Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Introducing Vistara 3.0
...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
• Modern IT: hybrid clou...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
“Hybrid cloud
computing ...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Virtualization Road Map
...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
• Manage public and priv...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
“Hybrid IT is the result...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
“IT organizations are be...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
• Trusted evaluator and ...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Additional Metrics to Co...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Hybrid Service Availabil...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
• Modern IT: hybrid clou...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Vistara 3.0 Goals
• Enab...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Goal
• Monitor an IT ser...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Monitoring an IT Service...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Monitoring an IT Service...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Monitoring an IT Service...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Monitoring an IT Service...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
• Built-in templates for...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Goal
• Notify the right ...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Alert Escalation: Setup
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Alert Escalation
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Goal
• Single source of ...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Asset Management
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Asset Management: Data C...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Executive Summary Report
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Executive Summary Report
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
• Modern IT: hybrid clou...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
• Modern IT: hybrid clou...
Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud
Schedule a Demo!
Attend ...
Upcoming SlideShare
Loading in...5
×

Introducing Vistara 3.0 - Hybrid IT Service Management for the Cloud

451

Published on

Published in: Technology, Business
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total Views
451
On Slideshare
0
From Embeds
0
Number of Embeds
5
Actions
Shares
0
Downloads
11
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

Introducing Vistara 3.0 - Hybrid IT Service Management for the Cloud

  1. 1. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Introducing Vistara 3.0 Hybrid IT Service Management for the Cloud The IT Operations Cloud 2013-08-09 Eric Krock Director of Product Marketing, Vistara
  2. 2. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud • Modern IT: hybrid cloud, hybrid IT, and hybrid service management requirements • How Vistara 3.0 addresses these needs • Demo Agenda
  3. 3. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud “Hybrid cloud computing is the coordinated use of cloud services across isolation and provider boundaries …. between internal and external cloud services.” What is the Hybrid Cloud? Thomas Bittman and David Cearley, Gartner Inc., “Get Past the Confusion Surrounding Hybrid Cloud Computing,” 22 Oct 2012.
  4. 4. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Virtualization Road Map Thomas Bittman, Gartner Inc., “Design Your Private Cloud With Hybrid in Mind,” 24 Feb 2012
  5. 5. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud • Manage public and private cloud- hosted elements • Map virtual to physical infrastructure • Map services to supporting elements • Unified monitoring and management interface • Unified alert management across Public and Private Cloud Hybrid Cloud Management Solution Requirements
  6. 6. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud “Hybrid IT is the result of combining internal and external services, usually from a combination of internal and public clouds, in support of various business outcomes.” - Chris Howard et al, Gartner Inc., “Hybrid IT: How Internal and External Cloud Services Are Transforming IT,” 8 Feb 2012 What is Hybrid IT?
  7. 7. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud “IT organizations are becoming the broker for a set of IT services that is hosted partially internally and partially externally – a hybrid IT architecture. By being the intermediary for IT services, IT organizations can offer internal customers the price, capacity, and speed of provisioning of the external cloud, while maintaining the security and governance the company requires and reducing IT service costs.” - Chris Howard et al, Gartner Inc., “Hybrid IT: How Internal and External Cloud Services Are Transforming IT,” 8 Feb 2012 IT’s Role in the Hybrid IT Model
  8. 8. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud • Trusted evaluator and approver of services • Managing internal services • Governing all services – SLA definition – SLA monitoring and management • Identity management • Data management policy IT Responsibilities in Hybrid IT
  9. 9. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Additional Metrics to Consider for Cloud Services • Agility: Can IT service respond in real-time to changes in demand & business needs? • Elasticity: How much can service’s capacity scale upward and downward to match demand? • Continuity: Maximum time between interruptions • Consistency: Can variations in service levels be reduced? Source: Tapati Bandopadhyay, Gartner Inc., “Business-Aligned Metrics for IT Services in Cloud: Returns on Agility, Elasticity, Continuity and Consistency,” 10 January 2012
  10. 10. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Hybrid Service Availability Monitoring Considerations • Element level availability vs. availability of an entire service – Do you track availability of individual elements or an entire service compose of multiple elements? • Is availability a binary quantity (up / down) or more fine-grained? – How do you account services that are available, but running with degraded redundancy/performance? • Planned downtime vs. unplanned downtime – Do you count downtime due to planned activities (e.g. patching)? • Service to element mapping Database App Server 1 App Server 2 Web App
  11. 11. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud • Modern IT: hybrid cloud, hybrid IT, and hybrid service management requirements • How Vistara 3.0 addresses these needs • Demo Agenda
  12. 12. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Vistara 3.0 Goals • Enable hybrid IT service monitoring • Unify alert management and monitoring throughout hybrid cloud – Automate alert escalation • Manage assets over their lifecycle • Enable data driven planning and optimization – Report on key IT operations metrics
  13. 13. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Goal • Monitor an IT service composed of multiple components Features • Service definition – Dynamic, rule-based service membership • Service status visualization – Dashboard – Topology Database App Server 1 App Server 2 Web App Monitoring an IT Service
  14. 14. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Monitoring an IT Service: Setup • Monitor an IT service composed of multiple components • Service level availability based on component servers and their dependencies. • Group multiple devices using TAGs. Define services based on TAG definition. • Services can contain Services & TAGs as members • Group level Templates can be applied at TAG level. Service App Monitors will act on existing monitors based on consolidation function. • AND supported as a connector
  15. 15. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Monitoring an IT Service: Setup
  16. 16. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Monitoring an IT Service: Custom Dashboard
  17. 17. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Monitoring an IT Service: Dependency Map
  18. 18. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud • Built-in templates for monitoring: – Microsoft Active Directory – Microsoft Exchange – SQLServer – Internet Information Server – MySQL Monitoring Enterprise Applications
  19. 19. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Goal • Notify the right people at the right time about critical alerts Features • Escalation Schedule – Define who is on duty, when – Plan escalation coverage • Escalation Matrix – Define escalation chain of users to notify Email Alert Level 1 Level 3 Level 3 Alert Escalation
  20. 20. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Alert Escalation: Setup
  21. 21. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Alert Escalation
  22. 22. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Goal • Single source of truth for hardware asset state – Ownership, Location – Warranty and Support Contracts – Operational State: Deployed, In Repair, … Features • Asset Metadata – Asset Attributes • Owner, Operational State – Contract • Maintain Warranty, Support Information • Data Connectors – Synchronize with multiple sources of asset information across the enterprise – Data connectors for Active Directory, CSV, SQL • Asset Reports Active Directory Procurement (e.g. Oracle) Shipping & Receiving (e.g. Barcode Scanner) Asset Management
  23. 23. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Asset Management
  24. 24. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Asset Management: Data Connectors
  25. 25. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Executive Summary Report
  26. 26. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Executive Summary Report
  27. 27. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud • Modern IT: hybrid cloud, hybrid IT, and hybrid service management requirements • How Vistara 3.0 addresses these needs • Demo Agenda
  28. 28. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud • Modern IT: hybrid cloud, hybrid IT, and hybrid service management requirements • How Vistara 3.0 addresses these needs • Demo Agenda
  29. 29. Copyright © 2013 VistaraIT LLC. All Rights Reserved. Vistara Confidential The IT Operations Cloud Schedule a Demo! Attend Our Next Webinars! Email sales@vistarait.com Website www.vistarait.com Let’s Get Started Today
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×