1. The Office
of the
Future
POST COVID
WORKSPACES RE-IMAGINED
Tracey DeLeeuw, Technology Strategist and Futurist
eCommerce 1993, b2b retail shipping payments 1997, b2b supply chain -
Insurance 2001, Gig economy 2003, Smart buildings 2006, IoT/ML mail 2008,
SMB Smart City 2009-2019, Tech Products 2015-2019
2. “My laptop and video camera,
smartphone, notepad and pen are my
workspace.
I work anywhere with these tools.”
- TRACEY DELEEUW, 25 YEARS WORKING REMOTELY
3. Post COVID-19
The Office of the Future
Key considerations for your future space strategy
1. How to get back to consistent workplace operation
by monitoring and assessing changing employee
needs.
2. The need to reassess your workspace
3. Important tools for advising your reintegration
strategy and the resulting data that helps define your
path forward.
4. How to get back to consistent
workplace operation
MONITORING AND ASSESSING
CHANGING EMPLOYEE NEEDS
New measures are necessary to enable consistent
output and productivity in an inconsistent era.
Project performance measurement
Employee monitoring, staff meetings, surveys, 1:1
dialogues, documentation, remote training
Asset and resource utilization
IoT devices in office spaces to capture data, control
conditions, ensure sanitation, report density, maintain
spaces and assets
DONE BETTER
AI EAs and centralized support for everyone
Robotic process automation for low value activities
Family and Wellness Support
Reward consistency, speed, reliability
Reward innovation, improvement, implementation
speed, accuracy
Provide tools and admin support for work from
anywhere always attitude to improve profits
5. Reassess ‘workspace’
CHANGES CURRENTLY BEING ASKED
FOR AND ALREADY IMPLEMENTED
Workspaces
…now includes cyberspace, home space, video space,
shared space, no space, office space.
…now MUST consider personal space, childcare space,
elder care space and mental health space
…trends get personal: Lighting, air quality and circulation,
noise, distraction, cleanliness, ergonomics, physical
breaks, mental wellness
….are structured and life is unstructured. Today, delays
occur because of the structure.
DONE DIFFERENTLY
CLOUDspace – everything and every process becomes
cloud-based. Rules based systems control everything.
People choose their personal workspace.
Collaboration tools support all non-physical work.
Rights and permissions are used to collaborate internally
and across the PARTNERspace
Everyone is remote, working virtually, together
Everything is digitally recorded, measured, monitored,
assisted stored, logged, saved and shared by tech
6. Tools and data for reintegration
PATH FORWARD
UV lights in access points to blast germs
Apps and temperature at home mandates
Virus tracking within staff community
Sanitization programs for personal, shared, common spaces
Digital personal tracking with near frequency tags for access and
monitoring
Air sanitization, space monitoring with IoT
Remote work + on premises hybrid for EVERY interaction
Staff surveys, project performance, asset utilization, AI EAs data
DONE DIFFERENTLY
Provide options for workspace choice
Standardize on project management (software, processes,
strict reporting, document and calendar sharing)
Keyboard track all staff
Centralize all data sources, make work logs mandatory
Frequent video staff meetings
Technical collaboration tools for shared spaces and remote
spaces
Cultural team building alternatives :