SlideShare a Scribd company logo
1 of 12
Download to read offline
Distribution Strategy
                            Peter Angele
                    Ileana Szczepanski
                       Niklas Reissinger




              Overview
Definition
Distribution Channels
Channel Strategy
Channel Management
Physical Distribution
Physical Distribution System
Ethical Issues

                Distribution Strategy      2
Definition
Distribution is one of the four aspects of
marketing. A distributor is the middleman
between the manufacturer and retailer.
After a product is manufactured it is
typically shipped (and usually sold) to a
distributor. The distributor then sells the
product to retailers or customers



                 Distribution Strategy        3




       Distribution Channels
To reconcile the needs of producers and
consumers
To improve efficiency by reducing the
number of transactions and creating bulk
To improve accessibility by lowering
location and time gaps between producers
and consumers
To improve specialist services to customers

                 Distribution Strategy        4
How a channel intermediary
increases distribution efficiciency




              Distribution Strategy   5




     Distribution Channels
Consumer Channels




              Distribution Strategy   6
Distribution Channels
B2B Channels




               Distribution Strategy   7




      Distribution Channels
Services Channels




               Distribution Strategy   8
Channel Strategy
Channel strategy decisions involve
  selection of the most effective distribution channel
  most appropriate level of distribution intensity and
  degree of channel integration




                           Distribution Strategy            9




               Channel Strategy
Channel Selection
 Market factors
     Buyer behaviour, buyer needs, willingness of channel
     intermediaries, location of costumers
  Producer factors
     Lack of financial resources, product mix, desired
     degree of control
  Product factors
     Direct distribution
  Competitive factors
     Innovative approach, salesforce or producer-owned
     distribution network, direct marketing

                           Distribution Strategy         10
Channel Strategy
Distribution Intensity
  Intensive Distribution
    Aims to achieve saturation coverage of the market by
    using all available outlets
  Selective Distribution
    A producer uses a limited number of outlets in a
    geographical area to sell its products
  Exclusive Distribution
    Only one wholesaler, retailer or industrial distributer is
    used in a geographic area.

                        Distribution Strategy                11




              Channel Strategy
Channel Integration
 Conventional marketing channels
    Hard bargaining and, occasionally, conflict
  Franchising
    A producer and channel intermediaries agree
    each member‘s rights and obligations
  Channel ownership
    Total control over distributor activities

                        Distribution Strategy                12
Channel Management
 Channel management is an effective
 implementation of the key channel
 strategy decisions
                                  Channel
                                 management




                                                                   Managing
   Selection     Motivation        Training           Evaluation
                                                                    conflict




                              Distribution Strategy                            13




               Channel Management
Managing conflict

Sources of channel conflict
 Differences in goals
 Differences in desired product line
 Multiple distribution channels
 Inadequacies in performance

                              Distribution Strategy                            14
Channel Management
Managing Conflict

Avoiding and resolving conflict
  Developing a partnership approach
  Training in conflict handeling
  Market partitioning
  Improving performance
  Channel ownership
  Coercion

                    Distribution Strategy       15




         Physical Distribution
Definition

  Physical Distribution defined as a set of
  activities concered with the physical flows
  with materials, components and finished
  goods from producer to channel
  intermediaries and consumers‘


                    Distribution Strategy       16
Physical Distribution System




                 Distribution Strategy      17




    Physical Distribution System
Customer Service
 What level of customer service should be
 provided?

Order Processing
 How should the orders be handled?



                 Distribution Strategy      18
Physical Distribution System
Inventory Control
  How much inventory should be held?



Warehousing
 Where should the inventory be located
 and how many warehouses should be
 used?
                  Distribution Strategy    19




    Physical Distribution System
Transportation
  How will the products be transported?



Materials handling
 How will the products be handled during
 transportation?

