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9 Box Performance-Potential Matrix
Needs
Development
High

1C

1B

Poor
Performance
High Potential

Moderate

2C

Poor
Performance
Moderate
Potential
(new role)

Limited

Meets
Expectations

3C
Poor
Performance
Limited
Potential

Poor

Good
Performance
High Potential

2B
Good
Performance
Moderate
Potential

3B
Good
Performance
Limited
Potential

Good

Exceeds
Expectations

1A
Outstanding
Performance
High Potential

Performance - technical skills,
abilities, and subject matter
knowledge in job related field;
ability to develop and maintain
working relationships which
incorporate DOHR’s values.

Potential - the ability or capacity
for growth and development into a
leadership role.

2A
Outstanding
Performance
Moderate
Potential

3A
Outstanding
Performance
Limited
Potential

Outstanding

Leader - one who guides, directs,
influences, and shows the way to
others.
9 Box Performance-Potential Matrix
Needs
Development

1C
High

1B

Poor
Performance
High Potential

2C
Moderate

Poor
Performance
Moderate
Potential
(new role)

3C
Limited

Meets
Expectations

Poor
Performance
Limited
Potential

Poor

Good
Performance
High Potential

2B
Good
Performance
Moderate
Potential

3B
Good
Performance
Limited
Potential

Good

Exceeds
Expectations

1A
Outstanding
Outstanding
Performance –
Performance
High Potential
High Potential

2A
Outstanding
Performance
Moderate
Potential

3A
Outstanding
Performance
Limited
Potential

Outstanding

Outstanding Performance/High Potential:
Definition: Individual is developing faster than the
demands of his/her current position and/or division.
Individual has been given additional assignments and
has demonstrated high-level commitment/achieved
significant results. Individual is ready to broaden
his/her skill set and take on significantly greater scope
and responsibility.
How do I know?
 Consistently performs above and beyond the
current scope of his/her job; excels when given
additional assignments
 Consistently integrates behaviors associated
with DOHR’s values; demonstrates behaviors
associated with DOHR’s core competencies
 Consistently seeks new opportunities for
learning, leadership development, and
advanced experience
 Independently researches solutions to problems
and makes recommendations for improvement
toward organizational excellence
 Demonstrates systems thinking and agency
impact
 Places DOHR’s success above personal
achievement
9 Box Performance-Potential Matrix
Needs
Development

1C
High

1B

Poor
Performance
High Potential

2C
Moderate

Poor
Performance
Moderate
Potential
(new role)

3C
Limited

Meets
Expectations

Poor
Performance
Limited
Potential

Poor

Good
Performance
High Potential

2B
Good
Performance
Moderate
Potential

3B
Good
Performance
Limited
Potential

Good

Exceeds
Expectations

1A
Outstanding
Performance
High Potential

2A
Outstanding
Outstanding
Performance –
Performance
Moderate
Moderate
Potential
Potential

3A
Outstanding
Performance
Limited
Potential

Outstanding

Outstanding Performance/Moderate Potential:
Definition: Individual performs well in his/her current
job, makes valuable contributions and consistently
demonstrates competencies required. May be ready
to take on greater scope and responsibility in the next
12 months.
How do I know?
 Performing above expectations; however,
manager is not certain about his/her capability
to handle increased scope and complexity
 Demonstrated capability to take on more work
or additional projects; willingly accepts new
assignments of increasing difficulty level
 Seeks opportunities to improve both self and
organization
 Shows understanding of organizational mission,
values, and core competencies through
demonstrated behaviors; seeks to integrate
them into daily work
9 Box Performance-Potential Matrix
Needs
Development

1C
High

1B

Poor
Performance
High Potential

2C
Moderate

Poor
Performance
Moderate
Potential
(new role)

3C
Limited

Meets
Expectations

Poor
Performance
Limited
Potential

Poor

Good
Performance
High Potential

2B
Good
Performance
Moderate
Potential

3B
Good
Performance
Limited
Potential

Good

Exceeds
Expectations

1A
Outstanding
Performance
High Potential

2A
Outstanding
Performance
Moderate
Potential

3A
3A

Outstanding
Outstanding
Performance/
Performance
Limited
Potential Limited
Technical expert
Potential

