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 What do hope to obtain out of this
presentation/Expectations.
 My Back ground and Engagement.
 Why is the way we think so important.
 What are the “thinking results”
 How do we obtain that?
 How do we sustain that?
 How do we grow that?
 Maintenance environment for +30 years
 Mine 21milj/month profit
 Heat exchanger replacement 3 weeks
 It specialist
 The Dream mile
 Landing on Mars
 Cars cant fly.
 If you think you can, or think you can’t you
are in both cases most properly right
 "I believe that this nation should commit itself
to achieving the goal, before this decade is
out, of landing a man on the moon and
returning him safely to the earth. No single
space project in this period will be more
impressive to mankind, or more important for
the long-range exploration of space." -
President Kennedy, Address to Congress on
Urgent National Needs, May 25, 1961.
 What is Values?
 Moral values
 Ethnic values
 Personnel values
 ?
 The three principles are:
 The one minute Coal
Setting
 The one minute Praising
 The one Minute
Reprimand
On a Sheet develop a set of goals the you
can be read in one minute
Praise the behaviour (with true feelings).
Do it as quickly after the correct action as possible.
Be very specific.
Tell the person what they did right and how did it make you
feel.
Pause for a couple of seconds so that the person can feel
your feelings
Encourage the person with sensitivity to continue with this
behaviour.
Shake his hand, touch is shoulder, again the person should
feel how you feel.
Reprimand the behaviour (With true feelings).
Do it soon. Be very specific.
Tell the person what they did wrong and how it made you
feel.
Pause a couple of seconds so that the person can feel how
you feel.
Encourage the person to do the right thing in the future.
That you expect it from him and that you believe that he can
behave in the future correctly.
Shake hands , touch him so that he can feel your believe
M.O.C
 What Is a MOC
 Why is it important?
 What benefits does it bring.
 What deviations does it eliminate.
 Gallup in 2006-8 examined 23,910 business units
Engagement scores – bottom score,
 Turnover, 51 per cent more
 62% More accidents.
 Those with engagement scores in the top quartile
 Averaged 12 % higher customer advocacy.
 18 % Higher productivity.
 12 % Higher profitability.


Thank you

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Schuurman Learnings

  • 1.
  • 2.  What do hope to obtain out of this presentation/Expectations.  My Back ground and Engagement.  Why is the way we think so important.  What are the “thinking results”  How do we obtain that?  How do we sustain that?  How do we grow that?
  • 3.  Maintenance environment for +30 years  Mine 21milj/month profit  Heat exchanger replacement 3 weeks  It specialist
  • 4.  The Dream mile  Landing on Mars  Cars cant fly.  If you think you can, or think you can’t you are in both cases most properly right
  • 5.  "I believe that this nation should commit itself to achieving the goal, before this decade is out, of landing a man on the moon and returning him safely to the earth. No single space project in this period will be more impressive to mankind, or more important for the long-range exploration of space." - President Kennedy, Address to Congress on Urgent National Needs, May 25, 1961.
  • 6.  What is Values?  Moral values  Ethnic values  Personnel values  ?
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.  The three principles are:  The one minute Coal Setting  The one minute Praising  The one Minute Reprimand
  • 21. On a Sheet develop a set of goals the you can be read in one minute
  • 22. Praise the behaviour (with true feelings). Do it as quickly after the correct action as possible. Be very specific. Tell the person what they did right and how did it make you feel. Pause for a couple of seconds so that the person can feel your feelings Encourage the person with sensitivity to continue with this behaviour. Shake his hand, touch is shoulder, again the person should feel how you feel.
  • 23. Reprimand the behaviour (With true feelings). Do it soon. Be very specific. Tell the person what they did wrong and how it made you feel. Pause a couple of seconds so that the person can feel how you feel. Encourage the person to do the right thing in the future. That you expect it from him and that you believe that he can behave in the future correctly. Shake hands , touch him so that he can feel your believe
  • 24. M.O.C  What Is a MOC  Why is it important?  What benefits does it bring.  What deviations does it eliminate.
  • 25.
  • 26.
  • 27.  Gallup in 2006-8 examined 23,910 business units Engagement scores – bottom score,  Turnover, 51 per cent more  62% More accidents.  Those with engagement scores in the top quartile  Averaged 12 % higher customer advocacy.  18 % Higher productivity.  12 % Higher profitability.  