SlideShare a Scribd company logo
1 of 29
DIGITAL  MARKETING : 101 Presented By: Joanna Pena-Bickley  VP, Interactive Group Creative Director An introduction to the Digital Marketing for traditional marketers and agencies +
MARKETING TO CONSUMERS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
OUR CHANGING LANDSCAPE ,[object Object],[object Object],[object Object]
TECHNOLOGY AND ITS ROLE IN OUR WORLD ,[object Object],[object Object],[object Object],[object Object],Alain Thys - FutureLab
THE COUNTER-CULTURE IS THE MAINSTREAM NEWS MEDIA BBC Newlsline Ticker 19,550 /million CNN 18,600 New York Times   8,740 Drudge Report   4,210 Washington Post   3,755 Reuters Online   3,680 Guardian Unlimited   2,985 Al Jazeera   2,925 Wall Street Journal   1,995 Le Monde    990 The Huffington Post   959 The Economist   740 Daily Kos (State of theNation)   722 Crooks&Liars (John Amato)   525 Xu Jing Lei  56,750/million 1,000-4,000 comments per article Blogs vs. Mainstream News Media : Early days, yet traffic is growing Every Citizen is a Reporter In which (semi-)amateurs start to “play for real” Alain Thys - FutureLab
MAINSTREAM CULTURE SHIFTS MEDIA Nielsen Rating – Nov 6- Nov 12 YouTube TOP 3 (20 nov 2006) In which (semi-)amateurs start to “play for real” Alain Thys - FutureLab 20.8 CBS CSI: Crime Scene Investigation  3. 22.0 ABC Dancing With the Stars  2. 22.3 million ABC Desperate Housewives 1. 12.7 Quick Change Artists  17.3 Pokemon Theme Music  35.7 MM Evolution of Dance
THE SHIFT - THE MEDIUM CATCH UP ONLINE MEDIA PLAY CATCH UP WITH TRADITIONAL OUTLETS July 2006 (cc) Lynette Webb, 2006 Alain Thys - FutureLab
THE BIGGEST DIGITAL MEDIA PLAYER - THE LONG TAIL THE BIGGEST PLAYER IS The long, long, long, long, long tail 1-200,000 1,000-200,000 Alain Thys - FutureLab
DON’T CREATE DIGITAL TACTICS - CREATE CONVERSATIONS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
STOP THE MONOLOG  - START THE DIALOG Art by: Andrew Davies
WHAT CREATES CONSUMER CONVERSATIONS? of consumers don’t believe that companies tell the truth in advertisements 76% Yankelowich Alain Thys - FutureLab
CONVERSATIONS START WITH PEOPLE THERE IS STILL ONE TRUSTED MEDIUM LEFT IN THE WORLD Alain Thys - FutureLab MY FRIENDS – THEIR FRIENDS – AND ALL THOSE WE COLLECTIVELY RESPECT
PEOPLE TRUST PEOPLE - NOT MARKETERS A person like yourself or a peer Edelman Trust Barometer 2006 When forming an opinion of a company, how credible would the information be from … Alain Thys - FutureLab 15 Blogger 16 PR person 17 Entertainer 19 Union 29 CEO 33 Regular employee 36 Lawyer 53 Accountant  58 NGO Rep 58 Financial Analyst 61 Person like yourself/peer 62 Doctor or similar 62 Academic %
PEOPLE TRUST PEOPLE People Trust Humans 3 Radio 4 TV 4 Magazines 14 Other 14 Retailer information 16 Product/Company Information 21 Internet 25 Newspaper Coupons 33 Word-of-mouth from family & friends 36 In-store demonstration 49 In-store Sales Associate % Source Source: CMO Council’s Retail Fluency Report, 2005 Most influential information sources in purchasing electronic goods? (TOP 3) Alain Thys - FutureLab
PEOPLE TRUST PEOPLE - THE IGNORED REALITY This is not a “new hype”  just an ignored reality 61% trust other people like themselves (as media) - Edelman Trust Barometer, 2006 2006 Diffusion studies found that WOM is 10x more effective than media advertising 2001 Word-of-Mouth (WOM) is 7x more effective than newspaper advertising, 5x stronger than a personal sales pitch and 2x as effective as radio advertising 1955  36% of surveyed consumers reported learning of an innovation through word-of-mouth, while 48% reported being influenced by WOM when making a purchase decision 1967 Alain Thys - FutureLab
DIGITAL MARKETING & COMMUNITY ,[object Object],[object Object],[object Object],[object Object]
DOING DIGITAL RIGHT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DIGITAL BRAND EXPERIENCES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
MICROSITES & DIGITAL MEDIA- How do they work? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Universal symbol for database .asp, .php. jsp  pages not seen  by the consumer Business Logic  is functional
THE PRESENTATION LAYER ,[object Object],=
THE BUSINESS LOGIC LAYER ,[object Object],[object Object]
THE DATA LAYER ,[object Object]
MICROSITES, MEDIA & ANALYTICS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
MICROSITES, MEDIA AND ANALYTICS ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
THE DIGITAL MEDIUM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
THE CHANGING LANDSCAPE
EVERYTHING STARTS WITH DESIGN & A GREAT STORY ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Centered Design = EXPERIENCE NOT NOISE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
DIGITAL  MARKETING : 101 Presented By: Joanna Pena-Bickley  VP, Interactive Group Creative Director An introduction to the Digital Marketing for traditional marketers and agencies + CONTINUE THE CONVERSATION   AT HTTP://JOANNAPENABICKLEY.TYPEPAD.COM