Outstanding

Outstanding Performance/Limited Potential:
Definition: Individual is performing well in his/her
current job but needs to continue development in
current role, or may have valuable technical skills but
has not exhibited leadership potential. Individual has
not demonstrated willingness to take on significantly
greater scope and responsibility in the next 12 months.
How do I know?
 Performing at or above expectations
 Has not outgrown his/her current job and has
growth opportunities within his/her role
 Seasoned professional with technical skills who
does not currently exhibit capacity/desire for
continued leadership development
 Understands that organizational mission, values,
and core competencies are important but is still
inconsistent in demonstration of behaviors and
integration into daily work
9 Box Performance-Potential Matrix
Needs
Development

Meets
Expectations

Exceeds
Expectations
Good Performance/High Potential:
Definition: Individual is contributing as expected and is meeting
performance expectations. Individual may be ready to take on greater
technical and/or
Outstandingleadership responsibility in the next 12-24 months.

1C
High

1B

1A

Poor
Performance
High Potential

Good
Good
Performance –
Performance
High Potential
High Potential

Performance
How do I know?
HighPotential
Solid performer; meets expectations

2C
Moderate

Poor
Performance
Moderate
Potential
(new role)

3C
Limited

Poor
Performance
Limited
Potential

Poor

2B
Good
Performance
Moderate
Potential

3B
Good
Performance
Limited
Potential

Good

A valued contributor to the team
Demonstrates capacity for advancement
Frequently demonstrates behaviors associated with DOHR’s
values and core competencies
 Frequently seeks out new tasks, projects and other
opportunities for growth
Outstanding

2A





Performance
Moderate
Potential

3A
Outstanding
Performance
Limited
Potential

Outstanding
9 Box Performance-Potential Matrix
Needs
Development

1B
1B

1C
High

Poor
Performance
High Potential

2C
Moderate

Meets
Expectations

Poor
Performance
Moderate
Potential
(new role)

Good
Performance
High Potential

2B

Good
Good
Performance –
Performance
Moderate
Moderate
Potential
Potential

Exceeds
Expectations

1A
Outstanding
Performance
High Potential

Good Performance/Moderate Potential:
Definition: Individual is currently meeting expectations but may not be
willing or able to advance; may not be ready to absorb additional
scope or complexity in the next 12-24 months.

2A

 How do I know?
Outstandingcurrently meeting expectations; Solid, consistent
 Individual is
Performance
technical performance
 May lack demonstrated strategic thinking or relationship skills,
Moderateadditional time in current role
may need
Potential expresses interest in expanded opportunities
 Minimally


3C
Limited

Poor
Performance
Limited
Potential

Poor

3B
Good
Performance
Limited
Potential

Good

3A

Demonstrated behaviors associated with DOHR’s values and
core competencies are not consistent

Outstanding
Performance
Limited
Potential

Outstanding
9 Box Performance-Potential Matrix
Needs
Development

1B

1C
High

Poor
Performance
High Potential

2C
Moderate

Poor
Performance
Moderate
Potential
(new role)

3C
Limited

Meets
Expectations

Poor
Performance
Limited
Potential

Poor

Exceeds
Expectations

1A

Good
Performance
High Potential

Outstanding
Performance
High Potential

2B

2A

Good
Performance
Moderate
Potential

3B

Good
Performance/
Good
Limited
Performance
Potential Limited
Improve in
current role
Potential

Good

Outstanding

Good Performance/Limited Potential:
Performance
Definition: Individual is currently meeting the expectations of his/her
role. Individual is not prepared to absorb additional scope or
Moderate
complexity in the next 12-24 months.

Potential

How do I know?
 Currently meeting expectations; steady, dependable
 Currently performing up to his/her potential
 If current role changed or expanded in scope, responsibilities
Outstanding this individual’s capability at this time
may exceed
 Demonstrated
Performance behaviors associated with DOHR’s values and
core competencies are not
Limited exhibit interest in consistent responsibility or
 Does not
additional
Potential role
leadership

3A

Outstanding
9 Box Performance-Potential Matrix
Needs
Development

1C
High

Poor
Performance
High Potential

Poor
Performance
Moderate
Potential
(new role)

3C
Limited

Exceeds
Expectations

Potential:
1BPoor Performance/High1Ameeting the requirements in his/her current role. It is
Definition: Individual is not

2C
Moderate

Meets
Expectations

Poor
Performance
Limited
Potential

Poor

possible that individual could be more successful in the current role with more
Good
Outstanding
direction or in another role or division that more appropriately suits his/her skill set.

