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Quick facts on
monitoring and evaluation
Assessing the impact of measures and
evaluating mobility planning processes
Funded by the Intelligent Energy Europe
Programme of the European Union
Monitoring and evaluation – Assessing the impact of measures and evaluating mobility planning processes
Quick facts on monitoring and evaluation
2
Measure selection
Analysing existing measures, goals, problems and trends
Conducting an appraisal of the proposed measures and packages
Developing detailed specification of policy measures and packages
Identifying and analysing suitable types of policy measures
Agreeing on responsibilities and implementing measure packages
Monitoring & evaluation
Collecting data and seeking out new data sources
Elaborating a monitoring and evaluation plan
Selecting indicators for monitoring and evaluation
Analysing data and indicators and presenting results
Evaluating the SUMP development process
Institutional cooperation
Investigating legal cooperation frameworks
Identifying institutional actors and understanding their agendas
Assessing institutional skills, knowledge, capacities and resources
Building cooperation structures and defining responsibilities
Managing institutional partnerships
Evaluating institutional partnerships
Participation
Identifying local and regional stakeholders and their interests
Developing a strategy for citizen and stakeholder engagement
Determining levels and methods of involvement
Managing participation and resolving conflicts
Evaluating the participation process
Essential activity
Recommended activity
Potential activity
A SUMP process is a sequence of phases from
process definition to plan and measure
evaluation. The chart presents key SUMP
tasks for planning authorities related to the
four challenges.
Institutional cooperation and participation are
continuous, horizontal activities that should
commence early, during the SUMP process
definition phase. Measure selection as well
as monitoring and evaluation activities
are particularly relevant in the subsequent
analytical and technical planning phases. The
chart reflects first-time SUMP development;
revision and updating of a SUMP should build
on the already established structures.
Definition of
SUMP process
Plan
elaboration
Plan
implementation
Plan and
measure
evaluation
Key tasks in SUMP development
©Rupprecht Consult, 2016
Visions,
objectives
and targets
Base conditions
and scenarios
Monitoring and evaluation – the challenge in a nutshell
Monitoring and evaluation activities deliver data about
the progress of the Sustainable Urban Mobility Plan
(SUMP) development process and the impact of policy
measures. They are carried out before, during and
after implementation of transport measures. Providing
regular information to decision makers, potential
funding bodies and local stakeholders can help to
demonstrate that a SUMP has delivered, or will deliver,
benefits to the community, provides value for money,
is worth continuing or requires modifications to be
successful.
Systematic monitoring and evaluation increases the
efficiency of the planning process and implementation
of measures, helps to optimise the use of resources
and provides empirical evidence for future planning and
appraisal of transport measures.
Typical challenges for the effective use of monitoring
and evaluation are
•	lack of experience;
•	limited financial and staff resources;
•	gaps in technical knowledge with regard to defining
performance indicators, the retrieval, collection,
preparation and interpretation of data; and
•	inefficient monitoring and evaluation practices.
To tackle these issues, key recommendations regarding
procedures, context, indicator selection, communication
and process evaluation can be derived from existing
experiences and are provided on the following page. The
figure below illustrates how monitoring and evaluation
activities are embedded in SUMP development.
Key tasks in the SUMP development process
Source: Rupprecht Consult, 2016
Monitoring and evaluation – Assessing the impact of measures and evaluating mobility planning processes
Quick facts on monitoring and evaluation
3
Establish clear monitoring and evaluation
procedures
A Monitoring and Evaluation Plan should be developed
preferably during the early stages of the SUMP process.
It outlines the key evaluation and monitoring questions
and describes how, which and when monitoring
and evaluation activities will be carried out, who is
responsible for them, what resources are necessary
and who will participate. This helps to ensure sufficient
allocation of resources, avoids unnecessary effort for
data collection, improves acceptance and contributes
to good project management during the SUMP
process. Good quality data management processes
are fundamental to robust SUMP development and
implementation. A Monitoring and Evaluation Plan
template for use by transport planners was developed
in the CH4LLENGE project.
