Leveraging API Docs and Tools at Mercedes-Benz /developers

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Mercedes-Benz has launched a developer portal to engage developers and unlock new ideas using Mercedes-Benz digital assets and data. Over time, the portal has grown to include 15 public APIs and additional private APIs, SDKs, and tools to help developers build applications. The portal provides documentation, code samples, tutorials and other resources to help audiences beyond just developers, including businesses. Mercedes-Benz aims to continue expanding its API ecosystem and improving documentation, tools and processes to better manage the product lifecycle and leverage its business value.

Technology

Daimler Internal
Mercedes-Benz /developers
Leveraging developer portals in a
corporate context – Docs & Tools
Olaf Stelter, Mercedes-Benz AG @ API THE DOCS Virtual Series, 19.05.2021

Daimler Internal
Welcome. Enjoy our /Developer Portal to unlock your ideas

Daimler Internal
We launched our /Ecosystem satisfiying major 3rd party customer
demands from Mercedes-Benz digital assets
06/17
Launch of MVP portal
and first API product.
10/17
First set of
products available
11/17
API Ecosystem
@WebSummit
01/18
Launch of
experimental
connected Vehicle
API
12/18
Launch of 5 vehicle
data products
09/19
First Mercedes-Benz
Mobile SDK
06/20
BYOCAR Mercedes-
Benz APIs
02/21
Launch of B2B
APIs for Fleets
& Car2X APIs

Daimler Internal
Working with our /Mercedes-Benz Data enables innovative business models
Marketing data Anonymized data
Vehicle data
/images
/descriptions
/equipment
/car configuration /car2x
over /130
vehicle data
points
/fleet
/SRTI *)
*) SRTI: EU initiative for Safety Related Traffic Information

Daimler Internal
There are more /Audiences then just developers
https://www.daimler.com/sustainability/cities/

Daimler Internal
A choice of our public /API‘s. Handle the growth of products.
15 public (visible) products, 15 additional products visible for dedicated customers

Daimler Internal
Set the focus to increase your maturity. Being ready to party /Awards
https://devportalawards.org/

Daimler Internal
Developer /BYOCAR initiative to create fun
BYOCAR - Bring-Your-Own-Car

Daimler Internal
Create developer /Experience with tools
https://car-simulator.developer.mercedes-benz.com/
You have no Mercedes-Benz?
Here is one for you - the Connected car simulator

Daimler Internal
Product /Documentation is essential in leveraging business value and
targeting your audiences
Product sections
• Tile
• Overview
• Details
• Specification
• Docs
• Pricing
• (Inspire Stories)
• (Use Cases)
BUSINESS
BUSINESS
DEVELOPER
DEVELOPER DEVELOPER
BUSINESS

Daimler Internal
Product managers and product owners need /Guidance to manage
product lifecycle
Pillars of integration: Preparation > Publishment > Product Lifecycle
Product Onboarding Guide (POG) and tools sets guidance for successful product launch
Confluence
Portal
Drupal

Daimler Internal
Tools and best practices provides /Guidance to manage product lifecycle
Confluence and Drupal supports iterative
content collection and pre-publishing.
Approved content readiness leads to product
publishing and portal visibility.
Confluence Portal
Drupal

Daimler Internal
Lessons Learned and /Best Practices to manage „API“ products
(1) Business Development Portal is still named (API) Developer Portal
(2) Business Building Blocks are still named API‘s
(3) Business documentation becomes more important than API specification
(4) Process of collaborative content creation needs iterative solutions to mature
(5) Product visibility extends companies portals by upcoming digital market places
(6) Offering additional business solutions leverages API Adoption

Daimler Internal
Come and /talk to us.
developer.mercedes-benz.com developer@daimler.com
Olaf Stelter
Community Manager
Mercedes-Benz
Mercedes-Benz /developers

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How to create documentation and write code for an international audience, not just the people who speak and think like you. Make your APIs more useful for everyone on the planet. Much of the documentation supplied by both Open Source and Close Souce projects assume the community have a good understanding of the English language and often North American culture as well. This creates barriers for many solution providers, who are the gateway to potentially huge markets for your project. This talk discusses some of the cultural differences, particularly for people from Asia, in using English language API documentation. It suggests some strategies to help diverse audiences understand you APIs and create solutions using them. The talk will cover not only differences in language but also other cultural differences that are often not obvious. For example: Different expectations about publication formats, release processes, levels of support during the development process Meeting and communications styles Software development workflows, processes, and tools Supporting people who are visually impaired will also be briefly discussed. As well as discussing these issues, specific suggestions will be provided to make API docs accessible for as many people as possible. This talk is based on Alec's work with customers in Europe, North America, Middle East, Asia, and Australasia. The last five have been spent as a developer evangelist working with PaperCut partners in China, Japan, Korea, US and Europe.

Creating API documentation for international communities

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APIs in a modern enterprise are rarely uniform or all of the same type. The multitude of API types can be due to organic growth, mergers and acquisitions, or any number of other reasons. Regardless of their origin, APIs of all types need to be fully documented to facilitate a developer’s journey as they interact with your API ecosystem in order to develop useful applications. In this talk I will show examples of how we have augmented developer portals to document APIs that are not of the REST variety, such as AsyncAPI, GraphQL, SOAP, gRPC, and more, such that all API documentation can seamlessly live side-by-side.

