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Self-awareness and Development tool
at ArcelorMittal

08th June 2011
What we do




Underpinning all our operations is a philosophy to produce Safe Sustainable Steel

                                                                                    1
Where we operate




                   2
ArcelorMittal 2010 key figures
                                       2009           2010*

    Sales                               61.0             78.0               Geographical allocation of employees in 2010
    (US$ billion)
                                                                                               8%

    EBITDA
                                         5.6              8.5                                                              EU27
    (US$ billion)                                                                   19%
                                                                                                                           Other European countries
                                                                                                                    44%    North America
  Operating income/                                                                                                        South America
   /(loss) (US$                         (1.5)             3.6
   billion)                                                                                                                Asia
                                                                                    10%                                    Africa

    Net income/
                                         0.2              2.9                                16%         3%
    (US$ billion)


    Shipments                           69.6             85.0
    (million tonnes)                                                           262,000 employees in more than
   Steel production
                                                                                        60 countries
                                        71.6             90.6
   (million tonnes)



                             An integrated leader of the metals and mining sector
*Successful spin–off of stainless steel business (Aperam) following sharehoders approval on January 25, 2011. Accordingly
stainless steel results have been shown as discontinued operations and all periods reported (results and operational KPI’s) have                  3
been recast
ArcelorMittal main markets
• Automotive
  – Worldwide no.1 supplier for automotive steels with a leading market share of 19%.
  – Worldwide industrial presence via about 40 coating lines in Europe, North America, South
    America and Africa.

• Construction
  – The largest market for steel: a 620 million tonnes steel consumption market comprised of
    diversified products.
  – Emerging markets represent more than 50% of the square meters constructed each year
    globally.
  – World leader with over 29 million tonnes of products delivered in 2010 to the building and
    construction industries.

• Packaging
  – New packaging concepts constantly designed to achieve differentiation by steel solution
    (bottle can, easy open end...).
  – Complementary industrial network in Europe with production plants and service centres near
    customers' can making facilities.

                       The leader in automotive steels

                                                                                             4
Consumer benefits of steel




                             5
ArcelorMittal brand strategy
Our brand strategy defines what we stand for and how we are different from our competitors; as such, it
underpins everything we say and do. Our logo is the symbol of our brand strategy.

Brand vision: transforming tomorrow
We are committed to setting globally recognised standards and managing our growth and profits with the needs
of future generations in mind

Brand attitude: boldness

ArcelorMittal brand values

Sustainability
We are guiding the evolution of steel to secure the best future for the industry and for generations to come.
Our commitment to the world around us extends beyond the bottom line, to include the people in whom we
invest and the communities we support. This long-term approach is central to our business philosophy.

Quality
We look beyond today to envision the steel of tomorrow.
Because quality outcomes depend on quality people, we seek to attract and nurture the best people to deliver
superior solutions to our customers.

Leadership
We are visionary thinkers, creating opportunities every day. This entrepreneurial spirit brought us to the forefront
of the steel industry. We are moving beyond what the world expects of steel.


                     transforming tomorrow: our philosophy, our values
                                                                                                                   6
The Group Management Board (GMB)
          • Lakshmi N. Mittal       Chairman and CEO, Responsible for Shared Services (including
             Legal, IT, Purchasing, Shipping and Energy), Human Resources, International Affairs,
             Marketing and Commercial Coordination, Internal Assurance, Health and Safety, Mining

          • Aditya Mittal          CFO, Responsible for Flat Carbon Europe, Investor Relations and
             Communications

          • Michel Wurth           Responsible for Long Carbon worldwide

          • Gonzalo Urquijo         Responsible for AACIS, Distribution Solutions, Tubular Products,
             Corporate Responsibility and also Chairman of the Investments Allocation Committee (IAC)

          • Louis Schorsch      Responsible for Flat Carbon Americas, Strategy, CTO, Research &
             Development and member of IAC

          • Sudhir Maheshwari Responsible for M&A, Corporate Finance, Risk Management, China
             and India

          • Davinder Chugh         Responsible for Shared Services

          • Peter Kukielski        Responsible for Mining


Appointed by the Board of Directors, the GMB is responsible for strategic direction
                                                                                                     7
Self-Awareness and Development tool




                                      8
Leadership Development


                 Performance
                 Management




    Succession                 Talent

   Management             Identification




                 Development
                   Planning




                                           9
ArcelorMittal Competency Framework
• The 5 key ArcelorMittal Group competencies are:

  –   CHANGE MANAGEMENT
  –   DECISION MAKING
  –   RESULTS ORIENTATION
  –   STRATEGIC THINKING
  –   TEAMWORK

• The 3 competencies used to help build performance of the new
  organization are:

  – STAKEHOLDER ORIENTATION
  – EFFECTIVE COMMUNICATION
  – LEARNING & DEVELOPMENT


                                                                 10
Performance Management at ArcelorMittal




               On going communication



               Individual Expectations
             Vision and Brand values of the Company

                                                      11
Self-Awareness and Development tool

• Increase self-awareness through self-rating and feedback from
  manager, direct reports and peers.

