Your SlideShare is downloading. ×

Eva Eilstrup

637
views

Published on

Published in: News & Politics

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
637
On Slideshare
0
From Embeds
0
Number of Embeds
0
Actions
Shares
0
Downloads
62
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. Oresunddirekt – practical challenges and solutions in cross-border collaboration The Malmö Declaration: Collaboration as an implementation driver Eva Eilstrup Oresunddirekt, Denmark/Sweden 1
  • 2. Agenda • Oresunddirekt is… • Cross-border information made easy • Oresunddirekt promotes mobility Challenges and solutions: • Making it work • Making it cheap • Making it matter 2
  • 3. Oresunddirekt is… • A cross-border information service for the citizens and businesses of the Oresund region – www.oresunddirekt.com • A semi-autonomous public actor, funded by local and regional government from both countries 3
  • 4. Cross-border information made easy • Complex public service information translated and personalised • Literal v. conceptual translation • Two perspectives – two portals, plus additional services 4
  • 5. Step-by-step guides 5
  • 6. Oresunddirekt promotes mobility • Cross-border mobility is about simple, everyday issues and questions • Growing number of cross-border commuters – growing number of Oresunddirekt users 6
  • 7. Making it work • Large amount of content that needs constant updating • Collaborative content validation through networks of civil servants • ”What’s in it for me?” • Ownership 7
  • 8. Making it cheap • Both public administrations and e-government services are facing the challenge of less funding • The pressure is on to show tangible results and savings • In cross-border collaboration, a small and flexible third party organisation like Oresunddirekt can help cut administrative costs • Innovation! Example: income tax return video 8
  • 9. Making it matter • Public service information is worthless unless the users can relate to it • The user is the source, not just the target • Personalisation and constant surveillance of changing user needs • Relatablity is just as important as reliability 9

×