More Related Content

What's hot

David Mattin: Perform or Perish Key Consumer Trends Reshaping Digital in 2016...
David Mattin: Perform or Perish Key Consumer Trends Reshaping Digital in 2016...David Mattin: Perform or Perish Key Consumer Trends Reshaping Digital in 2016...
David Mattin: Perform or Perish Key Consumer Trends Reshaping Digital in 2016...sinnerschrader
 
2015 EMERGING TOP TEN TRENDS
2015 EMERGING TOP TEN TRENDS2015 EMERGING TOP TEN TRENDS
2015 EMERGING TOP TEN TRENDSAndrew Franks
 
ZenithOptimedia's 2015 Emerging Top Ten Trends
ZenithOptimedia's 2015 Emerging Top Ten TrendsZenithOptimedia's 2015 Emerging Top Ten Trends
ZenithOptimedia's 2015 Emerging Top Ten TrendsZenithOptimedia
 
Face of Today's Consumer: 2010 Trend Review
Face of Today's Consumer: 2010 Trend ReviewFace of Today's Consumer: 2010 Trend Review
Face of Today's Consumer: 2010 Trend ReviewK Anggakara
 
Digital transformation and the customer experience mat ford
Digital transformation and the customer experience   mat fordDigital transformation and the customer experience   mat ford
Digital transformation and the customer experience mat fordRick Bouter
 
Monologue to Dialogue Social Media And Digital Marketing MWalsh
Monologue to Dialogue Social Media And Digital Marketing MWalshMonologue to Dialogue Social Media And Digital Marketing MWalsh
Monologue to Dialogue Social Media And Digital Marketing MWalshMartin Walsh
 
Customer Experience during & after the Corona Virus crisis
Customer Experience during & after the Corona Virus crisisCustomer Experience during & after the Corona Virus crisis
Customer Experience during & after the Corona Virus crisisSteven Van Belleghem
 
Don't Ask Your Agency For A Viral Video - Wunderman Singapore
Don't Ask Your Agency For A Viral Video - Wunderman SingaporeDon't Ask Your Agency For A Viral Video - Wunderman Singapore
Don't Ask Your Agency For A Viral Video - Wunderman SingaporeWunderman Asia-Pacific
 
Most contagious 2013
Most contagious 2013Most contagious 2013
Most contagious 2013Contagious
 
Story Board: The Collaborative Economy for Corporations (Official Slideshare ...
Story Board: The Collaborative Economy for Corporations (Official Slideshare ...Story Board: The Collaborative Economy for Corporations (Official Slideshare ...
Story Board: The Collaborative Economy for Corporations (Official Slideshare ...Jeremiah Owyang
 
Web 2.0 report o relly - Quando cunhou-se o termo
Web 2.0 report o relly - Quando cunhou-se o termoWeb 2.0 report o relly - Quando cunhou-se o termo
Web 2.0 report o relly - Quando cunhou-se o termoGil Giardelli
 
Culture vulture trends_report_2015
Culture vulture trends_report_2015Culture vulture trends_report_2015
Culture vulture trends_report_2015Alina Slichuk
 