Performance
Performance
How do I know?
High Potentialconsistently perform to technical expectations
High Potential
Does not

2B





Beginning to demonstrate understanding of how the organization operates
Seeks opportunities for improvement
May be new in role or new to organization

Good
Performance
Moderate
Potential

3B
Good
Performance
Limited
Potential

Good

2A

Outstanding
Performance
Moderate
Potential

3A
Outstanding
Performance
Limited
Potential

Outstanding
9 Box Performance-Potential Matrix
Needs
Development

1C
High

1B

Poor
Performance
High Potential

2C
2C
Moderate

Poor
Performance
Moderate
Potential
(new role)

3C
Limited

Meets
Expectations

Poor
Performance
Limited
Potential

Poor

Exceeds
Expectations

1A

Good
Performance
High Potential

Outstanding
Performance
High Potential

Poor Performance/Moderate Potential:
Definition: Individual has not been the position long enough to adequately
demonstrate his/her technical abilities, or may have lost pace with changes in the
organization.

2B

2A

Good

Outstanding

How do I know?
Performance 6 monthsPerformance
 Less than
in position
 Longer term employee who has not progressed or adapted to changes
Moderate
Moderate
within the organization
Potential
Potential
 Demonstrates understanding of how the division operates

3B
Good
Performance
Limited
Potential

Good

3A
Outstanding
Performance
Limited
Potential

Outstanding
9 Box Performance-Potential Matrix
Needs
Development

1C
High

1B

Poor
Performance
High Potential

2C
Moderate

Poor
Performance
Moderate
Potential
(new role)

3C
Limited

Meets
Expectations

Poor
Performance/
Poor
Limited
Performance
Potential Limited
Reconsider
position
Potential

1A

Good
Performance
High Potential

2B

Outstanding
Performance
High Potential

2A

Good
Performance
Moderate
Potential

Outstanding
Performance
Moderate
Potential

Poor Performance/Limited Potential:
Definition: Individual is not meeting performance expectations and there is still
more to learn in the current position. There are questions about his/her ability to
succeed in the current role long-term.

3A

3B

Good
Outstanding
How do I know?
Performance
Performance
 Consistently underperforms in his/her role
Limited
Limitedtrouble keeping up with the demands of the current role
Having
 Infrequently
Potential demonstrates the behaviors of DOHR’s values and core
Potential


