VoIP can provide significant cost savings over traditional phone lines by utilizing an internet connection instead. It offers new features like video calling and integrations with applications. The history of VoIP dates back to 1973 with voice calls over ARPANET, and it grew slowly until broadband proliferation after 2000 accelerated adoption. A key development was SIP standardization in 1999-2005 that helped VoIP systems communicate. However, hacking VoIP services for profit is illegal, as one man learned after being sentenced to 10 years in prison for stealing $1.4 million in calls.

1. Why use VoIP ?
Get more bang for your buck
Potential huge savings, but this is eroding
Amazing new features and applications
Having the power of large organizations platform
Not needed if only to make and receive calls

2. The history of VoIP
• 1973 telephony ran over ARPANET
• 1996 pc-pc telephony rolled out in commercial form, use of h.323
• 1997 internet telephony mag rolled out
• 2000 3% of all voice traffic via voip
• 2003 skype is launched, changes the face of telco forever
• 2007 proliferation of broadband to home
and business explodes, facilitating use of voip
• March 2009, 110 million paid voip subs,
22.7 million in usa, 21.4 in japan,
16 million in france, 8 million in germany
• Globally there are 4.6 billion mobile subs,
one billion fixed line voice accounts

3. Voip largest leap, adoption of SIP ~2005
SIP – Session Initiation Protocol, Sets up, modifies and
terminates media sessions, it also, but not confined too;
• registration of devices
• user location
• mobility
• hooks for policing
• web and media integration
• 1999 standards for SIP released
• ~2005 Sip begins to take hold in voip community
• 2006 hardware vendors start adding sip support

4. According to Wikapedia The Session Initiation Protocol (SIP) is a
signaling protocol. It is widely used for controlling multimedia
communication sessions such as voice and video calls over
Internet Protocol (IP).

5. features management
crm
video
Your SIP
voice

6. features
Conferencing Bridge
Interconnection
Monitoring
Recording
IVR

7. VoIP hacker gets 10 years in prison
By Mike Dolan Created 09/27/2010 - 12:07pm
After he sold VoIP services routing calls over over other networks
that he hacked, Edwin Andres Pena racked up $1.4 million worth
of stolen calls. The Venezuelan citizen based his operations out of
New Jersey and went on the run when he was arrested back in 2006.
Police caught up with him in Mexico in 2009 and he is the first person
to be sentenced to prison for hacking VoIP services.
Pena set up a wholesale voice company in which he sold
VoIP minutes at cut rate prices. The secret to his bargain
calling plans was that the minutes were all stolen by hacking
other VoIP companies. Now, he will spend ten years behind
bars and then face a number of years under supervision
to prevent him from striking again. He will also have to
come up with another scheme during that time to pay
back the million plus dollars he must pay in restitution.
It is also in the works that he will be deported back to
Venezuela where he is a citizen.

8. Visual Voicemail
Queue and Agent Statistics
Multiple Location, Tenant and Profile Support
Profile Navigator
Queues/Agents
Extension Directories
Administration Interface
Chat
crm Customized Presences

10. video
Smarphone
Laptop/PC
Personal
Room Based

11. voice
Traditional VoIP
Extended VoIP - SME
Call Center VoIP
Global Roaming Bypass
Global Local Number
Smartphone office extension

12. HONG KONG
TO ILL
UP T B
LL N
BI RE
D R
ID CU
SZ
T R
CU % Y
50
Your SIP
AT HOME
CEO OFFICE EXTENSION
USA