Did You Know? 6.0: Change to Thrive
Did You Know? 6.0: Change to ThriveDid You Know? 6.0: Change to Thrive
Did You Know? 6.0: Change to ThriveXPLANE
 
Changing Landscape of e-commerce
Changing Landscape of e-commerceChanging Landscape of e-commerce
Changing Landscape of e-commerceGreg Fink
 
TheMoneyEvent Agenda
TheMoneyEvent AgendaTheMoneyEvent Agenda
TheMoneyEvent Agendathemoneyevent
 
The Money Event Agenda
The Money Event Agenda The Money Event Agenda
The Money Event Agenda themoneyevent
 
Cannes 2015: Y&R Labstore's Retail Takeaways
Cannes 2015: Y&R Labstore's Retail TakeawaysCannes 2015: Y&R Labstore's Retail Takeaways
Cannes 2015: Y&R Labstore's Retail TakeawaysYoung & Rubicam
 
Digital Transformation in Corporate Banking
Digital Transformation in Corporate BankingDigital Transformation in Corporate Banking
Digital Transformation in Corporate BankingScopernia
 
Your customer journey
Your customer journeyYour customer journey
Your customer journeyJeffrey Evans
 

What's hot (20)

David Mattin: Perform or Perish Key Consumer Trends Reshaping Digital in 2016...
David Mattin: Perform or Perish Key Consumer Trends Reshaping Digital in 2016...David Mattin: Perform or Perish Key Consumer Trends Reshaping Digital in 2016...
David Mattin: Perform or Perish Key Consumer Trends Reshaping Digital in 2016...
 
2015 EMERGING TOP TEN TRENDS
2015 EMERGING TOP TEN TRENDS2015 EMERGING TOP TEN TRENDS
2015 EMERGING TOP TEN TRENDS
 
ZenithOptimedia's 2015 Emerging Top Ten Trends
ZenithOptimedia's 2015 Emerging Top Ten TrendsZenithOptimedia's 2015 Emerging Top Ten Trends
ZenithOptimedia's 2015 Emerging Top Ten Trends
 
Face of Today's Consumer: 2010 Trend Review
Face of Today's Consumer: 2010 Trend ReviewFace of Today's Consumer: 2010 Trend Review
Face of Today's Consumer: 2010 Trend Review
 
Digital transformation and the customer experience mat ford
Digital transformation and the customer experience   mat fordDigital transformation and the customer experience   mat ford
Digital transformation and the customer experience mat ford
 
Monologue to Dialogue Social Media And Digital Marketing MWalsh
Monologue to Dialogue Social Media And Digital Marketing MWalshMonologue to Dialogue Social Media And Digital Marketing MWalsh
Monologue to Dialogue Social Media And Digital Marketing MWalsh
 
Customer Experience during & after the Corona Virus crisis
Customer Experience during & after the Corona Virus crisisCustomer Experience during & after the Corona Virus crisis
Customer Experience during & after the Corona Virus crisis
 
Don't Ask Your Agency For A Viral Video - Wunderman Singapore
Don't Ask Your Agency For A Viral Video - Wunderman SingaporeDon't Ask Your Agency For A Viral Video - Wunderman Singapore
Don't Ask Your Agency For A Viral Video - Wunderman Singapore
 
Most contagious 2013
Most contagious 2013Most contagious 2013
Most contagious 2013
 
Story Board: The Collaborative Economy for Corporations (Official Slideshare ...
Story Board: The Collaborative Economy for Corporations (Official Slideshare ...Story Board: The Collaborative Economy for Corporations (Official Slideshare ...
Story Board: The Collaborative Economy for Corporations (Official Slideshare ...
 
Web 2.0 report o relly - Quando cunhou-se o termo
Web 2.0 report o relly - Quando cunhou-se o termoWeb 2.0 report o relly - Quando cunhou-se o termo
Web 2.0 report o relly - Quando cunhou-se o termo
 
Culture vulture trends_report_2015
Culture vulture trends_report_2015Culture vulture trends_report_2015
Culture vulture trends_report_2015
 
Did You Know? 6.0: Change to Thrive
Did You Know? 6.0: Change to ThriveDid You Know? 6.0: Change to Thrive
Did You Know? 6.0: Change to Thrive
 
Changing Landscape of e-commerce
Changing Landscape of e-commerceChanging Landscape of e-commerce
Changing Landscape of e-commerce
 
