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1. SPECTO IT CONSULTING
+91-9533 456 356
INFO@SPECTOITTRAINING.COM
Microsoft dynamics crm online
training

2. MICROSOFT DYNAMICS CRM ONLINE TRAINING
 Microsoft Dynamics CRM is a customer
relationship management (CRM) solution
that provides the tools and capabilities
needed to create and maintain a clear picture
of customers, from first contact through to
purchase and post-sales. You can learn
Dynamics CRM 2015, 2013 or 2011 with
training classes.

3. MICROSOFT DYNAMICS CRM ONLINE TRAINING
 Microsoft CRM 2013/2015 80667: Introduction
to Microsoft Dynamics CRM 80539: Installation
and Deployment in Microsoft Dynamics CRM
 80542: Customization and Configuration in
Microsoft Dynamics CRM
 80545: Customer Service in Microsoft Dynamics
CRM
 80546: Sales Management in Microsoft
Dynamics CRM

4. MICROSOFT DYNAMICS CRM ONLINE TRAINING
 CRM Workflow and Reporting
 80444: Workflow and Dialog Processes in
Microsoft Dynamics CRM
 80445: Reporting in Microsoft Dynamics
CRM

5. MICROSOFT DYNAMICS CRM ONLINE TRAINING
 Microsoft CRM 2011
 80442: Introduction to Microsoft Dynamics CRM 2011
 80290: Marketing Automation in Microsoft Dynamics CRM
2011
 80291: Sales Management in Microsoft Dynamics CRM
2011
 80292: Service Management in Microsoft Dynamics CRM
2011
 80293: Service Scheduling in Microsoft Dynamics CRM
2011
 80446: Administering Microsoft Dynamics CRM 2011
 80294: Microsoft Dynamics CRM 2011 Customization and
Configuration

6. MICROSOFT DYNAMICS CRM ONLINE TRAINING
 Microsoft Specialist: Microsoft Dynamics
CRM 2013 Customization & Configuration
 MCTS: Dynamics CRM 2011 Applications
 MCTS: Dynamics CRM 2011 Customication
& Configuration
 MCTS: Dynamics CRM2011 Installation &
Deployment

7. MICROSOFT DYNAMICS CRM ONLINE TRAINING
 80545: Customer Service in Microsoft Dynamics
CRM 2013
 This one-day course focuses on how an
organization can nurture customer satisfaction
through automation of business processes
within Microsoft Dynamics CRM 2013. This
course provides an insight into all of the
powerful Customer Service and Service
Scheduling functionality capabilities within
Microsoft Dynamics CRM 2013

8. MICROSOFT DYNAMICS CRM ONLINE TRAINING
 Sales Management in Microsoft Dynamics CRM
2013
This course introduces the capabilities of Sales
Management in Microsoft Dynamics CRM 2013 that
allow you to track and manage the sales process
from potential to close. This course provides insight
on sales process information, and introduces the
tools available to analyze and report on sales
information.

9. MICROSOFT DYNAMICS CRM ONLINE TRAINING
 This two-day training course provides individuals
with the skills to install and deploy Microsoft
Dynamics CRM. The training material focuses on
the components used within a Microsoft Dynamics
CRM deployment, the hardware and software
requirements needed to successfully deploy
Microsoft Dynamics CRM, and the installation
instructions for the primary Microsoft Dynamics
CRM components: the Microsoft Dynamics CRM
Server,