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Kendra Wright| Saffire Events
GOTTA PAY TO PLAY:
The New Face of Facebook
We’ll send you the slides.
NO NEED FOR NOTES
SOMETHING
BUT
WAS MISSING
HELP MORE PEOPLE!
We wanted to
Over 120 Events, Venues & Destinations trust Saffire!
POLLS
FACEBOOK IS KING
Facebook is Dwindling.
BUT YOUMAYHAVE HEARD…
Free
THE OLD WORLD
THE NEW WORLD
In September, Facebook made a change to its algorithm, drastically
reducing the reach of business posts.
In December, they did it again.
Now an estimated only 3% of your followers will see your posts if you
don’t advertise.
WHY?
USER EXPERIENCE
& CA$H
NEW FACEBOOK STRATEGIES
1. Optimize posts for sharing.
2. Re-evaluate your Facebook investment.
3. Engage your fans elsewhere.
4. Pay up. (cheap… for now)
Post and advertise, or don’t post.
ADVANTAGES OF ADVERTISING
• Greater reach
• Greater targeting
• Protection against wasting money
• It won’t run if people don’t click
FACEBOOK AD TARGETING
• Your Facebook followers
• Their friends
• Your email list
• People who are “look-alikes” to your list
• People who went to your website
• Even specific pages
• People who are interested in pertinant organizations
NOT ALL AD METHODS
ARE CREATED EQUAL
GOOD
RIDE THEORGANIC WAVE
POST SOMETHING ENGAGING
…THEN BOOST IT
AUDIENCE TARGETING
BETTER
ADS MANAGER
www.facebook.com/advertising
STEP 1: SET OBJECTIVE
Think about your goal and the type of post your advertising.
EXAMPLE AD TYPES
• PAGE POST ENGAGEMENT – Image, video or text
• PAGE LIKES – Get more Likes on your Facebook page
• CLICKS TO WEBSITE – Drive traffic to your website
• OFFER CLAIMS – Like a coupon, with “Get Offer” button
• EVENT RESPONSES – Includes event details and RSVP link
PAGE POST ENGAGEMENT AD
• Promoting your POST will get more INTERACTION.
• Why you should use it:
• To get more video plays and engagement on photos
• To let your customers know of sales and specials
EXAMPLES
PAGE LIKES AD
• Promoting your PAGE will get more LIKES.
• This was more important when Likes “guaranteed” that
you would show up in their news feed.
• Now it is good for when you advertise to your fans
(because you have them!).
EXAMPLE
CLICKS TO WEBSITE AD
• Promoting your WEBSITE will get more WEB TRAFFIC.
• Why you should use it:
• There is something else to see on your business website or blog
• Prompt lead generation
EXAMPLE
OFFER CLAIMS AD
• Promoting your OFFER will get more REVENUE.
• Why you should use it:
• Allow customers to claim special deals you’re running
• Organic reach: Kendra claimed this deal!
• INSTANT GRATIFICATION!
EXAMPLE
EVENT RESPONSES AD
• Promoting your EVENT will get more ATTENDANCE.
• Why you should use it:
• Same as offers, but no purchase is made
• Organic reach: Kendra is going!
EXAMPLE
STEP 2: SELECT AD PLACEMENT
Where do you want your ad to show up?
STEP 3: DEFINE YOUR AUDIENCE
A more targeted audience means more engagement.
STEP 4: SET YOUR BUDGET
This can be done by day or overall.
GET ORGANIZED (as of yesterday)
Overall objective
Creative – text & images
* NEW in September
Schedule, budget, bids,
targeting & placement*
WHAT DO I NEED TO SPEND?
You can spend as little as $1.00/day for approximately 4000 impressions versus:
STEP 5: WATCH FOR RESULTS
BEST
POWER EDITOR
The most professional way to advertise on Facebook.
More nerdythan Ads Manager
WHY USE POWER EDITOR?
• Create “Dark Posts,” which are unpublished posts
• Hint: great for testing!
• Ability to save and reuse all of your audiences
• Create Lookalike audiences – similar to a list based on email upload
or page Likes
• Bulk ad editing
• Place ads for specific mobile devices
YOU CAN TEST WHAT
WORKS BEST!
