,92 mts, draft 9,00 mts
3) Pier 9: lenght 177,20 mts, draft 9,00 mts
OLBIA:
PORT SERVICES:
Berth reservation
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Water supply: by truck
Bunker, Luboil, spareparts supply and delivery
Garbage disposal
Port lifting services rental
Forklift & stevedores services
Ground Security service
Customs operations
Ground services rental: shuttle busses, transfer services
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
OLBIA:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, hotels etc.)
Medical consults and hospitalization
Assistance during hospitalization
Immigration and Shenghen Visa formalities for
disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders, any purchase of
spareparts/ship’s need
LA SPEZIA:
Usual pier used for cruise ships:
1) Molo Garibaldi 2) Molo Varicella
LA SPEZIA:
PORT SERVICES:
Berth reservation
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Water supply: at quey (Garibaldi pier) and by barge
(Varicella pier)
Bunker, Luboil, spareparts supply and delivery
Solid and liquid garbage disposal by barge
Forklift & stevedores services
Ground Security service
Customs operations
Ground services rental: shuttle busses,
transfer services
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
LA SPEZIA:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, hotels etc.)
Medical consults and hospitalization
Assistance during hospitalization
Immigration and Shenghen Visa formalities for
disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders,
any purchase of spareparts/ship’s need
BARI:
Usual pier used for cruise ships:
1) Pier 10: lenght 250 mts, draft 11,50 mts
BARI:
PORT SERVICES:
Berth reservation
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Water supply: connectio at quey
Bunker, Luboil, spareparts supply and delivery
Garbage and special waste disposal
Forklift & stevedores services
Ground Security service
Customs operations
Ground services rental: shuttle busses, transfer services
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
BARI:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, hotels etc.)
Medical consults and hospitalization
Assistance during hospitalization
Immigration and Shenghen Visa formalities for
disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders,
any purchase of spareparts/ship’s need
BRINDISI:
Usual pier used for cruise ships:
1) Pier Carbonifera: lenght 260 mts, draft 8 mts
2) Pier Punto Franco: lenght 270 mts, draft 8 mts
BRINDISI:
PORT SERVICES:
Berth reservation
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Water supply: Connection at quey
Garbage disposal by truck
Bunker, Luboil, spareparts supply and delivery
Forklift & stevedores services
Ground Security service
Customs operations
Ground services rental: shuttle busses, transfer services
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
BRINDISI:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, hotels etc.)
Medical consults and hospitalization
Assistance during hospitalization
Immigration and Shenghen Visa formalities only for
emergency disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders, any purchase of
spareparts/ship’s need
PIOMBINO:
Usual pier used for cruise ships:
1) Pier Pecoraro: lenght 450 mts, draft 10,80 mts
PIOMBINO:
PORT SERVICES:
Berth reservation
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Water supply: Connection at quey
Garbage service disposal
Bunker, Luboil, spareparts supply and delivery
Port lifting services rental
Forklift & stevedores services
Ground Security service
Customs operations
Ground services rental: shuttle busses, transfer services
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
PIOMBINO:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, hotels etc.)
Medical consults and hospitalization
Assistance during hospitalization
Immigration and Shenghen Visa formalities for
disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders,
any purchase of spareparts/ship’s need
TARANTO:
Usual pier used for cruise ships:
1) Pier Sporgente: lenght 330 mts, draft 12,50 mts
TARANTO:
PORT SERVICES:
Berth reservation
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Water supply: by truck or by barge
Garbage service disposal
Bunker by barge, Luboil, spareparts supply and delivery
Forklift & stevedores services
Ground Security service
Customs operations
Ground services rental: shuttle busses, transfer services
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
TARANTO:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, hotels etc.)
Medical consults and hospitalization
Assistance during hospitalization
Immigration and Shenghen Visa formalities for
disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders,
any purchase of spareparts/ship’s need
RAVENNA:
Usual pier used for cruise ships:
Pier Crociere Sud: lenght 320 mts, draft 8,80 mts
Pier Crociere Nord: Lenght 210 mts, draft 8,00 mts
RAVENNA:
PORT SERVICES:
Berth reservation
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Water supply: by truck
Solid garbage service disposal by barge (liquid garbage small quantities)
Bunker, Luboil, spareparts supply and delivery
Port facilities rental
Stevedores services
Ground Security service
Customs operations
Ground services rental: shuttle busses, transfer services
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
RAVENNA:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, hotels etc.)
