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www.oxfam.org.uk
ESPG Review Presentation
Relay
05.12.19
Jill Hocking - Oxfam
Presentation
Second Hand September concept
Why we created it (Market insight)
How we created it (Marketing campaign)
Successes and Challenges
concept
https://www.youtube.com/watch?v=diA4RBVZH34
concept
5
The people who have contributed the least to
the climate emergency are suffering most.
Why we created it
Yabarago is just an hour’s drive from the community in Garu, but
life could not be more different, more dry, and more dangerous.
Why we created it
High st shops
Online shopWastesaver
Younger audiences
understood the term
“sustainable fashion” more
than older audiences
Garment workers and landfill
top two fast fashion concerns
Focus groups x 4 and desk research
BUT cheap clothing is
practical, easy, tempting –
ethical clothes deemed too
expensive
See businesses and government
as needing to address root
cause – but buying second-hand
and donating as an accessible
individual action
Shocked about the scale of the
problem
Why we created it
Know shops are more sustainable option
Think they can make a difference doing
something they enjoy
Feel excited about a simple action
Do donate clothes, shops, talk about Oxfam
positively
opportunity
How we created it
Market Insight
Creative Brainstorm
Product Timing
Paid acquisitionContent approach Competitions/exclusivity Influencers/celebs
Marketing campaign
How we created it
And other channels we used:
Partnerships
Events
Local
Organic social
Direct Mail/Door
drops
Telemarketing
Email
results
Key Challenges
Engagement: media
interest, social media
and digital
conversations
Data acquisition
Relationships with
partners: MPs,
Influencers
Key Successes
Planning and
resources
Limited income
generated
Limited brand
impact
There were moments to celebrate and challenges to overcome
Media (£1.9 mil earned)
Over 50k uses of #SecondHandSeptember
£6.22 CPA
62k sign ups (81% new or reactivated)
Influencers (over 4 mil reach)
.
Questions
.

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Relay by RAW London - Second Hand September

  • 2. Presentation Second Hand September concept Why we created it (Market insight) How we created it (Marketing campaign) Successes and Challenges
  • 5. 5 The people who have contributed the least to the climate emergency are suffering most. Why we created it Yabarago is just an hour’s drive from the community in Garu, but life could not be more different, more dry, and more dangerous.
  • 6. Why we created it High st shops Online shopWastesaver
  • 7. Younger audiences understood the term “sustainable fashion” more than older audiences Garment workers and landfill top two fast fashion concerns Focus groups x 4 and desk research BUT cheap clothing is practical, easy, tempting – ethical clothes deemed too expensive See businesses and government as needing to address root cause – but buying second-hand and donating as an accessible individual action Shocked about the scale of the problem Why we created it Know shops are more sustainable option Think they can make a difference doing something they enjoy Feel excited about a simple action Do donate clothes, shops, talk about Oxfam positively opportunity
  • 8. How we created it Market Insight Creative Brainstorm Product Timing Paid acquisitionContent approach Competitions/exclusivity Influencers/celebs Marketing campaign
  • 9. How we created it And other channels we used: Partnerships Events Local Organic social Direct Mail/Door drops Telemarketing Email
  • 11. Key Challenges Engagement: media interest, social media and digital conversations Data acquisition Relationships with partners: MPs, Influencers Key Successes Planning and resources Limited income generated Limited brand impact There were moments to celebrate and challenges to overcome Media (£1.9 mil earned) Over 50k uses of #SecondHandSeptember £6.22 CPA 62k sign ups (81% new or reactivated) Influencers (over 4 mil reach)

Editor's Notes

  1. Positive alternative choice