Presentation given by Bernadette Clemente & Cindy Cicalese at SMWCon Fall 2013 in Berlin, Germany

1. Approved for Public Release; Distribution Unlimited. 13-3656
Building Enterprise Knowledge
using Semantic Encyclopedias
Bernadette Clemente
Dr. Cindy Cicalese
SMWCon Fall 2013
Tuesday, 29 October 2013
Berlin, Germany
© 2013 The MITRE Corporation. All rights reserved.

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Agenda
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About us
About MITRE
Tour
Future Directions
Final Thoughts
© 2013 The MITRE Corporation. All rights reserved.
For limited distribution only

3. |3|
About us
MITRE’s Software Solutions and Technologies
•
40+ developers specializing in experimentation, mobile computing, robotics, and social media.
•
Bernadette Clemente, Associate Department Head
•
Dr. Cindy Cicalese, Senior Technical Advisor
© 2013 The MITRE Corporation. All rights reserved.

4. |4|
About MITRE
 Not-for-profit organization that operates federally funded research and
development centers (FFRDCs) sponsored by the United States federal
government. MITRE helps its sponsors with:
– Scientific research and analysis
– Development and acquisition
– Systems engineering and integration
 From MITRE website:
http://www.mitre.org
– “…We foster a culture of knowledge sharing. We apply what we learn from
addressing one sponsor's challenges to similar issues faced by other
agencies. This means when sponsors engage with us, they have access to
all the minds of MITRE…”
© 2013 The MITRE Corporation. All rights reserved.

5. 5
Cross-Cutting Knowledge
Staff Pages
• Use semantic encyclopedias to capture
and reuse cross-cutting knowledge across:
Customer
Portfolio Pages
• Projects
• Customer missions
Discussion
• Technologies
• Corporate centers
Work Product
Deliverables
• Aggregate and visualize longitudinal
Project Pages
behavior patterns of staff, business units,
topics, task activities, customer missions.
• Preserve corporate cross-cutting memory.
Marketing the value proposition
“Wiki” tightly associated with Wikipedia and Wiki Leaks. “Semantic wiki” is a concatenation of two concepts – semantic web
and wiki publishing. “Enterprise Encyclopedia” is technology agnostic and tangible.
© 2013 The MITRE Corporation. All rights reserved.

6. MITRE Gestalt Framework (MGF)
 Set of extensions and design patterns for constructing semantic
encyclopedias based on MediaWiki and Semantic MediaWiki.
– Promotes findability, reuse, and analytics.
– Accelerates knowledge capture across linked encyclopedias.
– Received 2 MITRE Knowledge Management Awards.
– 50+ MGF encyclopedias at MITRE and at customer sites with varying
levels of success and adoption.
Development
Staging
Production
tools.mitre.org
© 2013 The MITRE Corporation. All rights reserved.
Archive

7. 7
Origins
Needed a structured approach for
capturing and reusing cross-cutting
knowledge.
One size might not fit all
Wikipedia benefits from a very large user community. Small user communities benefit from shaping their
encyclopedia’s structure.
© 2013 The MITRE Corporation. All rights reserved.

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Human Language Technology
Iconography
Smart phone iconography developed in anticipation of mobile access is not alluring from the desktop.
Common denominators
While other groups share project information, this community shares events and tool evaluations.
© 2013 The MITRE Corporation. All rights reserved.

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Robotics
Champions are the strongest indicators of success
A tireless champion redirects contributions from email and other formats to the semantic encyclopedia.
Re-skin the user interface for the enterprise
Knowledge workers need intuitive user interfaces. Developers tolerate busy or complicated interfaces.
Periodic Model Review
User community behavior determines the strength of a model.
© 2013 The MITRE Corporation. All rights reserved.

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Reports Drive Robopedia
Small contributions form large patterns
Simple reports visualized as tag clouds, tables, and charts provide an evidence-based view of longitudinal individual as well
as group activity.
© 2013 The MITRE Corporation. All rights reserved.