TheMoneyEvent Agenda
TheMoneyEvent AgendaTheMoneyEvent Agenda
TheMoneyEvent Agenda
 
The Money Event Agenda
The Money Event Agenda The Money Event Agenda
The Money Event Agenda
 
Age of experience - Sitel
Age of experience - SitelAge of experience - Sitel
Age of experience - Sitel
 
Cannes 2015: Y&R Labstore's Retail Takeaways
Cannes 2015: Y&R Labstore's Retail TakeawaysCannes 2015: Y&R Labstore's Retail Takeaways
Cannes 2015: Y&R Labstore's Retail Takeaways
 
Digital Transformation in Corporate Banking
Digital Transformation in Corporate BankingDigital Transformation in Corporate Banking
Digital Transformation in Corporate Banking
 
Your customer journey
Your customer journeyYour customer journey
Your customer journey
 

Viewers also liked

Digital Marketing 101
Digital Marketing 101Digital Marketing 101
Digital Marketing 101Fifth Tribe
 
Changing faces of digital marketing and future trends
Changing faces of digital marketing and future trendsChanging faces of digital marketing and future trends
Changing faces of digital marketing and future trendsJoyjeet Dan
 
2014 Digital Marketing 101
2014 Digital Marketing 1012014 Digital Marketing 101
2014 Digital Marketing 101Adrian Ang
 
Digital marketing workshop
Digital marketing workshopDigital marketing workshop
Digital marketing workshopAndy Lima
 
Digital marketing Trends 2017
Digital marketing Trends 2017Digital marketing Trends 2017
Digital marketing Trends 2017Infocrest
 
Digital Marketing Trends 2015
Digital Marketing Trends 2015Digital Marketing Trends 2015
Digital Marketing Trends 2015Dave Chaffey
 
B2B Content Marketing 2017 - Benchmarks, Budgets & Trends - North America
B2B Content Marketing 2017 - Benchmarks, Budgets & Trends - North AmericaB2B Content Marketing 2017 - Benchmarks, Budgets & Trends - North America
B2B Content Marketing 2017 - Benchmarks, Budgets & Trends - North AmericaContent Marketing Institute
 

Viewers also liked (11)

Digital Marketing 101
Digital Marketing 101Digital Marketing 101
Digital Marketing 101
 
Changing faces of digital marketing and future trends
Changing faces of digital marketing and future trendsChanging faces of digital marketing and future trends
Changing faces of digital marketing and future trends
 
2014 Digital Marketing 101
2014 Digital Marketing 1012014 Digital Marketing 101
2014 Digital Marketing 101
 
Digital marketing workshop
Digital marketing workshopDigital marketing workshop
Digital marketing workshop
 
Digital marketing Trends 2017
Digital marketing Trends 2017Digital marketing Trends 2017
Digital marketing Trends 2017
 
The digital marketing ppt
The digital marketing pptThe digital marketing ppt
The digital marketing ppt
 
Digital Marketing Trends 2015
Digital Marketing Trends 2015Digital Marketing Trends 2015
Digital Marketing Trends 2015
 
2016 Content Marketing Playbook
2016 Content Marketing Playbook2016 Content Marketing Playbook
2016 Content Marketing Playbook
 
B2B Content Marketing 2017 - Benchmarks, Budgets & Trends - North America
B2B Content Marketing 2017 - Benchmarks, Budgets & Trends - North AmericaB2B Content Marketing 2017 - Benchmarks, Budgets & Trends - North America
B2B Content Marketing 2017 - Benchmarks, Budgets & Trends - North America
 
2016 Digital Yearbook
2016 Digital Yearbook2016 Digital Yearbook
2016 Digital Yearbook
 
Digital in 2016
Digital in 2016Digital in 2016
Digital in 2016
 

Similar to Digital Marketing 101 5496

Know First•Be First•Profit First - Keynote by Craig Rispin, Business Futurist...
Know First•Be First•Profit First - Keynote by Craig Rispin, Business Futurist...Know First•Be First•Profit First - Keynote by Craig Rispin, Business Futurist...
Know First•Be First•Profit First - Keynote by Craig Rispin, Business Futurist...Craig Rispin
 
NAB April 2015 - Craig Rispin Keynote
NAB April 2015 - Craig Rispin KeynoteNAB April 2015 - Craig Rispin Keynote
NAB April 2015 - Craig Rispin KeynoteCraig Rispin
 
