TargetSolutions - Course Descriptions Guide

Accidents & Emergencies…………………………………………………………………………………..… 5
Adjusting to Changing Conditions………………………………………………………………………..… 5
Advanced Construction Safety (MOD 1) ………………………………………………………………… 6
Advanced HAZWOPER Awareness (MOD #1) ………………………………………………………… 8
Aerosol Transmissible Diseases ……………………………………………………………………………. 10
Aggressive Driving ……………………………………………………………………………………………… 11
Alcohol-Free Workplace ………………………………………………………………………………………. 11
Anger, Violence, and Conflict in the Workplace ……………………………………………………… 12
Asbestos Awareness …………………………………………………………………………………………… 12
Back Injury Prevention ……………………………………………………………………………………….. 13
Bloodborne Pathogens Safety ……………………………………………………………………………… 13
Building Evacuation and Emergencies …………………………………………………………………… 14
Cal/OSHA Log 300 ………………………………………………………………………………………………. 14
Combustible & Flammable Liquids …………………………………………………………………………. 15
Compressed Gas Safety ………………………………………………………………………………………... 15
Computer Security Awareness ……………………………………………………………………………….. 16
Confined-Space Entry ……………………………………………………………………………………………. 16
CPR Academic ……………………………………………………………………………………………………… 17
Customer Service ………………………………………………………………………………………………… 17
Dangers of Speeding …………………………………………………………………………………………… 18
Dealing with Issues of Alcohol and Substance Abuse ………………………………………………. 18
Defensive Driving Strategies ………………………………………………………………………………… 19
Diet & Nutrition ……………………………………………………………………………………………..…… 19
Disaster Preparedness …………………………………………………………………………………………. 20
Discipline and Termination …………………………………………………………………………………… 20
Driving Safety ……………………………………………………………………………………………………… 21
Drug-Free Workplace …………………………………………………………………………………………… 21
Electrical Safety …………………………………………………………………………………………………… 22
Employment Practices Overview …………………………………………………………………………… 22
Ethics in the Workplace ………………………………………………………………………………………… 23
Eye Safety …………………………………………………………………………………………………………… 23
Fall Protection ……………………………………………………………………………………………………… 24
Fire Extinguisher Safety ………………………………………………………………………………………… 24
Fire Prevention Safety …………………………………………………………………………………………… 25
Fleet Program Accidents & Emergencies for Large Vehicle Operators ……………………… 25
Fleet Program Accidents and Emergencies …………………………………………………………… 26
Fleet Program Adjusting to Changing Conditions…………………………………………………… 26
Fleet Program Adjusting to Changing Conditions for Large Vehicle Operators ……………… 27
Fleet Program Aggressive Driving …………………………………………………………………………… 27
Fleet Program Aggressive Driving for Large Vehicle Drivers ………………………………………. 28
Fleet Program Dangers of Speeding ………………………………………………………………………… 29
Fleet Program Dangers of Speeding for Large Vehicle Drivers …………………………………… 29

Fleet Program Defensive Driving Strategies ……………………………………………………………… 30
Fleet Program Defensive Driving Strategies for Large Vehicle Drivers …………………………. 30
Fleet Program Distracted Driving …………………………………………………………………………….. 31
Fleet Program Distracted Driving for Large Vehicle Drivers ………………………………………… 31
Fleet Program Driver Safety Orientation …………………………………………………………………… 32
Fleet Program Driver Safety Orientation for Large Vehicle Drivers ………………………………. 32
Fleet Program Expressway and Highway Driving ………………………………………………………..33
Fleet Program Impaired Driving ……………………………………………………………………………… 33
Fleet Program Impaired Driving for Large Vehicle Drivers ………………………………………….. 34
Fleet Program Intersection Safety …………………………………………………………………………… 34
Fleet Program Intersection Safety for Large Vehicle Drivers ……………………………………… 35
Fleet Program Large Vehicle Characteristics …………………………………………………………….. 35
Fleet Program Passenger Van Safety ……………………………………………………………………….. 36
Fleet Program Safe Backing …………………………………………………………………………………… 36
Fleet Program Safe Backing for Large Vehicle Drivers ……………………………………………….. 37
Fleet Program Seat Belt & Airbag Safety ………………………………………………………………….. 37
Fleet Program Seat Belt & Airbag Safety for Large Vehicle Drivers ……………………………… 38
Fleet Program Securing Materials for Transportation ………………………………………………… 38
Fleet Program Securing Materials for Transportation for Large Vehicle Drivers …………….. 39
Fleet Program Sharing the Road ……………………………………………………………………………… 39
Fleet Program Sharing the Road for Large Vehicle Drivers ………………………………………… 40
Fleet Program Vehicle Inspection and Maintenance ………………………………………………….. 41
Fleet Program Vehicle Inspection and Maintenance for Large Vehicle Drivers ……………… 42
Fleet Program Vehicle Safety and Security ……………………………………………………………….. 43
Fleet Program Vehicle Safety and Security for Large Vehicle Drivers …………………………….44
Forklift Safety ………………………………………………..……………………………………………………….44
General Construction Safety ………………………………………………..………………………………… 45
General First Aid Part 1 ………………………………………………..………………………………………… 45
General First Aid Part 2 ………………………………………………..………………………………………… 46
General HIPAA Awareness ………………………………………………..…………………………………… 46
General Office Ergonomics ………………………………………………..…………………………………… 47
Hand & Power Tool Safety ………………………………………………..…………………………………… 47
Hazard Communication ………………………………………………..………………………………………… 48
HAZMAT Spill Prevention & Control ………………………………………………..………………………. 49
HAZMAT Transportation ………………………………………………..……………………………………… 50
Health & Wellness ………………………………………………..……………………………………………… 50
Hearing Conservation ………………………………………………..…………………………………………… 51
HIV/AIDS Awareness ………………………………………………..…………………………………………… 51
Impaired Driving ………………………………………………..………………………………………………… 52
Incident Investigation ………………………………………………..…………………………………………. 52
Indoor Air Quality ………………………………………………..………………………………………………… 53
Industrial Ergonomics ………………………………………………..…………………………………………… 53
Intersection Safety ………………………………………………..…………………………………………….. 54
Interviewing and Hiring ………………………………………………..……………………………………… 54
Laboratory Safety ………………………………………………..………………………………………………… 55
Ladder & Scaffolding Safety ………………………………………………..……………………………… 55
Large Vehicle Characteristics ………………………………………………..……………………………… 56
Laser Safety ………………………………………………..…………………………………………………….. 56

Lead Awareness ………………………………………………..………………………………………………… 57
Lock-Out / Tag-Out ………………………………………………..……………………………………………. 57
Machine Guarding ………………………………………………..……………………………………………… 58
Materials Handling, Storage, Use, & Disposal ………………………………………………..………… 58
Motor Vehicle Incident Investigation for Supervisors ……………………………………………….. 58
Motor Vehicle Personnel Selection for Supervisors ………………………………………………..… 59
Motor Vehicle Safety Overview for Supervisors ………………………………………………..……… 59
Office Safety ………………………………………………..……………………………………………………… 60
Performance Management ………………………………………………..…………………………………… 60
Personal Protective Equipment ………………………………………………..……………………………… 61
Preventing Discrimination in the Workplace ………………………………………………..…………… 61
Radiation Safety ………………………………………………..……………………………………………………62
Reasonable Suspicion of Alcohol for Supervisors ………………………………………………..………62
Reasonable Suspicion of Drugs for Supervisors ………………………………………………..…..… 63
Red Flag Rules (Identity Theft Protection) ………………………………………………..………..…… 63
Respiratory Protection ………………………………………………..………………………………………… 64
Risk Assessment Analysis ………………………………………………..……………………………………… 64
Safe Backing ………………………………………………..………………………………………………………. 65
Seat Belt & Airbag Safety ………………………………………………..……………………………………… 66
Securing Materials for Transportation ………………………………………………..…………………… 66
Sexual Harassment Awareness ………………………………………………..……………………………… 67
Sexual Harassment Awareness for Supervisors ……………………………………………..………… 67
Sharing the Road ………………………………………………..………………………………………………… 68
Slips, Trips, & Falls Prevention ………………………………………………..……………………………… 68
Trenching & Shoring ………………………………………………..…………………………………………… 69
Understanding Employee Leave ………………………………………………..…………………………… 69
Vehicle Inspection and Maintenance ………………………………………………..……………………… 70
Vehicle Safety and Security ………………………………………………..…………………………………… 71
Welding Safety ………………………………………………..…………………………………………………… 71
Working in Extreme Temperatures ………………………………………………..……………………….. 72
Workplace Diversity ………………………………………………..……………………………………………… 72
Workplace Stress ………………………………………………..………………………………………………… 73
Workplace Violence ………………………………………………..……………………………………………… 73

