This presentation was a part of the “Get Online Workshop” on 27th & 28th November 2014 at The Business Show at the Olympia London. 1&1's Head of Product Management - MyWebsite DIY, Elias Rendón Benger shares what to consider when creating your website and how this is achievable with 1&1 MyWebsite.
1. The secrets of online success
THE KEY TO CREATING YOUR
OWN PROFESSIONAL WEBSITE
Elias Rendón Benger
Head of Product Management
MyWebsite DIY
1&1 Internet AG
15. ACTUALLY THE PAGE YOUARE
LOOKING FOR DOESN’T EXIST!
When businesses don’t
make time to build a
website we end up with
a situation like this
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16. Business success is about passion -
Our Passion is to make your business successful!
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18. END CONSUMER BEHAVIOUR
IS CHANGING
of consumers trust online
reviews as much as personal
recommendation
72%
Social
Be engaged in social media
interact with customers on Facebook, Twitter,
etc
of consumers search for local
businesses online
72%
Local
Get found via local search requests
be correctly listed in online directories like
yelp
Mobile
of global web traffic are
generated by mobile devices
17%
Optimize your website for mobile devices
consumers want to visit websites on their
phone or tablet
* 70% of Small Business are serving only or mainly consumers 1/16/20151&1 Internet Ltd. 18
20. SMALL BUSINESS’ NEEDS FOR
AWEBSITE SOLUTION
* 70% of Small Business are serving only or mainly consumers
Only 24% of Small Business are doing Online Marketing
46% of Small Business do not have a mobile-optimized website
21% of Small Business are unhappy with their web presence
52% of Small Business still do not have a website or any other
web presence
32% of Small Business without a website say they do not have
the time or skills to build one
62% of Small Business without a website say being online is not
relevant for them
SmallBusiness
5%
11%
32%
52%
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21. Business success is about passion -
Our Passion is to make your business successful!
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25. DESIGN IS KEY
Design is the process of figuring out what a thing should be, what it should do, how
it should work, how it should look, and what it should say.
Images & Logo
Structure
Content “what is your business about”
Start slim and optimize
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26. THE REALITY IS IN THE RESEARCH
a bad website
is worse than
no website
small
business
websites are
“tired” & “un-
impressive”
cancelled
plans to
spend with an
SME due to
poor quality
website
49% 34% 46%
willing to offer
feedback yet
half of small
firms have
never asked
Maintaining
an attractive
website is a
struggle for
66% of firms
30% of firms
‘reluctant’ or
‘embarrassed’
to
recommend
their website
to their
customers
33% 66% 30%
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32. MOBILITY
ISAMUST
More than 50% of the UK
population now owns a
smartphone
some sites receive more than
30% of traffic from mobile
devices
HALF OF FIRMS FAIL TO CHECK THEIR OWN
WEBSITE FROM A MOBILE DEVICE
4/5 companies
unaware that a
mobile-friendly
website can boost
sales
41% admit their
website has a
reduced
appearance, and
36% offer reduced
functionality
Only 7%
confident they
have optimised
fully for mobile
usage
Research commissioned by 1&1 - 530 UK small companies 1/16/20151&1 Internet Ltd. 32
33. HOW TO BE
FOUND ONLINE
GOOGLE RULES
90% of UK-based desktop searches and 92% of
mobile searches
REASERCH ONLINE
94% of consumers research products online
before buying
BUY ONLINE
3 out of 5 people use search engines as
a go-to shopping resource
“A website without
SEO is like a car
with no gas”
Paul Cookson
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34. LISTING IS IMPORTANT FOR VISIBILITY IN
GOOGLE (LOCALSEARCH TERM)
Industry directories
Google Places
SEA ads
Google Maps
SEO
Local Listing
Local Listing
Local Listing
GET FOUND
search for „lawyer Heilbronn“
SEA ads
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35. Business success is about passion -
Our Passion is to make your business successful!
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36. WHO IS 1&1?
employees, of
which aprox.
2,000 are
engaged in
product
management
and
development
6,900
1&1 is a
leading global
web host
1988
Established in
customer
contracts
worldwide
13million
Over
domain names
managed
19million
Over
web host with
over 1 million
customer
contracts
No. 1
Together with
Fasthosts, UK’s
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38. 1&1 IS PROUD TO SUPPORT SMALL
BUSINESS OWNERS TO CREATEAND GROW
THEIR SUCCESS IN THE WEB
Domain & Email
Easy Website builder
Mobile Website optimization
$
SEO
Social Media
Center
500 Web Apps
eShop
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39. NEW „RESPONSIVE“ ENSURES WEBSITE IS
ACCESSIBLE ON DIFFERENT DEVICES
BE PRESENT
PERFECT PRESENTATION
Optimized layout and
navigation representation
Automatic synchronization
of updates and edits
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40. ALLSTARTS WITHA
USER CASE
BE PRESENT
BULIDING THE STRUCTURE –
EASY
No need to start with a blank
page but with a professional
blueprint for a successful
webpage – individualize it with
your content – ready – publish.