Y&R: 10 Snapshots from SXSWi 2015
Y&R: 10 Snapshots from SXSWi 2015Y&R: 10 Snapshots from SXSWi 2015
Y&R: 10 Snapshots from SXSWi 2015Young & Rubicam
 
digital marketing strategy - social media
digital marketing strategy - social mediadigital marketing strategy - social media
digital marketing strategy - social mediaJohn Chacksfield
 
digital marketing strategy - what happened to top of the pops?
digital marketing strategy - what happened to top of the pops?digital marketing strategy - what happened to top of the pops?
digital marketing strategy - what happened to top of the pops?John Chacksfield
 
Era of The Social Customer 2010.
Era of The Social Customer 2010.Era of The Social Customer 2010.
Era of The Social Customer 2010.Paul Greenberg
 
Me Media and the changing role of Communications Strategy
Me Media and the changing role of Communications StrategyMe Media and the changing role of Communications Strategy
Me Media and the changing role of Communications StrategyAustralasia
 
Understanding the Social Customer
Understanding the Social CustomerUnderstanding the Social Customer
Understanding the Social CustomerRyan Turner
 
A look at client-agency relationships.
A look at client-agency relationships. A look at client-agency relationships.
A look at client-agency relationships. Mark Linder
 
The evolution of client-agency relationships
The evolution of client-agency relationshipsThe evolution of client-agency relationships
The evolution of client-agency relationshipsMark Linder
 
Digital Marketing for Wellbeing Business
Digital Marketing for Wellbeing BusinessDigital Marketing for Wellbeing Business
Digital Marketing for Wellbeing BusinessAntti Leino
 
Social Media And Advertising 1196991487121589 4
Social Media And Advertising 1196991487121589 4Social Media And Advertising 1196991487121589 4
Social Media And Advertising 1196991487121589 4mtk4
 
“Empowering Consumers with Experiences That Drive Profits” Jeff Molander at L...
“Empowering Consumers with Experiences That Drive Profits” Jeff Molander at L...“Empowering Consumers with Experiences That Drive Profits” Jeff Molander at L...
“Empowering Consumers with Experiences That Drive Profits” Jeff Molander at L...Jeff Molander
 
Social Media and Advertising: Ad Club 10/07
Social Media and Advertising: Ad Club 10/07Social Media and Advertising: Ad Club 10/07
Social Media and Advertising: Ad Club 10/07Eric Weaver
 
Managing The Future Expectations Of The Hyper-Connected Consumer
Managing The Future Expectations Of The Hyper-Connected ConsumerManaging The Future Expectations Of The Hyper-Connected Consumer
Managing The Future Expectations Of The Hyper-Connected ConsumerMiel Van Opstal
 
Curiosity Stop Special: Techcrunch Disrupt 2016
Curiosity Stop Special: Techcrunch Disrupt 2016Curiosity Stop Special: Techcrunch Disrupt 2016
Curiosity Stop Special: Techcrunch Disrupt 2016We Are Social
 
Conversation Marketing
Conversation MarketingConversation Marketing
Conversation MarketingAlex Kornfeind
 

Similar to Digital Marketing 101 5496 (20)

Know First•Be First•Profit First - Keynote by Craig Rispin, Business Futurist...
Know First•Be First•Profit First - Keynote by Craig Rispin, Business Futurist...Know First•Be First•Profit First - Keynote by Craig Rispin, Business Futurist...
Know First•Be First•Profit First - Keynote by Craig Rispin, Business Futurist...
 
NAB April 2015 - Craig Rispin Keynote
NAB April 2015 - Craig Rispin KeynoteNAB April 2015 - Craig Rispin Keynote
NAB April 2015 - Craig Rispin Keynote
 
5. goldsmiths short course introduction to marketing data
5. goldsmiths short course   introduction to marketing data5. goldsmiths short course   introduction to marketing data
5. goldsmiths short course introduction to marketing data
 
Y&R: 10 Snapshots from SXSWi 2015
Y&R: 10 Snapshots from SXSWi 2015Y&R: 10 Snapshots from SXSWi 2015
Y&R: 10 Snapshots from SXSWi 2015
 
digital marketing strategy - social media
digital marketing strategy - social mediadigital marketing strategy - social media
digital marketing strategy - social media
 
digital marketing strategy - what happened to top of the pops?
digital marketing strategy - what happened to top of the pops?digital marketing strategy - what happened to top of the pops?
digital marketing strategy - what happened to top of the pops?
 