Determine the context for monitoring and
evaluation
Before designing monitoring and evaluation activities, it
is necessary to get clarity about the intended outcomes
in the form of well-defined planning objectives, a
clearly defined list of problems and main strategies and
interventions to achieve these objectives. This includes
the definition of a baseline scenario that describes how
conditions in the urban region would develop without
the SUMP.
Select clear indicators and targets
A systematic approach to indicator selection helps to
identify core indicators reflecting the SUMP’s objectives
as well as supporting indicators for an in-depth analysis
of its developments. Potential lists of indicators and
guidance on their selection are available in the Manual
on Monitoring and Evaluation. Setting targets provides
a way of measuring the extent to which objectives are
achieved. If indicators and targets are well defined,
decision-makers and the public can easily understand
them and they can be an incentive to achieve better
results.
Communicate results effectively
Clear and effective communication of data and results is
important to increase the understanding of the potential
benefits of SUMP interventions. To this end, effort needs
to be put into the visualisation and presentation of data
in a succinct but comprehensive form.
Evaluate the SUMP process and plan
A SUMP Self-Assessment Tool has been designed in
CH4LLENGE to enable planning authorities to check
and demonstrate the compliance of their mobility plan
with the European Commission’s SUMP concept.
SUMP monitoring and evaluation
Source: City of Dresden
monitoring
SMART
targets
scenarios
= ex-ante
evaluation
measuresmonitoring
evaluation
= ex-post
evaluation
Are you curious to know more?
Further information and various local case examples can
be found in the Manual on Monitoring and Evaluation!
For more information you may also join us on
www.eltis.org and www.sump-challenges.eu
Monitoring and evaluation – Assessing the impact of measures and evaluating mobility planning processes40
Monitoring and evaluation
The Vienna City Administration is dedicated to strategic urban and transport planning for several decades.
Monitoring of the performance and development of patterns in travel behaviour have been a part of Vienna’s
“Transport Master Plan 2003”. The method of choice was recurring in-depth evaluations with 5 years
between the publications. The full reports were published and are available for free on the city’s website.
Vienna considers this an important component of a transparent planning process.
The latest evaluation was finalised in 2013. Findings and conclusions provided the basis for the new “Urban
Mobility Plan Vienna” which was adopted in December 2014 and sets the vision and tasks until 2025.
This way Vienna addressed the SUMP cycle’s essential steps “learn the lessons” and “prepare well/self-
assessment”.
LOCAL SPOTLIGHT:
Data presentation in Vienna
Pedestrianised zone in Vienna.
Photo: Magistrat der Stadt Wien
3.3.2 How to analyse indicators
Descriptive statistics, usually reported together with
the summary tables, provide a summary of the main
features for indicator data and are a way to identify
changes over time. Trend estimations can be achieved
using regression analysis. However, in order to be able
to derive reliable conclusions from the analysis of the
data, inferential statistical methods, e.g. hypothesis
testing, need to be carried out. This is recommended
only for the evaluation, not the monitoring of indicator
data.
It is important to include comments on the statistical
robustness of data and report any data issues that
might have occurred during collection, e.g. changes or
failures of monitoring equipment or skewed samples
for surveys.
Monitoring and evaluation – Assessing the impact of measures and evaluating mobility planning processes 41
Monitoring and evaluation
The production of ‘Impact Reports’ has been a theme of practice improvement in SUMP delivery for the
West Yorkshire Combined Authority, WYCA. Impact Reports consist of a quantitative assessment of a
project’s’ outcomes against SUMP objectives and targets, complemented by a qualitative evaluation or
“lessons learnt”. Impacts Reports are targeted at smaller scale interventions e.g. below £5 million in value,
and are an attempt to gather intelligence in a proportionate, cost effective manner. They are produced for
specific schemes for limited knowledge of impacts exists. Dedicated funding for the Impact Reports is
included in the annual capital plan. The process is aimed at creating an evidence base of the impacts of a
range of interventions, and using this knowledge to input to the identification and development of future
delivery programmes.
