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Stop planning and start seeking
                         or
  “How to throw away your business plan and go faster”

          prepared for New Ventures BC

                          by

Troy Angrignon,VP Sales & Marketing, Cloudscaling
Your Plan A is wrong.Yes, yours.
  How will you get to Plan B?




   Image courtesy John Mullins & Randy Komisar
Most startups fail.
57 of 58 products launched fail.
    I think this can change.
Who are you?
Whom am I?
SOME NEW PERSPECTIVES
ON BUILDING BUSINESSES
Entrepreneurship is not the path to
sure riches but is a sure path to a life
            of rich living.



✓Change the world
✓ Build an organization of lasting value
✓Make customers lives better
This is about testing to find
answers rather than trying to be
 the mythical visionary founding
           entrepreneur
You're an adventurer in search of
  answers. Be like Shackleton!

                "MEN WANTED FOR
                HAZARDOUS JOURNEY.
                LOW WAGES, BITTER
                COLD, LONG HOURS OF
                COMPLETE DARKNESS.
                SAFE RETURN DOUBTFUL.
                HONOUR AND
                RECOGNITION IN EVENT
                OF SUCCESS."
Be a seeker, not a planner
The second you leave shore, you're a
      pirate on a sinking ship.
Stay firm on the mission (passion)
and flexible on the plan (how you
 make money from your passion)
You are Billy Durant, not Alfred Sloan




          Image courtesy Steve Blank
Startups Search.
Companies Execute.




 Image courtesy Steve Blank
If you still want a business plan
 make it one page long. Really.
Using traditional financial
statements as your weekly guide
  to the business is wrong. Use
startup metrics that suit what it
     is you are trying to do.

(This will make more sense later.)
Startup metrics are appropriate
  to the business and tied to
   proving or disproving your
          hypotheses.
FOCUS ON BUSINESS MODELS
  NOT ON BUSINESS PLANS
What is a business model?
The illustration approach
Business Model Generation Approach




   Image courtesy “Business Model Generation” book
Business      Relevant       Relevant                   Hypotheses
   Model                                   Leaps of Faith used to test
                Analogs        antilogs
  Element                                                    LOF
  Revenue
   Model

Gross Margin
   Model

 Operating
  Model

  Working
Capital model

 Investment
    model

                Model courtesy “Getting to Plan B”
Business      Relevant       Relevant                   Hypotheses
   Model                                   Leaps of Faith used to test
                Analogs        antilogs
  Element                                                    LOF
  Revenue
   Model

Gross Margin
   Model

 Operating
  Model

  Working
Capital model

 Investment
    model

                Model courtesy “Getting to Plan B”
Business      Relevant   Relevant                  Hypotheses
   Model                              Leaps of Faith used to test
                Analogs    antilogs
  Element                                               LOF
  Revenue
   Model

Gross Margin
   Model

 Operating
  Model

  Working
Capital model

 Investment
    model
Business      Relevant   Relevant                  Hypotheses
   Model                              Leaps of Faith used to test
                Analogs    antilogs
  Element                                               LOF
  Revenue
   Model

Gross Margin
   Model

 Operating
  Model

  Working
Capital model

 Investment
    model
Business      Relevant   Relevant                  Hypotheses
   Model                              Leaps of Faith used to test
                Analogs    antilogs
  Element                                               LOF
  Revenue
   Model

Gross Margin
   Model

 Operating
  Model

  Working
Capital model

 Investment
    model
Business      Relevant   Relevant                  Hypotheses
   Model                              Leaps of Faith used to test
                Analogs    antilogs
  Element                                               LOF
  Revenue
   Model

Gross Margin
   Model

 Operating
  Model

  Working
Capital model

 Investment
    model
Business      Relevant   Relevant                  Hypotheses
   Model                              Leaps of Faith used to test
                Analogs    antilogs
  Element                                               LOF
  Revenue
   Model        For a margin return model, what is our
                        gross margin model?
Gross Margin
   Model         How do we maximize gross margin?
 Operating                 0-30% don’t do it
  Model
                             30-50% okay
  Working
Capital model              >50% interesting
 Investment                >90% Awesome
    model
Business      Relevant   Relevant                  Hypotheses
   Model                              Leaps of Faith used to test
                Analogs    antilogs
  Element                                               LOF
  Revenue
   Model