Era of The Social Customer 2010.
Era of The Social Customer 2010.Era of The Social Customer 2010.
Era of The Social Customer 2010.
 
Me Media and the changing role of Communications Strategy
Me Media and the changing role of Communications StrategyMe Media and the changing role of Communications Strategy
Me Media and the changing role of Communications Strategy
 
Understanding the Social Customer
Understanding the Social CustomerUnderstanding the Social Customer
Understanding the Social Customer
 
Using Social Media to Solve Common Business Problems
Using Social Media to Solve Common Business ProblemsUsing Social Media to Solve Common Business Problems
Using Social Media to Solve Common Business Problems
 
A look at client-agency relationships.
A look at client-agency relationships. A look at client-agency relationships.
A look at client-agency relationships.
 
The evolution of client-agency relationships
The evolution of client-agency relationshipsThe evolution of client-agency relationships
The evolution of client-agency relationships
 
Digital Marketing for Wellbeing Business
Digital Marketing for Wellbeing BusinessDigital Marketing for Wellbeing Business
Digital Marketing for Wellbeing Business
 
Social Media And Advertising 1196991487121589 4
Social Media And Advertising 1196991487121589 4Social Media And Advertising 1196991487121589 4
Social Media And Advertising 1196991487121589 4
 
“Empowering Consumers with Experiences That Drive Profits” Jeff Molander at L...
“Empowering Consumers with Experiences That Drive Profits” Jeff Molander at L...“Empowering Consumers with Experiences That Drive Profits” Jeff Molander at L...
“Empowering Consumers with Experiences That Drive Profits” Jeff Molander at L...
 
Social Media and Advertising: Ad Club 10/07
Social Media and Advertising: Ad Club 10/07Social Media and Advertising: Ad Club 10/07
Social Media and Advertising: Ad Club 10/07
 
Digital Market POV - Dominique-Sebastien Forest
Digital Market POV - Dominique-Sebastien ForestDigital Market POV - Dominique-Sebastien Forest
Digital Market POV - Dominique-Sebastien Forest
 
Managing The Future Expectations Of The Hyper-Connected Consumer
Managing The Future Expectations Of The Hyper-Connected ConsumerManaging The Future Expectations Of The Hyper-Connected Consumer
Managing The Future Expectations Of The Hyper-Connected Consumer
 
Curiosity Stop Special: Techcrunch Disrupt 2016
Curiosity Stop Special: Techcrunch Disrupt 2016Curiosity Stop Special: Techcrunch Disrupt 2016
Curiosity Stop Special: Techcrunch Disrupt 2016
 
Conversation Marketing
Conversation MarketingConversation Marketing
Conversation Marketing
 