5
ACCIDENTS & EMERGENCIES
This course provides guidance for employees who drive vehicles on the job, describing post-accident
procedures such as who to call, what information to provide and collect, and what forms to complete.
Information is also provided on what employee drivers can expect during the accident investigation
that will be carried out by their organization and what corrective actions could be recommended to
prevent similar accidents in the future. The course also discusses strategies for responding safely to
unexpected vehicle emergencies, such as a mechanical failure. Equipping a vehicle with an accident
kit and emergency supplies is also part of the recommended preparation strategies as well as some
tips on preventing the major causes of accidents and emergencies.
Course Duration: .5 hour(s)
Audience: Drivers
Prerequisite: No prior knowledge is required.
Regulatory: Reference: None
*Course available in Spanish
ADJUSTING TO CHANGING CONDITIONS
In 2005, 848,000 crashes in the U.S. occurred under rain, sleet, or snow conditions, and although
there are far fewer vehicles on roadways at nighttime, over half of all vehicle crashes involving
fatalities occurred in dim or dark lighting conditions. Certainly, environmental conditions play a
significant role in vehicle crashes. The most unfortunate aspect of such collisions is that oftentimes
they are entirely preventable. The main culprit in such crashes is not the effect of the environment
but the drivers who failed to recognize the hazardous conditions and drive appropriately.
Environmental conditions that can affect driving include weather, visibility, and road surface quality.
All of these require drivers to be able to respond appropriately and adjust their driving performance
to make sure the vehicle handles safely under the conditions present. This course reviews these
environmental conditions and explains the required driver responses to ensure safe vehicle
operations.
Course Duration: 1 hour(s)
Audience: Drivers
Regulatory Reference: None

6
ADVANCED CONSTRUCTION SAFETY (MOD 1)
Did you know that one of every five workplace fatalities is a construction worker? Despite its high
fatality rate, construction can be a safe occupation when workers are aware of the hazards, and use
an effective Safety and Health Program. This course is intended to provide employees and supervisors
a general understanding of the topics outlined in the OSHA 10-Hour Construction Safety Outreach
Program. Since workers are the target audience, the course will generally emphasize the following: 1)
hazard identification, 2) avoidance, and 3) control. Although general standards may be referenced,
the course will not over emphasize the use of standards per se. No attempt has been made to treat
the topics exhaustively.
Audience: This program is non-mandatory.
Regulatory Reference: 29 CFR 1926

7

8
ADVANCED HAZWOPER AWARENESS (MOD #1)
A hazardous materials incident is defined as the release, or suspected release, of a hazardous material
into the environment. Even with the best prevention methods in place, hazardous materials incidents
are bound to happen. Understanding the nature of the hazardous materials you work with, and how
to respond to an incident or potential incident will help you quickly manage a dangerous situation and
minimize damage done to persons, the environment, and facilities. Being able to recognize and
quickly request the appropriate aid is the main responsibility of first responders at the awareness
level. First responders at the awareness level are typically workers likely to witness or discover a
hazardous materials release rse is specifically designed to review the basics of hazardous materials
that awareness level first responders must know. This training program consists of four modules. To
maximize knowledge on the topic, it is recommended that you take all four modules.
Audience: All employees who are exposed to hazardous substances, health hazards, or safety hazards
and their supervisors and management responsible for the site shall receive training to meet the
requirements of the annual HAZWOPER 8-hour refresher course.
Prerequisite: None
Regulatory Reference: OSHA 29 CFR1910.120(q)(8)
Identifying hazardous substances is an important part of HAZWOPER awareness. It is essential to
recognize how hazardous substances are labeled and identified. This course discusses the different
methods of hazard identification, the use of safety data sheets, and what materials are available to
you for understanding the properties and hazards of certain chemicals. This training program consists
of four modules. To maximize knowledge on the topic, it is recommended that you take all four
modules.
Prerequisite: None

9
When working with hazardous chemicals, understanding its effects on the body, the possible routes
of entry, and basic toxicology will help you prevent and minimize toxic exposures. In addition to these
topics, this course discusses ways to protect against hazardous exposure through the use of safety
controls. It also discusses the different types of personal protective equipment (PPE), how to properly
test safety equipment, and the limitations of personal protective equipment. This training program
consists of four modules. To maximize knowledge on the topic, it is recommended that you take all
four modules.
Prerequisite: None
Understanding your role in the event of a hazardous materials incident will help streamline
operations and minimize damage to life, the environment, and property. This course will outline steps
to take to avoid hazardous materials emergencies, and the role of first responders with a special
emphasis on the awareness level first responder. The incident command system and decontamination
procedures will also be addressed. This training program consists of four modules. To maximize
knowledge on the topic, it is recommended that you take all four modules.
Audience: All employees who are exposed to hazardous substances, health hazards, or safety
hazards and their supervisors and management responsible for the site shall receive training to meet
the requirements of the annual HAZWOPER 8-hour refresher course.
Prerequisite: None

10
AEROSAL TRANSMISSIBLE DISEASES
Airborne pathogens are serious threats to employees in many different environments. They can
spread rapidly from a single infected individual to cause infection in many others in the vicinity.
Without vaccination and observing adequate precautions, employees can become sick, missing work
and passing their illness on to others. The result of the lost workdays and productivity can impose a
financial burden on employers and can even lead to death in certain individuals. Recognizing these
dangers and intending to protect all employees in California who face occupational exposure, the
California Occupational Safety & Health Standards Board (Cal/OSHA) adopted the aerosol
transmissible diseases standard in May 2009. It aims to protect workers in California in professions
that involve potential exposure to ATD-causing pathogens. The standard requires covered employers
to take steps to protect their employees from ATD infection. This course is based on the Cal/OSHA
ATD standard, and is geared toward familiarizing employees with relevant topics in the standard.
Topics such as the modes of transmission of ATDs, signs and symptoms of ATDs, identifying workplace
exposures, and strategies to reduce infections all receive full treatment. The importance of
respiratory protection, disinfection and decontamination, as well as vaccination, and post-exposure
care are also covered.
NOTE TO EMPLOYERS: In addition to the topics introduced in this course, the ATD standard requires
that training be tailored to the unique demands of each workplace, and include a specific look at what
particular exposures your employees face in your workplace. Employees must also be provided with
copies of the ATD standard and the ATD Exposure Control Plan and/or Biosafety Plan used in your
workplaces as well as notification of the means by which they can provide input as to its
effectiveness.
Audience: General audience
Prerequisite: No prior knowledge required
Regulatory Reference: Cal/OSHA Standard Title 8, Chapter 4, Subchapter 7, Article 109, Section 5199

11
AGGRESSIVE DRIVING
Aggressive driving is a serious problem on American roadways. The National Highway Traffic Safety
Administration (NHTSA) estimates that aggressive drivers cause two-thirds of all fatal crashes today.
While drivers under 30 are most likely to show aggressive driving behavior at the wheel, aggressive
driving is a problem that crosses generational, racial, gender, and geographic lines. Aggressive driving
is a problem that puts all drivers, passengers, and pedestrians in danger. Aggressive drivers may be
unpredictable, take risks, make erratic maneuvers, and have little regard for the welfare of others.
Therefore, even drivers who may not consider themselves aggressive should still learn strategies for
how to avoid provoking an aggressive driving incident. This course proposes strategies to avoid both
perpetrating and provoking an aggressive driving incident and discusses speeding as a primary and
deadly symptom of aggressive driving. It is hoped that this course will help our roadways become
safer and less stressful, which will ultimately save lives, minimize injuries, and save on property
damage repair costs.
Audience: Individuals who drive on the job.
Prerequisite: No previous knowledge required
ALCOHOL-FREE WORKPLACE
Alcohol, a very simple molecule, is one of the most widely used drugs in the world. Like other general
anesthetics, alcohol is a central nervous system depressant. When alcohol is consumed, it is
distributed throughout the body and exerts most of its effects in the brain. In general, its effects are
proportional to its concentration in the blood. It is estimated that alcohol abuse costs society an
estimated $116 billion a year and is associated with up to half of all traffic fatalities. In the workplace,
the costs associated with alcohol abuse include increased absences, accidents, and errors. This
training course has 12 learning modules with a ten-question exam.
Audience: This training program complements the mandatory drug & alcohol testing for all
employees who operate company vehicles that meet certain DOT requirements. Generally, the DOT
rules cover commercial motor-vehicle drivers as well as safety-sensitive employees in the areas of
aviation, railroad, pipeline, maritime, and mass transit in interstate and intrastate transportation.
Regulatory Reference: DOT 49 CFR 391

