The changing customer landscape has disrupted multiple industries, look how it is changing Mortgage - Visit - https://47billion.com/finance-industry/

1. Major Tech trends disrupting
Mortgage Industry
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2. Improved Customer Experiencewith
self-service tools
Mortgage lenders can now utilize advanced speech, NLP
capabilities, and sentiment analysis to gauge customer
behavior, offer solutions that are customized, and help in
completing transaction requests such as changing payment
dates, amounts, personal and bank details with
personalized interactive chatbots.
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3. Accelerating mortgage funding with eSigning
Lenders can now opt for Remote online notarization (RON)
and eSignature functionality for document notarization at
various stages of the mortgage life cycle. The large
volumes of paperwork involved during the closing process
can be automated with digital signatures for time-saving
advantage significantly shortening delays in closing.
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4. Application of AI/ML – Intelligent Document
Processing
Organizations now aim at making data preparation and entry
obsolete through the applications of computer vision and
machine learning. Document understanding can help in
recognizing free text fields using NLP and extract fields as per
the customized rules set by the users regardless of format.
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5. © 2021 47BillionInc.
Application of AI/ML – Risk Management
AI can help now in collating data points from multiple sources
to provide a more effective risk profile for each customer.
Companies use data, mortgage surveys, land registry logs to
understand the accurate state of the property.

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