Digital Marketing 101 5496

  • 1. DIGITAL MARKETING : 101 Presented By: Joanna Pena-Bickley VP, Interactive Group Creative Director An introduction to the Digital Marketing for traditional marketers and agencies +
  • 2.
  • 3.
  • 4.
  • 5. THE COUNTER-CULTURE IS THE MAINSTREAM NEWS MEDIA BBC Newlsline Ticker 19,550 /million CNN 18,600 New York Times 8,740 Drudge Report 4,210 Washington Post 3,755 Reuters Online 3,680 Guardian Unlimited 2,985 Al Jazeera 2,925 Wall Street Journal 1,995 Le Monde 990 The Huffington Post 959 The Economist 740 Daily Kos (State of theNation) 722 Crooks&Liars (John Amato) 525 Xu Jing Lei 56,750/million 1,000-4,000 comments per article Blogs vs. Mainstream News Media : Early days, yet traffic is growing Every Citizen is a Reporter In which (semi-)amateurs start to “play for real” Alain Thys - FutureLab
  • 6. MAINSTREAM CULTURE SHIFTS MEDIA Nielsen Rating – Nov 6- Nov 12 YouTube TOP 3 (20 nov 2006) In which (semi-)amateurs start to “play for real” Alain Thys - FutureLab 20.8 CBS CSI: Crime Scene Investigation 3. 22.0 ABC Dancing With the Stars 2. 22.3 million ABC Desperate Housewives 1. 12.7 Quick Change Artists 17.3 Pokemon Theme Music 35.7 MM Evolution of Dance
  • 7. THE SHIFT - THE MEDIUM CATCH UP ONLINE MEDIA PLAY CATCH UP WITH TRADITIONAL OUTLETS July 2006 (cc) Lynette Webb, 2006 Alain Thys - FutureLab
  • 8. THE BIGGEST DIGITAL MEDIA PLAYER - THE LONG TAIL THE BIGGEST PLAYER IS The long, long, long, long, long tail 1-200,000 1,000-200,000 Alain Thys - FutureLab
  • 9.
  • 10. STOP THE MONOLOG - START THE DIALOG Art by: Andrew Davies
  • 11. WHAT CREATES CONSUMER CONVERSATIONS? of consumers don’t believe that companies tell the truth in advertisements 76% Yankelowich Alain Thys - FutureLab
  • 12. CONVERSATIONS START WITH PEOPLE THERE IS STILL ONE TRUSTED MEDIUM LEFT IN THE WORLD Alain Thys - FutureLab MY FRIENDS – THEIR FRIENDS – AND ALL THOSE WE COLLECTIVELY RESPECT
  • 13. PEOPLE TRUST PEOPLE - NOT MARKETERS A person like yourself or a peer Edelman Trust Barometer 2006 When forming an opinion of a company, how credible would the information be from … Alain Thys - FutureLab 15 Blogger 16 PR person 17 Entertainer 19 Union 29 CEO 33 Regular employee 36 Lawyer 53 Accountant 58 NGO Rep 58 Financial Analyst 61 Person like yourself/peer 62 Doctor or similar 62 Academic %
  • 14. PEOPLE TRUST PEOPLE People Trust Humans 3 Radio 4 TV 4 Magazines 14 Other 14 Retailer information 16 Product/Company Information 21 Internet 25 Newspaper Coupons 33 Word-of-mouth from family & friends 36 In-store demonstration 49 In-store Sales Associate % Source Source: CMO Council’s Retail Fluency Report, 2005 Most influential information sources in purchasing electronic goods? (TOP 3) Alain Thys - FutureLab
  • 15. PEOPLE TRUST PEOPLE - THE IGNORED REALITY This is not a “new hype” just an ignored reality 61% trust other people like themselves (as media) - Edelman Trust Barometer, 2006 2006 Diffusion studies found that WOM is 10x more effective than media advertising 2001 Word-of-Mouth (WOM) is 7x more effective than newspaper advertising, 5x stronger than a personal sales pitch and 2x as effective as radio advertising 1955 36% of surveyed consumers reported learning of an innovation through word-of-mouth, while 48% reported being influenced by WOM when making a purchase decision 1967 Alain Thys - FutureLab
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 27.
  • 28.
  • 29. DIGITAL MARKETING : 101 Presented By: Joanna Pena-Bickley VP, Interactive Group Creative Director An introduction to the Digital Marketing for traditional marketers and agencies + CONTINUE THE CONVERSATION AT HTTP://JOANNAPENABICKLEY.TYPEPAD.COM

Editor's Notes

  1. This is a speech to go beyond the hype that marketing is dead, yet look at the most important word in the thunderstorm McKinsey captured in their 2005 article. TRADITIONAL marketing is dead. Traditional, as in what we’ve been doing for the last 40-50 years. Yet rather than advise all sorts of hype activities I wanted to dig deeper and look for the opportunities which are currently untapped.
  2. And they considered the relationship with the viewer a contract. And nowhere I have found this contract better described as in the words of Jamie Kellner. Quote In other words, if you do not watch the adverts we splice between the wonderful programming, you are a BAD BAD BAD consumer ---- Yet then the power shifted. First we obtained the tools to take control of the one way, cnetrally directed information stream that was being pushed our way. From now on we could go straight to what we wanted, when we wanted it and how we wanted it. Suddently we could
  3. In which some of the work we did started rivalling with traditional media programms, even though no traditional media executive would have given this work the light of day
  4. In which some of the work we did started rivalling with traditional media programming, even though no traditional media executive would have given this work the light of day
  5. Its not advertising
  6. Because there is still one trusted medium left in the world … and that medium … is ME
  7. THUS THE IMPORTANCE OF COMMUNITY
  8. In communication terms, this trust in fellow humans leads us to word of mouth, which is still the major form of communication. It is what makes communites and strats viruses. See the epidemiology and history of AIDS in the early 80s
  9. Between the time I wrote this slide and I have introduced it to you… it has changed again.