13. 3. Wat is het? De definitie volgens Gartner SURFdiensten - Projectlicentiemodellen Next Generation "All that matters is results. I don't care how it's done." "I don't want to own assets; I want to pay for elastic use, like a utility." " It's about economies of scale with effective and dynamic sharing ." " I want accessibility from anywhere, from any device. " EC2 & S3 Gartner definition of Cloud Computing: "A style of computing where massively scalable (and elastic) IT-related capabilities are provided 'as a service' to external customers using Internet technologies." Acquisition Model Service Business Model Pay for use Technical Model Scalable, elastic, sharable Access Model Internet
15. 3. Ontwikkelingen SaaS Hype cycle (Gartner) Technology Trigger Peak of Inflated Expectations Trough of Disillusionment Slope of Enlightenment Plateau of Productivity time visibility SaaS Procurement Applications Years to mainstream adoption: less than 2 years 2 to 5 years 5 to 10 years more than 10 years obsolete before plateau As of June 2008 Web Analytics Mobile Applications on Demand Supply Chain Planning (SaaS) On-Demand Sales Force Automation SaaS for Contact Center Customer Service MRM On Demand Security SaaS HRMS (SaaS) On-Demand Sales Incentive Compensation Management SaaS Data Quality BPMS-Enabled SaaS Policy Administration SaaS Options for Life Insurers On-Demand Partner Relationship Management Application Platform as a Service SaaS-Enabled Application Platforms E-Commerce on Demand E-Mail SaaS Communications as a Service SaaS — Business Intelligence SaaS Portals Project and Portfolio Management (PPM) SaaS On-Demand Financial Management Applications E-Recruitment Employee Performance Management Distributed Order Management Integration as a Service Business Process Hubs Multienterprise Business Process Platform