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1 of 8
Mapping and
Documentation
 Senior management can discover what staff are
actually doing (a real world problem).
 Analysing processes. To determine whether
processes are adequate to meet control
requirements*
 Identify key controls upon which the enterprise
relies**
 For senior management to define required
processes to middle management and to aid
discussion between management
 To communicate the processes to professionals
(especially auditors but also regulators etc.)
 To define correct processes for staff (especially
definition and emphasis of controls.)
* The control requirements for a process are
(i) safeguard the assets of the enterprise,
(ii) produce accurate accounts and
(iii) ensure the business is carried on in an orderly fashion.
** Processes are then tweaked to ensure that adherence to key
controls are evidenced!
Mapping documents, contrary to what we often hear, are not
usually useful to train new staff. Training new staff is almost
always done on a one-to-one basis sitting in front of a computer
running the relevant applications. New staff must be made
aware of key controls.
Mapping can be done on MS Visio or Excel. Visio is much easier
to learn than it was ten years ago and is much less fiddly than
Excel. It costs about £100 per year per user.
3
10 point first level process for trading
A. Reference data management
B. Setting trade objectives and environment
C. Finance management
D. Credit management
E. Transaction capture
F. Deal confirmation
G. Measure and monitor risk
H. Operations
I. Settlement
J. Accounting
4
Each of these processes are
typically split into 3-15 second
level processes. And each of these
are mapped using flow diagrams
as a third level process. It is at
the third level where key controls
are identified eg for setting up
new customers, ‘Check credit
worthiness and KYC’ would be a
key control.
1. It defines in detail what has been implemented for the client. It
should tie in with the statement of work and eliminate any
ambiguity regarding deliverables and what has been delivered.
2. It will be used by the implementor to remind them what they have
built, if they are asked to do further work on the system months or
years later.
3. It leaves the client with a manual for the system and process that
has been implemented for them. The level of detail will be
appropriate for the client.
4. It will set out which processes must be regularly carried out so that
the system will work and the output be reliable.
5. It will explain what maintenance to the system needs to be done to
make it continue to work including reference data.
6. It will give details that will help someone other than the
implementor supporting the system to fix issues that may arise.
5
 The “As-is” documentation can be written
as part of the Definition stage of the
project.
 The final documentation can be written
during the Design and Build stages.
 It is polished during the hand-holding
phase after Go-live phase (where there can
be quiet periods).
6
Phases of a project
Enterprise
Level 2
Need for a project
identified
1. Definition 2. Scope End3. Select 4. Design 5. Build 6. Deliver
7
Copyright © ResourceFueled International
8
Copyright © ResourceFueled International
Adam has 20 years’ experience of working in the oil commodities
trading business and is a chartered accountant.
His speciality is working on projects building systems that capture,
manage and report data at all stages from the CTRM through to
accounts.
• Implementing IT systems,
• documenting,
• analysing,
• designing and training
In particular
 Has worked in every part of the business chain including trading,
risk analysis, settlement/ operations and accounting.
 Worked with data movement in trading process including writing
the code for the interface between modules/ systems.
 Is a qualified chartered accountant and has built processes to
report under IFRS and various GAAP.
 Has long experience with BP, Trafigura and Noble.
 Is a qualified member of the Institute of Risk Management.

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Mapping and Documentation Processes

  • 2.  Senior management can discover what staff are actually doing (a real world problem).  Analysing processes. To determine whether processes are adequate to meet control requirements*  Identify key controls upon which the enterprise relies**  For senior management to define required processes to middle management and to aid discussion between management  To communicate the processes to professionals (especially auditors but also regulators etc.)  To define correct processes for staff (especially definition and emphasis of controls.)
  • 3. * The control requirements for a process are (i) safeguard the assets of the enterprise, (ii) produce accurate accounts and (iii) ensure the business is carried on in an orderly fashion. ** Processes are then tweaked to ensure that adherence to key controls are evidenced! Mapping documents, contrary to what we often hear, are not usually useful to train new staff. Training new staff is almost always done on a one-to-one basis sitting in front of a computer running the relevant applications. New staff must be made aware of key controls. Mapping can be done on MS Visio or Excel. Visio is much easier to learn than it was ten years ago and is much less fiddly than Excel. It costs about £100 per year per user. 3
  • 4. 10 point first level process for trading A. Reference data management B. Setting trade objectives and environment C. Finance management D. Credit management E. Transaction capture F. Deal confirmation G. Measure and monitor risk H. Operations I. Settlement J. Accounting 4 Each of these processes are typically split into 3-15 second level processes. And each of these are mapped using flow diagrams as a third level process. It is at the third level where key controls are identified eg for setting up new customers, ‘Check credit worthiness and KYC’ would be a key control.
  • 5. 1. It defines in detail what has been implemented for the client. It should tie in with the statement of work and eliminate any ambiguity regarding deliverables and what has been delivered. 2. It will be used by the implementor to remind them what they have built, if they are asked to do further work on the system months or years later. 3. It leaves the client with a manual for the system and process that has been implemented for them. The level of detail will be appropriate for the client. 4. It will set out which processes must be regularly carried out so that the system will work and the output be reliable. 5. It will explain what maintenance to the system needs to be done to make it continue to work including reference data. 6. It will give details that will help someone other than the implementor supporting the system to fix issues that may arise. 5
  • 6.  The “As-is” documentation can be written as part of the Definition stage of the project.  The final documentation can be written during the Design and Build stages.  It is polished during the hand-holding phase after Go-live phase (where there can be quiet periods). 6 Phases of a project Enterprise Level 2 Need for a project identified 1. Definition 2. Scope End3. Select 4. Design 5. Build 6. Deliver
  • 8. 8 Copyright © ResourceFueled International Adam has 20 years’ experience of working in the oil commodities trading business and is a chartered accountant. His speciality is working on projects building systems that capture, manage and report data at all stages from the CTRM through to accounts. • Implementing IT systems, • documenting, • analysing, • designing and training In particular  Has worked in every part of the business chain including trading, risk analysis, settlement/ operations and accounting.  Worked with data movement in trading process including writing the code for the interface between modules/ systems.  Is a qualified chartered accountant and has built processes to report under IFRS and various GAAP.  Has long experience with BP, Trafigura and Noble.  Is a qualified member of the Institute of Risk Management.

Editor's Notes

  1. Title Screen