Poor

Exceeds
Expectations

competencies
Unwilling to take on additional responsibility

Good

Outstanding

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9 box matrix

  • 1. 9 Box Performance-Potential Matrix Needs Development High 1C 1B Poor Performance High Potential Moderate 2C Poor Performance Moderate Potential (new role) Limited Meets Expectations 3C Poor Performance Limited Potential Poor Good Performance High Potential 2B Good Performance Moderate Potential 3B Good Performance Limited Potential Good Exceeds Expectations 1A Outstanding Performance High Potential Performance - technical skills, abilities, and subject matter knowledge in job related field; ability to develop and maintain working relationships which incorporate DOHR’s values. Potential - the ability or capacity for growth and development into a leadership role. 2A Outstanding Performance Moderate Potential 3A Outstanding Performance Limited Potential Outstanding Leader - one who guides, directs, influences, and shows the way to others.
  • 2. 9 Box Performance-Potential Matrix Needs Development 1C High 1B Poor Performance High Potential 2C Moderate Poor Performance Moderate Potential (new role) 3C Limited Meets Expectations Poor Performance Limited Potential Poor Good Performance High Potential 2B Good Performance Moderate Potential 3B Good Performance Limited Potential Good Exceeds Expectations 1A Outstanding Outstanding Performance – Performance High Potential High Potential 2A Outstanding Performance Moderate Potential 3A Outstanding Performance Limited Potential Outstanding Outstanding Performance/High Potential: Definition: Individual is developing faster than the demands of his/her current position and/or division. Individual has been given additional assignments and has demonstrated high-level commitment/achieved significant results. Individual is ready to broaden his/her skill set and take on significantly greater scope and responsibility. How do I know?  Consistently performs above and beyond the current scope of his/her job; excels when given additional assignments  Consistently integrates behaviors associated with DOHR’s values; demonstrates behaviors associated with DOHR’s core competencies  Consistently seeks new opportunities for learning, leadership development, and advanced experience  Independently researches solutions to problems and makes recommendations for improvement toward organizational excellence  Demonstrates systems thinking and agency impact  Places DOHR’s success above personal achievement
  • 3. 9 Box Performance-Potential Matrix Needs Development 1C High 1B Poor Performance High Potential 2C Moderate Poor Performance Moderate Potential (new role) 3C Limited Meets Expectations Poor Performance Limited Potential Poor Good Performance High Potential 2B Good Performance Moderate Potential 3B Good Performance Limited Potential Good Exceeds Expectations 1A Outstanding Performance High Potential 2A Outstanding Outstanding Performance – Performance Moderate Moderate Potential Potential 3A Outstanding Performance Limited Potential Outstanding Outstanding Performance/Moderate Potential: Definition: Individual performs well in his/her current job, makes valuable contributions and consistently demonstrates competencies required. May be ready to take on greater scope and responsibility in the next 12 months. How do I know?  Performing above expectations; however, manager is not certain about his/her capability to handle increased scope and complexity  Demonstrated capability to take on more work or additional projects; willingly accepts new assignments of increasing difficulty level  Seeks opportunities to improve both self and organization  Shows understanding of organizational mission, values, and core competencies through demonstrated behaviors; seeks to integrate them into daily work
  • 4. 9 Box Performance-Potential Matrix Needs Development 1C High 1B Poor Performance High Potential 2C Moderate Poor Performance Moderate Potential (new role) 3C Limited Meets Expectations Poor Performance Limited Potential Poor Good Performance High Potential 2B Good Performance Moderate Potential 3B Good Performance Limited Potential Good Exceeds Expectations 1A Outstanding Performance High Potential 2A Outstanding Performance Moderate Potential 3A 3A Outstanding Outstanding Performance/ Performance Limited Potential Limited Technical expert Potential Outstanding Outstanding Performance/Limited Potential: Definition: Individual is performing well in his/her current job but needs to continue development in current role, or may have valuable technical skills but has not exhibited leadership potential. Individual has not demonstrated willingness to take on significantly greater scope and responsibility in the next 12 months. How do I know?  Performing at or above expectations  Has not outgrown his/her current job and has growth opportunities within his/her role  Seasoned professional with technical skills who does not currently exhibit capacity/desire for continued leadership development  Understands that organizational mission, values, and core competencies are important but is still inconsistent in demonstration of behaviors and integration into daily work
  • 5. 9 Box Performance-Potential Matrix Needs Development Meets Expectations Exceeds Expectations Good Performance/High Potential: Definition: Individual is contributing as expected and is meeting performance expectations. Individual may be ready to take on greater technical and/or Outstandingleadership responsibility in the next 12-24 months. 1C High 1B 1A Poor Performance High Potential Good Good Performance – Performance High Potential High Potential Performance How do I know? HighPotential Solid performer; meets expectations 2C Moderate Poor Performance Moderate Potential (new role) 3C Limited Poor Performance Limited Potential Poor 2B Good Performance Moderate Potential 3B Good Performance Limited Potential Good A valued contributor to the team Demonstrates capacity for advancement Frequently demonstrates behaviors associated with DOHR’s values and core competencies  Frequently seeks out new tasks, projects and other opportunities for growth Outstanding 2A    Performance Moderate Potential 3A Outstanding Performance Limited Potential Outstanding
