1. FIRING STAFF
Selena Sol presents…..
selena@selenasol.com
http://www.linkedin.com/pub/eric-tachibana/0/33/b53
http://www.slideshare.net/selenasol
general management
musings for the Founders’
Institute
Please note that all content & opinions
expressed in this deck are my own and
don’t necessarily represent the position
of my current, or any previous,
employers
2. WHAT DO YOU THINK?
QUICK SCOPE CHECK
A GUIDING PRINCIPLE
Everyone is a star in some role. As a manager, your
responsibility to them is to not delay the person in their
search for that role
KICK-OFF QUESTION
So, what do you think is the first step in the firing
process?
INTRODUCTION1
THE SETUP2
THE DEED ITSELF3
THE AFTERMATH4
CIRCUMSTANCE COVERED TODAY?
Firing for performance gaps YES
Firing for contractual breaches NO
Retrenchment NO
3. KNOW WHAT CONSTITUTES FAILURE & MANAGE
AGAINST THAT
STEP 1: Source well
• What will they be doing in their role?
• What skills will they need in order to succeed?
• What personal qualities will help them excel?
• Screen well
STEP 2: Set SMART objectives
• WHAT you need to deliver
(and what the manager and firm must provide too)
• WHY your work is required for the greater strategic goals
• HOW you are expected to behave in the process of delivery
• Sign against them
STEP 3: Evaluate well
• Regular
• Honest, explicit and fair
• Positive
• Documented
INTRODUCTION1
THE SETUP2
THE DEED ITSELF3
THE AFTERMATH4
4. HOW DO YOU SWING THE AXE
RULE 1: Be prepared
• Know the law
• Have your materials ready
• Know the severance package details
• Choose the right environment
• Ensure security protocols
• Rehearse
RULE 2: Be honest and empathetic
• Let the employee have air time, but don’t apologize
or back peddle
• Let the employee compose himself/herself
RULE 3: Keep to the plot
• Be clear, quick & firm, it’s not a discussion or
argument
INTRODUCTION1
THE SETUP2
THE DEED ITSELF3
THE AFTERMATH4
5. WHAT HAPPENS WHEN IT IS DONE
The Executed
• Exit interview
• Leavers processes
• Huh? What happened?
The Team
• Debrief
You
• De-stress. Don’t go home and kick your dog!
INTRODUCTION1
THE SETUP2
THE DEED ITSELF3
THE AFTERMATH4
6. WHAT HAPPENS WHEN IT IS DONE
The Executed
• Exit interview
• Leavers processes
• Huh? What happened?
The Team
• Debrief
You
• De-stress. Don’t go home and kick your dog!
INTRODUCTION1
THE SETUP2
THE DEED ITSELF3
THE AFTERMATH4