Gross Margin
   Model

 Operating
  Model

  Working
Capital model

 Investment
    model
Business      Relevant   Relevant                  Hypotheses
   Model                              Leaps of Faith used to test
                Analogs    antilogs
  Element                                               LOF
  Revenue
   Model

Gross Margin
   Model

 Operating
  Model

  Working
Capital model

 Investment
    model
Business      Relevant   Relevant                  Hypotheses
   Model                              Leaps of Faith used to test
                Analogs    antilogs
  Element                                               LOF
  Revenue
   Model

Gross Margin
   Model

 Operating
  Model

  Working
Capital model

 Investment
    model
Business                                                    Hypotheses
             Relevant       Relevant      Leaps of
  Model                                                      used to test
             Analogs        antilogs       Faith
 Element                                                        LOF
               Sally’s        Sally’s    His pricing
 Revenue                                                       10 cust / day
             Lemonade       Lemonade     model will
  Model                                                         x $1 / cust
               Stand          Stand     make more $
 Gross                                     He can talk         Ask for the
             Co-branding                 LemonCo into
 Margin                         ?        giving him free          order
              companies
 Model                                   lemon crystals        (get it? Y/N)
                                        I can get Mom         Ask Mom to
Operating    Any family
                                ?         to work for         work for free
 Model       business!
                                              free               (Y/N)
 Working                                I can get the sign      Ask stationery
                                        making stuff now     store if I can pay for
 Capital       Costco           ?          but pay LESS       pens Monday AND
  model                                      LATER.             get a discount!
                                        I can launch biz
Investment   Uncle Tony’s                                      Confirm the
                                ?            without
   model      Pedi-cab                                         above? (y/n)
                                           investment!
Business   Hypotheses
  Model     used to test           Setup        Cust 1        2             3          4
 Element       LOF


 Revenue    10 cust / day                                               25 cents
  Model      x $1 / cust                        50 cents     $2!!!                     $1
                                                                           (!)

  Gross     Ask for the Got half of Lemonade too                       lemon flavour
                                        weak; need         lemon mix    not good for
  Margin       order      what I asked more crystals                     some; need
  Model     (get it? Y/N)  for - rats than I thought.       good now
                                                                       TWO KINDS?

          Ask Mom to              Mom’s
Operating
 Model
          work for free            busy            -           -             -         -
             (Y/N)                Sunday
             Ask stationery          Got a
 Working    store if I can pay   discount but
 Capital    for pens Monday                        -           -             -         -
  model        AND get a         have to pay
                discount!          up front.
                                    Dang.
Investment Confirm the
   model   above? (y/n)
                                 Needed $2         -           -             -         -
                                 for big pens
Take-aways


•Have a different business model
 than competitors
•Use the Five elements to create
 cash for growth
•Dashboard it so you can track
 your progress
CONSIDER USING LEAN
STARTUP APPROACHES
Know your problem/solution space
               Problem                Solution


                                Waterfall processes
            Field of Dreams
Known
                                   Nuclear Reactor
              1% of the time
                                    Construction



               Customer
                                  Agile Processes
          Development Process
Unknown
                                  coding as you learn
             99% of the time
The lean startup approach
(thanks to Eric Ries at www.startuplessonslearned.com)

• Search for the business model with the
  “Customer Development Process.”
• Implement the business model with agile
  processes such as agile/extreme programming.
• Leverage free and open source and open
  platform solutions to accelerate time to
  market.
• Do so by using a minimum viable product
  approach
Myths about Lean Startups


• Myth 1: Lean means cheap. Lean startups try to spend
  as little money as possible.
• Myth 2: The Lean Startup methodology is only for
  Web 2.0, Internet and consumer software companies
• Myth 3: Lean Startups are bootstrapped startups
• Myth 4: Lean Startups are very small companies
• Myth 5: Lean Startups replace vision with data or
  customer feedback
Use customer development to
understand what to build for whom
Implement with agile development
       approaches including



• agile programming
• features should be pulled, not pushed
• continuous deployment is key
• small frequent releases
• doing good startup engineering vs. good engineering
These are parallel processes
   that feed each other!
Use commoditized and open source
and open platform technologies to
 decrease costs and increase speed


•commodity technology
•open source tools
•no capex cloud computing resources
•what else?
Minimum viable product
• allows you to collect the maximum information with the
  minimum of effort

• probably 1/10 of what you consider to be “the minimum”
• could be a button (and no code) or a brochure (but no
  product).

• It is not about MINIMAL product, it is about MINIMUM
  VIABLE product.

