1. ANDRE S. BROWN
• 2488 THAMES COURT • JONESBORO, GA
• SHONDELL9@HOTMAIL.COM
• 205-792-7973
Qualifications Summary
• Dedicated, service-focused professional seeking a career.
• Highly motivated; future goals include education leading to coaching as well as
mentoring youth.
• Backed by a solid work history, reputation as a team player and passion for helping
others.
Education
Bachelors of Science Healthcare Administration. University of Phoenix. Atlanta, GA. 2015.
Associates of Applied Sciences. Wayland Baptist University. Aeia, HI campus. 2008.
Occupational Education/ English Studies.
Military Experience
U.S. Army National Guard. Lagrange, GA. Transportation/Unit Supply Specialist. 2010 –
Present.
• Installed, inspected and operated industrial generators, compressors, industrial water
pumps and industrial water heaters.
• Prepared reports on strength levels and status of personnel.
• Assisted with preventive maintenance of six and eight wheel cargo and 4x4 all terrain
vehicles and tow trailers.
• Assisted with Logistical movement of top secret cargo as well as over 200 passengers
throughout the Kabul Base Cluster of Afghanistan.
• Prepared and maintained files on automated data processing system.
Additional Information
Afghanistan Campaign Medal, Army Commendation Medal, Overseas Service Medal, Armed
Forces Reserves Medal, Army Achievement, National Defense Service, Global War on
Terrorism, NCO Professional Development Ribbon, Army Service Ribbon, Primary (NCO
Academy) Leadership Development Course/ Warrior Leadership Course (391.5 hours)
Civilian Experience/ Skills
• More than 10 years’ successful experience in quality control and support with recognized
strengths in account maintenance, problem-solving and trouble-shooting, sales staff
support, and planning/implementing proactive procedures and systems to avoid problems.
• Compiled data for financial reports as well as maintained records.
• Drives truck or automobile over established route to deliver and sell products or render
services, collects money from customers, Records sales or deliveries information on daily
sales or delivery record. Listens to and resolves service complaints. Set up merchandise

2. ANDRE S. BROWN
and sales promotion displays or issue sales promotion materials to customers. Load and
unload truck and carry merchandise.
• Provided customer service and investigated customer complaints and inquiries.
• Developed an effective behavioral intervention plan in a mental health setting.
• Wrote daily observation notes based on behavior intervention plan.
• Supervised clients’ safety, health and welfare.
• Inspected and sold merchandise and managed inventories.
• Constructed and assembled displays.
• Balanced and recorded daily register receipts.
• Hired, trained and evaluated personnel.
• Assisted in crisis intervention and psychiatric rehabilitation.
• MS Word, Excel, PowerPoint, and Outlook
February 2016- present Homeowners Advantage, Atlanta, Ga. Concierge.
Aug 2015- Feb 2016 Ardens Gardens, Atlanta, Ga. Route Delivery Driver.
2015 Papa Johns Delivery Driver
2014-2015 Federal Express, Atlanta, GA. Material Handler.
2013-2014 Cash America Pawn, Atlanta, GA. Pawn Broker/ Customer Service Rep.
2012-2013 US Army National Guard. Afghanistan Transportation Sergeant.
2011 St. Judes Ranch For Children. Boulder City, NV. Child Specialist.
2011 University Medical Center. Las Vegas, NV. Patient Attendant.
2010-2011 Toys R Us. North Las Vegas, NV. Merchandiser.
2010 State of Nevada Division of Welfare and Supportive Services. Las Vegas,
Nevada. Family Service Specialist I.
2008-2010 Unity Family Services. North Las Vegas, NV. Behavioral Specialist.
2007-2008 Tommy Hilfiger. Waipahu, HI. Retail Salesperson.
2004-2005 Subway. Jonesboro, GA. Assistant Manager.
2002-2003 State of Alabama Hospital Bryce. Tuscaloosa, AL. Mental Health Worker I.