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1. Carol A. Pugliese-Hillier
P.O. Box 1531
Cranberry Twp., PA 16066
(cell) 440-361-5646
HIGHLIGHTS OF QUALIFICATIONS:
• Highly conscientious, excellent work ethic, proven ability throughout my career to work
very well with clients and colleagues including in difficult professional situations, real
passion to serve others and to grow and learn in the social work field. Enjoy being
involved in public relations for the organizations I serve.
• Extensive experience working with families and infant and toddlers to administer the
Bayley Scales of Infant and Toddler development in order to determine eligibility for Early
Intervention, providing service coordination for those determined appropriate for part C
services including toddlers who have been diagnosed with autism spectrum disorders.
• Extensive experience with marketing long-term professional health care services for
mentally challenged adults and their families to case managers of various health
organizations and health care providers.
• Extensive experience working with families of infants with developmental disabilities to
assess needed therapies, make recommendations for treatment, continued care, and
development of outcome goals and strategies and achievement of the prescribed plan of
treatment.
• Extensive experience working directly with consumers, facility residents and healthcare
providers on a one-on-one basis through home visitation, individual resident facilitation,
and provider consultation.
• Experienced with client database systems and Microsoft Office products.
PROFESSIONAL EXPERIENCE:
January 2009 – present
ASHTABULA COUNTY BOARD OF DEVELOPMENTAL DISABILITIES
Service Support Administrator-Early Intervention, Geneva, OH
• Through direct involvement with infants develop and monitor the implementation of
individual/family Individual Family Support Plan (IFSP) to assess needed therapies, make
recommendations for treatment, continued care, and development of outcome goals and
strategies and achievement of the prescribed plan of treatment.
• Ensure compliance with regulations established by the Ohio Department of
Developmental Disabilities for HIPPA requirements.
• Assess infant eligibility for services and educate families on due process and appeal
process of rights.
• Administer the Bayley–III Scales of Infant and Toddler Development test to assess
cognitive, language, motor, and social-emotional development of infants through age 3.
October 1995 through 1997 and September 2005 through December 2008
MANOR HOME INTERMEDIATE CARE FACILITY FOR DEVELOPMENTAL DISABILITIES
Social Service Director - Geneva, OH

2. • Directed identification of psychosocial and emotional strengths of mentally retarded,
developmentally disabled as well as mental health diagnosed residents.
• Served as facility liaison for outside agencies and county boards of mental retardation /
developmental disability.
• Administered treatment and development plans to facilitate the care of mentally
challenged residents.
• Managed staff of social service designees.
• Directed admission and discharge of residents, served as liaison for Social Security, Job
and Family Services, and for families or legal guardians.
• Chaired Human Rights Committee, Residents Rights Council, and Positive Image
Recruitment Team.
April 1988 through October 1995
ASHTABULA COUNTY JUVENILE COURT
Juvenile Probation Officer - Jefferson, OH
• Attended court hearings involving probationers and made appropriate recommendations
to judges and court officials regarding treatment.
• Planned and implemented continuing behavioral programs including utilization of
community-based resources for probationary adolescents.
• Coordinated services with mental health professionals and school personnel.
PROFESSIONAL TRAINING / LICENSURE
• Licensed Social Worker (state of Ohio)
• Coursework and continuing education in:
Pharmaceuticals
Traumatic brain injury
Chemical dependency
Psychiatric care / mental illness identification
Autism
Personality disorders
Developmental Disabilities
Sign Language
S.U.C.C.E.S.S method in treating autism
A.B.A. method in treating autism
Eating disorders
PROFESSIONAL ACTIVITIES
• Public Relations Director Council on Family Relations, Kent, Ohio
• Youth Service Coordinating Council Member, Ashtabula, Ohio
• Cluster Representative for Juvenile Court
EDUCATION
B.A. Individual & Family Studies - minor Psychology, Kent State University
Kent, OH December 1987
Currently pursuing a Masters in Mental Health Counseling through Capella University online
program, started program September 2010