Buzzient 1 page Overview

1. Social
Media
Integra0on
for
Enterprise
Applica0ons
Acquire
new
customers
through
social
media
networks.
• Convert
social
media
ac=vity
to
sales
• Quickly
uncover
prospects
in
decision-­‐making
stages
• Gain
insights
on
your
target
market’s
behavior
and
sen=ment
Improve
service
and
nurture
exis0ng
customers.
• Easily
triage
issues
from
social
media
networks
• Decrease
response
=me
by
elimina=ng
manual
processes
for
social
media
engagement
and
monitoring
• Deploy
targeted
offerings
through
social
media
• Simplify
compliance
audi=ng
of
social
media
interac=ons
Leverage
tools
you
already
have
to
manage
social
media
ini0a0ves.
• Magnify
the
value
of
your
exis=ng
data
and
processes
by
incorpora=ng
social
media
posts
into
your
systems
and
workflow
• Track
your
compe=tors’
social
media
sen=ments
Buzzient
enables
your
organiza0on
to:
• Interact
with
customers
on
social
networks
directly
through
your
CRM
applica=on
interface
• Track
TwiLer,
Facebook,
YouTube,
blogs
and
other
social
networks:
our
patented
technology
automa=cally
harvests
and
analyzes
content
• Sort
posts
by
a
variety
of
configurable
parameters:
our
system
cuts
through
noise
with
user-­‐defined
filters
• Automa=cally
create
support
requests
or
leads
from
social
media
posts
using
rules,
ad
hoc
triage
processes,
or
one-­‐click
from
posts
• Analyze
sen=ment
and
other
powerful
social
data:
ac=vity
trends
over
=me,
across
product
lines
and
against
compe=tors
• Report
on
interac=ons
for
compliance
audits
The
Buzzient
Difference
Our
customers
include:
Buzzient
covers
a
broad
range
of
social
media
sources
including
TwiLer,
Facebook,
YouTube,
blogs,
iTunes
Store
and
Android
Market.
Our
next-­‐
genera=on
social
media
technology
and
proprietary
algorithms
offer
a
custom-­‐engineered
sen=ment
analysis
and
content
harves=ng
engine
to
take
your
organiza=on
to
the
next
level
of
opera=onal
sophis=ca=on.
Buzzient
is
the
only
Oracle-­‐validated
social
media
integra=on
offering
for
CRM
On
Demand.
©
2011
Buzzient.
All
rights
reserved.
www.buzzient.com