Operational, Business and Legal Issues in Offshoring

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Joint webinar. Proposed speaking structure.

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  • Roger introduces webinar. Rgoer/ Yvonne addresses housekeeping items (e.g., how audience should submit questions).
  • Roger introduces us.
  • Sath speaks to this intro slide.
  • Vendor competence and capacity - Sath Understand culture - Sath Clarify expectations - Sath Get all stakeholders involved – (1) Sath speaks from ops perspective; (2) Satya speaks from legal/ contracts perspective
  • Sath speaks from ops perspective Satya speaks from legal/ contracts perspective
  • Set milestones – Sath Progress reports/ audits – Sath Escalation path – Satya Delay penalties/ early completion incentives - Satya
  • Identify key/dedicated personnel – Sath Replacement personnel bandwidth – Satya Incentives to reduce turnover – Sath Downsizing - Satya
  • Customer affiliates? Vendor affiliates? – Sath Is parent or affiliate responsible – Sath from ops perspective; Satya from legal/ contracts perspective Foreign laws compliance and issues - Satya
  • Operational, Business and Legal Issues in Offshoring

    1. 1. Operational, Business andLegal Issues in Offshoring September 25, 2012 Presented by Royse Law Firm, PC & Offshoring Success LLCCopyright © 2012, Royse Law Firm, PC and Offshoring Success LLC. All rights reserved
    2. 2. Speakers M. M. “Sath” Sathyanarayan President Offshoring Success LLC Satya S. Narayan Attorney (Licensed in California and India) Royse Law Firm, PC
    3. 3. Common Problems1. Vendor Selection Process2. Project Management3. Deadlines/Productivity4. Vendor Employee Control5. Global Teams
    4. 4. Vendor Selection Process
    5. 5. Project Management
    6. 6. Deadlines/Productivity
    7. 7. Vendor Employee Control
    8. 8. Global Teams
    9. 9. Questions?M. M. “Sath” SathyanarayanPresidentOffshoring Success LLCE-mail: sath@OffshoringSuccess.comURL: www.OffshoringSuccess.comLinkedIn: http://www.linkedin.com/in/mmsathTwitter: http://twitter.com/sathmmSatya S. NarayanAttorney (Licensed in California and India)Royse Law Firm, PCE-mail: snarayan@rroyselaw.comBio URL: http://rroyselaw.com/satya_narayan.htmlRoyse Law Firm URL: www.rroyselaw.com

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