The additional topics will be
integrated smoothly into your
design.
You can add a set of pages for
a team, your services, and a
guestbook within seconds
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41. 1&1 CORE FEATURES TO ENGAGE
PROSPECTS – E.G. BLOG TOOL
BE PRESENT
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42. EASY IN-PRODUCT
SEO OPTIMIZATION
GET FOUND
Get top positioning on search engines!
Central starting point in the editor
Notifications about search engine ranking
Easy to use - perfect for beginners
The tool analyses your individual website and
helps you to be found
Choosing the right keywords
Optimisation of your website
Monitoring success
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43. 1&1 LIST LOCAL:ADDRESSES CHANGING
CONSUMER BEHAVIOUR
GET FOUND
85% of consumers search online for local
products and services (Searchengineland)
54% of consumers have substituted the Internet
and local search for phone books (comScore)
88% of consumers who search for a type of local
business on a mobile device call or go to that
business within 24 hours. (Google Mobile
Movement Study, 2011)
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44. 1&1 SOCIAL MEDIAHUB: CREATEA
FACEBOOK BUSINESS PAGE
INTERACT
“One-click” transform your website into a
business facebook page
Always up to date
One look and feel for consistent appearance
Automatic pre-filled with website content
COVER PHOTO
COMPANY LOGO
COMPANY NAME
ADRESS
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45. MANAGE FACEBOOK CONTENT
UP-TO-DATE WITH 1 CLICK
INTERACT
Just one central point for online-apperance
management
Add optimized Facebook Tabs synchronized
with your MyWebsite with a click
Update content on your MyWebsite à Instantly
up-to-date on Facebook
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46. 300+ 3RD PARTY WEBAPPS OFFERING
DIVERSE FUNCTIONALITIES
INTERACT
More than 300 Web Apps provide a variety
of features, such as:
E-Commerce
Social Media
Marketing & Advertising
Multimedia
Analytics & Tracking
CRM
News & Content
Comments & Reviews
Chat
Forums
Contact & Feedback
…
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47. 1&1 MYSHOP: THE IDEALE-COMMERCE
SOLUTION FOR SMBS
TRANSACT
Using of pre-defined
layouts and designs
Easy but powerful drag &
drop editor
Mobile optimized sites
Shop setup in a few steps
Product, order and
customer management in a
powerful backand
Interfaces for import and
export
Up to 1,000 products
All payment and shipping
options
Interface to eBay and
Amazon
Guaranteed availability
(99,9%) via geo-
redundancy
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55. THE SECRETS OF ONLINE SUCCESS
DAY 1: THURSDAY 27TH
Time Speaker Position Workshop titles
11:00 Philippe Burki Verisign
12:00 Katrina Douglas Head of Marketing UK, 1&1 The building blocks of your online brand
13:00 Elias Rendón Benger Head of Product Management - MyWebsite DIY The key to creating your own professional website
14:00 Roundtable - The Ingredients of Online Success
15:00 Andreas Klenk Expert Product Management - eBusiness Unlock online sales with your own eShop
16:00 Marko Heijnen WordPress Specialists Discover the World of WordPress
17:00 Katrina Douglas Head of Marketing UK, 1&1 Reveal and understand your web audience
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56. THE SECRETS OF ONLINE SUCCESS
DAY 1: THURSDAY 27TH
Time Speaker Position Workshop titles
11:00 Philippe Burki Verisign
12:00 Katrina Douglas Head of Marketing UK, 1&1 The building blocks of your online brand
13:00 Andreas Klenk Expert Product Management -eBusiness Unlock online sales with your own eShop
14:00 Elias Rendón Benger Head of Product Management - MyWebsite DIY The key to creating your own professional website
17:00 Katrina Douglas Head of Marketing UK, 1&1 Reveal and understand your web audience
16:00 Marko Heijnen WordPress Specialists Discover the World of WordPress
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Editor's Notes
What do these people have in common?
Most people realise they need to get online, but what many are unsure of, is the web presence that’s right for them.
Is it a social media profile? A do-it-yourself website builder, a blog or an eShop? Maybe even a web hosting package of some sort?
This workshop is aimed at helping you uncover the web presence that’s right for you.
If you don’t get your idea out there somebody else will – how many times have you seen someone else’s idea and thought, oh I had that idea ages ago but did nothing with it
Ideas die if they’re not actioned – are not just nice notions that run through your mind from time to time they arrive to be brough to life
The world is waiting – it’s actually not just about you but also about the people although that your business could touch
There will be always many good excuses not to start with your website
You will never find time for anything. If you want time you must make it.” – Charles Buxton
Business now and then
Ausblick
Erfahrungen Sammeln
Zahlen von Kunden
Markt und Kunde verändern sind
40 per cent Britons considered starting own business –
Explain the value of (dedicated) Online Marketing
Integrate mobile optimization / responsive design
Update / re-design page
Make website building easy
Show the value of being online
Start:
- Do’s & Donts / Tipps
Präsenz
Internet-&E-Mail-adresse
Schaufenster
Gefunden werden
Überblick Online
ToDos and To Bes
Not only did we realise that small businesses were not getting online, that many that do are not doing such a great job
Which is why these mistakes are so common…
Bad design – just plain ugly
Poor navigation – navigation is a roadmap to your content, sometimes it is impossible to navigate a site, know what’s there and where to go to find what
Clutter just too much to take in
No headline, no about us, no phone number?