Medical consults and hospitalization
Assistance during hospitalization
Immigration and Shenghen Visa formalities for
disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders, any purchase of
spareparts/ship’s need
LIPARI:
Usual anchorage points for cruise ships:
LIPARI:
PORT SERVICES:
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Stevedores services
Ground Security service
Customs operations
Ground services rental: shuttle busses, transfer services, tenders rental
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
LIPARI:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, hotels etc.)
Medical consults and hospitalization
Assistance during hospitalization
Immigration and Shenghen Visa formalities for
disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders, any purchase of
spareparts/ship’s need
GENOA:
Usual pier used for cruise ships: Ponte dei Mille Terminal station
NO limits of lenght
MAX draft 10,50 mts
GENOA:
PORT SERVICES:
Berth reservation
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Water supply
Garbage service disposal
Bunker, Luboil, spareparts supply and delivery
Port lifting services rental
Forklift & stevedores services
Ground Security service
Customs operations
Ground services rental: shuttle busses, transfer services
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
GENOA:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, hotels etc.)
Medical consults and hospitalization
Assistance during hospitalization
Immigration and Shenghen Visa formalities for
disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders, any purchase of
spareparts/ship’s need
CIVITAVECCHIA:
Usual pier used for cruise ships:
Pier Antemurale Colombo (n. 13 below): lenght 787 mts, draft 11,50 mts
CIVITAVECCHIA:
PORT SERVICES:
Berth reservation
Administrative and technical organization of the call
Clearance and forwarding customs formalities
Cash declarations/Cash to Master
Water supply: connection at quey or by barge
Garbage service disposal
Bunker, Luboil, spareparts supply and delivery
Port lifting services rental
Forklift & stevedores services
Ground Security service
Customs operations
Ground services rental: shuttle busses, transfer services
Special tailored services
Qualified staff at disposal 24hrs 7/7 days
CIVITAVECCHIA:
SERVICES TO PASSENGER AND CMS:
Assistance 24hrs 7/7 day
Fast ground service organization (transfers, hotels etc.)
Medical consults and hospitalization
Assistance during hospitalization
Immigration and Shenghen Visa formalities for
disembarkation
Special services booking
Tailored assistance
Shore excursions
Any other ship’s request: flower orders, any purchase of
spareparts/ship’s need
…we remain at your disposal for any further request
you may have. We will be pleased to satisfy you as best
as we can!

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Italian Cruise Shipping Services presentation

  • 1. Italian Cruises Shipping Services Srl  PORT AGENT  LOGISTIC PROVIDER  CUSTOM BROKERS  FORWARDERS Head office: GENOA Branch Offices: Venice, Civitavecchia, Leghorn, Naples
  • 2. With branches in main cruise industry ports (Genoa, Venice, Civitavecchia, Naples, Leghorn) and our network of correspondances covering almost all Italian ports we can provide assistance and services 24 hrs a day, 7 days a week with a high skilled staff. We are able providing the following port agency services to the cruise industry, always available to discuss any tailor made service to satisfy our pricipals:  Early booking and confirmation of berths  Smooth berthing operations on arrival  Rapid ship and passengers clearance  Gangway hire  Water supply, garbage removal, waste oil and black waters disposal  Bunker and Luboil supply  Custom clearance  Logistic, warehousing and stevedoring service  Crew handling, including hotel accomodations, visa, transfers  Medical assistance to crew and passengers  Daily assistance to passengers medically disembarked  Quick, accurate and detailed proforma and final D/As  Constant assistance and availability during the call with an high skilled staff onboard and ashore
  • 3. PORTS: Sanremo Genova Rapallo/S.ta Margherita Ligure/ Portofino La Spezia Marina di Carrara Livorno Piombino Elba Civitavecchia Olbia Napoli Sorrento Bari Brindisi Taranto Crotone Messina Trapani Ravenna Venezia Trieste Port in which we actually operate Ports in which we can operate Palermo Catania Siracusa Ancona Savona Cagliari Lipari
  • 4. LIVORNO: Usual pier used for cruise ships: Alto Fondale, Molo Italia, Calata Sgarallino, Banchina 75
  • 5. LIVORNO: PORT SERVICES: Berth reservation Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Water supply: by barge, connection at quey Bunker, Oil supply and spareparts Garbage service: by Truck and by barge Cherry picker and other port lifting services rental Forklift & stevedores services Logistic services: warehousing (2 customs authorized and 2 refrigerated warehouses) and customs operations Ground services rental Free shuttle bus from ship to city Ground Security service Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 6. LIVORNO: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, hotels etc.) Medical consults and hospitalization Daily assistance during hospitalization Immigration and Shenghen Visa formalities for transit and disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 7. NAPLES: Usual pier used for cruise ships: PIER 5 PIER 6/7 COMMERCIAL PIER 21/22 LENGHT 191 MT 301 MT 243 MT DRAFT 8,70 MT 10,05 MT 9,00 MT
