Slide deck from February 2022 Joint NYC and TOR ACE

1. Welcome
Hosted by
New York City and Toronto Atlassian Community Groups

2. Code of Conduct
● Please stay on mute all the time, unless you have to ask a
question or make a comment
● If you have a noisy background, kindly please mute the video
to avoid distractions
● Please hit the “Raise Hand” icon and the moderator will call
out your name
TONIGHT'S EVENT WILL BE RECORDED

3. Agenda
5:00 pm Virtual Doors Open
5:05 pm Introductions & Announcements
5:10 pm Atlassian University: Overview
5:30 pm Atlassian Certifications: Deep Dive
6:00 pm Team ‘22 Lightning Talk
6:15 pm Question, Quiz, and Prizes
7:00 pm Virtual Doors Close

4. Presentations
Atlassian University Overview and Certification Deep Dive
Join us as Atlassian University's Ben Thoma (Marketing Program Manager) and Julia Johnson
(Certification Leader) walk us through all the types of product training courses and certification opportunities
with Atlassian University:
● How to find the right training courses and learning path for you and your team
● How to use training credits and vouchers to encourage your team to learn together and build up
skills across your organization
● Understand the various exams, get tips on the certification process, and build a career with
Atlassian
● For those with server certifications learn more about how to transition to a cloud certification

5. Reminder: Team ’22

6. Slido Links
To ask questions during the event and participate in the quiz at the end to win prizes, go to:
https://app.sli.do/event/3qGF9oZcj4RhtVnGFPxbZx/live/questions

7. Sponsors & Prizes
Top 6 winners from our quiz at the end will get prizes!
● Atlassian: 50% off on demand course (2)
● Blended Perspectives: $50.00 gift card (2)
● Adaptavist: $25.00 gift card (2)
_______
Note: Partners can participate in the fun of answering questions but win can’t prizes

8. Online Community Group - NYC
Welcome to the Atlassian Community for New York City area!
Join Here: https://tinyurl.com/y3k2su8a or https://community.atlassian.com
Scan the QR Code above to find the community.
Atlassian Jobs: https://community.atlassian.com/t5/Jobs-Careers/gp-p/JobsCareers

9. Team ’22 Lightning Talk
Team’22 - April 5 - 7, 2022 - The Venetian, Las Vegas
Ways to Attend:
● In Person - Join some of us in Las Vegas
○ If you need a discount code then email us at toronto_canada@atlassiancommunity.com OR
newyork_ny@atlassiancommunity.com
○ Connect with us at Team 22
● Virtual - FREE
● Viewing Party - NYC - FREE - Join Atlassian for a free Viewing Party on the
Tracks this year
● Agile & DevOps, ITSM, Teamwork Culture, Open Work Management

10. Build your career with
Atlassian
Earn Atlassian Certifications

11. Why earn Atlassian
credentials?

12. First, what are the credentials?
·
·
·
Atlassian University
Badge
Free non-proctored
assessment
Presented at the end of
specific courses
15-30 questions
Atlassian Certification
·
High-value, career
investment
·
Paid, proctored exam
(60-80q)
·
Covers the scope of a role
·
Valid for 24 months.
Atlassian Pro Skills Badge
·
Low-cost assessment, may be
proctored
·
Typically based on a University
course, such as a Skillbuilder.
·
Used to extend specific related
Certifications.

13. WHERE?
ATLASSIAN.COM/CERTIFICATION

15. I was offered a position to set up the Jira instance of a Shared Service Center. My
previous experience with Jira was as a user - a junior development team member.
Thanks to the Jira certification program and Skillbuilders, I could quickly develop
my skills and confidence in managing and configuring Jira.
ATLASSIAN CERTIFIED PROFESSIONAL

16. Percentage who agreed that earning
Atlassian Certification….
87% increased my confidence in my abilities using or
administering Atlassian products
86%
expanded my understanding of Atlassian product(s)
and how to optimize them for my teams or
customers
81% increased my mastery of the knowledge and skills
that are important to my job
2021 Survey of ACPs; customer cohort

17. Once I posted my certification on LinkedIn, I began, and still am, contacted often
with job prospects…plus the fun of being in the elite group that can wear
certification swag at events!
ATLASSIAN CERTIFIED PROFESSIONAL

18. Percentage who agreed that Atlassian
Certification….
increased my earning potential
64%
improved my job prospects
73%
2021 Survey of ACPs; full cohort

19. When I got my first certification (ACP-600), I started to receive a lot of job offers…
then I passed ACP-100 and this resulted in an increase in my salary.
I had even more job offers… then my last certification was ACP-120, and I received
a job offer to relocate to Spain, which was always a dream for me and my family…
the certifications brought me the opportunities of my life…I had to study hard and I
spent a lot of time reading and practicing, but I had the reward.
Really, thanks from me and my family…it changed our life for the best.
ACP AND EMPLOYEE OF ATLASSIAN SOLUTION PARTNER

20. There’s high and growing
demand for Atlassian
skills….

21. What certifications are
available?

22. Scrum masters, team leaders & project admins
Managing Jira Projects
Optimize Jira Software projects your development teams. Topics include configuring projects
and boards, customizing workflows, managing project-level permissions, and more
6+ months experience; training, study & practice

23. Jira service project managers
Managing Jira Service Projects for Cloud
Configure Jira service projects for your teams & apply best practices to optimize your customers' service
experience. Includes configuring & troubleshooting request types, queues, SLAs and notifications; managing
access for customers, orgs and team members; configuring knowledge bases, and more
6-12 months experience; training, study & practice

24. Jira administrators
Set up and manage Jira to support any type and size of team. Translate business requirements
into product configurations, manage global and project permissions and security, configure
system fields, and customize workflows, automation, fields and screens
12+ months experience; training, study & practice

25. Atlassian Certified Experts are respected for their broad Atlassian skills and the value they bring to
organizations and teams. Demonstrate your proficiency across Atlassian solutions with this highly-
regarded designation.
Awarded when you hold 4 credentials:
1.
1-2 Jira administration certifications
2.
1 Jira project admin certification
3. Jira service project admin certification and/or
4.
Confluence space admin pro skills badge

26. What preparation is needed?

27. TRAINING
EXPERIENCE
STUDY

28. What prep resources are
available?

29. Foundational Atlassian
University courses
Learn all the primary tasks and skills for
your role
Skillbuilders
Dive deep into key topics with these
short courses designed to solidify your
analytic and technical skills

30. Cert prep course
Learn how to prepare effectively and
review all the exam topics
Practice questions
Learn what to expect and how to solve
exam questions from detailed
explanations

31. Sandbox environment
Set up your own sandbox environment
with English UI and no apps
Atlassian Resources
Get and share advice, solve technical
questions on Atlassian Community
Use Atlassian product documentation to
supplement your study and practice

32. ATLASSIAN COMMUNITY ARTICLE
Start with why
Author: Josh Costella
Saying "yes" to a request from a user or stakeholder to add a new
field, issue type, status, or project is easy. It's relatively easy to
learn how to do those things too...
Asking "why" is the single greatest question you can pose to your
stakeholders …it’s your job to know downstream and upstream
impacts of changes you make to your Atlassian tools...
Learn the processes of the teams you support. Seek them out. Be
proactive. Don't just fulfill a request, provide a solution.

33. You Can Do It!

34. Thank you!