People still want basic things like a telephone no. and email address
Auto sounds, pop-ups, flashing images…
It can be tempting to just get something up – something is better than nothing right? Wrong People simply don’t trust businesses with poor looking sites because the see it as a direct reflection of your professionalism, competence and security
Truth be told, a poor looking site can be as bad as not having a sight, because once perceptions are made about your business and your brand that can be hard to change.
Start:
- Do’s & Donts / Tipps
Präsenz
Internet-&E-Mail-adresse
Schaufenster
Gefunden werden
Überblick Online
ToDos and To Bes
Your Website
You don’t have to have a super pretty and fully branded website. In fact, something simple and straight to the point might serve you better, especially in your startup days. The website should, though, be fully fleshed out with your manifesto, details of your products or services, contact information and a solid method for processing orders.
It is important that you have your own domain name and email set up and that your hosting provider is able to handle a sudden influx of traffic in the event that your soft launch goes better than you had hoped.
Market, Market, Market Yourself
A lot of entrepreneurs wait until they get they launch their companies to start marketing and branding themselves. This is one of the worst things you can do! It’s much better to start building up attention and demand for your products and services before you officially launch your company. Market your soft launch for what it is: a soft launch. It might even help to call it a “beta test.” If you’ve launched other products or companies in the past you can build upon those reputations. Even if you haven’t, you should still start marketing yourself and your expertise so that there is a demand and an audience for what you’re offering…when you’re ready to officially sell it.
1. To-do list
You have to have one. I structure mine with daily tasks but you may find that a weekly list works better. Another option is to organize your to-do list by project or client.
2. Outsource list
Just because you can do something, doesn’t mean you should. I get it, control is a difficult thing to give up -- especially when we're talking about your business. You’ll do whatever it takes to make sure it’s successful. So why not give the to-do list to someone else?
3. To-become list
I’m a big fan of Oprah’s mantra: “You become what you believe.” Once you set an intention to do something it becomes so much easier to attain it. And taking it one step further and writing it down can really seal the deal. In fact, Dr. Gail Matthews, a professor at the Dominican University of California found that writing down goals will make you 33 percent more likely to achieve them.
The domain is not just for a website but for email also .com is the international standard
Choose a name that represents your business, keep things simple for customers to remember, make it easy for users to return
A recent study by Zogby Analytics indicated that small businesses had experienced a 42% rise in sales last year after they switched to a professional email address.
with a professional email address, these businesses had a 60% increase in customer engagement, which is a critical bridge to closing a sale.
SEO Compliances
Ensure all the primary and frontline attributes of web design, particularly SEO. Even if a higher charge is incurred, the startup enterprises should try and engage the best web designers to obtain the frontline web design services of age. The SEO compliance is a must and should be performed through high standards determined by apps like Google Analytics and others so that super visibilities are rendered.
Local listing
For the startups, ‘local listing’ is a must phenomenon as it causes high knowability quotients for the brand in the area of its existence and operations. Local listing is fast catching concept and has become a necessary and fine attribute of refined SEO services on account of the fact the next generation search engine maneuvers take into account the local listing of the web addresses in addition to the earlier basic parameter of ‘keywords’.
Local listing is ensured both by leveraging the service from dedicated local listing sites and also by the social networking sites of relevance and resonance. Always ensure mechanisms for popular inputs like comments and others at your web pages.
Get automated backups from your hosting provider
Only when you are paying for a backup service does this become their duty – meaning you don’t have to worry about the safety of your online business content and files.
Within 1&1 MyWebsite all new layouts are mobile optimised and even if chosse to opt for an older layout it‘s a simple mouse click
1*BBC July 2013
2&3* Source: 2010 Compete Online Shopper Intelligence Study
Reasons why:“Concentrate on being the best in what you do and rely on 1&1´s expertise of making over 500 000 online businesses successful”
Easy drag&drop eBusiness Suite with websitebuilder, great usability, full automatic mobile optimization
Success with Industry specific content, tools to be found and to win customers, professional marketing tools and individual support (24/7) to help customers being successful online. Peace-of-mind „we build it for you“ service offer. Highest reliability and security.
Complete Solution. Everything included starting with a domain, hosting and website-builder. Also includes eMail, online marketing features, mobile apps, “eShop from small to big”, social media integration
Our Passion is to
make you successful
in the online world