This training consists of two workshops: Workshop 1: Document & Records Management in the Age of Big Data (Day 1 - Day 3) Workshop 2: Tools & Skills for Information Managers (Day 4 - Day 5) Document & Records Management in the Age of Big Data is a complete program and will give you understanding, tools and templates to manage information according to laws and regulations. Tools and Skills for Information Managers introduces practical learning of Project Management, Risk Management, Change Management, Procurement, Supplier Management, and Communications. Upon completing Workshop 1, you will be able to: - Understand how data (and Big Data), documents, records and information are created and managed as information and knowledge - Know how to improve the quality of your data, documents and records - Ensure that your Information Governance is fit for purpose - Understand why and how to find out what information you hold - Create or update retention schedules, business classification schemes, and file plans - Operate a regular information review and disposal process to comply with laws and regulations and to reduce risk to your organisation - Use templates and workflows to improve user compliance - Manage your organisation’s archives - Ensure that paper and digital documents are managed to the same standards - Reduce and manage the flood of email and social media Upon completing Workshop 2, you will be able to: - Design and manage an Information Management Project - Identify, assess and manage Risks to your Project, to your Information, or to your Information Quality - Understand and manage Changes to your Information processes and systems - Select software, hardware and suppliers using a transparent, objective process - Manage suppliers (contractors, consultants) to get the best value for your money - Communicate to your stakeholders throughout the organisation To register, contact kris@360bsi.com

1. 1
“Very well structured to cover vast area of
Records & Information Management,
Document Management & Archiving.”
- Suresh Kumar Methil, Controller - Legal
Documentation, Dubai Aluminium (DUBAL)
“Learnt new information on how to make
document management easy and time-saving.”
- Aysha Mubarak Salem Duhair, Senior Officer -
Document Controller, Dubai Electricity and Water
Authority
“I would like to thank the instructors for their
thorough review and materials presentation.”
- Mohammed M. Al-Ajmi, Division Head, Samba
Financial Group
“Trainer's experience in real world cases helped
a lot in explaining things and sharing best
practices.”
- Siti Shafini Yusof, Senior Engineer - Information
Management, Teknik Janakuasa Sdn Bhd
YOUR INTERNATIONAL
COURSE FACILITATOR
Dr. David V. Bowen
MA, PhD, FRSC, MBCS, CChem, CITP, CEng
Managing Director
Audata Ltd
David Bowen has worked with computers since 1967
and with large volumes of information since 1972.
After 24 years in chemical and pharmaceutical
research and information management, he built two
digital archives for a major pharmaceutical company,
and led the project to create their archives and
archive management software.
Since 1998, he has been a Director of Audata Ltd. He
has completed strategic and practical projects for
clients in government, international tribunals, charity,
finance, insurance, and pharmaceuticals. These have
covered every aspect of information management
from paper archives through long-term digital
preservation and email management.
Design and manage an Information Management Project
Identify,assess and manage Risks to your Project,to your Information,or
to your Information Quality
Understand and manage Changes to your Information processes and
systems
Select software,hardware and suppliers using a transparent,objective
process
Manage suppliers (contractors,consultants) to ge the best value for your
money
Communicate to your stakeholders throughout the organisation
Upon completing Day 4 & 5, you will be able to:
Understand how data (and Big Data),documents,records and
information are created and managed as information and knowledge
Know how to improve the quality of your data,documents and records
Ensure that your Information Governance is fit for purpose
Understand why and how to find out what information you hold
Create or update retention schedules, business classification schemes,
and file plans
Operate a regular information review and disposal process to comply
with laws and regulations and to reduce risk to your organisation
Use templates and workflows to improve user compliance
Manage your organisation’s archives
Ensure that paper and digital documents are managed to the same
standards
Reduce and manage the flood of email and social media
Upon completing Day 1 - 3, you will be able to:
Document & Records Management in the Age of Big Data provides understanding,
tools and templates to manage information according to best practice, laws and
regulations. Tools and Skills for Information Managers introduces practical learning
of Project Management, Risk Management, Change Management, Procurement,
Supplier Management, and Communications.
Information is an essential asset for any organisation. Managed well, it increases
efficiency and quality and contributes directly to the bottom line. Information
managed badly is a risk. Practical exercises will show how to manage Information
well, increase efficiency and quality, and contribute directly to financial success.
THIS PROGRAM CONSISTS OF TWO WORKSHOPS:
Workshop 1: Document & Records Management in the Age of Big Data
(Day 1 - 3)
Workshop 2: Tools & Skills for Information Managers (Day 4 - 5)
Participants can choose to attend either one of the workshops, or both workshops.
Upon registration, you are required to complete a short questionnaire related to
your expectation and other issues.
COURSE OVERVIEW
Tools & Skills for
Information Managers
DOCUMENT &
RECORDS MANAGEMENT
IN THE AGE OF BIG DATA
24 - 28 SEPTEMBER 2018
KUALA LUMPUR
MALAYSIA
YOOUURR IINNTTERNATIONAL
SPECIAL TAKEAWAY
A Thumb Drive Full of Course
Reference & Information
SPE
AAA Thu
Ref
AA
MANAGEMENT
SERIES
Tel: +6016 3326 360 Tel: +44 75 6226 8169 kris@360bsigroup.com