LOCAL SPOTLIGHT:
WYCA’s SUMP Impact Reports
3.3.3 Assessing impacts against quantified
targets
The SUMP Guidelines (Rupprecht Consult, 2014)
recommend setting measurable targets for the
evaluation of impacts. According to these “Targets
should be „SMART“ (Specific, Measurable, Achievable,
Realistic, Time-bound) and refer to the agreed
objectives.” Providing clear targets for each objective
sets clear guidance for the direction of change and a
way of measuring the extent to which objectives are
achieved. If they are well defined, decision-makers and
the public can easily understand them and they can be
an incentive to aspire better results.
However, there is a risk that funding allocations from
central governments or funders could be linked to target
achievement which might incentivise local authorities
to concentrate on a narrow set of indicators, neglecting
wider impacts (Marsden et al., 2009, Marsden and Snell,
2009). A more flexible approach that leaves greater
room for decision on targets at the level of the local
authorities rather than applying a universal set targets
is, therefore, preferable, as e.g. adopted for the latest
rounds of local transport plans in the UK.
The following principles should be followed when
setting targets:
•	Targets should ideally be set for all objectives;
otherwise there is a risk that those with a target
implicitly receive larger attention than those without.
•	Targets need to be (reasonably) equally cost-effective to
achieve, otherwise the strategy will implicitly focus on
those targets that cost least to achieve.
•	Performance targets should be defined for core
outcome indicators in the first step. Concentrating
on those avoids inconsistencies that could occur
between targets on output achievement and underlying
objectives and reduces the burden of defining
quantifiable targets for all indicators.
The development of SUMP indicators can then be
monitored by comparing their development against the
specified targets or directions of change in a checklist
format. This can e.g. be illustrated by a traffic light
system as in the SUMP for Lund (City of Lund, 2009),
see Figure 13. This approach is useful in particular
during monitoring if a limited number of indicators
are observed or in the evaluation of SUMPS to assess
whether the development of transport activity indicators
follows the desired path.
www.eltis.org/mobility-plans
Funded by the Intelligent Energy Europe
Programme of the European Union
For more information
European Platform on Sustainable Urban Mobility Plans
www.eltis.org/mobility-plans
E-mail: enquiries@mobilityplans.eu
European Commission
Directorate-General for Mobility and Transport
Unit C.1 - Clean transport & sustainable urban mobility
Rue Jean-André de Mot 28
B-1049 Brussels
The sole responsibility for the content of this publication lies with the authors. It does not necessarily reflect the opinion of
the European Union. Neither the EASME nor the European Commission is responsible for any use that may be made of the
information contained therein.
Contract: 	 CH4LLENGE – Addressing Key Challenges of Sustainable Urban Mobility Planning, Grant Agreement
	 No IEE/12/696/SI2.644740
Title: 	 Quick facts on monitoring and evaluation: assessing the impact of measures and evaluating mobility
	 planning processes
Version:	 March 2016
Author:	 Astrid Gühnemann, Institute for Transport Studies, University of Leeds
Contributors: 	 Kerstin Burggraf, City of Dresden; Susanne Böhler-Baedeker and Miriam Lindenau, Rupprecht Consult;
	 Mojca Balant, Urban Planning Institute of the Republic of Slovenia, UIRS; Thomas Mourey, Polis
Layout:	 Laura Sarlin, Union of the Baltic Cities Sustainable Cities Commission
Cover picture:	 Harry Schiffer / www.eltis.org
This brochure is subject to the copyright of the CH4LLENGE Consortium and its authors and contributors Institute for
Transport Studies, University of Leeds, City of Dresden, Rupprecht Consult Forschung & Beratung GmbH, Urban Planning
Institute of the Republic of Slovenia, UIRS and Promotion of Operational Links with Integrated Services, Polis.
This brochure has been developed within the European project CH4LLENGE “Addressing Key Challenges of Sustainable
Urban Mobility Planning”, co-funded by the European Commission and coordinated by Rupprecht Consult.
The CH4LLENGE Consortium consisted of the following partners: Rupprecht Consult (DE), Institute for Transport Studies,
University of Leeds (UK), Politehnica University of Timisoara (RO), Urban Planning Institute of the Republic of Slovenia (SI),
The Association for Urban Transition (RO), Promotion of Operational Links with Integrated Services, Polis (BE), Union of the
Baltic Cities, Sustainable Cities Commission (FI), FGM-AMOR (AT), City of Amiens (FR), City of Dresden (DE), City of Ghent (BE),
West Yorkshire Combined Authority (UK), City of Brno (CZ), BKK Centre for Budapest Transport (HU), City of Krakow (PL),
City of Timisoara (RO), City of Zagreb (HR).

