APF Certified Professionals across globe share their thoughts around COIVD 19 and responses. This infographics also list about different responses PeopleOps function could take around COVID Impact. gile PeopleOps manifesto was published in 2018 and since then more and more organizations across world are adopting it to bring "people" back into HR instead of considering humans as "resources" in organizations.

1. Coronavirus Global
Impact and Response
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COVID-19 outbreak is spreading exponentially, affecting hundreds of thousands of people and
adversely impacting the global economy & financial markets. This infographic highlights:
Major impacts the global pandemic is having on human health and business
How might organizations globally respond to current (and future) crises
Thoughts expressed by few of our community members on how industries can harness
agility for organizations and teams during difficult times
176 Countries/Regions Impacted
5,42,788 Total Confirmed
24,361 Total Deaths
1,24,351 Total Recovered
John Hopkins University & Medicine. Coronavirus Resource Center. Retrieved
from https://gisanddata.maps.arcgis.com/apps/opsdashboard/index.html#/bda
7594740fd40299423467b48e9ecf6
Data as of March 27, 2020 @ 6:45 AM EDT
HUMAN HEALTH IMPACTS
The spread is worldwide and
exponential, adversely
affecting public health &
causing human tragedy
MAJOR BUSINESS IMPACTS
Business operations
slowed down or almost
stopped as clients focus
on crisis management
Layoffs, furloughs, pay
cuts and hiring freeze
Minimal operations
and/or closures of
vendors, suppliers and
agencies have impacted
regular operations
Revenue loss, economic
slowdown at global
level, dip in financial
markets
Fear and uncertainty
among employees;
increase in
unemployment
Doctors, nurses and medical
health staff are working long
hours to serve patients
Shortage of medical
supplies*, protective gears**
and lack of infrastructure are
causing health care providers
to get exposed to the virus
* Medtronic, car companies like Ford, Tesla, General Motors and others manufacturers are coming forward to
manufacture medical ventilators to fill the shortage.
** Many Australian companies (100+) have expressed their interest to manufacture protective equipment (gowns,
gloves, masks) for medical staff
GLOBAL ORGANIZATIONS RESPONSE TO COVID-19
Focus on PEOPLE - Create a sense of shared
belonging, care, safety, and help people cope better
Make a fundamental shi to VUCA Prime (Vision,
Understanding, Clarity and Agility)
Create meaningful experiences when interacting
with members, and build the trust & resilience
"People First, Business Second." (Josh Bersin, 2020)
Adopt digital technology and tools to establish new
practices to make remote work productive
Communicate policies
promptly and the
rationale behind
policies
Communications
Balance Your Response Across Seven Dimensions
Create hubs where
employees can find
information for their
needs
Employee Needs
Articulate policies
clearly - location &
reason for travel, and
authorizations
Travel
Prepare guidelines,
explain why and how
members will work
remotely,
Remote Work
Use safety stocks and
alternative sources,
co-develop plans and
interim solutions
Supply-chain
Stabilization
Put in rapid-reporting
systems: monitor your
business to manage it
effectively
Business Tracking &
Forecasting
Support your broader
community - supply
chain, industry,
people & government
Being Part of the
Broader Solution
Reeves, M., Lang, N., & Carlsson-Szlezak, P. (2020). Lead Your Business Through the Coronavirus Crisis. Harvard Business Review.
Learn-Unlearn-Relearn. Document responses and
impacts. Be better prepared for future
(SMALL) STEPS ESSENTIAL
TO HARNESS AGILITY
CURRENT RESPONSE FROM
C-SUITE & LEADERSHIP TEAM
Director
Hong Kong
David Mui
Allow flexible working arrangement
Leaders to provide new direction and
priorities of business focus
Let individual teams work out how
they want to get things done
Regularly review progress to make
adjustments
Allow teams to make decisions along
the way instead of micro-managing
International clients enabled work
from home option for employees
Flexible work schedule
Less face-to-face meetings
Motivational messaging in place to
ensure employees are engaged
HR Consultant
Saudi Arabia
Jacob Varghese
Communicate ...communicate
Issue clear directives
Enhance team collaboration
Daily standup (on the collaboration
platform. We have Microso Teams)
HR to monitor the effectiveness
Learn and evolve
Current focus: health, safety, and
compliance to government
instructions
Work from home option enabled
Systems available for collaboration
How to bring productivity during
this period is yet to be played out
Manager CS
India
Kalyani Pantangi
Member well-being a top priority
- avoid personal interaction, maintain
social distancing with people around,
practice personal hygiene
Stay poised and healthy
Think positive, act optimistically
Collaborate daily and maximize
productivity remotely
Current focus: well-being of all
organizational members
Work from home for everyone
L&D Consultant
India
Lakshmi Chirravuri
Realize not everyone is used to work
from home. Create opportunities for
teams to celebrate the new norm of
remote working
Allow flexible working hours
Learn, test and adopt new practices
and tools to manage the work
Reward and reinforce collaboration &
co-creation
Stay safe and follow government
advice
'Go Virtual' - clients' interactions,
training programs, meetups
Continue to use collaborative tools
and stay connected with team
Founder & CEO
Argentina
Laura Orellana
Become aware of the benefits - you are
about to improve time & productivity
Explore Agile tools or ask for
recommendations
Start building a coaching culture to
learn and do something different
Assess that your current values and
policies are aligned to the Agile
methodology
Draw your quarters (with colors),
whatever is useful for your team
Define priorities and work by projects
Use design thinking strategies, first
individually and then with all the team
Celebrate regular meetings with team
Review the progress of new
methodology, identify areas of
improvements and evolve
Spread calm to both, teams and
families
Follow World Health Organization
recommendations
Keep in touch every day
Prioritize the tasks that need to be
done during the week
Plan your day, both work and family
activities
Director, Talent Acquisition
USA
Vincent Lee Harris
Establish company-wide
communication plan for emergent
and/or exceptional situations
Establish an official communication
channel reserved especially for such
situations
Designate Emergency
Response/Safety Coordinators for
each location
Mandatory visitor and employee
screenings at all locations
Closely monitoring new clients
(patients) intake
Special to our Community Members for sharing their experiences and insights.
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