12
ANGER, VIOLENCE, AND CONFLICT IN THE WORKPLACE
Conflict and anger are common issues faced by supervisory staff. In some cases, conflict and anger
can lead to violence. The Occupational Safety and Health Administration (OSHA) reports that 564
workplace homicides were committed in 2005. Management staff can create a healthier work
environment and help prevent anger from escalating into violence by learning to manage employees
with apparent or suspected behavioral problems, employees who are consistently angry or
disgruntled, and employees who show signs of potential violence. This course will provide tips on
resolving conflict, disciplining employees with anger or behavioral problems, and avoiding potential
liability.
Audience: Supervisors
ASBESTOS AWARENESS
Since the beginning of the 20th century, asbestos has come into wide use in a variety of materials:
building insulation, friction products such as brake shoes and brake pads, and fireproof textiles. An
estimated 1.3 million employees in construction and general industries face significant asbestos
exposure on the job. Heaviest exposures today occur in the construction industry, particularly during
the removal of asbestos during renovation or demolition. Asbestos standards determined by the
Occupational Safety and Health Administration and Environmental Protection Agency overlap, and
both sets of standards are relevant for regulation of asbestos removal and managing the effects of
exposure to asbestos. This course has 12 lessons and a 10-question exam.
Audience: Employers must provide a training program for all employees installing and handling
asbestos-containing products and for employees performing Class I through IV asbestos operations.
Employees must receive training prior to or at initial assignment and at least annually thereafter.
Regulatory Reference: OSHA 29 CFR 1910.1001; 1926.1101

13
BACK INJURY PREVENTION
The back is the most injury-prone part of the body, but all back injuries are preventable. Back injury
incidents rank near the top of all occupational work injuries. These injuries can result in pain, lost
work time, inconvenience, and possible disability. This course highlights techniques for protecting and
strengthening the back. This training course has 6 learning modules with a ten-question exam.
Audience: This training program is non-mandatory.
Regulatory Reference: OSHA 29 CFR 1910
BLOODBORNE PATHOGENS SAFETY
Blood and other potentially infectious materials pose a serious threat to employees who are exposed
to these materials. Injuries from contaminated needles and other sharps have been associated with
an increased risk of disease from more than 20 infectious agents. The primary agents of concern in
current occupational settings are the human immunodeficiency virus (HIV), hepatitis B virus (HBV),
and hepatitis C virus (HCV). To reduce the health risk to workers whose duties involve exposure to
blood or other potentially infectious materials, OSHA issued the Bloodborne Pathogens (BBP)
Standard (29 CFR 1910.1030) on December 6, 1991 (56 FR 64004). The provisions of the standard
were based on the agency's determination that a combination of engineering and work practice
controls, personal protective equipment, training, medical surveillance, hepatitis B vaccinations, signs
and labels, and other requirements would minimize the risk of disease transmission. This course
explains the requirements for complying with this standard as well as provides practical information
on the various diseases and protection strategies associated with bloodborne pathogens. The course
incorporates the 2001 OSHA revisions to the standard that were made in compliance with the
Needlestick Safety and Prevention Act. This training course has 20 learning modules with a ten-
question exam.
Audience: This training program is mandatory for all employees initially and on an annual basis
thereafter.
Regulatory Reference: OSHA 29 CFR 1910.1030

14
BUILDING EVACUATION AND EMERGENCIES
In the event of an emergency every second counts. The safe orderly and prompt evacuation or
relocation of building occupants depends on good planning and training. The goal of this course is to
provide building occupants with information about emergency response plans and procedures in the
event of any type of emergency. This training course has 7 learning modules with a ten-question
exam.
CAL/OSHA LOG 300
Cal/OSHA Standard 14300 requires that all employers record work-related injuries, illnesses, or
fatalities unless they are in an industry that has been classified as partially exempt from this standard.
Employers record these injuries and illnesses on OSHA Form 300. This course will examine Form 300
and its various parts (Form 300A and Form 301) by exploring what exactly needs to be recorded on
these forms, how to go about recording incidents, why these incidents need to be recorded, and the
kinds of organizations that need to use Form 300. NOTE: The content of this course and
recommendations made do not necessarily include every possible loss potential, code violation, or
exception to good practice. Actions needed to maintain compliance requirements are solely the
responsibility of your management.
Audience: California
Prerequisite: No previous knowledge required.
Regulatory Reference: Federal OSHA-29 CRF 1904 and Cal/OSHA 8 CCR 14300-14400.

15
COMBUSTIBLE & FLAMMABLE LIQUIDS
This module covers the two primary hazards associated with flammable and combustible liquids:
explosion and fire. In order to prevent these hazards, this course and the standard upon which it is
based (29 CFR 1910.106), address the primary concerns of design and construction, ventilation,
ignition sources, and storage. This training course has 8 learning modules with a ten-question exam.
Audience: This training program is mandatory awareness level training for all employees.
COMPRESSED GAS SAFETY
This course provides the information employees need to handle and transport these potentially
volatile storage containers. The program reminds employees to work safely and avoid injuries when
handling compressed air and gas. This training course has 9 learning modules with a 10-question
exam.
Audience: This training program is non-mandatory, however most companies who utilize compressed
gas should implement this training on an annual basis to minimize injury and legal liability.

16
COMPUTER SECURITY AWARENESS
Due to the rapid growth of computer technology and the increase in potential online threats,
computer security must be understood by every user. Failure to fully comprehend these issues can
lead to loss of data and theft of personal and financial information. The increasing importance of
computer technology and the information contained and transmitted by computers used both at
work and at home make it essential for every computer user to learn about computer security, the
problems computer usage can present, and the actions that can prevent breaches in computer
security. This training is specifically designed to increase computer safety awareness, ensure online
security, and protect all valuable information stored on computers. Remember -- security is every
computer user's responsibility!
Prerequisite: None
CONFINED-SPACE ENTRY
During the course of employment, you may be exposed to the hazards associated with confined space
operations. This course provides awareness level training for activities related to confined space
entry. Additional training at your job site is recommended in order to gain a better understanding of
the confined spaces at your place of employment. This training course has 14 learning modules with a
ten-question exam.
Audience: This training program is deemed mandatory for all confined space entrants and attendants.

17
CPR ACADEMIC
Each year approximately 250,000 people die of sudden cardiac arrest in the United States.
Cardiopulmonary resuscitation (CPR) is a combination of rescue breathing and chest compressions
delivered to victims thought to be in cardiac arrest. During cardiac arrest, the heart stops pumping
blood, blood pressure falls to zero, and the pulse stops. Within 10 seconds a victim may lose
consciousness and become unresponsive. CPR helps circulate blood that contains oxygen to the brain
and other vital organs and can help "buy time" until help arrives. This course highlights how to
recognize the signs of cardiac arrest, how and when to perform CPR, and how to use an AED to help a
person in cardiac arrest. This course is meant to supplement CPR training conducted by the American
Heart Association. It is not to be used as the primary guide for patient care. Please contact the
American Heart Association for the hands-on class information.
Audience: This training program may or may not be mandatory, although if implemented, employees
should be retrained on an annual basis.
CUSTOMER SERVICE
Successful organizations realize that customer service is at the core of their success and consequently
must be at the core of their mission. Unfortunately, this does not automatically imply that customers
at such organizations are having a positive customer experience. A recent survey found that 80% of
companies believe they are providing customer experience of a superior quality. However, when
customers of those same companies were surveyed, only 8% agreed with those claims (HBR, 2005).
Clearly, customer service is an area that requires more attention, especially the kind of attention that
places greater emphasis on understanding and listening to the customers. This course aims to
reinforce the significance of customer service as a precondition to the success of any organization.
Special emphasis is placed on understanding customers, creating a work culture that is customer
service-oriented, and reviewing intuitive and not-so-intuitive customer service skills. The content is
applicable to employees in many kinds of organizations, from commercial firms to educational
institutions.
Audience: General
Prerequisite: No prior knowledge required.