                  Distribution Strategy    20
Ethical Issues
Slotting allowances
Grey markets
Exclusive dealing
Restriction in supply




                 Distribution Strategy   21




    Thank you for your
        attention!
Sources
„Principles and Practice of Marketing“ 5th
edition, David Jobber
www.wikipedia.org




                Distribution Strategy        23

More Related Content

What's hot

Channels and distribution
Channels and distribution  Channels and distribution
Channels and distribution
ulabnafisa
 
Distribution Management
Distribution ManagementDistribution Management
Distribution Management
Ravi Lakhani
 

What's hot (20)

Channel of distribution
Channel of distributionChannel of distribution
Channel of distribution
 
Distribution Channel Management
Distribution Channel ManagementDistribution Channel Management
Distribution Channel Management
 
Channels and distribution
Channels and distribution  Channels and distribution
Channels and distribution
 
Managing retailing, wholesaling and logistics
Managing retailing, wholesaling and logisticsManaging retailing, wholesaling and logistics
Managing retailing, wholesaling and logistics
 
Chapter 16 - Managing Retailing Wholesaling and Logistics Market
Chapter 16 - Managing Retailing Wholesaling and Logistics MarketChapter 16 - Managing Retailing Wholesaling and Logistics Market
Chapter 16 - Managing Retailing Wholesaling and Logistics Market
 
Retail Strategy
Retail StrategyRetail Strategy
Retail Strategy
 
Distribution Channel/Marketing Channels by Amitabh Mishra
Distribution Channel/Marketing Channels by Amitabh MishraDistribution Channel/Marketing Channels by Amitabh Mishra
Distribution Channel/Marketing Channels by Amitabh Mishra
 
Marketing channels
Marketing channelsMarketing channels
Marketing channels
 
Channels of Distribution ppt
Channels of Distribution pptChannels of Distribution ppt
Channels of Distribution ppt
 
Presentation on Walmart
Presentation on WalmartPresentation on Walmart
Presentation on Walmart
 
Distribution strategy
Distribution strategyDistribution strategy
Distribution strategy
 
Channel Distribution
Channel Distribution Channel Distribution
Channel Distribution
 
Vertical marketing
Vertical marketingVertical marketing
Vertical marketing
 
SOURCING DECISIONS IN A SUPPLY CHAIN
SOURCING DECISIONS IN A SUPPLY CHAINSOURCING DECISIONS IN A SUPPLY CHAIN
SOURCING DECISIONS IN A SUPPLY CHAIN
 
Marketing channels
Marketing channelsMarketing channels
Marketing channels
 
Sales and distribution management
Sales and distribution managementSales and distribution management
Sales and distribution management
 
Product positioning ppt
Product positioning pptProduct positioning ppt
Product positioning ppt
 
Retail Strategy
Retail StrategyRetail Strategy
Retail Strategy
 
Distribution Management
Distribution ManagementDistribution Management
Distribution Management
 
Strategic Marketing Planning
Strategic Marketing PlanningStrategic Marketing Planning
Strategic Marketing Planning
 

Viewers also liked (7)

Distribution Strategies
Distribution StrategiesDistribution Strategies
Distribution Strategies
 
Distribution strategy
Distribution strategyDistribution strategy
Distribution strategy
 
Intensive strategy
Intensive strategyIntensive strategy
Intensive strategy
 
Coca-Cola Distribution strategy
Coca-Cola Distribution strategyCoca-Cola Distribution strategy
Coca-Cola Distribution strategy
 
Distribution Strategy of Amazon India
Distribution Strategy of Amazon IndiaDistribution Strategy of Amazon India
Distribution Strategy of Amazon India
 
Integration strategy
Integration strategyIntegration strategy
Integration strategy
 
Sales and distribution management at coca cola
Sales and distribution management at coca colaSales and distribution management at coca cola
Sales and distribution management at coca cola
 

Similar to Distribution strategy

Mktg 3_07 PPT STUDENTS_1.ppt
Mktg 3_07 PPT STUDENTS_1.pptMktg 3_07 PPT STUDENTS_1.ppt
Mktg 3_07 PPT STUDENTS_1.ppt
ssuserdc3fc61
 
