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Workshops that Work

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This deck hopes to help workshop facilitators up their game. It argues that presentations are less effective than workshops as a means of teaching adults and gives some ideas of how to convert presentations into workshops

Published in: Business
  • I love how concise this is! Cuts to the chase, and covers some terrific critical success factors. It's given me some great ideas to retool my own approach. Thanks a bunch for sharing this, Eric!
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Workshops that Work

  1. WORKSHOPS THAT WORK RUNNING WORKSHOPS TO DRIVE CUSTOMER ENGAGEMENT AND STICKY KNOWLEDGE
  2. what is a workshop?
  3. ironically, we are not doing a workshop today!
  4. workshops are not presentations
  5. they are interactive
  6. workshops are not discussions
  7. they are guided and designed
  8. workshops work well for corporates
  9. workshops work well for start-ups
  10. workshops work across cultures: Malaysia
  11. workshops work across cultures: Japan
  12. workshops work across cultures: India
  13. workshops work for university students (Thailand)
  14. workshops even work for families!!!
  15. they work for year-end 1-on-1 performance evaluation meetings
  16. or building personal development plans
  17. why a workshop?
  18. workshops are fun – no sleeping or email!
  19. participants learn better
  20. participants execute better
  21. you may know the material, but they know the context
  22. helps people who learn differently
  23. allows for surprise
  24. create long-term relationships and coaching
  25. more long-term consensus - lots of opportunity to disagree and commit
  26. less stress / work for you!
  27. outputs tangible deliverables that are totally tailored for the customer
  28. when?
  29. from strategy to tactical plan
  30. from strategy to tactical plan stakeholder analysis
  31. from strategy to tactical plan stakeholder analysis project post-mortems
  32. from strategy to tactical plan stakeholder analysis project post-mortems requirements analysis and prioritization
  33. from strategy to tactical plan stakeholder analysis project post-mortems requirements analysis and prioritization planning (think migrations)
  34. from strategy to tactical plan stakeholder analysis project post-mortems requirements analysis and prioritization planning (think migrations) innovation brainstorming
  35. from strategy to tactical plan stakeholder analysis project post-mortems requirements analysis and prioritization planning (think migrations) innovation brainstorming general training
  36. from strategy to tactical plan stakeholder analysis project post-mortems requirements analysis and prioritization planning (think migrations) innovation brainstorming general training business modeling
  37. how?
  38. be clear on the objectives
  39. get the right people in the room
  40. 4 < participants < 80
  41. create the right atmosphere
  42. bring the right tools
  43. be clear on the rules
  44. warm up the room (but keep the tempo rockin’)
  45. idea -> activity -> debrief -> personalize
  46. activities move from induction to deduction
  47. activities move from induction to deduction
  48. activities move from induction to deduction
  49. facilitate actively
  50. summarize regularly
  51. close-out well
  52. a quick example 2 ways to present Talent Planning
  53. Check out this Slideshare: http://www.slideshare.net/IngeborgWerther/personal- development-plan-mentoring-12173083
  54. What if we re-envisioned it like this?
  55. http://www.slideshare.net/selenasol/building-a-professional- learning-plan-career-development-through-skills-development
  56. what next?
  57. read more
  58. observe
  59. practice
  60. share
  61. WORKSHOPS THAT WORK PART 2 BEING AN EFFECTIVE FACILITATOR
  62. Eric Tachibana Previously at UBS, Bank of America, Merrill Lynch, and eXtropia (Singtel, M1, Maxis, Telstra) eric@intevol.com YOUR FACILITATOR TODAY
  63. DISCUSSION ONE It’s not too late to chuck the agenda! What is it that you want to get out of today?
  64. GROUND RULES • WORK VERSUS WORKSHOP • VEGAS RULES • DIVERSITY & INCLUSION • WHAT & HOW BEHAVIOURS • PARTICIPATION PRIZE!!!!!! • STAY FOCUSED ON OUTCOMES!
  65. PART ONE What effective facilitators do before the workshop starts
  66. ACTIVITY Individually, brainstorm as many best practices as you can that apply to the “before” period. One best practice per post-it note. (7 min)
  67. ACTIVITY Individually, brainstorm as many best practices that you can think of that apply to the “before” period. One best practice per post-it note. There are 4 areas to post your ideas. Post and then we’ll discuss as a group. (13 min) • Logistics • Material • Participants • Misc ideas
  68. PART TWO What effective facilitators do during the workshop
  69. ACTIVITY Each of you has a sheet of flip chart paper. I’d like you to “draw” the journey of the facilitator as a story (sci-fi, fantasy, comic book, whatever). (20 min + 20 min discuss) Who are the other characters, what are the highs and lows of the journey? What must the main character overcome? What traps does he/she need to avoid? What weapons or tools does he/she use?
  70. PART THREE What effective facilitators do after the workshop
  71. ACTIVITY Let’s break into 3 groups. Each group will focus on detailing best practices around one of the following topics (20 min): 1. Call to Action (getting participants to commit to real change) 2. Collateral (what we capture and how we present it back to the customer) 3. Surveys (how should we design & use surveys) Groups present. (15 min, 5 each)
  72. PART FOUR Next Steps
  73. ACTIVITY Write yourself an action plan – what do you need to do before your next session?!? Pair up with one other participant and share your plans. Both of you sign against each plan. Agree when you’ll set a joint checkpoint to ensure that you are on track to deliver your plan.
  74. thank you and let’s continue the dialog…
  75. SHARE THIS DECK & FOLLOW ME(please-oh-please-oh-please-oh-please) stay up to date with my future slideshare posts http://www.slideshare.net/selenasol/presentations https://twitter.com/eric_tachibana http://www.linkedin.com/pub/eric-tachibana/0/33/b53
  76. CLICK HERE FOR MORE!!!!

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