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Proprietary and confidential
How to build High
Performing Teams
Vatsalya Jain
Sr Director, Product Engineering
Proprietary and confidential
Agenda
2
• Understand the meaning of High-Performance Teams [5 mins]
• Co-relation with an easy use case [15 mins]
• Case study example [15 mins]
• Q&A [10 mins]
Apictureiswortha1000words…
3
High-performance teams (HPTs) refers to teams, organizations, or virtual groups that are highly focused on their goals and
that achieve superior business results. High-performance teams outperform all other similar teams and they outperform
expectations given their composition. [Wikipedia]
Componentsofbuildinghighperformingteams
Assemble the right team Clearly defined roles and
responsibilities
Open and respectful
Communication
4
Clear and common vision
Celebrate success together
Common Traits..
Foster Out of the box
thinking - Innovation
Mutual trust and respect
Create an empowering
environment
Let’sunderstandthroughanexample…
5
Clearandcommonvision
6
Assembletherightteam
UnderstandingHPT’sthroughusecase–Movie“MissionMangal”
Mission : Clear and Focused
(to place a satellite in Mars Orbit)
Duration : Finite time
Budget Approved: Very Limited
Attempt : Maiden
Key essentials :
Deep Expertise in individual domains
Dedication , focus and commitment
Attitude and aptitude
Self – motivation
Definedrolesand
responsibilities
7
Createanempowering
environment
Components ofHPT’s
• Clear ownership , no overlaps
• Individual responsibilities
• Alignment at all levels with the
vision
Own , design and execute
Clearandrespectful
communication
• Freedom of thoughts and ideas
• Self Ownership vs micro-
management
• Foster culture to experiment and fail
• Mutual respect and inspiration
• Patient listener and advisor
• Being more of a ‘family’
FosterInnovation
8
Components (3/4)
Celebratesuccesstogether
• Innovate, Innovate, Innovate
• Think out of the box
• Environment to learn from failures
Timeforacasestudy…
9
CaseStudy–HPT’s
1
• How to align with the business ask for augmenting capability ( staffing vs partnering)
• How to build a team that is ‘self driven’ and get aligned with the ‘culture’ of the UK org
• How to build a culture of trust amongst the team
• How to foster innovation within the team
• How to enable an open and transparent communication model with the customer
• How to enable an open and transparent communication model with the customer
A UK based fast growing startup into SaaS Products for retail is looking to consolidate its positioning in its domain.
It has 5 product lines and looking to add 2-3 more products (and a platform) as per the current emerging technology
trend In order to scale up their business. The look for a partner ( preferably offshore) to help scale this curve in the
next 2-3 years.
All important – the entire engagement starts during COVID times
Key Challenges
CaseStudy–HPT’s
1
• Joint discussion on the vision and overall plan with the
customer
• Hire for initial seed members , who have core expertise ,
positive in thought and have ‘leadership’ traits
• A ‘core’ group to be formed amongst the team
• Democratic decision making amidst this small group
for all strategic thoughts
• Clear roles amongst this forum and skills to ensure all
aspects covered in decision making, and ensure
mutual respect
• A defined weekly cadence of this core group with the
key customer stakeholders
• More experienced people to have a key role in hiring of
the extended team
Approach
• Clear and common Vision
• Assemble the right Team
• Clear roles and responsibilities
• Open and respectful communication
• Mutual Trust and Respect
• Empowering environment
• Celebrate success
Mapping to HPT components
Q&ATime
1
THANKYOU!
CaseStudy–HPT’s
1
• How to align with the business ask for augmenting
capability ( staffing vs partnering)
• How to build a team that is ‘self driven’ and get aligned
with the ‘culture’ of the UK org
• How to build a culture of trust amongst the team
• How to foster innovation within the team
• How to enable an open and transparent communication
model with the customer
• How to enable an open and transparent communication
model with the customer
A UK based fast growing startup into SaaS Products for retail is looking to consolidate its positioning in its domain.
It has 5 product lines and looking to add 2-3 more products (and a platform) as per the current emerging technology
trend In order to scale up their business. The look for a partner ( preferably offshore) to help scale this curve.