18
DANGERS OF SPEEDING
Speeding is a contributing factor in nearly one-third of all fatal crashes. Since 1995 the number of
deaths and injuries attributed to speed have continued to rise. Technological advances in vehicle
safety and passenger protection have not been able to prevent the thousands of needless deaths
each year from speed-related crashes. The best solution to the problem is to make drivers aware of
the problem and to equip them to drive at safe speeds, which are the two main objectives of this
course. Towards these ends, various topics are covered, including what factors influence drivers to
speed, what risks arise from excessive speed, how speed affects stopping distance, what economic
costs stem from speeding and aggressive driving, how to avoid becoming involved in a collision with a
speeder, and what factors to consider in choosing a safe speed for vehicle operation.
Audience: All drivers
DEALING WITH ISSUES OF ALCOHOL AND SUBSTANCE ABUSE
Substance abuse is a significant concern for employers. Most drug and alcohol abusers have jobs.
SAMHSA estimates that, of the 17.9 million illicit drug users aged 18 years or older in the United
States in 2006, 13.9 million were employed either full- or part-time. This course will offer information
for supervisors and managers on issues including drug and alcohol policies, employee assistance
programs (EAPs), understanding federal laws dealing with substance abuse, and confronting
employees who are suspected of abusing drugs and/or alcohol.

19
DEFENSIVE DRIVING STRATEGIES
The number one cause of work-related fatalities in the U.S. is vehicle crashes. A worker is more likely
to suffer fatal injury while operating a vehicle than any other job activity. The need for enhancing
safety when driving cannot be understated. Unfortunately, improving one's own driving ability does
not guarantee safety on the roadway. No matter how safe a driver is trained to be, he or she cannot
control the behavior of other vehicle operators. Encountering unsafe drivers is an inevitable part of
every driver's experience. This course is aimed at preparing drivers for encountering potential hazards
on the roadway. It follows a three-fold approach by encouraging drivers to anticipate, recognize, and
respond to driving hazards. Within this framework, topics covered include principles of defensive
driving, the need for driving defensively, practical instruction on how to drive defensively, instruction
on maintaining a safety zone perimeter around the driver's vehicle, and effective stopping distance.
Audience: Drivers
DIET & NUTRITION
This training course was designed to provide managers and employees with basic concepts of diet and
nutrition. Your job is important to you and your family. Proper nutrition is a means of staying at a job
so that one can provide for his or her family. These lessons are designed to give you information so
that your life will be healthy. This training course has 14 learning modules with a ten-question exam.

20
DISASTER PREPAREDNESS
When disaster strikes, the best protection is knowing what to do. Preparedness is everyone's job. Not
just government agencies but all sectors of society – service providers, businesses, civic and volunteer
groups, industry associations and neighborhood associations, as well as every individual citizen --
should plan ahead for disaster. This training course has 11 learning modules with a ten-question
exam.
DISCIPLINE AND TERMINATION
The issues of discipline and termination are rife with questions of fairness and legality and generally
make supervisors uncomfortable. Clear standards need to be set for all employees, and each
employee, whether the best or the most problematic, must be held to the same standard or the
company risks facing legal issues. The best way to accomplish this task is to make sure that your
organization's management is adequately trained to discipline employees properly and fairly and well
versed in the laws regarding termination. This course will provide tips on how to discipline effectively,
information on "at-will employment," and a discussion of some of the legal issues regarding
termination.

21
DRIVING SAFETY
Traffic accidents are a leading cause of incidental deaths among US workers. This training course
presents information to aid employees in operating vehicles safely. This program could save your life
or that of a coworker! This training program has 13 learning modules with a ten-question exam.
Regulatory Reference: Non-Mandatory
DRUG-FREE WORKPLACE
Drug abuse can have dangerous and costly effects in the workplace. This course highlights these
impacts, and provides useful information about the different types of drugs that are commonly
abused and how to evaluate each element and subsidiary component of a safety and health program.
This training course has 11 learning modules with a ten-question exam.
Audience: This training program compliments the mandatory drug & alcohol testing for all employees
who operate company vehicles that meet certain DOT requirements. Generally, the DOT rules cover
commercial motor-vehicle drivers as well as safety-sensitive employees in the areas of aviation,
railroad, pipeline, maritime, and mass transit...in interstate and intrastate transportation.
Regulatory Reference: DOT 49 CFR 391

22
ELECTRICAL SAFETY
Employees who do not have a basic understanding of electrical safety are often exposed to dangers
associated with hazardous energy sources. In addition, the servicing and maintenance of equipment
may expose employees to these hazardous energy sources. Annual electrical safety training is vitally
important in providing you with the information required to prevent an electrical accident from
happening. This training course has 8 learning modules with a ten-question exam.
Audience: This training program is mandated under 29 CFR Part 1910.301.
Regulatory Reference: OSHA 29 CFR 1910.301; Cal/OSHA Title 8, Chapter 4, Subchapter 5
EMPLOYMENT PRACTICES OVERVIEW
Supervisors and managers have to deal with issues of employment on a daily basis, yet many have
never been trained to deal with these issues such as interviewing and hiring, discrimination, sexual
harassment, conflict and violence, substance abuse, performance management, employee leave, and
discipline and termination. And these issues can have legal implications. As the number of legal
restrictions on employers increase, so do the numbers of employees who file lawsuits against their
employers. Though employment lawsuits are often found to be without merit in the end, fighting the
charges can be extremely costly, in money and time. This course will provide an overview of these
topics, why they are so important to managers and supervisors, and what can result from an
ignorance of these issues.
Audience: Supervisors/managers

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ETHICS IN THE WORKPLACE
According to a study conducted by the Society of Human Resources Management and the Ethics
Resource Center, only 23% of HR professionals say their organizations have comprehensive ethics and
compliance program in place, and 7% admitted that their employer has no program at all.
Additionally, 57% indicated that ethics is not a part of their employees' performance reviews. In our
ever changing society, ethics is something that must be a part of the working world, whether the
setting is corporate, medical, educational, or governmental. This course focuses on ways to
incorporate ethical principles into the workplace in order to create a more positive atmosphere for
both employees and employers.
Audience: Employeesac
Prerequisite: No prior knowledge required
EYE SAFETY
Eye injuries cost industry $300 million each year in compensation and lost work time. The loss of sight
can be devastating and is easily preventable. A recent survey by the Bureau of Labor Statistics found
that three out of five workers who suffered an eye injury wore no eye protection. Of those who did,
40% wore the wrong kind. You should wear safety eyewear whenever there is any chance that
machines or operations present the hazard of flying objects, chemicals, harmful radiation or a
combination of these or other hazards. This course reviews the selection of appropriate eyewear and
basic first aid for the eye. This training course has 8 learning modules with a ten-question exam.

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FALL PROTECTION
Each year falls consistently account for the greatest number of fatalities in the construction industry
and are a major concern in other industries. Events surrounding these types of accidents often involve
a number of factors including unstable working surfaces, misuse of fall protection equipment and
human error. Studies have shown that the use of guardrails, fall arrest systems, safety nets, covers
and travel restriction systems can prevent many deaths and injuries from falls. This training course
has 12 learning modules with a ten-question exam.
Audience: This training program is mandatory for all employees who may serve as facility engineers,
affected employees, managers, supervisors, and maintenance employees on an annual basis.
Prerequisite: No prerequisites are required.
Regulatory Reference: OSHA 29 CFR 1910.21-30; 1926.503
FIRE EXTINGUISHER SAFETY
Hand portable fire extinguishers are considered to be the first line of fire defense for fires of limited
size. They represent the most portable fire fighting equipment available and are used primarily to
suppress small, incipient stage, accessible fires before these fires have the opportunity to grow in size
and intensity. This training program has 12 learning modules with a ten-question exam.
Audience: This training program is mandatory initially and annually thereafter.

