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4 Critical Considerations
for Just-in-Time Training Tool
Implementation in Healthcare
What Does a Just-in-
Time Training Tool Do for
Healthcare?
A Just-in-Time (JIT) training tool is a digital
solution that supports the adoption of
enterprise applications and improves end-
user performance by providing “just-in-time”
training in the workflow through self-help
resources.
Reasons to Implement a
Just-in-Time Training
Tool in Healthcare
Complex Applications in Hospitals
Dealing with EHRs, ERP, and HRMS
Increased complexity demands efficient training
solutions
Physician Time Allocation
Physicians spend nearly 35% of their time on EHR
documentation
Increased workload on software applications
Clinician Fatigue and Burnout
Common phenomenon in healthcare
Associated with the use of EHRs
1.
2.
3.
How a Just-in-Time
Training Tool Helps
Utilizes just-in-time, self-help resources
Reduces dependency on a separate support
training team
Increases adoption of proper workflows and
processes
Lowers support training costs
Enables faster content creation and consumption
Cuts down errors in EHR documentation
Improves overall patient care quality
Training and Support Within Application
Simplifying Question Resolution
Cost Reduction
Time Savings
Error Reduction
Enhanced Patient Care
4 Key Considerations for
Implementing the JIT Tool
01 02
Training and
Support Resources
Search
Capabilities
03
a. Considerations
for Creation
b. Considerations
for Use
Content
Requirements
04
Reporting
Considerations
Make sure the tool you choose meets the requirements in the
points mentioned below
Training and Support
Resources
Ensure Accessibility in the
Moment of Need
01. Ability to embed resources in
the application
02. Must provide short videos
and easy-to-use documents
03.
Resources must load in less
than 3 seconds, accessible
within 3 clicks
04. Accessible using Single Sign-
on (SSO)
SearchCapabilities
Fueled by AI-Powered Smart
Search
01.
Suggestions based on title,
content, keywords, and
metadata
02.
Recommendations from
previous searches and similar
users
03.
Ordered results by date
created, popularity, etc.
ContentRequirements
Guiding Users Effectively
a. Considerations for
Creation
01.
Crowdsourcing through
built-in video recording
02.
Self-help microlearning video
strategy for easy consumption
03.
Tip sheet creation with video
screenshots
04. Simplified metadata tagging
05. AI-generated closed captions
and automated indexing
ContentRequirements
Flexible Use in All Work
Environments
b. Considerations for Use
01.
Option to use closed
captions for audio-free
situations
02. Place-markers in videos for
quick navigation
03. Adaptive and responsive
interface for mobile devices
04. QR codes on equipment for
quick reference
Reporting
Considerations
Should Help Understand
Adoption and Usage
01.
Provide insight into used
assets
02.
Month-over-month usage
analysis
03.
Identify top searches and
users
04.
Commonly searched topics
and searches with no results
05. Analysis of training quality
Looking for a Just-in-
Time Training Tool?
Try Jeeves!
Find more info here: https://www.314e.com/products/jeeves/

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4 Critical Considerations for Just-in-Time Training Tool Implementation in Healthcare_314e.pdf

  • 1. 4 Critical Considerations for Just-in-Time Training Tool Implementation in Healthcare
  • 2. What Does a Just-in- Time Training Tool Do for Healthcare? A Just-in-Time (JIT) training tool is a digital solution that supports the adoption of enterprise applications and improves end- user performance by providing “just-in-time” training in the workflow through self-help resources.
  • 3. Reasons to Implement a Just-in-Time Training Tool in Healthcare Complex Applications in Hospitals Dealing with EHRs, ERP, and HRMS Increased complexity demands efficient training solutions Physician Time Allocation Physicians spend nearly 35% of their time on EHR documentation Increased workload on software applications Clinician Fatigue and Burnout Common phenomenon in healthcare Associated with the use of EHRs 1. 2. 3.
  • 4. How a Just-in-Time Training Tool Helps Utilizes just-in-time, self-help resources Reduces dependency on a separate support training team Increases adoption of proper workflows and processes Lowers support training costs Enables faster content creation and consumption Cuts down errors in EHR documentation Improves overall patient care quality Training and Support Within Application Simplifying Question Resolution Cost Reduction Time Savings Error Reduction Enhanced Patient Care
  • 5. 4 Key Considerations for Implementing the JIT Tool 01 02 Training and Support Resources Search Capabilities 03 a. Considerations for Creation b. Considerations for Use Content Requirements 04 Reporting Considerations Make sure the tool you choose meets the requirements in the points mentioned below
  • 6. Training and Support Resources Ensure Accessibility in the Moment of Need 01. Ability to embed resources in the application 02. Must provide short videos and easy-to-use documents 03. Resources must load in less than 3 seconds, accessible within 3 clicks 04. Accessible using Single Sign- on (SSO)
  • 7. SearchCapabilities Fueled by AI-Powered Smart Search 01. Suggestions based on title, content, keywords, and metadata 02. Recommendations from previous searches and similar users 03. Ordered results by date created, popularity, etc.
  • 8. ContentRequirements Guiding Users Effectively a. Considerations for Creation 01. Crowdsourcing through built-in video recording 02. Self-help microlearning video strategy for easy consumption 03. Tip sheet creation with video screenshots 04. Simplified metadata tagging 05. AI-generated closed captions and automated indexing
  • 9. ContentRequirements Flexible Use in All Work Environments b. Considerations for Use 01. Option to use closed captions for audio-free situations 02. Place-markers in videos for quick navigation 03. Adaptive and responsive interface for mobile devices 04. QR codes on equipment for quick reference
  • 10. Reporting Considerations Should Help Understand Adoption and Usage 01. Provide insight into used assets 02. Month-over-month usage analysis 03. Identify top searches and users 04. Commonly searched topics and searches with no results 05. Analysis of training quality
  • 11. Looking for a Just-in- Time Training Tool? Try Jeeves! Find more info here: https://www.314e.com/products/jeeves/