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Quick facts on monitoring and evaluation

  • 1. Quick facts on monitoring and evaluation Assessing the impact of measures and evaluating mobility planning processes Funded by the Intelligent Energy Europe Programme of the European Union
  • 2. Monitoring and evaluation – Assessing the impact of measures and evaluating mobility planning processes Quick facts on monitoring and evaluation 2 Measure selection Analysing existing measures, goals, problems and trends Conducting an appraisal of the proposed measures and packages Developing detailed specification of policy measures and packages Identifying and analysing suitable types of policy measures Agreeing on responsibilities and implementing measure packages Monitoring & evaluation Collecting data and seeking out new data sources Elaborating a monitoring and evaluation plan Selecting indicators for monitoring and evaluation Analysing data and indicators and presenting results Evaluating the SUMP development process Institutional cooperation Investigating legal cooperation frameworks Identifying institutional actors and understanding their agendas Assessing institutional skills, knowledge, capacities and resources Building cooperation structures and defining responsibilities Managing institutional partnerships Evaluating institutional partnerships Participation Identifying local and regional stakeholders and their interests Developing a strategy for citizen and stakeholder engagement Determining levels and methods of involvement Managing participation and resolving conflicts Evaluating the participation process Essential activity Recommended activity Potential activity A SUMP process is a sequence of phases from process definition to plan and measure evaluation. The chart presents key SUMP tasks for planning authorities related to the four challenges. Institutional cooperation and participation are continuous, horizontal activities that should commence early, during the SUMP process definition phase. Measure selection as well as monitoring and evaluation activities are particularly relevant in the subsequent analytical and technical planning phases. The chart reflects first-time SUMP development; revision and updating of a SUMP should build on the already established structures. Definition of SUMP process Plan elaboration Plan implementation Plan and measure evaluation Key tasks in SUMP development ©Rupprecht Consult, 2016 Visions, objectives and targets Base conditions and scenarios Monitoring and evaluation – the challenge in a nutshell Monitoring and evaluation activities deliver data about the progress of the Sustainable Urban Mobility Plan (SUMP) development process and the impact of policy measures. They are carried out before, during and after implementation of transport measures. Providing regular information to decision makers, potential funding bodies and local stakeholders can help to demonstrate that a SUMP has delivered, or will deliver, benefits to the community, provides value for money, is worth continuing or requires modifications to be successful. Systematic monitoring and evaluation increases the efficiency of the planning process and implementation of measures, helps to optimise the use of resources and provides empirical evidence for future planning and appraisal of transport measures. Typical challenges for the effective use of monitoring and evaluation are • lack of experience; • limited financial and staff resources; • gaps in technical knowledge with regard to defining performance indicators, the retrieval, collection, preparation and interpretation of data; and • inefficient monitoring and evaluation practices. To tackle these issues, key recommendations regarding procedures, context, indicator selection, communication and process evaluation can be derived from existing experiences and are provided on the following page. The figure below illustrates how monitoring and evaluation activities are embedded in SUMP development. Key tasks in the SUMP development process Source: Rupprecht Consult, 2016
  • 3. Monitoring and evaluation – Assessing the impact of measures and evaluating mobility planning processes Quick facts on monitoring and evaluation 3 Establish clear monitoring and evaluation procedures A Monitoring and Evaluation Plan should be developed preferably during the early stages of the SUMP process. It outlines the key evaluation and monitoring questions and describes how, which and when monitoring and evaluation activities will be carried out, who is responsible for them, what resources are necessary and who will participate. This helps to ensure sufficient allocation of resources, avoids unnecessary effort for data collection, improves acceptance and contributes to good project management during the SUMP process. Good quality data management processes are fundamental to robust SUMP development and