  • 8. NAPLES: PORT SERVICES: Berth reservation Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Water supply: connection at quey Bunker, Oil supply and spareparts delivery Garbage service: by truck Forklift & stevedores services Logistic services: warehousing with a fully equipped terminal area and customs operations Ground services rental: shuttle busses, transfer services Ground security service Port lifting services rental (cranes, cherry picker etc.) Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 9. NAPLES: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, hotels etc.) Medical consults and hospitalization Daily assistance during hospitalization Immigration and Shenghen Visa formalities for transit and disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 10. SORRENTO: Usual anchor positions used for cruise ships: 1) 40° 39,12' N – 014° 21,88' E 2) 40° 39,84' N – 014° 23,87' E 1) 2)
  • 11. SORRENTO: PORT SERVICES: Administrative and technical organization of the call Tender mooring assistance Clearance and forwarding customs formalities Cash declarations/Cash to Master Bunker for tenders, spareparts delivery Logistic services: warehousing in Naples with a fully equipped Terminal area and customs operations Ground services rental: tender rental, transfer services, yacht/boat rental. Ground Security service Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 12. SORRENTO: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, hotels etc.) Medical consults and hospitalization Daily assistance during hospitalization Immigration and Shenghen Visa formalities for transit and disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 13. TRAPANI: Usual pier used for cruise ships: Banchina Garibaldi, Sporgente Ronciglio Est Banchina Garibaldi: Lenght: 142,00 mt Draft: 8,00 mt Sporgente Ronciglio Est: Lenght: 215,00 mt Draft: 08,00 mt
  • 14. TRAPANI: PORT SERVICES: Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Water supply: by truck Bunker supply and spareparts Garbage disposal by truck Stevedores services Ground services rental: shuttle busses, transfer services Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 15. TRAPANI: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, hotels etc.) Medical consults and hospitalization Daily assistance during hospitalization Immigration and Shenghen Visa formalities for transit and disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 16. RAPALLO/S.TA MARGHERITA LIGURE/PORTOFINO: Usual anchor positions used for cruise ships: 1) 44° 20’ 1‘’ N – 09° 14’ 2’’E
  • 17. RAPALLO/S.TA MARGHERITA LIGURE/PORTOFINO: PORT SERVICES: Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Ground services rental: transfer services, boats/yachts rental Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 18. RAPALLO/S.TA MARGHERITA LIGURE/PORTOFINO: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, boats, hotels etc.) Medical consults and hospitalization in private clinic Daily assistance during hospitalization Immigration and Shenghen Visa formalities for transit and disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 19. CROTONE: Usual pier for cruise ships: Banchina Riva
  • 20. CROTONE: PORT SERVICES: Berth reservation Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Water supply: connection at quey Bunker, Oil supply and spareparts Garbage disposal: by truck Port lifting services rental Stevedores services Customs operations Ground services rental: shuttle busses, transfer services Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 21. CROTONE: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, hotels etc.) Medical consults and hospitalization Daily assistance during hospitalization Immigration and Shenghen Visa formalities for transit and disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 22. ELBA PORTOFERRAIO: Usual pier used for cruise ships: 1° option: Altofondale Pier  lenght 115 mt, draft 7,6 2° option: Molo Massimo Nord  lenght 125 mt, draft 6,00 mt 3° option: Anchorage (B ZONE in below picture)
  • 23. ELBA PORTOFERRAIO: PORT SERVICES: Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Ground services rental: transfer services, boat rental Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 24. ELBA PORTOFERRAIO: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, boats, hotels etc.) Medical consults and hospitalization Daily assistance during hospitalization Immigration and Shenghen Visa formalities for transit and disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 25. MESSINA: Usual pier for cruise ships: 1) Pier I Settembre  lenght 220 mts, draft max 10 mts 2) Pier Colapesce  lenght 290 mts, draft max 10 mts 3) Pier Norimberga lenght 150 mt , draft 7,5/9 mts 4) Pier Marconi  lenght 190 mts, draft max 9,5 mts
  • 26. MESSINA: PORT SERVICES: Berth reservation Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Water supply: connection at quey Spareparts supply and delivery Solid garbage disposal by truck Stevedores services Customs operations Ground services rental: shuttle busses, transfer services Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 27. MESSINA: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, boats, hotels etc.) Medical consults and hospitalization Daily assistance during hospitalization Immigration and Shenghen Visa formalities for transit and disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 28. MARINA DI CARRARA: Usual pier for cruise ships: 1) Pier Chiesa lenght 390 mts, draft max 10 mts 2) Pier Taliercio  lenght 440 mts, draft max 10 mts
