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Operational, Business and
Legal Issues in Offshoring
                      September 25, 2012

                       Presented by
                  Royse Law Firm, PC &
                  Offshoring Success LLC




Copyright © 2012, Royse Law Firm, PC and Offshoring Success LLC. All rights reserved
Speakers


           M. M. “Sath” Sathyanarayan
           President
           Offshoring Success LLC




           Satya S. Narayan
           Attorney (Licensed in California and India)
           Royse Law Firm, PC
Common Problems




1.   Vendor Selection Process
2.   Project Management
3.   Deadlines/Productivity
4.   Vendor Employee Control
5.   Global Teams
Vendor Selection Process
Project Management
Deadlines/Productivity
Vendor Employee Control
Global Teams
Questions?
M. M. “Sath” Sathyanarayan
President
Offshoring Success LLC
E-mail: sath@OffshoringSuccess.com
URL: www.OffshoringSuccess.com
LinkedIn: http://www.linkedin.com/in/mmsath
Twitter: http://twitter.com/sathmm

Satya S. Narayan
Attorney (Licensed in California and India)
Royse Law Firm, PC
E-mail: snarayan@rroyselaw.com
Bio URL: http://rroyselaw.com/satya_narayan.html
Royse Law Firm URL: www.rroyselaw.com

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Operational, Business and Legal Issues in Offshoring

  • 1. Operational, Business and Legal Issues in Offshoring September 25, 2012 Presented by Royse Law Firm, PC & Offshoring Success LLC Copyright © 2012, Royse Law Firm, PC and Offshoring Success LLC. All rights reserved
  • 2. Speakers M. M. “Sath” Sathyanarayan President Offshoring Success LLC Satya S. Narayan Attorney (Licensed in California and India) Royse Law Firm, PC
  • 3. Common Problems 1. Vendor Selection Process 2. Project Management 3. Deadlines/Productivity 4. Vendor Employee Control 5. Global Teams
  • 9. Questions? M. M. “Sath” Sathyanarayan President Offshoring Success LLC E-mail: sath@OffshoringSuccess.com URL: www.OffshoringSuccess.com LinkedIn: http://www.linkedin.com/in/mmsath Twitter: http://twitter.com/sathmm Satya S. Narayan Attorney (Licensed in California and India) Royse Law Firm, PC E-mail: snarayan@rroyselaw.com Bio URL: http://rroyselaw.com/satya_narayan.html Royse Law Firm URL: www.rroyselaw.com

Editor's Notes

  1. Roger introduces webinar. Rgoer/ Yvonne addresses housekeeping items (e.g., how audience should submit questions).
  2. Roger introduces us.
  3. Sath speaks to this intro slide.
  4. Vendor competence and capacity - Sath Understand culture - Sath Clarify expectations - Sath Get all stakeholders involved – (1) Sath speaks from ops perspective; (2) Satya speaks from legal/ contracts perspective
  5. Sath speaks from ops perspective Satya speaks from legal/ contracts perspective
  6. Set milestones – Sath Progress reports/ audits – Sath Escalation path – Satya Delay penalties/ early completion incentives - Satya
  7. Identify key/dedicated personnel – Sath Replacement personnel bandwidth – Satya Incentives to reduce turnover – Sath Downsizing - Satya
  8. Customer affiliates? Vendor affiliates? – Sath Is parent or affiliate responsible – Sath from ops perspective; Satya from legal/ contracts perspective Foreign laws compliance and issues - Satya