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Tool Taxonomy
Taxonomy
Application areas map to business units. This helps users see where their tools “fit” within MITRE technical centers.
© 2013 The MITRE Corporation. All rights reserved.

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Integrate Related Enterprise Data
Integrate enterprise data
Combining enterprise data with semantic encyclopedia content helps groups document their work program.
© 2013 The MITRE Corporation. All rights reserved.

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Social Bibliography
Faceted navigation
Book covers enhance the user experience when using the Semantic Result Format filtered format.
© 2013 The MITRE Corporation. All rights reserved.

14. 14
Radar R&D Portfolio
Visualization
Project information coverage diagnostics can look like an eye chart and yet be very useful to a community.
© 2013 The MITRE Corporation. All rights reserved.

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Developer Documentation
A good idea can be applied to itself
We use a semantic encyclopedia for documentation and training. We built 25+ extensions and 5 are planned for
contribution to the MediaWiki community.
© 2013 The MITRE Corporation. All rights reserved.

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MGF Extension Showcase
Drinking our own champagne to showcase and test extensions
“Extension” encyclopedias are very useful for showcasing and testing across the production environment.
© 2013 The MITRE Corporation. All rights reserved.

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Portfolio
Internal MITRE Encyclopedias
Single Topic Collections
Robotics, Autonomous Systems,
Machine Vision 8,985
Gestalt
1,898
Human Language Technology
1,634
Acquisition
1,137
Mobile Computing
1,003
Experimentation
821
Biosecurity
617
Enterprise Systems Engineering
374
Social Media
299
Disaster Communications
216
Customer Encyclopedias
Business Unit Collections
Lab Showcase
73
Department Showcase
134
Division Performance
2,304
Corporate Space Initiative
2,740
Enterprise Object Collections
Tool Repository and Knowledge
2,875
Reading Lists
251
Massive Open Online Courses
218
Datasets, Models, Methodologies
205
Corporate Goals
61
Bandwidth Capacity Management
IC
Technology Management Framework
DISA
Small Business Technology Innovation
DoD
Geospatial Intelligence Environment
IC
Test Resource Management Center
DoD
Joint Counter Radio Controlled IED
Electronic Warfare Portfolio Management
Cyber Intelligence
US Navy
DOJ
Geospatial R&D Portfolio Management
Radarpedia
IC
DoD
Science and Technology R&D Portfolio
Management
Proliferation
The short term and harder goal is to increase participation. We cultivated group-specific encyclopedias with their own
metadata definitions to grow knowledge. Encyclopedia proliferation was more important in the short term than the
development of common metadata definitions. The longer range goal is to evolve towards one encyclopedia.
© 2013 The MITRE Corporation. All rights reserved.
IC

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View Network Patterns Across Encyclopedias
Network Patterns
Useful for reviewing collections and related collections. Reveals captured knowledge relationship strengths and weakness.
© 2013 The MITRE Corporation. All rights reserved.

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Future Directions:
Federate Semantic Encyclopedias
Encyclopedias, chapters, book shelves
Opportunity to federate distributed semantic encyclopedias into a unified knowledge worker experience.
© 2013 The MITRE Corporation. All rights reserved.

20. 20
Final Thoughts
 Enterprise knowledge sharing
– Top down – one size fits all.
– Exchange questions and answers in discussion forums.
– Create work products for a specific purpose.
– Email documents among a group of editors.
– Upload documents to document repositories.
– Publish enterprise stories.
– Organize technical exchange meetings.
– Fill out enterprise forms.
 Federation of semantic enterprise encyclopedias
– Bottom up approach (group-specific).
– Abstract knowledge work into reusable semantic entities.
– Create encyclopedia articles using semantic forms for an enterprise audience.
– Reuse semantic entities through queries.
– Combine social and enterprise content within semantic encyclopedias.
– Federate semantic encyclopedias.
 Semantic MediaWiki is well-suited for building enterprise knowledge one group at a time.
© 2013 The MITRE Corporation. All rights reserved.