  • 29. MARINA DI CARRARA: PORT SERVICES: Berth reservation Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Water supply: connection at quey Spareparts supply and delivery Garbage disposal by truck Port lifting services rental Forklift & stevedores services Customs operations Ground services rental: shuttle busses, transfer services Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 30. MARINA DI CARRARA: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, boats, hotels etc.) Medical consults and hospitalization Daily assistance during hospitalization Immigration and Shenghen Visa formalities for transit and disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 31. VENEZIA: Usual pier for cruise ships: 1) Pier VE 018 lenght 630 mts, draft max 8,90 mts 2) Pier VE 117  lenght 600 mts, draft max 8,90 mts 3) Pier VE 123  lenght 600 mts, draft max 8,90 mts 3) Pier VE 107  lenght 727 mts, draft max 8,90 mts
  • 32. VENEZIA: PORT SERVICES: Berth reservation Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Water supply: connection at quey Bunker, Luboil, spareparts supply and delivery Logistic operations: warehousing (1 custom authorized warehouse of 1300 sqm on 3 levels) and customs operations Garbage disposal & Hazardous waste disposal Port lifting services rental Forklift & stevedores services Customs operations Ground services rental: shuttle busses, transfer services Ground Security service Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 33. VENEZIA: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, hotels etc.) Medical consults and hospitalization Daily assistance during hospitalization Immigration and Shenghen Visa formalities only for urgent disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 34. SANREMO: Usual anchor positions used for cruise ships: 1) 43° 48,55’ N – 007° 48,000’ E
  • 35. SANREMO: PORT SERVICES: Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Ground services rental: transfer services Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 36. SANREMO: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, hotels etc.) Medical consults and hospitalization Daily assistance during hospitalization Immigration and Shenghen Visa formalities for disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 37. TRIESTE: Usual pier used for cruise ships at Trieste Passenger Terminal: Pier 29: lenght 220 mts, draft 9,20 mts Pier 30: lenght 240 mts, draft 9,20 mts
  • 38. TRIESTE: PORT SERVICES: Berth reservation Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Water supply: connection at quey Bunker by barge, spareparts supply and delivery Garbage disposal Port lifting services rental Forklift & stevedores services Customs operations Ground services rental: shuttle busses, transfer services Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 39. TRIESTE: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, hotels etc.) Medical consults and hospitalization Daily assistance during hospitalization Immigration and Shenghen Visa formalities for disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 40. OLBIA: Usual pier used for cruise ships: 1) Pier 7: lenght 187,95 mts, draft 9,00 mts 2) Pier 8: lenght 169,92 mts, draft 9,00 mts 3) Pier 9: lenght 177,20 mts, draft 9,00 mts
  • 41. OLBIA: PORT SERVICES: Berth reservation Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Water supply: by truck Bunker, Luboil, spareparts supply and delivery Garbage disposal Port lifting services rental Forklift & stevedores services Ground Security service Customs operations Ground services rental: shuttle busses, transfer services Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 42. OLBIA: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, hotels etc.) Medical consults and hospitalization Assistance during hospitalization Immigration and Shenghen Visa formalities for disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 43. LA SPEZIA: Usual pier used for cruise ships: 1) Molo Garibaldi 2) Molo Varicella
  • 44. LA SPEZIA: PORT SERVICES: Berth reservation Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Water supply: at quey (Garibaldi pier) and by barge (Varicella pier) Bunker, Luboil, spareparts supply and delivery Solid and liquid garbage disposal by barge Forklift & stevedores services Ground Security service Customs operations Ground services rental: shuttle busses, transfer services Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 45. LA SPEZIA: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, hotels etc.) Medical consults and hospitalization Assistance during hospitalization Immigration and Shenghen Visa formalities for disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 46. BARI: Usual pier used for cruise ships: 1) Pier 10: lenght 250 mts, draft 11,50 mts
  • 47. BARI: PORT SERVICES: Berth reservation Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Water supply: connectio at quey Bunker, Luboil, spareparts supply and delivery Garbage and special waste disposal Forklift & stevedores services Ground Security service Customs operations Ground services rental: shuttle busses, transfer services Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 48. BARI: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, hotels etc.) Medical consults and hospitalization Assistance during hospitalization Immigration and Shenghen Visa formalities for disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 49. BRINDISI: Usual pier used for cruise ships: 1) Pier Carbonifera: lenght 260 mts, draft 8 mts 2) Pier Punto Franco: lenght 270 mts, draft 8 mts