• Use your judgement. Can you learn this lesson with less? If
  not, use more.

• Tools of the trade: smoke tests, landing pages, A/B tests, SEM,
  prototypes, index cards, mockups.
CASE STUDIES
Resources

• Steve Blank: www.steveblank.com
• Eric Ries: www.startuplessonslearned.com
• Randy Komisar: Getting to Plan B
• Kent Beck: Agile Manifesto
• Brant Cooper & Patrick Vlaskovitz:
  The Entrepreneur’s Guide to Customer Development
• Alexander Osterwalder & Yves Pigneur:
  Business Model Generation
• Lean Startup Wiki leanstartup.pbworks.com
THANK YOU!



      Troy Angrignon
  troy@troyangrignon.com
      @troyangrignon
http://www.troyangrignon.com

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OCT 5, 2010: BCIC New Ventures Regional Series "The Lean startup" r8

  • 1. Stop planning and start seeking or “How to throw away your business plan and go faster” prepared for New Ventures BC by Troy Angrignon,VP Sales & Marketing, Cloudscaling
  • 2. Your Plan A is wrong.Yes, yours. How will you get to Plan B? Image courtesy John Mullins & Randy Komisar
  • 3. Most startups fail. 57 of 58 products launched fail. I think this can change.
  • 5. SOME NEW PERSPECTIVES ON BUILDING BUSINESSES
  • 6. Entrepreneurship is not the path to sure riches but is a sure path to a life of rich living. ✓Change the world ✓ Build an organization of lasting value ✓Make customers lives better
  • 7. This is about testing to find answers rather than trying to be the mythical visionary founding entrepreneur
  • 8. You're an adventurer in search of answers. Be like Shackleton! "MEN WANTED FOR HAZARDOUS JOURNEY. LOW WAGES, BITTER COLD, LONG HOURS OF COMPLETE DARKNESS. SAFE RETURN DOUBTFUL. HONOUR AND RECOGNITION IN EVENT OF SUCCESS."
  • 9. Be a seeker, not a planner
  • 10. The second you leave shore, you're a pirate on a sinking ship.
  • 11. Stay firm on the mission (passion) and flexible on the plan (how you make money from your passion)
  • 12. You are Billy Durant, not Alfred Sloan Image courtesy Steve Blank
  • 13. Startups Search. Companies Execute. Image courtesy Steve Blank
  • 14. If you still want a business plan make it one page long. Really.
  • 15. Using traditional financial statements as your weekly guide to the business is wrong. Use startup metrics that suit what it is you are trying to do. (This will make more sense later.)
  • 16. Startup metrics are appropriate to the business and tied to proving or disproving your hypotheses.
  • 17. FOCUS ON BUSINESS MODELS NOT ON BUSINESS PLANS
  • 18. What is a business model?
  • 20. Business Model Generation Approach Image courtesy “Business Model Generation” book
  • 21. Business Relevant Relevant Hypotheses Model Leaps of Faith used to test Analogs antilogs Element LOF Revenue Model Gross Margin Model Operating Model Working Capital model Investment model Model courtesy “Getting to Plan B”
  • 22. Business Relevant Relevant Hypotheses Model Leaps of Faith used to test Analogs antilogs Element LOF Revenue Model Gross Margin Model Operating Model Working Capital model Investment model Model courtesy “Getting to Plan B”
  • 23. Business Relevant Relevant Hypotheses Model Leaps of Faith used to test Analogs antilogs Element LOF Revenue Model Gross Margin Model Operating Model Working Capital model Investment model
  • 24. Business Relevant Relevant Hypotheses Model Leaps of Faith used to test Analogs antilogs Element LOF Revenue Model Gross Margin Model Operating Model Working Capital model Investment model
  • 25. Business Relevant Relevant Hypotheses Model Leaps of Faith used to test Analogs antilogs Element LOF Revenue Model Gross Margin Model Operating Model Working Capital model Investment model
  • 26. Business Relevant Relevant Hypotheses Model Leaps of Faith used to test Analogs antilogs Element LOF Revenue Model Gross Margin Model Operating Model Working Capital model Investment model
  • 27. Business Relevant Relevant Hypotheses Model Leaps of Faith used to test Analogs antilogs Element LOF Revenue Model For a margin return model, what is our gross margin model? Gross Margin Model How do we maximize gross margin? Operating 0-30% don’t do it Model 30-50% okay Working Capital model >50% interesting Investment >90% Awesome model
  • 28. Business Relevant Relevant Hypotheses Model Leaps of Faith used to test Analogs antilogs Element LOF Revenue Model Gross Margin Model Operating Model Working Capital model Investment model