• Obtain insights into the internal drivers and work styles of employees.

• Understand and analyse the strengths and development areas for
  employees.

• Provide individual feedback and opportunity for personal development
  planning

           Process aligned with ArcelorMittal Values & Competencies




                                                                            12
Tool profile – 2 Pillars

• Personality: Perception And Preference Inventory (PAPI)
  – Measures: Self perception, motivation,
  internal drivers




• Leadership Style: Multi-Rater Assessment (MRA)
  – Measures: Behavior – the way individuals
  present themselves




      Data protection agreement signed between ArcelorMittal and Works Council
                                                                                 13
MRA supports

• Individual assessment and appraisal
• Identifying leadership competency gaps
• Recognizing training & development needs
• Team Development
• Coaching                              Share     Survey




                                        Improve   Learn



                                                           14
MRA assessments options

         180               360
        degree            degree




                                   15
MRA benefits for the Business

• Supports building a culture of evaluation, learning and performance

• Strengthen company values

• Supports a desired leadership style

• Facilitates and increase effectiveness

of feedback

• Standardises priorities, competencies and

qualities on which employees focus development

• Allows for identification of group

development priorities
                                                                        16
MRA benefits for the employee

• Objective Multi-source feedback

• Employee understanding of their own

performance and behaviour from the eyes of others

• Increased understanding of employee in regards

their impact on their environment

• Focused personal development planning




                                                    17
Self-Awareness and Development tool
                                                                                         Participants per year
                                                                                                          476    Tool launched in Nov/08




          Accumulated No. of:
          Participants = 881
                                                                                                                        245
          Reviewers = 7742

                                                                                          90
                                                                                   70



                                                                                  2008   2009            2010        Q1/2011
                    Assessments per language

                                             93%




                      1%
                           1% 2%     3%


English    French     German       Spanish     Dutch, Portuguese, Polish and Romanian                                           18
Individual feedback session




                              19
Exploring the feedback report

• Response statistics
• Summary statistics
  – Gap analysis
  – Competency rankings
  – Highest and lowest behaviours
• Detailed behavioural rating statistics
  – Competency ratings
  – Individual behavioural indicator ratings
• Free text comments


                                               20
21
Development objectives
                    Competency assessment kicks off
                    process
                    Identify development needs for
                    • Current job
                    • Performance objectives for 2011
                    • Future career path

                         Technical skills
                         Functional expertise
                         …linked to Career aspirations

                         Development objectives should
                         also to be


                         SMART

                                                         22
Thank you!
             23

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Coaching & Leadership Development: Mirella Perez