  • 50. BRINDISI: PORT SERVICES: Berth reservation Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Water supply: Connection at quey Garbage disposal by truck Bunker, Luboil, spareparts supply and delivery Forklift & stevedores services Ground Security service Customs operations Ground services rental: shuttle busses, transfer services Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 51. BRINDISI: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, hotels etc.) Medical consults and hospitalization Assistance during hospitalization Immigration and Shenghen Visa formalities only for emergency disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 52. PIOMBINO: Usual pier used for cruise ships: 1) Pier Pecoraro: lenght 450 mts, draft 10,80 mts
  • 53. PIOMBINO: PORT SERVICES: Berth reservation Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Water supply: Connection at quey Garbage service disposal Bunker, Luboil, spareparts supply and delivery Port lifting services rental Forklift & stevedores services Ground Security service Customs operations Ground services rental: shuttle busses, transfer services Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 54. PIOMBINO: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, hotels etc.) Medical consults and hospitalization Assistance during hospitalization Immigration and Shenghen Visa formalities for disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 55. TARANTO: Usual pier used for cruise ships: 1) Pier Sporgente: lenght 330 mts, draft 12,50 mts
  • 56. TARANTO: PORT SERVICES: Berth reservation Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Water supply: by truck or by barge Garbage service disposal Bunker by barge, Luboil, spareparts supply and delivery Forklift & stevedores services Ground Security service Customs operations Ground services rental: shuttle busses, transfer services Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 57. TARANTO: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, hotels etc.) Medical consults and hospitalization Assistance during hospitalization Immigration and Shenghen Visa formalities for disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 58. RAVENNA: Usual pier used for cruise ships: Pier Crociere Sud: lenght 320 mts, draft 8,80 mts Pier Crociere Nord: Lenght 210 mts, draft 8,00 mts
  • 59. RAVENNA: PORT SERVICES: Berth reservation Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Water supply: by truck Solid garbage service disposal by barge (liquid garbage small quantities) Bunker, Luboil, spareparts supply and delivery Port facilities rental Stevedores services Ground Security service Customs operations Ground services rental: shuttle busses, transfer services Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 60. RAVENNA: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, hotels etc.) Medical consults and hospitalization Assistance during hospitalization Immigration and Shenghen Visa formalities for disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 61. LIPARI: Usual anchorage points for cruise ships:
  • 62. LIPARI: PORT SERVICES: Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Stevedores services Ground Security service Customs operations Ground services rental: shuttle busses, transfer services, tenders rental Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 63. LIPARI: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, hotels etc.) Medical consults and hospitalization Assistance during hospitalization Immigration and Shenghen Visa formalities for disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 64. GENOA: Usual pier used for cruise ships: Ponte dei Mille Terminal station NO limits of lenght MAX draft 10,50 mts
  • 65. GENOA: PORT SERVICES: Berth reservation Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Water supply Garbage service disposal Bunker, Luboil, spareparts supply and delivery Port lifting services rental Forklift & stevedores services Ground Security service Customs operations Ground services rental: shuttle busses, transfer services Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 66. GENOA: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, hotels etc.) Medical consults and hospitalization Assistance during hospitalization Immigration and Shenghen Visa formalities for disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 67. CIVITAVECCHIA: Usual pier used for cruise ships: Pier Antemurale Colombo (n. 13 below): lenght 787 mts, draft 11,50 mts
  • 68. CIVITAVECCHIA: PORT SERVICES: Berth reservation Administrative and technical organization of the call Clearance and forwarding customs formalities Cash declarations/Cash to Master Water supply: connection at quey or by barge Garbage service disposal Bunker, Luboil, spareparts supply and delivery Port lifting services rental Forklift & stevedores services Ground Security service Customs operations Ground services rental: shuttle busses, transfer services Special tailored services Qualified staff at disposal 24hrs 7/7 days
  • 69. CIVITAVECCHIA: SERVICES TO PASSENGER AND CMS: Assistance 24hrs 7/7 day Fast ground service organization (transfers, hotels etc.) Medical consults and hospitalization Assistance during hospitalization Immigration and Shenghen Visa formalities for disembarkation Special services booking Tailored assistance Shore excursions Any other ship’s request: flower orders, any purchase of spareparts/ship’s need
  • 70. …we remain at your disposal for any further request you may have. We will be pleased to satisfy you as best as we can!