Challenges
• Joint discussion on the vision and overall plan with the customer
• Hire for initial seed members , who have core expertise , positive
in thought and have ‘leadership’ traits
• A ‘core’ group to be formed amongst the team
• Democratic decision making amidst this small group for all
strategic thoughts
• Clear roles amongst this forum and skills to ensure all
aspects covered in decision making, and ensure mutual
respect
• A defined weekly cadence of this core group with the key
customer stakeholders
• More experienced people to have a key role in hiring of the
extended team
Approach

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Build High Performing Teams

  • 1. Proprietary and confidential How to build High Performing Teams Vatsalya Jain Sr Director, Product Engineering
  • 2. Proprietary and confidential Agenda 2 • Understand the meaning of High-Performance Teams [5 mins] • Co-relation with an easy use case [15 mins] • Case study example [15 mins] • Q&A [10 mins]
  • 3. Apictureiswortha1000words… 3 High-performance teams (HPTs) refers to teams, organizations, or virtual groups that are highly focused on their goals and that achieve superior business results. High-performance teams outperform all other similar teams and they outperform expectations given their composition. [Wikipedia]
  • 4. Componentsofbuildinghighperformingteams Assemble the right team Clearly defined roles and responsibilities Open and respectful Communication 4 Clear and common vision Celebrate success together Common Traits.. Foster Out of the box thinking - Innovation Mutual trust and respect Create an empowering environment
  • 6. Clearandcommonvision 6 Assembletherightteam UnderstandingHPT’sthroughusecase–Movie“MissionMangal” Mission : Clear and Focused (to place a satellite in Mars Orbit) Duration : Finite time Budget Approved: Very Limited Attempt : Maiden Key essentials : Deep Expertise in individual domains Dedication , focus and commitment Attitude and aptitude Self – motivation
  • 7. Definedrolesand responsibilities 7 Createanempowering environment Components ofHPT’s • Clear ownership , no overlaps • Individual responsibilities • Alignment at all levels with the vision Own , design and execute Clearandrespectful communication • Freedom of thoughts and ideas • Self Ownership vs micro- management • Foster culture to experiment and fail • Mutual respect and inspiration • Patient listener and advisor • Being more of a ‘family’
  • 8. FosterInnovation 8 Components (3/4) Celebratesuccesstogether • Innovate, Innovate, Innovate • Think out of the box • Environment to learn from failures
  • 10. CaseStudy–HPT’s 1 • How to align with the business ask for augmenting capability ( staffing vs partnering) • How to build a team that is ‘self driven’ and get aligned with the ‘culture’ of the UK org • How to build a culture of trust amongst the team • How to foster innovation within the team • How to enable an open and transparent communication model with the customer • How to enable an open and transparent communication model with the customer A UK based fast growing startup into SaaS Products for retail is looking to consolidate its positioning in its domain. It has 5 product lines and looking to add 2-3 more products (and a platform) as per the current emerging technology trend In order to scale up their business. The look for a partner ( preferably offshore) to help scale this curve in the next 2-3 years. All important – the entire engagement starts during COVID times Key Challenges
  • 11. CaseStudy–HPT’s 1 • Joint discussion on the vision and overall plan with the customer • Hire for initial seed members , who have core expertise , positive in thought and have ‘leadership’ traits • A ‘core’ group to be formed amongst the team • Democratic decision making amidst this small group for all strategic thoughts • Clear roles amongst this forum and skills to ensure all aspects covered in decision making, and ensure mutual respect • A defined weekly cadence of this core group with the key customer stakeholders • More experienced people to have a key role in hiring of the extended team Approach • Clear and common Vision • Assemble the right Team • Clear roles and responsibilities • Open and respectful communication • Mutual Trust and Respect • Empowering environment • Celebrate success Mapping to HPT components
  • 14. CaseStudy–HPT’s 1 • How to align with the business ask for augmenting capability ( staffing vs partnering) • How to build a team that is ‘self driven’ and get aligned with the ‘culture’ of the UK org • How to build a culture of trust amongst the team • How to foster innovation within the team • How to enable an open and transparent communication model with the customer • How to enable an open and transparent communication model with the customer A UK based fast growing startup into SaaS Products for retail is looking to consolidate its positioning in its domain. It has 5 product lines and looking to add 2-3 more products (and a platform) as per the current emerging technology trend In order to scale up their business. The look for a partner ( preferably offshore) to help scale this curve. Challenges • Joint discussion on the vision and overall plan with the customer • Hire for initial seed members , who have core expertise , positive in thought and have ‘leadership’ traits • A ‘core’ group to be formed amongst the team • Democratic decision making amidst this small group for all strategic thoughts • Clear roles amongst this forum and skills to ensure all aspects covered in decision making, and ensure mutual respect • A defined weekly cadence of this core group with the key customer stakeholders • More experienced people to have a key role in hiring of the extended team Approach