This document is a resume for Abbey R. Shaw that summarizes her education and employment history. She graduated from the University of Wisconsin-Madison with a Bachelor of Science in Communication Arts and Psychology. Her relevant work experience includes positions at UW-Madison providing visitor information, Wyndrose Fine Jewelry as a sales associate, Hidden Glen Golf Club as a beverage cart server, and as a summer nanny. She also has volunteer experience working with Best Buddies and Special Olympics.

1. Abbey R. Shaw
(262) 347-9412 • arshaw2@wisc.edu
PERSONAL SUMMARY
• Ambitious, self-motivated, charismatic, and responsible individual with excellent interpersonal
communication skills and the ability to adapt to situations quickly.
• Impressive social skills which allows for helpful interactions with a variety of people including
individuals with different ethnicities, ages, and backgrounds.
• Valuable work ethic contributing to strong time management skills and commendable organizational
skills.
EDUCATION
University of Wisconsin Madison Class of 2016
• Bachelor of Science in Communication Arts: Rhetorical Sciences
• Bachelor of Science in Psychology
Cedarburg High School
• High Honor Roll 8 Semesters
EMPLOYMENT HIGHLIGHTS
January 2015 - May 2016: Campus and Visitor Relations at UW-Madison
• Information Guide Supervisor: Fall 2015 - May 2016
• Same responsibilities as previously mentioned in addition to opening and closing the desk at the Union
South and Memorial Union
• Attend bi-weekly staff meetings
• Work with other employees of the unions to convey information
• Implement rules into the workplace in a reasonable and timely manor
• Train new employees to work with contacts and other staff members
• Be a leader in the workplace when others need assistance
• Information Guide Designated Experience Staff Member: Summer 2015
• Same responsibilities as before addition to opening and closing the desk at the Wisconsin Institutes for
Discovery
• Maintain and enforce work protocols while at the Wisconsin Institutes for Discovery
• Fill in for the supervisors if/when needed
• Information Guide: Spring 2015
• Work with various types of contacts including potential students/families, current students/families,
community members, etc.
• Provide current and accurate information to contacts via phone calls, walk-in contacts, emails, and online
chats
• Maintain positive and energetic attitude in the workplace
• Work in a team to better help find information and convey that information to others
• Update working documents
• Answer phone calls from three different lines and transfer phone calls when necessary
June 2010 - August 2014: Wyndrose Fine Jewelry
• Sales Associate
• Work first hand with customers
• Place orders with various companies both locally and internationally
• Administrative duties including organizing and filing bills
• Keep detailed account of all inventory
• Answer phone calls from customers and assist with their problems

2. • Open and close the establishment
• Train new employees when hired
Summer 2013 and Summer 2014: Hidden Glen Golf Club
• Beverage Cart/Server
• Work with various types of clientele including professional businessmen, corporate clients, and everyday
members
• Attend to the needs and requests of individuals in a timely and respectable manor
• Keep and accurate account of inventory and report discrepancies if any arose
June 2015 - August 2015: Summer Nanny
• Nanny for the Naparstek Family
• Take care of a 2.5 year old little girl whole her parents are at work
• Have patience while the child is learning how the world works and teach her how she fits into the world
• Develop her vocational skills to better prepare her for school in the fall
• Initiate fun summer activities to keep her brain and body engaged
• Provide an enjoyable, loving, and safe environment for the child to grow and develop at her own pace
Additional Related Experience
September 2009 - June 2012: Volunteered in Best Buddies
• Work one on one with a person with special needs
• Maintain daily communication with the individual
• Assist them with any needs or problems they might be having
• Outreach in the community for special events
September 2009 - June 2012: Volunteered with Special Olympics Gymnastics
• Work one on one with a person with special needs to teach them a routine
• Outreach in the community for special events
• Provide positive encouragement to the individual
• Assist them with any problems the individual might be having