This document discusses strategies for avoiding communication breakdown. It identifies key barriers to effective communication, such as language barriers, psychological barriers, and attitudinal barriers. Some specific barriers mentioned are lost in translation, attention span issues, providing too much information, and communicating under pressure. The document also outlines effects of communication breakdown, such as loss of morale and tension. Additionally, it proposes five ways to resolve communication issues, including observing the situation, considering all options, sharing information, practicing communication skills, and having a united goal. Finally, the "7 Cs of effective communication" are defined as completeness, conciseness, consideration, concreteness, courtesy, clearness, and correctness.

1. ORAL
COMMUNICATION
IN CONTEXT
WEEK 3

2. Learning
Competency
Uses various strategies in
order to avoid
communication breakdown.

3. Strategies to Avoid
Communication
Breakdown

4. "Communication Breakdown is a failure
to exchange information, resulting in
a lack of communication."
Emily
Rodgers

5. Communication Barriers
Rodgers (2017) presented key communication
barriers that cause communication breakdowns:
1. Lost in translation
2. The attention span
3. Too much information
4. Under pressure

6. BARRIERS TO COMMUNICATION
(Language Barriers)
It is not a guarantee that when two people
speak the same language, they understand each
other because if the receiver still does not
understand the words used in the message, the
words used may act as a barrier.

7. BARRIERS TO COMMUNICATION
(Psychological Barriers)
The psychological condition of the
receiver affects his/her message
reception of the message.

8. BARRIERS TO COMMUNICATION
(Physiological Barriers)
It may emanate from the receiver's physical
condition. For example, a receiver with a
defective hearing may not be able to grasp the
entirety of the spoken words, especially with
noisy surroundings.

9. BARRIERS TO COMMUNICATION
(Physical Barriers)
It refers to the geographic location
between the communicators. It is basically
referring to the distance or proximity
between the sender and receiver.

10. BARRIERS TO COMMUNICATION
(Attitudinal Barriers)
Prejudices and other related biases are
examples of attitudinal barriers. These are
behaviors or perceptions of any of the
communicators that hinder them from
interacting effectively.

11. BARRIERS TO COMMUNICATION
(Using Generalizations and Stereotypes)
Speakers who make unqualified
generalizations undermine their own
clarity and credibility.

12. BARRIERS TO COMMUNICATION
(Jumping to an Immediate Conclusion)
Confusing details with inferences is a
common factor. Do not pretend you know
the reasons behind events, or that certain
facts necessarily have certain meanings.

13. BARRIERS TO COMMUNICATION
(Dysfunctional Feedbacks)
Ignoring or not responding to a suggestion or
query quickly undermines effective
communication. Interrupting others while they
are talking also creates a poor atmosphere for
communication.

14. BARRIERS TO COMMUNICATION
(Lacking the Confidence)
It can be a big barrier to effective
communication. Being shy, difficulty
being assertive or low self-worth can
block your ability to express your needs
and opinions known.

15. EFFECTS OF COMMUNICATION
BREAKDOWN
 Loss of Morale
 Demotivation
 Embarrassment
 Anger
 Tension among the team
 Stress caused to individuals
 Loss of clients, business and sales (friends/relationships)
 Disorganization
 Gossip

16. FIVE WAYS TO RESOLVE A
COMMUNICATION BREAKDOWN
(RODGERS)
1. Observe
2. Options
3. Sharing is caring
4. Practice makes perfect
5. One team, one dream

17. 7 Cs OF EFFECTIVE
COMMUNICATION
#1 Completeness
-complete information is needed
before sending a message
-learn to answer the WH-questions

18. 7 Cs OF EFFECTIVE
COMMUNICATION
#2 Conciseness
-message is short and concise

19. 7 Cs OF EFFECTIVE
COMMUNICATION
#3 Consideration
-background of the receiver
(mood, race, status, gender,
and among others)

20. 7 Cs OF EFFECTIVE
COMMUNICATION
#4 Concreteness
-message is factual
-message is in real-life situations

21. 7 Cs OF EFFECTIVE
COMMUNICATION
#5 Courtesy
- respect one's culture,
background, personal attributes

22. 7 Cs OF EFFECTIVE
COMMUNICATION
#6 Clearness
- message is simple, clear and
specific

23. 7 Cs OF EFFECTIVE
COMMUNICATION
#7 Correctness
-correctness in language use and
grammar adds credibility
-we may commit mistakes but being
aware of our mistakes will help us learn
more

24. THANK
YOU!!!