2. 2
COURSE SCHEDULE
8.00
8.30
10.00 - 10.15
12.00 - 13.00
14.30 - 14.45
16.00
Registration & Coffee/Tea
Workshop commences
Morning coffee/tea
Lunch
Afternoon coffee/tea
End of day
Staff responsible for information, Records,
Information Security or Retention
Change Managers
Project Managers
Staff from IT who design, configure or maintain
systems for information users
PART TWO:
CEOs, CFOs, CIOs, COOs & their PAs
Company Secretaries, Legal officers
Directors and Managers of regulated dept
Managers from regulated industries
Managers planning M&As, Divestments or
business expansions
Staff preparing for promotion to these levels
Staff who need to influence or inform their Chief
Officers at these levels
Document Controllers, Administrative Officers,
Archivists, Records Managers
PART ONE:
WHO SHOULD ATTEND
WHY THIS EVENT
This workshop will help you understand and
manage your information by combining the
appropriate security with appropriate sharing. It
will prepare you for the tidal wave of social
information, and enable you to master the flood
of email and other electronic information.
The skills learnt will improve your Information
Management processes, manage internal &
external change, and ensure successful
information projects for your organization.
At the end of the workshop you will leave the
workshop with a new set of practical tools to
apply immediately to your daily work.
This training workshop is relevant to oil and gas, energy, engineering, chemicals and
pharmaceuticals, banking, finance and insurance, retail & government. Examples from
many different business sectors will be used throughout the course. Individual coaching
sessions, offered each day, will allow for more specific questions to be answered.
DAY5 PROJECT MANAGEMENT
Project Management Exercises
Procurement Method & Process
Managing Suppliers
Quality of Plans & Projects
Review & Action Plans
DAY4 CHANGE & RISK MANAGEMENT
Change Management
Risk Assessment & Management
Risk Exercises
Communication Plans & Exercises
WORKSHOP 2: TOOLS & SKILLS FOR INFORMATION
MANAGERS
DAY3 RETENTION & ARCHIVING
Retention Management - Forms & Templates
Workflows
Classifications, File Plans & Metadata
Archives and backups - avoiding common mistakes
Digital Preservation
DAY2 EDRMS & BIG DATA
Record Management Models & Principles
Retention & Disposal
Social Media & Privacy Laws
Recorded Audio & Images
Document & Version Control
EDRMS - Benefits of software, and approaches to getting value
from software
DAY1 DOCUMENT & RECORDS MANAGEMENT
What sorts of Information do we create? Why? What is its
value? Why keep information? Why destroy it?
Governance
Information Audits
History of Records Management – Theory, Knowledge
Why Manage Records?
Keeping information for 5, 25 or 50 years, or more; the issues
WORKSHOP 1: DOCUMENT & RECORDS MANAGEMENT
IN THE AGE OF BIG DATA
COURSE
CONTENT

3. PAYMENT DETAILSFEES & VENUES
3360 BSI (M) Sdn Bhd (833835-X), Level 8 Pavilion KL, 168 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia.© www.360bsi.com
Payment is required within 5 days upon receipt of
the invoice.
All payments must be received prior to the event date
* Save up to 50% for In-house Training program
Thank you for your registration!
Hotel Contact Details:
(please tick as appropriate)
Substitutions are welcome at any time. Please notify us at
least 2 working days prior to the event. All cancellations will
carry a 10% cancellation fee, once a registration form is
received. All cancellations must be in writing by fax or email
at least 2 weeks before the event date. Cancellations with
less than 2 weeks prior to the event date carry a 100% liability.
However, course materials will still be couriered to you.
General Information:
1
2
3
4
5
Cancellations/Substitutions
Bank transfer:
360 BSI MIDDLE EAST LIMITED
Abu Dhabi Commercial Bank
Dubai Mall Branch, P.O.Box 49124 Dubai, U.A.E
Account No: 10065721319001
Swift No: ADCBAEAAXXX
IBAN No: AE780030010065721319001
For Room Reservation, contact us for 360BSI corporate rates.
Grand Millennium Kuala Lumpur
160 Jalan Bukit Bintang, 55100 Kuala Lumpur, Malaysia
Tel: +60 3 2117 4899 Fax: +60 3 2142 1441
24 - 28 SEPTEMBER 2018
KUALA LUMPUR
MALAYSIA
24 - 26 SEP 2018 27 - 28 SEP 2018 24 - 28 SEP 2018
KUALA LUMPUR
BOTH WORKSHOPS
USD 3,995
WORKSHOP 2
USD 1,995
WORKSHOP 1
USD 2,695
* REGISTER 3 DELEGATES
AND GET 15% DISCOUNT
The fee does not include any taxes (withholding or otherwise). In case of any taxes applicable
the client has to ensure that the taxes are paid on top of the investment fee paid for the course.
Compliance with the local tax laws is the responsibility of the client.
Registrations close ONE (1) week before the training dates.
The fees cover lunch, tea breaks, materials and certificate.
Official confirmation will be sent, once registration has been
received.
Participants will need to arrange their own accommodation.
Attire: Smart Casual
OTHER PUBLIC COURSES
Cybersecurity Management Principles
Safety Leadership & Root Cause Analysis
Serious Incident Prevention
Effective Business Report Writing
Managing Stress for Workplace Effectiveness
Business Continuity Planning & Disaster Recovery
Powerful Communication & Presentation Skills
360 BSI is passionate about providing strategic technical
programs and high potential training solutions across the
region to build personal competencies and organizational
capability.
You will receive practical training from a professionally
qualified educator with over twenty years of teaching and
training experience.
Please feel free to mix-and-match topics from the areas listed
below to get the right training content for your staff. Other
topics may be available upon request.
IN-HOUSE TRAINING
Tel: +44 75 6226 8169
Mobile: +6016 3326 360
Email: kris@360bsigroup.com
REGISTRATION FORM
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DOCUMENT &
RECORDS
MANAGEMENT
IN THE AGE OF
BIG DATA