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FIRE PREVENTION SAFETY
The standards and regulations written by the Occupational Safety and Health Administration (OSHA),
and the National Fire Protection Association (NFPA) identify topics that employees must be familiar
with in respect to the prevention of fires and what to do when there is a fire. Supervisors are
responsible for providing the information employees need to reduce the risk of fire at work and to
know what to do if there is a fire. Fire prevention is the term used to take proactive measures to
reduce the potential for a fire to start. Every work place will have varying general and unique
elements in their fire prevention plan. This training program has 11 learning modules with a ten-
question exam.
Regulatory Reference: OSHA 29 CFR 1910.155 -165
FLEET PROGRAM ACCIDENTS & EMERGENCIES FOR LARGE VEHICLE OPERATORS
This course provides guidance for employees who drive large vehicles on the job, describing post-
accident procedures such as who to call, what information to provide and collect, and what forms to
complete. Information is also provided regarding what employee drivers can expect to be carried out
by their organization during the accident investigation and which corrective actions could be
recommended to prevent similar accidents in the future. Likewise, the course also discusses strategies
for responding safely to unexpected vehicle emergencies, such as a mechanical failure. Equipping a
vehicle with an accident kit and emergency supplies is also part of the recommended preparation
strategies, as well as some tips on preventing the major causes of accidents and emergencies.
Audience: Large vehicle operators.

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FLEET PROGRAM ACCIDENTS AND EMERGENCIES
This course provides guidance for employees who drive vehicles on the job, describing post-accident
procedures such as who to call, what information to provide and collect, and what forms to complete.
Information is also provided on what employee drivers can expect during the accident investigation
that will be carried out by their organization and what corrective actions could be recommended to
prevent similar accidents in the future. The course also discusses strategies for responding safely to
unexpected vehicle emergencies, such as a mechanical failure. Equipping a vehicle with an accident
kit and emergency supplies is also part of the recommended preparation strategies as well as some
tips on preventing the major causes of accidents and emergencies.
Prerequisite: None
FLEET PROGRAM ADJUSTING TO CHANGING CONDITIONS
Environmental conditions that can affect driving include weather, visibility, and road surface quality.
All of these require drivers to be able to respond appropriately and suit their driving performance to
make sure the vehicle handles safely under the conditions present. This course reviews these
environmental conditions and explains the required driver responses to ensure safe vehicle
operations.
Audience: Employees who drive on the job

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FLEET PROGRAM ADJUSTING TO CHANGING CONDITIONS FOR LARGE VEHICLE OPERATORS
It is an obvious fact that environmental conditions play a significant role in vehicle crashes. The most
unfortunate aspect of such collisions is that oftentimes they are entirely preventable. The main culprit
in these crashes is often not the effect of the environment but the drivers who failed to recognize the
hazardous conditions and drive appropriately. Environmental conditions that can affect driving
include weather, visibility, and road surface quality. All of these require drivers to be able to respond
appropriately and suit their driving performance to make sure the vehicle handles safely under the
conditions present. This course provides an overview for large vehicle operators of how to respond to
changing conditions on the road and emergencies that may come up unexpectedly, such as a flat tire
or a skid, to ensure safe vehicle operations.
Audience: Operators of large vehicles
FLEET PROGRAM AGGRESSIVE DRIVING
This course is aimed at reducing the likelihood of drivers becoming involved in an aggressive driving
incident. It proposes strategies for avoiding both perpetrating and provoking an aggressive driving
incident. The course also discusses the topic of speeding as a primary and deadly symptom of
aggressive driving. It is hoped that this course will help our roadways become safer and less stressful,
which will ultimately save lives, minimize injuries, and save on property damage repair costs.

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FLEET PROGRAM AGGRESSIVE DRIVING FOR LARGE VEHICLE DRIVERS
In a recent survey of current commercial motor vehicle (CMV) fleet safety managers, aggression and
anger were considered the most dangerous risk factors for drivers. Unfortunately, there is good
reason for this grim assessment. Aggressive driving is a serious problem on America's roadways. The
National Highway Traffic Safety Administration (NHTSA) estimates that aggressive drivers cause two-
thirds of all fatal crashes today. While drivers under 30 are most likely to show aggressive driving
behavior at the wheel, aggressive driving is a problem that crosses generational, racial, gender, and
geographic lines. Aggressive driving is a problem that threatens pedestrians, passengers, and drivers
of all types of vehicles. Aggressive drivers may be unpredictable, take risks, make erratic maneuvers,
and have little regard for the welfare of others. Therefore, even drivers who may not consider
themselves aggressive should still learn strategies for how to avoid provoking an aggressive driving
incident. This course is aimed at reducing the likelihood of large vehicle drivers becoming involved in
an aggressive driving incident. It proposes strategies for avoiding both perpetrating and provoking an
aggressive driving incident. The course also discusses the topic of speeding as a primary and deadly
symptom of aggressive driving. It is hoped that this course will help our roadways become safer and
less stressful, which will ultimately minimize injuries, save on property damage repair costs, and, most
importantly, save lives.

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FLEET PROGRAM DANGERS OF SPEEDING
Speeding is a contributing factor in nearly one-third of all fatal crashes. Since 1995 the number of
deaths and injuries attributed to speed have continued to rise. Technological advances in vehicle
safety and passenger protection have not been able to prevent the thousands of needless deaths
each year from speed-related crashes. The best solution to the problem is to make drivers aware of
the problem and to equip them to drive at safe speeds, which are the two main objectives of this
course. Towards these ends, various topics are covered, including what factors influence drivers to
speed, what risks arise from excessive speed, how speed affects stopping distance, what economic
costs stem from speeding and aggressive driving, how to avoid becoming involved in a collision with a
speeder, and what factors to consider in choosing a safe speed for vehicle operation.
FLEET PROGRAM DANGERS OF SPEEDING FOR LARGE VEHICLE DRIVERS
The course covers what factors influence drivers to speed, what risks arise from excessive speed, how
speed affects stopping distance, what economic costs stem from speeding, how to avoid becoming
involved in a collision with a speeder, and what factors to consider in choosing a safe speed for
vehicle operation.
Audience: Large vehicle drivers

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FLEET PROGRAM DEFENSIVE DRIVING STRATEGIES
The number one cause of work-related fatalities in the U.S. is vehicle crashes. A worker is more likely
to suffer fatal injury while operating a vehicle than any other job activity. The need for enhancing
safety when driving cannot be understated. Unfortunately, improving one's own driving ability does
not guarantee safety on the roadway. No matter how safe a driver is trained to be, he or she cannot
control the behavior of other vehicle operators. Encountering unsafe drivers is an inevitable part of
every driver's experience. This course is aimed at preparing drivers for encountering potential hazards
on the roadway. It follows a three-fold approach by encouraging drivers to anticipate, recognize, and
respond to driving hazards. Within this framework, topics covered include principles of defensive
driving, the need for driving defensively, practical instruction on how to drive defensively, instruction
on maintaining a safety zone perimeter around the driver's vehicle, and effective stopping distance.
Audience: Drivers
FLEET PROGRAM DEFENSIVE DRIVING STRATEGIES FOR LARGE VEHICLE DRIVERS
This course is aimed at preparing drivers for encountering potential hazards on the roadway. It
follows a three-fold approach by encouraging drivers to anticipate, recognize, and respond to driving
hazards. Within this framework, topics covered include principles of defensive driving, the need for
driving defensively, practical instruction on how to drive defensively, instruction on maintaining a
safety zone perimeter around the driver's vehicle, and effective braking distance.
Audience: Large Vehicle Drivers
Prerequisite: None Regulatory
Reference: None

31
FLEET PROGRAM DISTRACTED DRIVING
A brief gaze at a vehicle accident, a look down to try to read a map, a routine cell phone conversation
-- these all have the potential to cause a deadly truck accident. According to the National Highway
Traffic Safety Administration, 6 to 8.3 million drivers crashed in the past five years as a result of being
distracted. Distracted driving is receiving increasing attention from both the media and legislators, but
there is still a long way to go before drivers are fully aware of the hazards involved. Large vehicles
require 20-40% more stopping distance, and when a driver's attention is diverted from the roadway
ahead of the vehicle, even that distance may not be enough. Traumatic injury or fatality can be the
tragic end result. This course examines the problem of distracted driving and offers solutions and
prevention measures for avoiding accidents due to distracted driving. Recent case studies are also
presented along with a discussion of the lessons that can be learned from each.
Audience: Employees who drive on the job.
FLEET PROGRAM DISTRACTED DRIVING FOR LARGE VEHICLE DRIVERS
A brief gaze at a vehicle accident, a look down to try to read a map, a routine cell phone conversation
-- these all have the potential to cause a deadly truck accident. According to the National Highway
Traffic Safety Administration, 6 to 8.3 million drivers crashed in the past five years as a result of being
distracted. Distracted driving is receiving increasing attention from both the media and legislators, but
there is still a long way to go before drivers are fully aware of the hazards involved. Large vehicles
require 20-40% more stopping distance, and when a driver's attention is diverted from the roadway
ahead of the vehicle, even that distance may not be enough. Traumatic injury or fatality can be the
tragic end result. This course examines the problem of distracted driving and offers solutions and
prevention measures for avoiding accidents due to distracted driving. Recent case studies are also
presented along with a discussion of the lessons that can be learned from each.
Audience: Drivers of large vehicles.

