Meet Chad in customer service, Carol who is in accounting handling accounts receivable and works to reduce DSOs, and chuck in IT responsible for ERP projects and EDI support. Each of them run into headaches everyday. Chad in customer service gets a call from a major retailer wondering why they got an invoice, but no ASN. Chad quickly checks the ERP, but couldn't find the answer - he leaves a voicemail for the EDI coordinator. Unfortunately though, by the time he heard back, the retailer had already issued a charge back. If Chad had IntelligentXchange, a software offering from 1 EDI Source, Inc., he could quickly view all documents related to the customer's order, confirm that the ASN did not go out, and immediately notify shipping. So the results - improved customer satisfaction and Chad saves some serious time. Carol in accounting is chasing down an outstanding 30-day invoice. Turns out the distributor got the invoice, but wouldn't pay since it didn't match the PO. Unfortunately, there were price mistakes that Carol didn't catch when it was shipped - now she must make the adjustment and re-issue the invoice. If Carol had IntelligentXchange, she would have been alerted of an invoice pricing issue and resolved it before it caused customer non-payment? So the results would have been increased revenue and reduced days sales outstanding (DSO). Chuck the EDI coordinator is buried in work answering IT tickets, voicemails and emails from all over the organization, which leaves little time for him to finish any ERP or business automation projects. Since he's so busy putting out fires, he has little time for the more important strategic priorities. If Chuck had IntelligentXchange in place for all business users, he would be able to spend time on high-value projects rather than researching time-consuming EDI inquires, which means enhanced productivity and cycle times for technology projects. IntelligentXchange is a software that is capable of clipping on to any EDI translator and transforms complicated data into meaningful business milestones and metrics, highlighting significant opportunities to enhance business relationships. Best of all, IntelligentXchange can be deployed to all users in a day, no hardware or IT resources needed. So if you’re ready to transform your B2B exchanges, let us show you around the solution with a quick demo. Or allow us to perform a free, no-obligation assessment of how IntelligentXchange can significantly improve your operations. Visit www.1edisource.com/ix