South Ayrshire Libraries - Browse, Check Out, Download: How South Ayrshire libraries embraced eBooks
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  • 1. How South Ayrshire libraries embraced Books e
  • 2.
      • What is an eBook service?
      • How did we obtain one?
      • Was it value for money?
      • What does the future hold ?
      • Frequently asked questions.
  • 3.
    • eBooks are downloadable books which you can read and audio books which you can listen to on a computer and / or on a mobile device such as: an eBook reader, mobile phone, iPod, iPad or MP3 player.
  • 4.
      • The majority of libraries work with an ‘eBook aggregator’.
      • We have a three year contract with Overdrive Inc.
      • Overdrive negotiates all lending rights, copyright issues and permissions with publishers and authors, on our behalf.
      • The contractis comprised of two elements: stock purchase and fixed-price software maintenance.
      • We have contracted to buy a minimum of $5,000 of stock each year.
  • 5.
      • Browse, check out, and download with your library card… anytime, anywhere!
      • Download to a Windows ® or Mac ® computer… and popular mobile devices.
      • Transfer to devices like the Apple ® iPod ® and Sony ® Reader ™ .
  • 6.
      • Library users can choose the lending period – one, two or three weeks.
      • eBooks and eAudio books can be requested. Once the request is available to download, an email willautomatically be sent to the customer.
      • eBooks and eAudio books are automatically deleted from the user’s device at the end of the borrowing period.
      • Easy to use, available 24/7, no late fees
      • Our LMS allows our users to join online.
  • 7.
    • Compatible with
    • Android
    • Blackberry
    • iPhone, iPad, iPod touch
    • Windows mobile
    Download titles directly to your mobile device with the Overdrive ®  Media Console App from iPhone App store or Android Market.
  • 8.
    • 4 th November 2009 conference call with Overdrive.
    • 24 th November 2009 initial meeting with Council lawyers.
    • 20 th January 2010 legal contract signed.
    • 25 th January Overdrive appoints Ben Alcorn as Project Manager
    • 11 th February Overdrive forms completed and returned.
    • 8 th March visit from Claudia Weissmann and our first staff training.
    • 20 th April meeting with our LMS supplier – Innovative Interfaces.
  • 9.
    • April / May 2010.
    • Project implementation and staff training.
    • eBook stock purchasing.
    • Finding IT solutions.
    • 2 nd June 2010 first marketing and advertising meeting.
    • June 2010 testing of patron and catalogue links.
    • 15 th June 2010 site live but not advertised or launched.
    • 1st July 2010 eBook service launched with full media coverage.
    Once these steps were taken the real fun began!
  • 10.
      • The answer is a resounding “yes”!
      • The service has raised the library profile in the local area.
      • New users include many people who had previously thought that the library had nothing to offer.
      • It appeals to younger members – and our eBook Twilight series can’t be lost / stolen or soaked in the bath!
      • It is socially and geographically inclusive – nursing homes, the visually-impaired and includes those that even the mobile library doesn’t reach!
      • Shift workers.
  • 11.
      • We currently have 692 eBook service users.
      • We have issued nearly 5,000 downloads.
      • Our opening stock was 228 titles.
      • 159 titles were eBooks, 70 eAudiobook.
      • eAudio books are as popular as eBooks.
      • By March 2011 we had 611 titles.
      • By March 2011 our e titleswas 3730 - 0.7% of our total checkouts.
      • We now have 410 eBooks and 201 eAudiobooks.
      • This includes 164 children’s / young adult titles.
      • Our budget is £10,500 per year which is 6% of the Book fund.
      • A further £5,000is allocated from the IT budget for site maintenance.
  • 12.
      • Overdrive statistical reports can tell us how our users accessed our site and when they accessed our site.
      • We created an online feedback form.
      • Utilised our library blog to encourage users to provide comments and participate in online surveys.
      • Liaised with school librarians and school pupils.
      • Our annual Reader’s Day included a talk and demonstration on eBooks from an eBook publisher.
  • 13.
    • Close relationship with Council Communications Department.
    • Overdrive has an excellent range of publicity materials that can be customised.
    • We conducted a “planned” campaign that included: business cards, leaflets, book marks, posters, bill boards, local radio jingles and coverage by BBC, STV and local press.
    • Competitions and a range of ongoing publicity on our Library Blog.
    • Utilised Social Networking sites.
    • Won Overdrive’s International Marketing Award 2010 - $1,000 of credits.
  • 14.
    • Much talk of the, “death of the printed book”.
    • More books than ever are being published in paper form.
    • With the ever-increasing number of eBooks being published, it adds up to more words being written, published and read than ever before.
    • Consumer driven.
    • We are all in a 24 / 7 virtual information age.
    • Huge changes being asked of the publishing industry.
    • E books / libraries / publishers / Amazon – new business model required.
  • 15.
    • Big changes being asked of libraries – by their users!
    • E publishing gives greater freedom to all would-be authors to publish material.
    • Libraries required to “signpost” users through the avalanche of e materials now available.
    • Libraries as e publishers.
    • No title need ever be out of print.
  • 16.
    • Library Apps.
    • QR Codes and Near Field Communication.
    • Augmented Reality.
    • E publishing of Local History materials.
    • E textbooks for schools.
    • 18 months ago we had not considered any of the above and now…
    • What will we all be doing in the very near future ?
  • 17.
    • South Ayrshire Libraries are working in conjunction with Solus UK to launch an App in summer 2011.
    • Direct access to Library site.
    • Ability to use all aspects of the service.
    • Branch specific if required.
    • Travel information added.
    • To appeal to South Ayrshire secondary school pupils as each school library comes on board with our LMS.
  • 18.
    • South Ayrshire Libraries intends to publish three eBooks – each converted from print titles in our Local History Collection.
    • First title will be: “A record of the Ayrshire Militia 1802 – 1883”.
    • Books will be sold as POD items and as eBooks on Amazon.
    • Contract with a conversion company.
    • Opened an account with Lightning Source International.
    • Opened an account with Amazon.
  • 19.
    • Do we lend eBook readers? No
    • What proportion of the book budget is devoted to eBooks? 6%
    • What proportion of the issues are eBooks? 0.7%
    • Do you charge for eBooks ? No
    • Most popular downloads: StiegLarsson, James Patterson, Kathy Reichs
    • Our top 50 downloads include titles by: Stephanie Meyer, Anthony Horowitz Jacqueline Wilson
    • Checkouts to 25th May 4461, including 429 downloads of children’s / young adult titles.
    • What formats can be downloaded ? MP3, WMA, ePUB, PDF, Movies and Music
    Jean Inness, South Ayrshire Libraries June 2011