Mktg%203_07%20PPT%20STUDENTS_1.pptx
Mktg%203_07%20PPT%20STUDENTS_1.pptxMktg%203_07%20PPT%20STUDENTS_1.pptx
Mktg%203_07%20PPT%20STUDENTS_1.pptx
Harini Sai
 

Similar to Distribution strategy (20)

Marketing channels and value networks
Marketing channels and value networksMarketing channels and value networks
Marketing channels and value networks
 
channel management.pptx.ppt
channel management.pptx.pptchannel management.pptx.ppt
channel management.pptx.ppt
 
1B_Distribution channels.ppt
1B_Distribution channels.ppt1B_Distribution channels.ppt
1B_Distribution channels.ppt
 
Marketing channel
Marketing channel  Marketing channel
Marketing channel
 
Introduction to Marketing - Session 4
Introduction to Marketing - Session 4Introduction to Marketing - Session 4
Introduction to Marketing - Session 4
 
Sales & Distribution
Sales & DistributionSales & Distribution
Sales & Distribution
 
marketing mix of global business
marketing mix of global businessmarketing mix of global business
marketing mix of global business
 
Channelstrategy
ChannelstrategyChannelstrategy
Channelstrategy
 
Msitmdec 2011sessions-4&5
Msitmdec 2011sessions-4&5Msitmdec 2011sessions-4&5
Msitmdec 2011sessions-4&5
 
Marketing place mix
Marketing place mixMarketing place mix
Marketing place mix
 
Session 11
Session 11 Session 11
Session 11
 
Marketing channels & scm ppt @ bec doms bagalkot mba
Marketing channels & scm ppt @ bec doms bagalkot mba Marketing channels & scm ppt @ bec doms bagalkot mba
Marketing channels & scm ppt @ bec doms bagalkot mba
 
Marketing channels & scm ppt @ bec doms bagalkot mba
Marketing channels & scm ppt @ bec doms bagalkot mba Marketing channels & scm ppt @ bec doms bagalkot mba
Marketing channels & scm ppt @ bec doms bagalkot mba
 
Marketing Channels.pptx
Marketing Channels.pptxMarketing Channels.pptx
Marketing Channels.pptx
 
Mktg 3_07 PPT STUDENTS_1.ppt
Mktg 3_07 PPT STUDENTS_1.pptMktg 3_07 PPT STUDENTS_1.ppt
Mktg 3_07 PPT STUDENTS_1.ppt
 
Mktg%203_07%20PPT%20STUDENTS_1.pptx
Mktg%203_07%20PPT%20STUDENTS_1.pptxMktg%203_07%20PPT%20STUDENTS_1.pptx
Mktg%203_07%20PPT%20STUDENTS_1.pptx
 
CHANNEL MANGEMENT/DISTRIBUTION.ppt
CHANNEL MANGEMENT/DISTRIBUTION.pptCHANNEL MANGEMENT/DISTRIBUTION.ppt
CHANNEL MANGEMENT/DISTRIBUTION.ppt
 
channel decisions Principles of marketing.pptx
channel decisions Principles of marketing.pptxchannel decisions Principles of marketing.pptx
channel decisions Principles of marketing.pptx
 
channels.ppt#distribution#channel#imp notes about management
channels.ppt#distribution#channel#imp notes about managementchannels.ppt#distribution#channel#imp notes about management
channels.ppt#distribution#channel#imp notes about management
 
Channel Management
Channel ManagementChannel Management
Channel Management
 

Recently uploaded

Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
dlhescort
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
amitlee9823
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
daisycvs
 
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Anamikakaur10
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
dollysharma2066
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
dollysharma2066
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
dlhescort
 

Recently uploaded (20)

Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort ServiceEluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
 
Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876
Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876
Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Malegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
Malegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort ServiceMalegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
Malegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
Nelamangala Call Girls: 🍓 7737669865 🍓 High Profile Model Escorts | Bangalore...
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024
 
