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Road Trip
 10 Steps for a Better Visit Experience



   Jeff Kallay | Experience Evangelist | TargetX
Kevin Kropf | Director of Admission | Albion College
Let’s Manage Expectations
-An Authentic? Campus Tour Movie
-The Theories of the Experience Economy
-10 Steps (difference between tour and experience)
-Staging the Albion College Visit Experience
-Brief Question  Answer
-Resources
-SWAG
-Presentation PDF online
Drinkin’ Time   http://www.youtube.com/watch?v=avYUL1A-WUM
Drinkin’ Time   http://www.youtube.com/watch?v=avYUL1A-WUM
Remember:
“The experience is
 the marketing!”
Your first trip to, or favorite
   Walt Disney World or
   Disneyland memory?
Are you one of the weekly
40 million that “makes it
your drink” at Starbucks?
Macac Roadtrip
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Macac Roadtrip

  • 1. Road Trip 10 Steps for a Better Visit Experience Jeff Kallay | Experience Evangelist | TargetX Kevin Kropf | Director of Admission | Albion College
  • 2. Let’s Manage Expectations -An Authentic? Campus Tour Movie -The Theories of the Experience Economy -10 Steps (difference between tour and experience) -Staging the Albion College Visit Experience -Brief Question Answer -Resources -SWAG -Presentation PDF online
  • 3. Drinkin’ Time http://www.youtube.com/watch?v=avYUL1A-WUM
  • 4. Drinkin’ Time http://www.youtube.com/watch?v=avYUL1A-WUM
  • 5. Remember: “The experience is the marketing!”
  • 6. Your first trip to, or favorite Walt Disney World or Disneyland memory?
  • 7. Are you one of the weekly 40 million that “makes it your drink” at Starbucks?