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FLEET PROGRAM DRIVER SAFETY ORIENTATION
Every year, collisions cause more work-related deaths than any other type of on-the-job accident. The
proliferation of electronic devices and their propensity for distraction have only increased this risk.
Even crashes without fatalities can have profound effects on workplaces, disrupting productivity and
leading to added costs that can impact the company’s bottom line. However, not all workplaces are as
vulnerable to these types of accidents. A national survey found that organizations that follow a driver
safety program and provide driver safety training have the lowest crash rates. This course highlights
the steps employees can take to protect themselves when driving, whether the extent of their driving
involves commuting to and from work or driving is included as part of their job responsibilities. By
following a driver safety policy and complying with federal, state, and local traffic laws, workers can
keep themselves and others safe on the roadways.
Audience: Individuals who operate motor vehicles on the job.
FLEET PROGRAM DRIVER SAFETY ORIENTATION FOR LARGE VEHICLE DRIVERS
Traffic accidents are a leading cause of incidental deaths among U.S. workers. According to the
Bureau of Labor and Statistics (BLS) more than 2,000 deaths a year are attributed to occupational
motor vehicle accidents. This represents more than 30% of annual work-related fatalities. Unlike
other workplaces, the roadway is an environment outside the control of the employer. Preventing
work-related roadway crashes requires strategies that combine traffic safety principles and sound
safety management practices. Although drivers cannot control roadway conditions, they can practice
safe driving behavior by attending periodic driver training and following all motor vehicle safety laws
and organizational policies regarding driver safety. Crashes are not an unavoidable part of doing
business. This course highlights the steps drivers can take to protect themselves on the job.
Audience: Drivers

33
FLEET PROGRAM EXPRESSWAY AND HIGHWAY DRIVING
This course aims to enhance safety for drivers traveling on expressways and freeways by increasing
awareness of the risks and instructing drivers on safe practices for vehicle operation. In fulfillment of
these objectives, the course covers topics such as highway hypnosis, velocitation, safe passing and
merging, navigating interchanges, work zone safety, safe following distance, and pre-trip planning
tips.
Audience: Drivers
FLEET PROGRAM IMPAIRED DRIVING
The purpose of this course is to encourage safe driving practices among employees, reduce
employers' costs due to incidents caused by impaired driving, and educate drivers on the factors that
contribute to impaired driving. Driving is a common task required of many employees nationwide and
even a small increase in safe driving practices can reduce the number of accidents and, most
importantly, save lives. Due to the widespread nature of the alcohol-impaired driving problem in
particular, special attention has been given to this problem.
Audience: Workers who drive company vehicles or personal vehicles for company business.

34
FLEET PROGRAM IMPAIRED DRIVING FOR LARGE VEHICLE DRIVERS
The purpose of this course is to encourage safe driving practices among employees, reduce
employers' costs due to incidents caused by impaired driving, and educate drivers on the factors that
contribute to impaired driving. Driving is a common task required of many employees nationwide and
even a small increase in safe driving practices can reduce the number of accidents and, most
importantly, save lives. Due to the widespread nature of the alcohol-impaired driving problem in
particular, special attention has been given to this problem.
Audience: Workers who drive large vehicles for company business.
FLEET PROGRAM INTERSECTION SAFETY
Intersections are one of the most dangerous sections of the roadway. Accidents at intersections
account for approximately 40 percent of all reported crashes and one of every five fatal crashes. The
Federal Highway Administration (FHWA) lists intersection safety as one of its top priorities, and it
recommends driver training as one of the keys to reducing motor vehicle crashes at intersections. This
course highlights the principles and practices drivers must consider for safely navigating through
various types of intersections and examines the potential risks associated with the operation of
vehicles at intersections. The course describes best practices for intersection safety and encourages
the adoption of key safety practices to reduce vehicle-related crashes at intersections.
Audience: Drivers.

35
FLEET PROGRAM INTERSECTION SAFETY FOR LARGE VEHICLE DIRVERS
Intersections are one of the most dangerous sections of the roadway. Accidents at intersections
account for approximately 40 percent of all reported crashes and one of every five fatal crashes. The
Federal Highway Administration (FHWA) lists intersection safety as one of its top priorities, and it
recommends driver training as one of the keys to reducing crashes at intersections. This course
highlights the principles and practices drivers must consider for safely navigating through various
types of intersections and examines the potential risks associated with the operation of trucks and
other large vehicles at intersections. The course describes best practices for intersection safety and
encourages the adoption of key safety practices to reduce crashes at intersections.
Audience: Drivers.
FLEET PROGRAM LARGE VEHICLE CHARACTERISTICS
Large vehicles have unique dimensions and mechanical components. Being familiar with these can
help make drivers safer on the roadways. This course reviews various types of large vehicles,
highlighting the unique features of these vehicles as well as the distinct handling requirements
required for safe operation.
An overview of unique large vehicle features such as sleeper berths, semi-trailer effects on handling,
tanker surge, weight and size regulations, safety enhancements, and braking systems is provided. The
culmination of these discussions centers on applying the knowledge gained to reduce crash risks.
Audience: Drivers of large vehicles.

36
FLEET PROGRAM PASSENGER VAN SAFETY
There is growing concern regarding the safety of 15-passenger vans and the injuries and fatalities that
can result. In fact, between 2000 and 2005, NHTSA has issued 4 safety warnings on these vehicles.
Fifteen-passenger vans are more likely to be involved in a single-vehicle rollover crash than any other
type of vehicle.
Between 1990 and 2002, there were 1,576 fatal crashes involving 15-passenger vans. Compounding
this problem, the rate of safety belt use among occupants of 15-passenger vans is very low compared
to those in other types of vehicles, increasing the likelihood of severe injury and fatality. This course
reviews the issues specific to passenger vans, such as unique vehicle characteristics, loading
cargo/passengers to minimize the risk of rollover, backing safely, proper tire care, and strategies to
reduce crash risks.
Audience: Supervisors and drivers of passenger vans.
FLEET PROGRAM SAFE BACKING
Most of a driver's time behind the wheel is spent while the vehicle is moving forward. The repetition
and accumulation of experience can help make for safer drivers behind the wheel. But unfortunately
this does not mean they will be equally good or safe when it comes to backing. Backing is one of the
least practiced driving skills and therefore can pose a great risk, even for experienced drivers.
Statistics confirm that backing a vehicle is one of the most dangerous driving activities. Despite the
relatively little time spent backing compared to driving forward, backing still accounts for between 25-
30% of vehicle accidents nationwide. It is not hard to see why learning, reviewing, and practicing safe
backing techniques is a key part of reducing vehicle accidents. This course focuses on the various
safety precautions and techniques for backing safely in a number of situations. Topics such as safe
backing procedures, backing with a trailer, blind spots, adjusting mirrors, and parallel parking are
covered.
Audience: Drivers

37
FLEET PROGRAM SAFE BAKCING FOR LARGE VEHICLE DRIVERS
Most of a driver's time behind the wheel is spent while the vehicle is moving forward. The repetition
and accumulation of experience can help make drivers safe. But unfortunately this does not mean
they will be equally good or safe when it comes to backing. Backing is one of the most difficult driving
skills to master and therefore can pose a great risk. Statistics confirm that backing a truck is one of the
most dangerous driving activities. Despite the relatively little time spent backing compared to driving
forward, backing still accounts for between 25-30% of vehicle accidents nationwide. It is not hard to
see why learning, reviewing, and practicing safe backing techniques is a key part of reducing truck
accidents. This course focuses on the various safety precautions and techniques for backing safely in a
number of situations. Topics such as safe backing procedures, backing with a trailer, blind spots,
adjusting mirrors, and parallel parking are covered.
Audience: Drivers of Large Vehicles
FLEET PROGRAM SEAT BELT & AIRBAG SAFETY
Over 42,000 people died nationwide in motor vehicle crashes in 2006, according to the NHTSA. In
over 50% of these fatal crashes, a significant cause of death was the driver's decision not to wear their
seat belts. Observational studies by the NHTSA have found that a startling 18% of vehicle occupants
do not wear seat belts. Seat belts, airbags, and other safety devices are quite effective at
accomplishing what they have been designed to do: save lives. But the one variable that designers
and safety engineers cannot control is human behavior. Ultimately, it comes down to a choice for
drivers and passengers to use these available safety technologies, taking the 3 seconds or so it
requires to click the seat belt into a locked position and understand how best to take advantage of the
other vehicle safety components such as airbags. If more drivers and passengers did this habitually,
more lives would be spared the tragedies of injury and death. Over the past decade, 62,000 lives have
been saved and over one million injuries prevented by seat belts. In 2006, an estimated 15,383 lives
were saved by seat belts alone.
Audience: Drivers
Prerequisite: No prior knowledge required.