  • 29. Business Relevant Relevant Hypotheses Model Leaps of Faith used to test Analogs antilogs Element LOF Revenue Model Gross Margin Model Operating Model Working Capital model Investment model
  • 30. Business Relevant Relevant Hypotheses Model Leaps of Faith used to test Analogs antilogs Element LOF Revenue Model Gross Margin Model Operating Model Working Capital model Investment model
  • 31. Business Hypotheses Relevant Relevant Leaps of Model used to test Analogs antilogs Faith Element LOF Sally’s Sally’s His pricing Revenue 10 cust / day Lemonade Lemonade model will Model x $1 / cust Stand Stand make more $ Gross He can talk Ask for the Co-branding LemonCo into Margin ? giving him free order companies Model lemon crystals (get it? Y/N) I can get Mom Ask Mom to Operating Any family ? to work for work for free Model business! free (Y/N) Working I can get the sign Ask stationery making stuff now store if I can pay for Capital Costco ? but pay LESS pens Monday AND model LATER. get a discount! I can launch biz Investment Uncle Tony’s Confirm the ? without model Pedi-cab above? (y/n) investment!
  • 32. Business Hypotheses Model used to test Setup Cust 1 2 3 4 Element LOF Revenue 10 cust / day 25 cents Model x $1 / cust 50 cents $2!!! $1 (!) Gross Ask for the Got half of Lemonade too lemon flavour weak; need lemon mix not good for Margin order what I asked more crystals some; need Model (get it? Y/N) for - rats than I thought. good now TWO KINDS? Ask Mom to Mom’s Operating Model work for free busy - - - - (Y/N) Sunday Ask stationery Got a Working store if I can pay discount but Capital for pens Monday - - - - model AND get a have to pay discount! up front. Dang. Investment Confirm the model above? (y/n) Needed $2 - - - - for big pens
  • 33. Take-aways •Have a different business model than competitors •Use the Five elements to create cash for growth •Dashboard it so you can track your progress
  • 35. Know your problem/solution space Problem Solution Waterfall processes Field of Dreams Known Nuclear Reactor 1% of the time Construction Customer Agile Processes Development Process Unknown coding as you learn 99% of the time
  • 36. The lean startup approach (thanks to Eric Ries at www.startuplessonslearned.com) • Search for the business model with the “Customer Development Process.” • Implement the business model with agile processes such as agile/extreme programming. • Leverage free and open source and open platform solutions to accelerate time to market. • Do so by using a minimum viable product approach
  • 37. Myths about Lean Startups • Myth 1: Lean means cheap. Lean startups try to spend as little money as possible. • Myth 2: The Lean Startup methodology is only for Web 2.0, Internet and consumer software companies • Myth 3: Lean Startups are bootstrapped startups • Myth 4: Lean Startups are very small companies • Myth 5: Lean Startups replace vision with data or customer feedback
  • 38. Use customer development to understand what to build for whom
  • 39. Implement with agile development approaches including • agile programming • features should be pulled, not pushed • continuous deployment is key • small frequent releases • doing good startup engineering vs. good engineering
  • 40. These are parallel processes that feed each other!
  • 41. Use commoditized and open source and open platform technologies to decrease costs and increase speed •commodity technology •open source tools •no capex cloud computing resources •what else?
  • 42. Minimum viable product • allows you to collect the maximum information with the minimum of effort • probably 1/10 of what you consider to be “the minimum” • could be a button (and no code) or a brochure (but no product). • It is not about MINIMAL product, it is about MINIMUM VIABLE product. • Use your judgement. Can you learn this lesson with less? If not, use more. • Tools of the trade: smoke tests, landing pages, A/B tests, SEM, prototypes, index cards, mockups.
  • 44.
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  • 53. Resources • Steve Blank: www.steveblank.com • Eric Ries: www.startuplessonslearned.com • Randy Komisar: Getting to Plan B • Kent Beck: Agile Manifesto • Brant Cooper & Patrick Vlaskovitz: The Entrepreneur’s Guide to Customer Development • Alexander Osterwalder & Yves Pigneur: Business Model Generation • Lean Startup Wiki leanstartup.pbworks.com
  • 54. THANK YOU! Troy Angrignon troy@troyangrignon.com @troyangrignon http://www.troyangrignon.com