Valencia Group is excited to be the first hotel company in the United States to partner with VAL-PM Solutions, planned maintenance software. Val-PM Solutions works with many hotel companies internationally with a proven-track record and award-winning product.

1. For more information, please contact:
Amy Trench, 210-218-4018
atrench@valenciagroup.com
Valencia Group is first Hotel Company in the United States to install the VAL-PM
system, planned maintenance software
VAL-PM will provide planned maintenance software at Valencia Group hotels
SAN ANTONIO, TEXAS, Oct. 1, 2012. Valencia Group is excited to be the first hotel company in
the United States to partner with VAL-PM Solutions, planned maintenance software. Val-PM
Solutions works with many hotel companies internationally with a proven-track record and
award-winning product.
Seanie Murphy, CEO of VAL-PM Solutions says “we are delighted to enter into the US Market
and align ourselves with the luxurious Valencia Group brand. These hotels use our product
because they care about their guests and want them to have the ultimate hotel experience”.
Val-PM provides a software that is a user-friend web based software system that provides an
overview of maintenance, easy to use reports, and future planning. The maintenance ranges
from door handles to air conditioning, from baths to motors. The regular maintenance helps to
provide the highest standards with hotel stays.
This program allows associates from any department record defects and have those defects
sent via email or text to the responsible party. Having a central point of maintenance allows
Valencia Group to record planned maintenance and alert management when an item is due for
maintenance. Tracking recurring faults and removing the paper-based system will allow
Valencia Group to live up to the four-diamond standards they have become accustomed.
Christopher Roscoe, Corporate Engineer for Valencia Group, says “When I was asked to search
out a viable computerized maintenance management system for Valencia Group, the main
criteria were simplicity, adaptability and cost. VAL-PM’s system was easy to use with it’s drop
down menus and was extremely adaptable to each individual hotel. The staff at VAL-PM have
worked diligently with us to streamline and simplify the system even further and continue to
work with us as we find new ways to improve and expand it. The ability to record defects and
easily pull up a report on defects has given us the ability to see a trend and pre-empt further
occurrences of a particular issue.”

2. About Valencia Group
Houston-based Valencia Group provides management, development, branding and
repositioning services for independent, full-service boutique hotels owned by the company, in
addition to third parties. Recognized both nationally and internationally for their exceptional
service and style, Valencia Group hotels fuse a crisp, globally-inspired modern design aesthetic
with warm Mediterranean influences. Valencia Group continues to forge a niche with anchor
hotels in mixed-use environments where the right balance of residential, restaurant, retail and
office coalesce to create full-spectrum accretive value in sought after urban settings. Signature
properties such as Hotel Valencia Santana Row in San Jose, CA, Hotel Sorella CITYCENTRE in
Houston, TX and Hotel Valencia Riverwalk in San Antonio, TX have become destinations and
gathering places within their respective communities, some further benefitting from and
enriching their location within the cultural heart of a city. 2013 marks a year of substantial
growth for the company with the second Sorella - Hotel Sorella Country Club Plaza – slated for a
fall opening in Kansas City, MO and the launch of a new concept: Lone Star Court. A 21st
Century reinterpretation of the nostalgic motor court. Lone Star Court will premier in 2013 with
an Austin flagship in The Domain. For more information, please visit www.valenciagroup.com.
For more information on VAL-PM, please visit www.valpm.com.