2. 2 3
LOGISTICS
EVOLVED
We ensure that our clients always
deliver on their promises to their
customers.
Our flexible and effective approach is
more important now than ever
before, and we continue to adapt to
the changing demands of retail with
cutting edge logistics solutions. We
help customers of all sizes maximise
their potential and take their
businesses to the next level.
This is Logistics evolved. This is Ace
Freight’s business philosophy.
We’re large and able
We’re experts in retail and high-value logistics. We have
the fleet, the depots, the warehousing, the systems and
the people to deliver on contracts of all sizes, and see the
bigger picture without neglecting the day-to-day detail.
We’re fast and agile
We have a flexible, ‘flat’ structure that gives you direct
access to our senior team. And our unique processes
reduce red tape so we can deliver in days those projects
that normally take months.
We’re big and small
Our bespoke approach to logistics sees us work with
market-leaders, SMEs, start-ups and the East Africa’s
fastest emerging brands – and deliver the same flexibility
and exceptional service to every business regardless of
their size.
Great customer service and operational excellence is and
always has been the bedrock of Ace Freight’s success.
Our standards have been honed in such demanding
environments as retail and automotive logistics and we
apply our learnings from these categories across all
the sectors we operate in. With a large staff of skilled,
experienced people, multiple sites across Kenya, Uganda
and Rwanda, a modern IT system, Ace Freight is well
positioned to serve clients regionally from bases in
Mombasa, Nairobi, Nakuru, Eldoret, Busia, Kampala and
Kigali.
We are ACE FREIGHT.
WHO WE ARE
3. 4 5
IMPORT
DECONSOLIDATION
EXPORT
DECONSOLIDATION
We have many years of experience
in handling oceanfreight. Dedicated
consolidation services and full
containers, we match the service
to your timescales and financial
requirements.
Simplified all-in competitive pricing
and door to door control ensure you
can rely on avoiding unnecessary
delays. We provide landside handling
for requirements prior to delivery
to your customer when they cannot
take delivery in container, or where
sorting is required, for example with
garments. Heavy lift or awkward loads
are catered for particularly timber,
motor vehicles, and large machinery.
Through our own office network in
China we can provide pre-packing
services at origin, including labelling,
tagging, or splitting to different
destinations.
• Regular Consolidation Services to/
from worldwide
• Container packing/unpacking
OUR SERVICES: CHAIN CYCLE OUR SERVICES: BY OCEAN
• Shipping Line contracts for
competitive rates and space
allocation
• Container haulage
• Customs links to regional entry and
exit points
• Pre-delivery palletising or sorting/
labelling
• Multi-supplier consolidation
• Transfer to our own Nairobi
logistics facility for total supply
chain solution
What should I do
next?
Our company is brimming with
talent and experience. You can
expect attention to detail and
fast communication from people
who are trained to do the job
properly and professionally. We
care about your business and
your success, so you can be
confident that your shipments
are in safe hands.
4. 6 7
Our services range from on-board
couriers for the most urgent of
shipments, to consolidation services to
and from any destination worldwide.
Industries from pharmaceutical to
automotive or electronics to food
stuffs, we have handled all manner of
products in every shape and size.
We have the experience and the airline
contacts to ensure we obtain the best
rates for the best services, we make
earlier flights.
• EDI links with airlines, receiving
status updates 24/7
OUR SERVICES: BY AIR OUR SERVICES: ROAD
TRANSFER AND LOGISTICS
Either from Mombasa, Kenya, or from
Kigali, Rwanda, with fast connections
throughout East Africa, we offer
third party (3PL) logistics services
to importers wanting to avoid the
high overhead costs of storage and
distribution.
We operate shared user facilities
which are are clean and secure.
Additionally we are fully approved by
Kenya Revenue Authority (KRA) to hold
specific goods and products in Bond,
which enables deferring of Duty & VAT
payment until the goods are sold, not
when they are imported.
Our Logistics features include:
• Full product audit trail from receipt
to despatch
• Full reporting functions
• EDI receipt of orders and return
despatch confirmation
• Internet transaction interface
(website generated orders)
• Fully automated billing of charges
• Security trained drivers,
warehouse and operations staff
• Fully trained to Statutory
requirements for handling
Dangerous Cargo
• Authorised for Customs Clearance
at our premises.
• Airline handling equipment
• Competitive rates
• Full documentation services for
Customs & Trade Compliance
• Packing & Insurance products
• Department For Transport –
security approved
Our Logistics services include:
• Receiving and Quality checking
• Flexible locations, pallets, shelving,
bins
• Order picking
• Packing to specifications
• Labelling to retailer/end user
requirements
• Palletising to specifications
• Delivery to any East African country
by parcel, pallet or dedicated
carriers.
What should I do
next?
Our company is brimming with
talent and experience. You can
expect attention to detail and
fast communication from people
who are trained to do the job
properly and professionally. We
care about your business and
your success, so you can be
confident that your shipments
are in safe hands.
5. 8 9
dry cargo trailer fleet
As experts in transportation and
logistics Ace Freight operate a fleet of
over 40 trailers across East Africa. All
products must, at some stage, travel
by road and road haulage is often
the most convenient and appropriate
option for the whole route.
With a significant number of road
trailers Ace Freight can ensure reliable
and comprehensive coverage of the
East African roads network.
Our trailer fleet services includes:
• Standard 13.6m Huckepack
Euroliners featuring:
• Sliding curtains and sliding roof
• Specification maximises internal
height
• 34 Europallet capacity
• Stanchions
• Full access when loading from the
rear
• Mega trailers for high volume
goods
• Supercube trailers up to 4.8m
external height and 52 pallet
capacity (64 Europallets)
• Additional security in
transportation
A range of value added
equipment solutions:
• Light weight trailers responding to
industry requirements
• Anti-slash curtains for high value
goods
• Roll out of remote tracking
systems across the fleet
OUR EQUIPMENT:
CONTAINERS fleet
Ace Freight has a wide range of
container types to suit all cargo needs.
With approximately 20 containers
and our own workshops for container
repair, we provide equipment
according to customer demand. We
provide tailor-made solutions for
transportation of forest products,
chemicals, steel and other metals, and
temperature-sensitive products.
Ace Freight offers the following
container types:
Dry containers
• 20’ Container 8ft6
• 40’ Palletwide Container 9ft6
Special containers
• 20’ Flatrack 8ft6
• 40’ Flatrack 9ft6
• 45’ Flatrack 9ft6
• 20’ Open Top Container 9ft6
• 40’ Open Top Container 9ft6
Tankers
Ace Freight operate a fleet of tank
containers and road tankers. Our
tanker services are product specific
and include the following.
• Milk Reloadw Tankers – 30,000
Litre Milk Reload tanks that are
dedicated to milk and milk fractions
• Food Grade Tankers – 32,000 Litre,
25,000 Litre tankers with food
grade pumps and heating coils,
single and multi compartment
• Liquid Fuel Reload Tankers
– 30,000 Litre tanks that are
dedicated to petroleum and
petroleum fractions.
9
6. 10 11
We know the most important success
factor for your business is getting your
goods to your consumers. This may
be through retail distribution, online
direct to the end user or a combination
of both. But above all, for all this to
be successful, we need trusted and
reliable workforce. At Ace Freight,
that’s our Number One investment.
Over 70% of our team have been
working for Ace Freight for more than
five years. So you can count on Ace
Freight to have an experienced team
that know how to get your goods to
your retailers and consumers, cost
effectively and efficiently.
OUR STAFF: OUR CLIENTELE:
10