  • 1. Self-awareness and Development tool at ArcelorMittal 08th June 2011
  • 2. What we do Underpinning all our operations is a philosophy to produce Safe Sustainable Steel 1
  • 4. ArcelorMittal 2010 key figures 2009 2010* Sales 61.0 78.0 Geographical allocation of employees in 2010 (US$ billion) 8% EBITDA 5.6 8.5 EU27 (US$ billion) 19% Other European countries 44% North America Operating income/ South America /(loss) (US$ (1.5) 3.6 billion) Asia 10% Africa Net income/ 0.2 2.9 16% 3% (US$ billion) Shipments 69.6 85.0 (million tonnes) 262,000 employees in more than Steel production 60 countries 71.6 90.6 (million tonnes) An integrated leader of the metals and mining sector *Successful spin–off of stainless steel business (Aperam) following sharehoders approval on January 25, 2011. Accordingly stainless steel results have been shown as discontinued operations and all periods reported (results and operational KPI’s) have 3 been recast
  • 5. ArcelorMittal main markets • Automotive – Worldwide no.1 supplier for automotive steels with a leading market share of 19%. – Worldwide industrial presence via about 40 coating lines in Europe, North America, South America and Africa. • Construction – The largest market for steel: a 620 million tonnes steel consumption market comprised of diversified products. – Emerging markets represent more than 50% of the square meters constructed each year globally. – World leader with over 29 million tonnes of products delivered in 2010 to the building and construction industries. • Packaging – New packaging concepts constantly designed to achieve differentiation by steel solution (bottle can, easy open end...). – Complementary industrial network in Europe with production plants and service centres near customers' can making facilities. The leader in automotive steels 4
  • 7. ArcelorMittal brand strategy Our brand strategy defines what we stand for and how we are different from our competitors; as such, it underpins everything we say and do. Our logo is the symbol of our brand strategy. Brand vision: transforming tomorrow We are committed to setting globally recognised standards and managing our growth and profits with the needs of future generations in mind Brand attitude: boldness ArcelorMittal brand values Sustainability We are guiding the evolution of steel to secure the best future for the industry and for generations to come. Our commitment to the world around us extends beyond the bottom line, to include the people in whom we invest and the communities we support. This long-term approach is central to our business philosophy. Quality We look beyond today to envision the steel of tomorrow. Because quality outcomes depend on quality people, we seek to attract and nurture the best people to deliver superior solutions to our customers. Leadership We are visionary thinkers, creating opportunities every day. This entrepreneurial spirit brought us to the forefront of the steel industry. We are moving beyond what the world expects of steel. transforming tomorrow: our philosophy, our values 6
  • 8. The Group Management Board (GMB) • Lakshmi N. Mittal Chairman and CEO, Responsible for Shared Services (including Legal, IT, Purchasing, Shipping and Energy), Human Resources, International Affairs, Marketing and Commercial Coordination, Internal Assurance, Health and Safety, Mining • Aditya Mittal CFO, Responsible for Flat Carbon Europe, Investor Relations and Communications • Michel Wurth Responsible for Long Carbon worldwide • Gonzalo Urquijo Responsible for AACIS, Distribution Solutions, Tubular Products, Corporate Responsibility and also Chairman of the Investments Allocation Committee (IAC) • Louis Schorsch Responsible for Flat Carbon Americas, Strategy, CTO, Research & Development and member of IAC • Sudhir Maheshwari Responsible for M&A, Corporate Finance, Risk Management, China and India • Davinder Chugh Responsible for Shared Services • Peter Kukielski Responsible for Mining Appointed by the Board of Directors, the GMB is responsible for strategic direction 7
  • 10. Leadership Development Performance Management Succession Talent Management Identification Development Planning 9
  • 11. ArcelorMittal Competency Framework • The 5 key ArcelorMittal Group competencies are: – CHANGE MANAGEMENT – DECISION MAKING – RESULTS ORIENTATION – STRATEGIC THINKING – TEAMWORK • The 3 competencies used to help build performance of the new organization are: – STAKEHOLDER ORIENTATION – EFFECTIVE COMMUNICATION – LEARNING & DEVELOPMENT 10
  • 12. Performance Management at ArcelorMittal On going communication Individual Expectations Vision and Brand values of the Company 11
  • 13. Self-Awareness and Development tool • Increase self-awareness through self-rating and feedback from manager, direct reports and peers. • Obtain insights into the internal drivers and work styles of employees. • Understand and analyse the strengths and development areas for employees. • Provide individual feedback and opportunity for personal development planning Process aligned with ArcelorMittal Values & Competencies 12
  • 14. Tool profile – 2 Pillars • Personality: Perception And Preference Inventory (PAPI) – Measures: Self perception, motivation, internal drivers • Leadership Style: Multi-Rater Assessment (MRA) – Measures: Behavior – the way individuals present themselves Data protection agreement signed between ArcelorMittal and Works Council 13
  • 15. MRA supports • Individual assessment and appraisal • Identifying leadership competency gaps • Recognizing training & development needs • Team Development • Coaching Share Survey Improve Learn 14
  • 16. MRA assessments options 180 360 degree degree 15
  • 17. MRA benefits for the Business • Supports building a culture of evaluation, learning and performance • Strengthen company values • Supports a desired leadership style • Facilitates and increase effectiveness of feedback • Standardises priorities, competencies and qualities on which employees focus development • Allows for identification of group development priorities 16
  • 18. MRA benefits for the employee • Objective Multi-source feedback • Employee understanding of their own performance and behaviour from the eyes of others • Increased understanding of employee in regards their impact on their environment • Focused personal development planning 17
  • 19. Self-Awareness and Development tool Participants per year 476 Tool launched in Nov/08 Accumulated No. of: Participants = 881 245 Reviewers = 7742 90 70 2008 2009 2010 Q1/2011 Assessments per language 93% 1% 1% 2% 3% English French German Spanish Dutch, Portuguese, Polish and Romanian 18
  • 21. Exploring the feedback report • Response statistics • Summary statistics – Gap analysis – Competency rankings – Highest and lowest behaviours • Detailed behavioural rating statistics – Competency ratings – Individual behavioural indicator ratings • Free text comments 20
  • 22. 21
  • 23. Development objectives Competency assessment kicks off process Identify development needs for • Current job • Performance objectives for 2011 • Future career path Technical skills Functional expertise …linked to Career aspirations Development objectives should also to be SMART 22