FACEBOOK ADS
It has never been cheaper or easier to see what gets results.
THEN APPLY EVERYWHERE!
PUT IT HERE
…AND HERE
AND MOST IMPORTANTLY…
CONTESTS
Facebook
THE DOS & DON’TS
DO
• Collect entries by Comments/Likes
• Collect entries by having users
message you
• Utilize Comments/Likes as a voting
mechanism
DON’T
• Place contests on personal
Facebook timeline
• Require people to tag themselves
in promotions
• Use more than 20% text on your
ad photos
FACEBOOK IMAGE GRID TOOL
If text covers more than 20% of your photo, Facebook won’t let you advertise it!
https://www.facebook.com/ads/tools/text_overlay
TOP 5 CONTEST TIPS
1. SET GOALS
• What are you trying to achieve? Ex: likes, comments, video watches, email addresses
2. CONSIDER THE AUDIENCE
• Important in determining your prize package Ex. Moms, teenagers, etc.
3. DETERMINE THE CONTEST TIME FRAME
• Remember Story Bump! Daily small contests for likes & comments;
longer timeframe for more personal information
CONTEST TIPS, CONT.
4. CREATE A PRIZE PACKAGE
• Both smaller (page posts) and bigger (to build email list)
5. PLAN THE FUFILLMENT
• Know how quickly you can deliver & make sure it’s within the expiration
date
CONTESTS FOR FOOT TRAFFIC
ON SITE
PROMOTE DEALS THAT ARE ONLY AVAILABLE
EXAMPLE
EXAMPLE
EXAMPLE
A GOOD RULE OF THUMB
Create a sense of urgency
• Set a deadline
• Use a countdown
• Make it holiday-specific
VS.
CONTESTS FOR INTERACTION
EXAMPLE
EXAMPLE
EXAMPLE
FUN POSTS
EXAMPLE
FUN POSTS
EXAMPLE
PRIZE IDEAS
• Gate admission tickets
• Unlimited ride wristbands
• Season passes
• Experiences/meet and greets
• Behind the scenes tours (on a golf cart!)
• T-shirts and/or other promotional items
• Giveaways from sponsors
NOTE: We’ve found that 70—80% claim prizes.
CONTESTS FOR MORE DATA
IFRAME IN TO FB
THE BIGCONTEST
USE FOR EMAIL COLLECTION
SMALLER CONTESTS
Two posts:
1. Announce contest
2. Announce winners
EXAMPLE
BIGGER CONTESTS
Four posts:
1. Announce that you’re going to have a contest
“4 MORE DAYS! We'll be giving away 1 sheet of 24 carnival tickets to 5 lucky people later today!
#FinalCountdown”
2. Announce contest
3. Announce that you’re going to announce the winners
“We just drew the name of the first winner of the ULTIMATE FAIR EXPERIENCE! Are you ready to know
who it is?”
4. Announce winners
a. If more than 10 winners, announce in groups of 5
NERDY
Now, for a
Party Trick.
IMAGESare so important.
EVER TAKEN
10% of photos
Were taken in the last 12 months.
POSTS WITH PHOTOS
The engagement rate of Facebook
is so much greater than without.
IMAGESare hard.
LET CANVA WORK FOR YOU
FREE ONLINE MARKETING TIPS
Website www.saffireevents.com
The Amplifier www.saffireevents.com/podcast
Facebook Saffire Events
Twitter @SaffireEvents
Instagram saffireevents
Pinterest saffireevents
YouTube saffirestudio
Questions?
NEW
Advice for a
World
“NEW” ADVICE
Mimic what you see on the platform. Content is King, but context
is even more important.
Don’t interrupt or be intrusive. Talk about what they’re talking
about.
Example: My late talking son.
“NEW” ADVICE
Share “jabs,” non-direct to your offering. Aim to hit an emotion
so hard that the customer wants to share it, because it will say
as much about them as your festival.
Example: Remember when you were little and asked for ice
cream. What happened?