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We are a software engineering team creating API docs. Docs are authored using Instructional Design principles to narrate use-cases and practical API implementations. This talk shares why & how we've applied software development practices to evolve our document tooling, creation, & delivery methods. Our APIs describe asynchronous protocols used for embedded software (firmware) components in a digital 2-way radio communications system. The API is protocol data unit (PDU) based and its definition is described in a proprietary format; consequently, well-known API formats, such as Swagger/OpenAPI, or tools, such as doxygen, are not used. Our product training and technical writing teams are very experienced in Instructional Design methods, but these teams have only written documentation for an end-user audience. Understanding software development processes is equally important as understanding two-way radio networks in order to successfully integrate with the APIs. This is the rationale for having a software engineering team develop the skillsets to write API documentation for a developer audience. With a solid foundation of API documentation in place, regular examination of engineering efficiency and developer experience is appropriate. Repeated actions can be replaced by automation. Content can be modular and re-usable. Formats can be streamlined for easier consumption. Docs can be made portable and lightweight for faster delivery.

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Ever wonder how some products are just lovable and easy to use while other are not? The good products have optimized onboarding into their ecosystem where you get the information served at the right time. That’s thanks to developer journey and we will teach you how to get it right! We will go through the basics such as how to analyze existing and non-existing developer touchpoints, set metrics and optimize them to increase the conversion.

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Keynote 2: APIs in 2030: The Risk of Technological Sleepwalk Paolo Malinverno, Growth Advisor - The Business of Technology Apidays New York 2024: The API Economy in the AI Era (April 30 & May 1, 2024) ------ Check out our conferences at https://www.apidays.global/ Do you want to sponsor or talk at one of our conferences? https://apidays.typeform.com/to/ILJeAaV8 Learn more on APIscene, the global media made by the community for the community: https://www.apiscene.io Explore the API ecosystem with the API Landscape: https://apilandscape.apiscene.io/

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Leveraging API Docs and Tools at Mercedes-Benz /developers

1. Daimler Internal Mercedes-Benz /developers Leveraging developer portals in a corporate context – Docs & Tools Olaf Stelter, Mercedes-Benz AG @ API THE DOCS Virtual Series, 19.05.2021

2. Daimler Internal Welcome. Enjoy our /Developer Portal to unlock your ideas

3. Daimler Internal We launched our /Ecosystem satisfiying major 3rd party customer demands from Mercedes-Benz digital assets 06/17 Launch of MVP portal and first API product. 10/17 First set of products available 11/17 API Ecosystem @WebSummit 01/18 Launch of experimental connected Vehicle API 12/18 Launch of 5 vehicle data products 09/19 First Mercedes-Benz Mobile SDK 06/20 BYOCAR Mercedes- Benz APIs 02/21 Launch of B2B APIs for Fleets & Car2X APIs

4. Daimler Internal Working with our /Mercedes-Benz Data enables innovative business models Marketing data Anonymized data Vehicle data /images /descriptions /equipment /car configuration /car2x over /130 vehicle data points /fleet /SRTI *) *) SRTI: EU initiative for Safety Related Traffic Information

5. Daimler Internal There are more /Audiences then just developers https://www.daimler.com/sustainability/cities/

6. Daimler Internal A choice of our public /API‘s. Handle the growth of products. 15 public (visible) products, 15 additional products visible for dedicated customers

7. Daimler Internal Set the focus to increase your maturity. Being ready to party /Awards https://devportalawards.org/

8. Daimler Internal Developer /BYOCAR initiative to create fun BYOCAR - Bring-Your-Own-Car

9. Daimler Internal Create developer /Experience with tools https://car-simulator.developer.mercedes-benz.com/ You have no Mercedes-Benz? Here is one for you - the Connected car simulator

10. Daimler Internal Product /Documentation is essential in leveraging business value and targeting your audiences Product sections • Tile • Overview • Details • Specification • Docs • Pricing • (Inspire Stories) • (Use Cases) BUSINESS BUSINESS DEVELOPER DEVELOPER DEVELOPER BUSINESS

11. Daimler Internal Product managers and product owners need /Guidance to manage product lifecycle Pillars of integration: Preparation > Publishment > Product Lifecycle Product Onboarding Guide (POG) and tools sets guidance for successful product launch Confluence Portal Drupal

12. Daimler Internal Tools and best practices provides /Guidance to manage product lifecycle Confluence and Drupal supports iterative content collection and pre-publishing. Approved content readiness leads to product publishing and portal visibility. Confluence Portal Drupal

13. Daimler Internal Lessons Learned and /Best Practices to manage „API“ products (1) Business Development Portal is still named (API) Developer Portal (2) Business Building Blocks are still named API‘s (3) Business documentation becomes more important than API specification (4) Process of collaborative content creation needs iterative solutions to mature (5) Product visibility extends companies portals by upcoming digital market places (6) Offering additional business solutions leverages API Adoption

14. Daimler Internal Come and /talk to us. developer.mercedes-benz.com developer@daimler.com Olaf Stelter Community Manager Mercedes-Benz Mercedes-Benz /developers

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