  • 6. 9 Box Performance-Potential Matrix Needs Development 1B 1B 1C High Poor Performance High Potential 2C Moderate Meets Expectations Poor Performance Moderate Potential (new role) Good Performance High Potential 2B Good Good Performance – Performance Moderate Moderate Potential Potential Exceeds Expectations 1A Outstanding Performance High Potential Good Performance/Moderate Potential: Definition: Individual is currently meeting expectations but may not be willing or able to advance; may not be ready to absorb additional scope or complexity in the next 12-24 months. 2A  How do I know? Outstandingcurrently meeting expectations; Solid, consistent  Individual is Performance technical performance  May lack demonstrated strategic thinking or relationship skills, Moderateadditional time in current role may need Potential expresses interest in expanded opportunities  Minimally  3C Limited Poor Performance Limited Potential Poor 3B Good Performance Limited Potential Good 3A Demonstrated behaviors associated with DOHR’s values and core competencies are not consistent Outstanding Performance Limited Potential Outstanding
  • 7. 9 Box Performance-Potential Matrix Needs Development 1B 1C High Poor Performance High Potential 2C Moderate Poor Performance Moderate Potential (new role) 3C Limited Meets Expectations Poor Performance Limited Potential Poor Exceeds Expectations 1A Good Performance High Potential Outstanding Performance High Potential 2B 2A Good Performance Moderate Potential 3B Good Performance/ Good Limited Performance Potential Limited Improve in current role Potential Good Outstanding Good Performance/Limited Potential: Performance Definition: Individual is currently meeting the expectations of his/her role. Individual is not prepared to absorb additional scope or Moderate complexity in the next 12-24 months. Potential How do I know?  Currently meeting expectations; steady, dependable  Currently performing up to his/her potential  If current role changed or expanded in scope, responsibilities Outstanding this individual’s capability at this time may exceed  Demonstrated Performance behaviors associated with DOHR’s values and core competencies are not Limited exhibit interest in consistent responsibility or  Does not additional Potential role leadership 3A Outstanding
  • 8. 9 Box Performance-Potential Matrix Needs Development 1C High Poor Performance High Potential Poor Performance Moderate Potential (new role) 3C Limited Exceeds Expectations Potential: 1BPoor Performance/High1Ameeting the requirements in his/her current role. It is Definition: Individual is not 2C Moderate Meets Expectations Poor Performance Limited Potential Poor possible that individual could be more successful in the current role with more Good Outstanding direction or in another role or division that more appropriately suits his/her skill set. Performance Performance How do I know? High Potentialconsistently perform to technical expectations High Potential Does not 2B    Beginning to demonstrate understanding of how the organization operates Seeks opportunities for improvement May be new in role or new to organization Good Performance Moderate Potential 3B Good Performance Limited Potential Good 2A Outstanding Performance Moderate Potential 3A Outstanding Performance Limited Potential Outstanding
  • 9. 9 Box Performance-Potential Matrix Needs Development 1C High 1B Poor Performance High Potential 2C 2C Moderate Poor Performance Moderate Potential (new role) 3C Limited Meets Expectations Poor Performance Limited Potential Poor Exceeds Expectations 1A Good Performance High Potential Outstanding Performance High Potential Poor Performance/Moderate Potential: Definition: Individual has not been the position long enough to adequately demonstrate his/her technical abilities, or may have lost pace with changes in the organization. 2B 2A Good Outstanding How do I know? Performance 6 monthsPerformance  Less than in position  Longer term employee who has not progressed or adapted to changes Moderate Moderate within the organization Potential Potential  Demonstrates understanding of how the division operates 3B Good Performance Limited Potential Good 3A Outstanding Performance Limited Potential Outstanding
  • 10. 9 Box Performance-Potential Matrix Needs Development 1C High 1B Poor Performance High Potential 2C Moderate Poor Performance Moderate Potential (new role) 3C Limited Meets Expectations Poor Performance/ Poor Limited Performance Potential Limited Reconsider position Potential 1A Good Performance High Potential 2B Outstanding Performance High Potential 2A Good Performance Moderate Potential Outstanding Performance Moderate Potential Poor Performance/Limited Potential: Definition: Individual is not meeting performance expectations and there is still more to learn in the current position. There are questions about his/her ability to succeed in the current role long-term. 3A 3B Good Outstanding How do I know? Performance Performance  Consistently underperforms in his/her role Limited Limitedtrouble keeping up with the demands of the current role Having  Infrequently Potential demonstrates the behaviors of DOHR’s values and core Potential  Poor Exceeds Expectations competencies Unwilling to take on additional responsibility Good Outstanding