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THE BIGGER PICTURE
Using UX to Understand Student Research
Mapping
http://bit.ly/1OaACkT
Interviews
http://bit.ly/1LVij0u
RESULTS
RARELY ASK
FOR HELP
Love & Breakup
Letters
http://bit.ly/1LVhNje
RESULTS
LOTS OF
LOVE
LETTERS
huzzah!
Finding what we had in common
http://bit.ly/1OaCf1P
Usability Testing
&
Observation
http://bit.ly/1LVio4w
RESULTS
NO ONE SAW
HELP
even with prompting
THEY USED
FACETS
surprising but true
WHAT’S IT ALL MEAN?
ETHNOGRAPHY
HELPED US
UNDERSTAND
MOTIVATIONS
even though we didn’t find a
solution to make things easier

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