38
FLEET PROGRAM SEAT BELT & AIRBAG SAFETY FOR LARGE VEHICLE DRIVERS
Over 5,099 people driving large trucks and busses died in crashes in 2007, according to the the
Federal Motor Carrier Safety Administration (FMCSA). 95% of these fatal crashes, involved large
trucks. A major cause of truck and bus driver fatalities is being ejected from the vehicle. And while the
FMCSA concludes that 65% of operators of large trucks and buses use seat belts while on the road,
this means that 35% of these drivers still don't. Additionally, only 57% of commercial motor vehicle
operators (CVM) use seat belts, as reported in 2007. The point cannot be stated more clearly: Regular
seat belt use is the single most effective way to protect people and reduce fatalities in vehicle
collisions.
Audience: Fleet - Trucks
Prerequisite: None
FLEET PROGRAM SECURING MATERIALS FOR TRANSPORTATION
This course covers the dangers of carrying materials, whether inside the vehicle, the trunk, a storage
compartment, or a trailer. Drivers are instructed on the basic safety considerations for securing such
materials properly so that the danger they pose is reduced. By remembering to check for loose
materials, and tying down or securing any that are identified, drivers can reduce the chance of causing
serious injury to themselves or others.
Audience: Drivers

39
FLEET PROGRAM SECURING MATERIALS FOR TRANSPORTATION FOR LARGE VEHICLE DRIVERS
Debris scattered on a congested highway, heavy boxes shifting back and forth as the vehicle moves, a
wrench lying on the passenger seat--driving with materials that are not properly secured can
endanger drivers, their passengers, and others. According to the AAA Traffic Safety Foundation, over
25,000 accidents per year result from litter dumped by motorists or that falls out of vehicles
throughout North America (2004). A sudden sharp stop, a tight turn, or a collision can turn materials
into deadly projectiles, and cargo on a trailer or truck bed can be sent hurtling across the roadway.
These scenarios can be prevented. With a little attention to safety, drivers can reduce the chance of
injury, fatality, and property damage or loss. This course covers the dangers of carrying materials for
large vehicle operators, whether these are within the vehicle, in a storage compartment, or in a
trailer. Drivers are instructed on the basic safety considerations for securing such materials properly
so that the danger they pose is reduced. By remembering to check for loose materials before getting
behind the wheel, and tying down or securing any loose materials that are identified, drivers can
reduce the chance of causing serious to themselves or others.
Audience: Large Vehicle Operators
Regulatory Reference: NonE
FLEET PROGRAM SHARING THE ROAD
The number of crashes involving at least one car and one truck averages over 200,000 per year in the
US. That number grows even higher when considering crashes involving motorcycles, bicyclists, and
pedestrians. The frequency of these incidents makes it clear that drivers need to be made aware of
the unique handling and performance abilities and limitations of the different vehicle types. Armed
with this knowledge, drivers may then tailor their driving to the conditions present when driving in
the vicinity of these other vehicles. There are a different set of factors to consider, for example, when
driving near a large truck than when driving near a motorcyclefactors such as the different vehicle
sizes, their different performance abilities and limitations, and the different stopping distances they
require. These are the kinds of factors that the course aims to review.

40
FLEET PROGRAM SHARING THE ROAD FOR LARGE VEHICLE DRIVERS
A 2006 study found that drivers of large trucks and other vehicles involved in truck crashes are 10
times more likely to be the cause of the crash than other factors, such as weather, road conditions,
and vehicle performance. The number of crashes involving trucks and cars averages over 200,000 per
year in the U.S.
That number grows even higher when considering truck and bus crashes involving motorcycles,
bicyclists, and pedestrians. The frequency of these incidents makes it clear that drivers need to be
more cautious when driving in the vicinity of different vehicle types. There are a different set of
factors to consider, forexample, when driving near a car than when driving near a motorcycle—
factors such as different vehicle sizes, their different performance abilities and limitations, and the
different stopping distances they require. These are the kinds of factors that the course aims to
review. NOTE: General driving safety practices--such as avoiding impaired driving, avoiding aggressive
driving, and following traffic laws--pertain to driving safety in all situations, not only driving situations
in the vicinity of other vehicle types. For this reason these kinds of topics are not covered in this
course, although certainly they should still be considered a part of general driving safety when sharing
the road. They are important topics and separate courses provide more extensive coverage of these
issues (e.g., Distracted Driving, Aggressive Driving , etc.).
Regulatory Reference: NonE

41
FLEET PROGRAM VEHICLE INSPECTION AND MAINTENANCE
Regularly inspecting a vehicle for problems and following a schedule of routine maintenance are
critical to ensuring safety and prolonging the life of the vehicle. Unfortunately, however, the majority
of vehicles on the road are not properly inspected or maintained. A recent national survey found that
at least 80% of vehicles are not adequately maintained and have at least one component needing
attention. This not only means that most vehicles on the roadway are not operating under optimally
safe conditions, it also suggests that drivers do not recognize the need for following a regular
schedule of inspecting and maintaining their vehicles. A vehicle that is not regularly inspected and
maintained will gradually degrade in performance, use more gasoline or diesel, and increase the
chances that future repairs will be more costly. An inadequately maintained vehicle also produces
more pollution, which can reflect negatively on the organization owning the vehicle. This course
focuses on drivers' responsibility to inspect their vehicles and maintain them in good working
condition. Critical and pertinent topics are covered such as what to inspect, how to document
inspections, the cost-saving benefits of properly maintaining a vehicle, how to check tire pressure,
and how to identify common vehicle problems before they contribute to costly major mechanical
failures.
Audience: Drivers

42
FLEET PROGRAM VEHICLE INSPECTION AND MAINTENANCE FOR LARGE VEHICLE DRIVERS
Regularly inspecting a vehicle for problems and following a schedule of routine maintenance are
critical to ensuring safety and prolonging the life of the vehicle. Unfortunately, however, the majority
of vehicles on the road are not properly inspected or maintained. A recent national survey found that
at least 80% of vehicles are not adequately maintained and have at least one component needing
attention. This not only means that most vehicles on the roadway are not operating under optimally
safe conditions, it also suggests that drivers do not recognize the need for following a regular
schedule of inspecting and maintaining their vehicles. A vehicle that is not regularly inspected and
maintained will gradually degrade in performance, use more gasoline or diesel, and increase the
chances that future repairs will be more costly. An inadequately maintained vehicle also produces
more pollution, which can reflect negatively on the organization owning the vehicle. This course
focuses on drivers' responsibility to inspect their vehicles and maintain them in good working
condition. Critical and pertinent topics are covered such as what to inspect, how to document
inspections, the cost-saving benefits of properly maintaining a vehicle, how to check tire pressure,
and how to identify common vehicle problems before they contribute to costly major mechanical
failures.
Audience: Large vehicle drivers

43
FLEET PROGRAM VEHICLE SAFETY AND SECURITY
An unfortunate reality that any driver or fleet manager has to deal with is the security and protection
of his or her vehicles. According to the FBI, a vehicle is stolen in the U.S. every 26.4 seconds. In
addition to vehicle theft, a surprising amount of other causes of damage and loss of property, as well
as injury and fatality to personnel, is sustained every year by vehicle operators and the organizations
they represent behind the wheel. Greater attention to security and safety measures of protection
should be implemented to effectively curb this trend, contain the losses, and save lives. This course is
dedicated to educating drivers and vehicle managers and improving vehicle safety and security.
Receiving particular emphasis in this course are the areas of preventing vehicle theft and enhancing
the personal safety of vehicle occupants. Regarding vehicle security, topics covered include, among
others, how to secure a vehicle safely when parking, what security devices can be installed to
enhance protection, and how to follow a comprehensive "layered" approach to vehicle security.
Vehicle safety is also featured prominently in this course, and topics such as safety tips for protecting
vehicle occupants from injury in a collision and properly using vehicle-equipped safety devices are
discussed.
Audience: Workers who drive on the job.