“NEW” ADVICE
Be a real person, like a friend. Share:
• Entertainment to help them escape
• Useful information they can utilize
“NEW” ADVICE
Leverage pop culture
• Show customers you love the music, shows, etc. they do
• BE READY when something happens you can leverage
• Examples: Ponchos, Harlem Shake, Oreos, Sound of Music
FREE ONLINE MARKETING TIPS
Website www.saffireevents.com
The Amplifier www.saffireevents.com/podcast
Facebook Saffire Events
Twitter @SaffireEvents
Instagram saffireevents
Pinterest saffireevents
YouTube saffirestudio
Questions?

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TTIA 2014 The New Face of Facebook

  • 1. Kendra Wright| Saffire Events GOTTA PAY TO PLAY: The New Face of Facebook
  • 2. We’ll send you the slides. NO NEED FOR NOTES
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  • 7. Over 120 Events, Venues & Destinations trust Saffire!
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  • 18. POLLS
  • 19. FACEBOOK IS KING Facebook is Dwindling. BUT YOUMAYHAVE HEARD… Free
  • 21. THE NEW WORLD In September, Facebook made a change to its algorithm, drastically reducing the reach of business posts. In December, they did it again. Now an estimated only 3% of your followers will see your posts if you don’t advertise.
  • 23. NEW FACEBOOK STRATEGIES 1. Optimize posts for sharing. 2. Re-evaluate your Facebook investment. 3. Engage your fans elsewhere. 4. Pay up. (cheap… for now) Post and advertise, or don’t post.
  • 24. ADVANTAGES OF ADVERTISING • Greater reach • Greater targeting • Protection against wasting money • It won’t run if people don’t click
  • 25. FACEBOOK AD TARGETING • Your Facebook followers • Their friends • Your email list • People who are “look-alikes” to your list • People who went to your website • Even specific pages • People who are interested in pertinant organizations
  • 26. NOT ALL AD METHODS ARE CREATED EQUAL
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  • 36. STEP 1: SET OBJECTIVE Think about your goal and the type of post your advertising.
  • 37. EXAMPLE AD TYPES • PAGE POST ENGAGEMENT – Image, video or text • PAGE LIKES – Get more Likes on your Facebook page • CLICKS TO WEBSITE – Drive traffic to your website • OFFER CLAIMS – Like a coupon, with “Get Offer” button • EVENT RESPONSES – Includes event details and RSVP link
  • 38. PAGE POST ENGAGEMENT AD • Promoting your POST will get more INTERACTION. • Why you should use it: • To get more video plays and engagement on photos • To let your customers know of sales and specials
  • 40. PAGE LIKES AD • Promoting your PAGE will get more LIKES. • This was more important when Likes “guaranteed” that you would show up in their news feed. • Now it is good for when you advertise to your fans (because you have them!).
  • 42. CLICKS TO WEBSITE AD • Promoting your WEBSITE will get more WEB TRAFFIC. • Why you should use it: • There is something else to see on your business website or blog • Prompt lead generation
  • 44. OFFER CLAIMS AD • Promoting your OFFER will get more REVENUE. • Why you should use it: • Allow customers to claim special deals you’re running • Organic reach: Kendra claimed this deal! • INSTANT GRATIFICATION!
  • 46. EVENT RESPONSES AD • Promoting your EVENT will get more ATTENDANCE. • Why you should use it: • Same as offers, but no purchase is made • Organic reach: Kendra is going!
  • 48. STEP 2: SELECT AD PLACEMENT Where do you want your ad to show up?
  • 49. STEP 3: DEFINE YOUR AUDIENCE A more targeted audience means more engagement.
  • 50. STEP 4: SET YOUR BUDGET This can be done by day or overall.
  • 51. GET ORGANIZED (as of yesterday) Overall objective Creative – text & images * NEW in September Schedule, budget, bids, targeting & placement*
  • 52. WHAT DO I NEED TO SPEND? You can spend as little as $1.00/day for approximately 4000 impressions versus:
  • 53. STEP 5: WATCH FOR RESULTS
  • 54. BEST
  • 55. POWER EDITOR The most professional way to advertise on Facebook. More nerdythan Ads Manager
  • 56. WHY USE POWER EDITOR? • Create “Dark Posts,” which are unpublished posts • Hint: great for testing! • Ability to save and reuse all of your audiences • Create Lookalike audiences – similar to a list based on email upload or page Likes • Bulk ad editing • Place ads for specific mobile devices
  • 57. YOU CAN TEST WHAT WORKS BEST!