implementation. A Monitoring and Evaluation Plan template for use by transport planners was developed in the CH4LLENGE project. Determine the context for monitoring and evaluation Before designing monitoring and evaluation activities, it is necessary to get clarity about the intended outcomes in the form of well-defined planning objectives, a clearly defined list of problems and main strategies and interventions to achieve these objectives. This includes the definition of a baseline scenario that describes how conditions in the urban region would develop without the SUMP. Select clear indicators and targets A systematic approach to indicator selection helps to identify core indicators reflecting the SUMP’s objectives as well as supporting indicators for an in-depth analysis of its developments. Potential lists of indicators and guidance on their selection are available in the Manual on Monitoring and Evaluation. Setting targets provides a way of measuring the extent to which objectives are achieved. If indicators and targets are well defined, decision-makers and the public can easily understand them and they can be an incentive to achieve better results. Communicate results effectively Clear and effective communication of data and results is important to increase the understanding of the potential benefits of SUMP interventions. To this end, effort needs to be put into the visualisation and presentation of data in a succinct but comprehensive form. Evaluate the SUMP process and plan A SUMP Self-Assessment Tool has been designed in CH4LLENGE to enable planning authorities to check and demonstrate the compliance of their mobility plan with the European Commission’s SUMP concept. SUMP monitoring and evaluation Source: City of Dresden monitoring SMART targets scenarios = ex-ante evaluation measuresmonitoring evaluation = ex-post evaluation Are you curious to know more? Further information and various local case examples can be found in the Manual on Monitoring and Evaluation! For more information you may also join us on www.eltis.org and www.sump-challenges.eu Monitoring and evaluation – Assessing the impact of measures and evaluating mobility planning processes40 Monitoring and evaluation The Vienna City Administration is dedicated to strategic urban and transport planning for several decades. Monitoring of the performance and development of patterns in travel behaviour have been a part of Vienna’s “Transport Master Plan 2003”. The method of choice was recurring in-depth evaluations with 5 years between the publications. The full reports were published and are available for free on the city’s website. Vienna considers this an important component of a transparent planning process. The latest evaluation was finalised in 2013. Findings and conclusions provided the basis for the new “Urban Mobility Plan Vienna” which was adopted in December 2014 and sets the vision and tasks until 2025. This way Vienna addressed the SUMP cycle’s essential steps “learn the lessons” and “prepare well/self- assessment”. LOCAL SPOTLIGHT: Data presentation in Vienna Pedestrianised zone in Vienna. Photo: Magistrat der Stadt Wien 3.3.2 How to analyse indicators Descriptive statistics, usually reported together with the summary tables, provide a summary of the main features for indicator data and are a way to identify changes over time. Trend estimations can be achieved using regression analysis. However, in order to be able to derive reliable conclusions from the analysis of the data, inferential statistical methods, e.g. hypothesis testing, need to be carried out. This is recommended only for the evaluation, not the monitoring of indicator data. It is important to include comments on the statistical robustness of data and report any data issues that might have occurred during collection, e.g. changes or failures of monitoring equipment or skewed samples for surveys. Monitoring and evaluation – Assessing the impact of measures and evaluating mobility planning processes 41 Monitoring and evaluation The production of ‘Impact Reports’ has been a theme of practice improvement in SUMP delivery for the West Yorkshire Combined Authority, WYCA. Impact Reports consist of a quantitative assessment of a project’s’ outcomes against SUMP objectives and targets, complemented by a qualitative evaluation or “lessons learnt”. Impacts Reports are targeted at smaller scale interventions e.g. below £5 million in value, and are an attempt to gather intelligence in a proportionate, cost effective manner. They are produced for specific schemes for limited knowledge of impacts exists. Dedicated funding for the Impact Reports is included in the annual capital plan. The process is aimed at creating an evidence base of the impacts of a range of interventions, and using this knowledge to input to the identification and development of future delivery programmes. LOCAL SPOTLIGHT: WYCA’s SUMP Impact Reports 