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  • Changing or Deactivating or Unsubscribing MyLife Premium MembershipsMyLife helps members connect with family and friends that they might not have seen in years.Even a free membership to MyLife lets individuals see who has been searching for them online.A paid subscription costing as little as $7.95 gives members access to even more features. Attimes, though, premium members decide that they would like to end or suspend theirsubscriptions. It is important to follow the right directions to change your account properly.Changing MyLife Premium uses auto-renewal to make sure every member receives uninterrupted service to thesite. As long as you want a premium membership, you can take advantage enhanced options suchas viewing member profiles and getting contact information.If you want to change or end your premium subscription, it is important to deactivate the auto-renewal feature. You can do this easily by contacting MyLifes Customer Care professionals at888-704-1900. They can take your calls Monday-Friday between 6am and 9am PST. They canalso take your calls between 6am and 6pm during the weekends.When you contact MyLife Customer Care, one of our service professionals will verify youridentity. We take your security seriously, so we dont want to make it easy for anyone else toaccess your account. Once your identity has been verified, our representative can make changesto your account.
  • Deactivating and UnsubscribingSome members think that they can end their subscriptions by clicking the"unsubscribe" link found at the bottom of emails. MyLife, like most companies, sends emails tolet our customers know about important information. If you no longer wish to receivenotification via email, then you can click the "unsubscribe" link.Clicking "unsubscribe," however, does not end your membership. It just means that you wontget notification emails. To disable your accounts auto-renewal, you must contact our CustomerCare representatives.Members Paying With PayPalIf you use PayPal to pay for your premium account, then you should contact that company to letthem know you have cancelled your MyLife subscription. Some people have found that PayPalcontinues to deduct money from their accounts even after MyLife has deactivated their auto-renewal feature.You can talk to PayPals customer service by dialing 888-221-1161. This should help you avoidany unintended payments or fees.