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai KuwaitThe Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
The Abortion pills for sale in Qatar@Doha [+27737758557] []Deira Dubai Kuwait
 
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
Call Now ☎️🔝 9332606886🔝 Call Girls ❤ Service In Bhilwara Female Escorts Serv...
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
PHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation FinalPHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation Final
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
Call Girls In Majnu Ka Tilla 959961~3876 Shot 2000 Night 8000
 

Distribution strategy

  • 1. Distribution Strategy Peter Angele Ileana Szczepanski Niklas Reissinger Overview Definition Distribution Channels Channel Strategy Channel Management Physical Distribution Physical Distribution System Ethical Issues Distribution Strategy 2
  • 2. Definition Distribution is one of the four aspects of marketing. A distributor is the middleman between the manufacturer and retailer. After a product is manufactured it is typically shipped (and usually sold) to a distributor. The distributor then sells the product to retailers or customers Distribution Strategy 3 Distribution Channels To reconcile the needs of producers and consumers To improve efficiency by reducing the number of transactions and creating bulk To improve accessibility by lowering location and time gaps between producers and consumers To improve specialist services to customers Distribution Strategy 4
  • 3. How a channel intermediary increases distribution efficiciency Distribution Strategy 5 Distribution Channels Consumer Channels Distribution Strategy 6
  • 4. Distribution Channels B2B Channels Distribution Strategy 7 Distribution Channels Services Channels Distribution Strategy 8
  • 5. Channel Strategy Channel strategy decisions involve selection of the most effective distribution channel most appropriate level of distribution intensity and degree of channel integration Distribution Strategy 9 Channel Strategy Channel Selection Market factors Buyer behaviour, buyer needs, willingness of channel intermediaries, location of costumers Producer factors Lack of financial resources, product mix, desired degree of control Product factors Direct distribution Competitive factors Innovative approach, salesforce or producer-owned distribution network, direct marketing Distribution Strategy 10
  • 6. Channel Strategy Distribution Intensity Intensive Distribution Aims to achieve saturation coverage of the market by using all available outlets Selective Distribution A producer uses a limited number of outlets in a geographical area to sell its products Exclusive Distribution Only one wholesaler, retailer or industrial distributer is used in a geographic area. Distribution Strategy 11 Channel Strategy Channel Integration Conventional marketing channels Hard bargaining and, occasionally, conflict Franchising A producer and channel intermediaries agree each member‘s rights and obligations Channel ownership Total control over distributor activities Distribution Strategy 12
  • 7. Channel Management Channel management is an effective implementation of the key channel strategy decisions Channel management Managing Selection Motivation Training Evaluation conflict Distribution Strategy 13 Channel Management Managing conflict Sources of channel conflict Differences in goals Differences in desired product line Multiple distribution channels Inadequacies in performance Distribution Strategy 14
  • 8. Channel Management Managing Conflict Avoiding and resolving conflict Developing a partnership approach Training in conflict handeling Market partitioning Improving performance Channel ownership Coercion Distribution Strategy 15 Physical Distribution Definition Physical Distribution defined as a set of activities concered with the physical flows with materials, components and finished goods from producer to channel intermediaries and consumers‘ Distribution Strategy 16
  • 9. Physical Distribution System Distribution Strategy 17 Physical Distribution System Customer Service What level of customer service should be provided? Order Processing How should the orders be handled? Distribution Strategy 18
  • 10. Physical Distribution System Inventory Control How much inventory should be held? Warehousing Where should the inventory be located and how many warehouses should be used? Distribution Strategy 19 Physical Distribution System Transportation How will the products be transported? Materials handling How will the products be handled during transportation? Distribution Strategy 20
  • 11. Ethical Issues Slotting allowances Grey markets Exclusive dealing Restriction in supply Distribution Strategy 21 Thank you for your attention!
  • 12. Sources „Principles and Practice of Marketing“ 5th edition, David Jobber www.wikipedia.org Distribution Strategy 23