44
FLEET PROGRAM VEHICLE SAFETY AND SECURITY FOR LARGE VEHICLE DRIVERS
An unfortunate reality that any driver or fleet manager has to deal with is the security and protection
of his or her vehicles. According to the FBI, a vehicle is stolen in the U.S. every 26.4 seconds. In
addition to vehicle theft, a surprising amount of other causes of damage and loss of property, as well
as injury and fatality to personnel, is sustained every year by vehicle operators and the organizations
they represent behind the wheel. Greater attention to security and safety measures of protection
should be implemented to effectively curb this trend, contain the losses, and save lives. This course is
dedicated to educating drivers and vehicle managers and improving vehicle safety and security.
Receiving particular emphasis in this course are the areas of preventing vehicle theft and enhancing
the personal safety of vehicle occupants. Regarding vehicle security, topics covered include, among
others, how to secure a vehicle safely when parking, what security devices can be installed to
enhance protection, and how to follow a comprehensive "layered" approach to vehicle security.
Vehicle safety is also featured prominently in this course, and topics such as safety tips for protecting
vehicle occupants from injury in a collision and properly using vehicle-equipped safety devices are
discussed.
Audience: Drivers of large vehicles
FORKLIFT SAFETY
Many companies fail to realize that all forklift operators must be trained, authorized and certified per
OSHA regulations. Failure to properly train and certify employees involved in forklift operations
exposes employers to citations and monetary penalties, as well as an increased exposure to incidents
caused by untrained operators. This course introduces basic forklift safety. This training course has 12
learning modules with a 10 question exam. NOTE: This course must be supplemented by an
assessment of hands-on performance of work tasks. These are services that TargetSolutions does not
provide and should be procured through your management or training coordinator.
Audience: This training program is mandatory for all employees who operate forklift vehicles on an
annual basis and initially.

45
GENERAL CONSTRUCTION SAFETY
There are many ways to prevent incidents from occurring. Full attention must be given by employees
to all aspects of work in order to prevent injuries and illness from occurring. Having a good
understanding of basic construction safety is important. Various areas of construction safety will be
covered in each of the following lessons. This training course has 9 learning modules with a 10-
question exam.
Prerequisite: This module is designed so that no prior knowledge is required.
GENERAL FIRST AID PART 1
First aid is the basic medical knowledge that could save a life. The risks involved with daily life may call
for immediate action and you may be the only one capable of doing it. First aid will never replace
professional medical care, but many injuries will only require first aid care. This course covers basic
first aid techniques, including care for childbirth, chest pain, and stroke. This course is Part 1 of a two-
part series. This training program has 14 learning modules with a ten-question exam.

46
GENERAL FIRST AID PART 2
First aid is the basic medical knowledge that could save a life. The risks involved with daily life may call
for immediate action and you may be the only one capable of doing it. First aid will never replace
professional medical care, but many injuries will only require first aid care. This course covers basic
first aid techniques, including care for insect bites, injuries, burns, and poisonings. This course is Part 2
of a two-part series. This training program has 21 learning modules with a 10-question exam.
GENERAL HIPAA AWARENESS
The Health Insurance Portability and Accountability Act (HIPAA) requires compliance in protecting the
confidentiality and integrity of health information and patients' rights to privacy. This act has changed
the way healthcare plan providers operate by regulating the ways they collect and maintain personal
health information of their clients. HIPAA states that the health information in healthcare client
medical files belongs to the client, and must be protected. In your position, you will have access to
sensitive patient information. You must incorporate the requirements of the law to protect your
reputation, the reputation of your organization, and the rights of the patients you care for.
Audience: General health organization staff
Prerequisite: None
Regulatory Reference: Health Insurance Portability and Accountability Act

47
GENERAL OFFICE ERGONOMICS
Ergonomics, also known as human factors, is the science concerned with understanding the
interactions between humans and other parts of a system, in an effort to minimize the physical and
psychological stresses which are part of every workplace environment. Ergonomics applies
information regarding a worker's capacity and capability to the design of jobs, products, workplaces,
and equipment. This course presents background information on office ergonomics and discusses
how to evaluate and control ergonomic hazards, including detailed information on proper computer
workstation practices. Employees in an office environment can use this information to help them
reduce the risk of injury on the job. This training course has 13 learning modules with a ten-question
exam.
Audience: This training program is mandatory for all employees who might be at risk of Cumulative
Trauma Disorders (CTD) or Carpal Tunnel Syndrome (CTS) resulting from repetitive motions, use of
excessive force, or awkward positions during the course of their duties in the workplace.
Regulatory Reference: CA Code of Regulations, Title 8, Section 5110
HAND & POWER TOOL SAFETY
Tools are such a common part of our lives that it is difficult to remember that they may pose hazards.
All tools are manufactured with safety in mind but, tragically, a serious incident often occurs before
steps are taken to search out and avoid or eliminate tool-related hazards. In the process of removing
or avoiding the hazards, workers must learn to recognize the hazards associated with the different
types of tools and the safety precautions necessary to prevent those hazards. This training course has
8 learning modules with a ten-question exam.
Regulatory Reference: OSHA 29 CFR 1926.300 – 302

48
HAZARD COMMUNICATION
Exposure to hazardous chemicals can present numerous dangers to workers. More than 30 million
workers are exposed to one or more chemical hazards across various industrial sectors. And with
hundreds of new hazardous chemicals being introduced annually in addition to the estimated 650,000
already existing hazardous chemical products, the risk is increasing every year. This poses a serious
problem for many workers and their employers. OSHA's Hazard Communication Standard (HCS),
sometimes referred to as the Right-to-Know regulation, is designed to ensure that information about
these dangers is shared with those who need to know. Chemical manufacturers, distributors, and
importers must convey hazard information to downstream employers by means of labels on
containers and safety data sheets (SDSs). In addition, all covered employers must have a hazard
communication program to get this information to their employees through labels on containers,
SDSs, and training. This course covers the HCS with an emphasis on what it is and how to comply, and
incorporates recent changes made to the standard in accordance with the Globally Harmonized
System (GHS) of Classification and Labeling of Chemicals. HCS provides guidelines to help prevent
chemical hazard incidents and the adverse health effects that may result. This training course has 9
learning modules with a 10-question exam.
Audience: Under the Hazard Communication Standard, all facilities must establish a training and
information program for every employee exposed to hazardous chemicals in the work place.
This training must be provided at the time of initial assignment and whenever a new hazard is
introduced into the workplace.

49
HAZMAT SPILL PREVENTION & CONTROL
This course covers what composes a hazardous material and presents the requirements for the
general handling, storage and disposal of hazardous materials. It covers what a Safety Data Sheet
(SDS) is and how to recognize the information contained in an SDS. It teaches you to recognize the
special response procedures necessary to handle hazardous materials spills, covers personal
protective equipment (PPE) and why you'd use it. It also identifies the procedures for cleaning up a
hazardous material spill. This training course has 7 learning modules with a 10-question exam.
Audience: This training course is intended to provide training in basic techniques of HAZ-MAT spill
prevention and control.
Regulatory Reference: OSHA 29 CFR 1910.120(e)

50
HAZMAT TRANSPORTATION
Preventing spills, fires and explosions of hazardous materials during transportation is a major goal of
the U.S. Department of Transportation (DOT). In order to protect the environment, the public and
employees from such incidents, DOT has developed and adopted rigorous standards for packaging
and identifying hazardous materials that are shipped by any mode of transportation. This module will
briefly discuss general DOT classifications and requirements for packaging and shipping hazardous
materials. The DOT standards must be followed if you ship hazardous chemicals or samples by any
means of transportation. DOT standards must also be followed for any chemical, sample, or
hazardous material you may take with you (or check in your baggage) on a flight by scheduled or
chartered aircraft. This training course has 14 learning modules with a ten-question exam.
Audience: This training program is suggested for all employees who manage haz-mat storage facilities
or those employees who may encounter haz-mat spill emergencies.
Regulatory Reference: 49 CFR Parts 171-180
HEALTH & WELLNESS
This training course was designed to provide employees with basic concepts of health and wellness.
Your job is important to you and your family. Good health is a means of staying at a job so that one
can provide for his or her family. These lessons are designed to give you information so that your life
will be healthy. Topics include mental health, stress, physical activity, stretching, burning calories and
much more. This training course has 7 learning modules with a ten-question exam.

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