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CelcomBillingV3

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Celcom Green Billing

Celcom Green Billing

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  • 1. GREEN BILLING NOTE: This is a working document and the contents will change from time to time in accordance to changes in the market demand to technological advancements and business needs, as well as when there are corrections. CONFIDENTIALITY: Distribution of this document is restricted to staff of IDOTTV Sdn Bhd, Sedania Corporations & members who are task group members of the project. Holders of this document must ensure the confidentiality of the contents and under no circumstances is this document to be shown or released to anyone outside the company. COPYRIGHT: "The rights, title and interest of the literary, creative and artistic works that contains in this document was created solely by IdotTV Sdn. Bhd. ("the Author") of which copyright of the said works shall be legally enforceable by the Author under the Malaysian law with reference to the Copyright Act 1987 (or any amendment thereof) “. This document and its content may not be copied, photocopied or redistributed without written consent from the author.
  • 2. BACKGROUND INFORMATION
    • Current Billing scenario
    Subscribers Print Bills Bill Delivery Payments
  • 3. CURRENT BILLING SCENARIO - Issues associated with it Subscribers Print Bills Bill Delivery Payments 2 Million postpaid subs 7 Million prepaid subs Option for itemised billing Delay information Outsourced prints Charges per itemised bill RM3.00 Non itemised bills are not charged Celcom has to absorbed cost for heavy subs Delay Postage fee Neglected bills Late payments
  • 4. PROPOSITION To provide real time direct billing to subscribers device that eliminates printing costs and delivery costs to Celcom and promote extra revenue. The subscribers will benefit as they will receive current and real time information.
  • 5.
    • GENERAL CONCEPT
    • SYSTEM ARCHITECTURE
    • USER EXPERIENCE
    • OPERATIONAL WORKFLOW
    THE PROPOSAL
  • 6. GENERAL CONCEPT
    • Allow subscribers with Java Enabled, Symbian,
    • .Net & Blackberry device to opt in for mobile billing
    • Subscribers will have to install applet on the device
    • Subscribers will use the applet to request for
    • bill to be sent to be delivered on the
    • device / hand phones.
  • 7. SYSTEM ARCHITECTURE (Monthly Subscription Mechanism) GPRS Mobile Application CMP Mediation Platform 1) User subscribe mobile billing subscription via SMS to 33333 2) Shortcode Gateway update mobile billing server about the subscription status; AND do the charging via CMP 3) Shortcode Gateway send URL to download mobile application and to view disclaimer page 4) All Mobile Billing operations has to check the subscription status on Mobile Billing server. Only subscribed users will get the billing info Kenan Mobile billing application server Celcom Shortcode gateway charging charging charging SMS HTTP Get HTTP Get HTTP Get
  • 8. USER EXPERIENCE - Accessing the application 1. Select Celcom billing application 2. Account information 3. Request for account summary 4. Display account summary
  • 9. USER EXPERIENCE - Accessing the application 1. Select Account Statement 2. Display account statement 3. Request for monthly detail 4. Display details
  • 10. OPERATIONAL WORKFLOW Page 1 ( Monthly Subscription Mechanism ) Subscription / Registration
  • 11. OPERATIONAL WORKFLOW Page 2 ( Monthly Subscription Mechanism )
  • 12. ADDITIONAL FEATURES
  • 13. UNBILLED MOBILE STATEMENT - Definition
    • “ Unbilled” refers to usage for post billing period
    • until the current IOD date.
  • 14. UNBILLED MOBILE STATEMENT - Concept
    • Allow subscribers to obtain yet to be billed details
    • post billing period to the date of IOD requested.
  • 15. UNBILLED MOBILE STATEMENT - System Architecture GPRS Mobile Application Mobile billing application server Unbilled server CMP Mediation Platform 1) User request to unbilled 2) Mobile billing server interfaces with unbilled server for unbilled operation. Unbilled server responses with unbilled data 3) Mobile billing server response to mobile application with unbilled data 4) Mobile billing server interfaces with CMP to do charging 5) Mobile application displays the current unbilled data as per requested date and time. Unbilled data example: 1. Total Bill amount (RM) 2. Usage duration (minute) 3. Total SMS used 4. Total data used (RM) HTTP Get HTTP Get charging Charging CDR Unbilled query
  • 16.
    • Request for
    • Bill On Demand (Unbilled)
    2. Summary Displayed USER EXPERIENCE - Accessing the application
  • 17. Product Road Map
    • Prepaid Mobile Billing
    • Mobile Bill Payment
    • User Control Features
    • Multiple Bill
  • 18. IDOTTV SDN BHD(640955-T) Level 10, Kelana Park View Tower Jalan SS6/2 47300 Petaling Jaya Selangor, Malaysia www. idot.tv For further information, kindly contact the following; Ahmad Azahari Pawan Teh ( azahari @idot.tv ) Ira Aquma Zainall ( [email_address] ) IDOTTV Sdn Bhd +603.7880.2001 +603.7880.6001 +6019.2435.321