  • 58. FACEBOOK ADS It has never been cheaper or easier to see what gets results.
  • 64. THE DOS & DON’TS DO • Collect entries by Comments/Likes • Collect entries by having users message you • Utilize Comments/Likes as a voting mechanism DON’T • Place contests on personal Facebook timeline • Require people to tag themselves in promotions • Use more than 20% text on your ad photos
  • 65. FACEBOOK IMAGE GRID TOOL If text covers more than 20% of your photo, Facebook won’t let you advertise it! https://www.facebook.com/ads/tools/text_overlay
  • 66. TOP 5 CONTEST TIPS 1. SET GOALS • What are you trying to achieve? Ex: likes, comments, video watches, email addresses 2. CONSIDER THE AUDIENCE • Important in determining your prize package Ex. Moms, teenagers, etc. 3. DETERMINE THE CONTEST TIME FRAME • Remember Story Bump! Daily small contests for likes & comments; longer timeframe for more personal information
  • 67. CONTEST TIPS, CONT. 4. CREATE A PRIZE PACKAGE • Both smaller (page posts) and bigger (to build email list) 5. PLAN THE FUFILLMENT • Know how quickly you can deliver & make sure it’s within the expiration date
  • 68. CONTESTS FOR FOOT TRAFFIC
  • 69. ON SITE PROMOTE DEALS THAT ARE ONLY AVAILABLE
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  • 75. A GOOD RULE OF THUMB Create a sense of urgency • Set a deadline • Use a countdown • Make it holiday-specific
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  • 90. PRIZE IDEAS • Gate admission tickets • Unlimited ride wristbands • Season passes • Experiences/meet and greets • Behind the scenes tours (on a golf cart!) • T-shirts and/or other promotional items • Giveaways from sponsors NOTE: We’ve found that 70—80% claim prizes.
  • 94. USE FOR EMAIL COLLECTION
  • 95. SMALLER CONTESTS Two posts: 1. Announce contest 2. Announce winners
  • 97. BIGGER CONTESTS Four posts: 1. Announce that you’re going to have a contest “4 MORE DAYS! We'll be giving away 1 sheet of 24 carnival tickets to 5 lucky people later today! #FinalCountdown” 2. Announce contest 3. Announce that you’re going to announce the winners “We just drew the name of the first winner of the ULTIMATE FAIR EXPERIENCE! Are you ready to know who it is?” 4. Announce winners a. If more than 10 winners, announce in groups of 5
  • 100. EVER TAKEN 10% of photos Were taken in the last 12 months.
  • 101. POSTS WITH PHOTOS The engagement rate of Facebook is so much greater than without.
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  • 104. LET CANVA WORK FOR YOU
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  • 106. FREE ONLINE MARKETING TIPS Website www.saffireevents.com The Amplifier www.saffireevents.com/podcast Facebook Saffire Events Twitter @SaffireEvents Instagram saffireevents Pinterest saffireevents YouTube saffirestudio Questions?
  • 108. “NEW” ADVICE Mimic what you see on the platform. Content is King, but context is even more important. Don’t interrupt or be intrusive. Talk about what they’re talking about. Example: My late talking son.
  • 109. “NEW” ADVICE Share “jabs,” non-direct to your offering. Aim to hit an emotion so hard that the customer wants to share it, because it will say as much about them as your festival. Example: Remember when you were little and asked for ice cream. What happened?
  • 110. “NEW” ADVICE Be a real person, like a friend. Share: • Entertainment to help them escape • Useful information they can utilize
  • 111. “NEW” ADVICE Leverage pop culture • Show customers you love the music, shows, etc. they do • BE READY when something happens you can leverage • Examples: Ponchos, Harlem Shake, Oreos, Sound of Music
  • 112. FREE ONLINE MARKETING TIPS Website www.saffireevents.com The Amplifier www.saffireevents.com/podcast Facebook Saffire Events Twitter @SaffireEvents Instagram saffireevents Pinterest saffireevents YouTube saffirestudio Questions?