3.3.3 Assessing impacts against quantified targets The SUMP Guidelines (Rupprecht Consult, 2014) recommend setting measurable targets for the evaluation of impacts. According to these “Targets should be „SMART“ (Specific, Measurable, Achievable, Realistic, Time-bound) and refer to the agreed objectives.” Providing clear targets for each objective sets clear guidance for the direction of change and a way of measuring the extent to which objectives are achieved. If they are well defined, decision-makers and the public can easily understand them and they can be an incentive to aspire better results. However, there is a risk that funding allocations from central governments or funders could be linked to target achievement which might incentivise local authorities to concentrate on a narrow set of indicators, neglecting wider impacts (Marsden et al., 2009, Marsden and Snell, 2009). A more flexible approach that leaves greater room for decision on targets at the level of the local authorities rather than applying a universal set targets is, therefore, preferable, as e.g. adopted for the latest rounds of local transport plans in the UK. The following principles should be followed when setting targets: • Targets should ideally be set for all objectives; otherwise there is a risk that those with a target implicitly receive larger attention than those without. • Targets need to be (reasonably) equally cost-effective to achieve, otherwise the strategy will implicitly focus on those targets that cost least to achieve. • Performance targets should be defined for core outcome indicators in the first step. Concentrating on those avoids inconsistencies that could occur between targets on output achievement and underlying objectives and reduces the burden of defining quantifiable targets for all indicators. The development of SUMP indicators can then be monitored by comparing their development against the specified targets or directions of change in a checklist format. This can e.g. be illustrated by a traffic light system as in the SUMP for Lund (City of Lund, 2009), see Figure 13. This approach is useful in particular during monitoring if a limited number of indicators are observed or in the evaluation of SUMPS to assess whether the development of transport activity indicators follows the desired path.
  • 4. www.eltis.org/mobility-plans Funded by the Intelligent Energy Europe Programme of the European Union For more information European Platform on Sustainable Urban Mobility Plans www.eltis.org/mobility-plans E-mail: enquiries@mobilityplans.eu European Commission Directorate-General for Mobility and Transport Unit C.1 - Clean transport & sustainable urban mobility Rue Jean-André de Mot 28 B-1049 Brussels The sole responsibility for the content of this publication lies with the authors. It does not necessarily reflect the opinion of the European Union. Neither the EASME nor the European Commission is responsible for any use that may be made of the information contained therein. Contract: CH4LLENGE – Addressing Key Challenges of Sustainable Urban Mobility Planning, Grant Agreement No IEE/12/696/SI2.644740 Title: Quick facts on monitoring and evaluation: assessing the impact of measures and evaluating mobility planning processes Version: March 2016 Author: Astrid Gühnemann, Institute for Transport Studies, University of Leeds Contributors: Kerstin Burggraf, City of Dresden; Susanne Böhler-Baedeker and Miriam Lindenau, Rupprecht Consult; Mojca Balant, Urban Planning Institute of the Republic of Slovenia, UIRS; Thomas Mourey, Polis Layout: Laura Sarlin, Union of the Baltic Cities Sustainable Cities Commission Cover picture: Harry Schiffer / www.eltis.org This brochure is subject to the copyright of the CH4LLENGE Consortium and its authors and contributors Institute for Transport Studies, University of Leeds, City of Dresden, Rupprecht Consult Forschung & Beratung GmbH, Urban Planning Institute of the Republic of Slovenia, UIRS and Promotion of Operational Links with Integrated Services, Polis. This brochure has been developed within the European project CH4LLENGE “Addressing Key Challenges of Sustainable Urban Mobility Planning”, co-funded by the European Commission and coordinated by Rupprecht Consult. The CH4LLENGE Consortium consisted of the following partners: Rupprecht Consult (DE), Institute for Transport Studies, University of Leeds (UK), Politehnica University of Timisoara (RO), Urban Planning Institute of the Republic of Slovenia (SI), The Association for Urban Transition (RO), Promotion of Operational Links with Integrated Services, Polis (BE), Union of the Baltic Cities, Sustainable Cities Commission (FI), FGM-AMOR (AT), City of Amiens (FR), City of Dresden (DE), City of Ghent (BE), West Yorkshire Combined Authority (UK), City of Brno (CZ), BKK Centre for Budapest Transport (HU), City of Krakow (PL), City of Timisoara (RO), City of Zagreb (HR).