7 p.part 3 dev ireg touch training - end user features & values - webex intercall telephoneconference training
1. Welcome to the Training
How to join TELECONFERENCE:
call the LOCAL number for your country – find the number here:
https://www.tcconline.com/offSite/OffSiteController.jpf?cc=7989957766
unlock your phone keypad: On Alcatel phones this is done with #0
Enter Conference Code: 798 995 7766#
you are asked to tell your name: You can only press #
You are now successfully in the session. Follow the instructions for Synhronization
of the phone on your Screen!
IMPORTANT! Start 15 minutes before the training starts to have enough time.
Please do a little trick which helps us to see your name when you speak:
1. Click on the tab Meeting Info on the top of the screen
2. Find the Attendee ID
3. Type the ID into your phone – first the #, then the number, then #
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2. Welcome to the Training
Today’s Agenda:
Welcome to the session
Who is who?
Practicalities
Training
Your trainer today:
Summary and evaluation
Best regards/Med venlig hilsen
Session start: 10:00 AM John Haugsted Outzen
Break as needed Technical Product Manager, Indoor Applications
Danfoss A/S
Session end: 12:00 AM
Electric Heating Systems
Tel.: +45 74 88 85 88
Mobile +45 25 26 47 99
E-mail: jho@danfoss.com
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3. Practicalities
Please turn off email, instant messaging and mute your
phone when you are not speaking: Mute and un-mute: *6
If you have to leave the session, please send a note to the
trainer when you leave and when you return
Raise your hand if you have an immediate question or
comment.
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7. DEVIreg™ Touch Training – End User
1. Background
2. Timers in modern living
3. 3rd generation Forecast Function
4. Open window function
5. Energy consumption
6. Easy and remote troubleshooting
7. Warranty and Claim Handling
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8. DEVIreg™ Touch - Background
Identified insights and pains
Product offering
Value Propositions
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9. Identified insights and pains – End Users
Insights Pain points
Interacting with a Discomfort
thermostat is first time, Lack of control
every time!
Screen size is important in
relation to user interaction
Not a clear choice on Touch
vs. Buttons
Believe tariffs it is part of the
future
Must be possible to override
Graphical (colour) screen
has a high preference
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10. Product offering
DEVIreg
530 535 550 Touch
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11. Value Propositions – End users
Comfort
when you
need it
Superior
usability and
flexible
design
Stop energy
waste
Markets best
warranty
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12. Main differentiators for end users
Fully flexible and intuitive timer
2” touch display in modern discreet design
Shortcut button for Timer Off, Away, Frost Protection and
Off mode
Stop energy waste package
Low CA value
Open window detection
Consumption meter
3. generation forecast with optimum start up and fade-out
Sensor failure monitoring
Compliant with EN 60730 - certified by SEMKO
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13. Usability
The ease of use and learnability of a human-made
object (Wikipedia)
More efficient to use
takes less time to accomplish a particular task
Easier to learn
operation can be learned by observing the object
More satisfying to use
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14. Usability
Often easier said than done
Main differentiator towards competitors
Usability tests to ensure the succeed
3 rounds of tests with end users
3 rounds of tests with installers
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15. Comfort when you need it
Features
Easy accessible timer with flexible day and time
pattern
Benefits
Comfort periods that matches modern worklife
better than fixed pattern (5/2, 6/1 and 7/0)
Saves the energy waste of working days with no
setback
Example (Saved energy waste of working days with no
Value Quantification
Customer Value €
setback)
Typical output in daytime 30 W/m2
2.6 €
Typical room size 4 m2
Working hours 9 hours
Daily energy waste 1 kWh /day
No of days with wrong program 12 days/season
per year
Energy price 0.2 EUR/kWh (3% yearly gross
saving)
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16. Stop energy waste
Features
Grandma / shortcut button access to rare
modes
e.g. like “off”, “frost protection” and “holiday”
Benefits
Easy to do makes it easy to remember
No forgetting or getting lost or giving up on
deep navigation in menus
Example (Saved energy waste in a weekend out)
Value Quantification
Customer Value €
Typical output in daytime 30 W/m2
Typical room size 4 m2
7.2 €
Normal comfort hours in weekends 30 hours
Energy waste 3,6 kWh / weekend
No of weekends out 10 weekends / year
Energy price 0,2 EUR/kWh
per year
(8% yearly gross
saving)
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17. Superior usability and flexible design
Features
Fits frames with 55 x 55 hole
ELKO, ELJO, JUSSI,
Legrand Valena and Galea Life
Gira Esprit, Merten M-smart, Schneider Exxact
Fits single frames as well as multi frames
Benefits
Installation integrated in existing electrical
installation and frame systems
No hassle with dust and repainting the wall
Less cost for installation
Example (Savings with integrated installation)
Value Quantification
Customer Value €
Time for extra wiring 2 hours
Labour cost per hour 50 EUR/hour
350 €
Wiring materials 40 EUR
Wall repairing and repainting 3 hours
Repainting materials 60 EUR
Total cost of separate installation 350 EUR
per installation
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20. Timers in modern living
Comfort when you need it
Generate and import of code
Value Selling
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21. Timers in modern living
Comfort when you need it
Why using a timer?
Different timer requirements
Between countries (working hours, bedtimes)
Between job types (work at night, from home)
Between end users (retired, employed, families)
Between personas (comfort, economy, green)
Within the family (adults, school kids)
Within the house (bedroom, living room)
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22. Timers in modern living
Generate timer code
To DEVIreg Touch
HEXA Code only as Read-in code
Code Support Interface
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23. 3rd generation Forecast Function
History of Thermostats
What is a “forecast function”?
Optimum end (fade-out)
How to turn “forecast” on/off
Value Selling
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24. Forecast Function
What is a “forecast” function?
Adaptive, self-learning, forecast, optimum start/stop
Response time in the room is measured, stored,
With and without heating, constantly and every day
Used as parameter in the algorithm to calculate when
to start/stop heating
To meet to the demand for comfort entered in the
timer and temperature settings (customer
expectations)
Thus using the least amount of energy
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25. Forecast Function
What is a “forecast” function?
Optimum start – in the old way
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26. Forecast Function
What is a “forecast” function?
Optimum start
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27. Forecast Function
What is a “forecast” function?
History
1999 2008 2012
1. Generation with 2. Generation with 3. Generation with
optimum start in optimum start in optimum start+end
DEVIreg 550 with DEVIlink with PWM in DEVIreg Touch
hysteresis control control with PWM control
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28. Forecast Function
Optimum end (fade-out)
Why?
To avoid turning the relay on just before the comfort
period ends and the economy period begins
How?
Defined by offsetting the comfort setpoint by using
the intelligence/adaptiveness
when temperature is lowering less than 0,3-0,5°C
Temperature Reference
Comfort Temperature Reference
Economy Temperature Reference
Optimum
Backcast
end period
Period Programmed Change
From Comfort
to Economy
Time
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29. Forecast Function
How to turn ”forecast” on / off?
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30. Stop energy waste
Features
3rd generation forecast function added with
Temperature Reference
optimum shutdown of every comfort period
Comfort Temperature Reference
Benefits
Avoids unnecessary heating before economy
periods
Economy Temperature Reference Optimum
Backcast
fade-out Programmed Change
Period
period From Comfort
to Economy
Time
Example (Saved energy waste due to optimum end)
Value Quantification
Customer Value €
Typical output installed 100 W/m2
Typical room size 4 m2
5.8 €
Average unnecessary heating 15 min / period
Typical comfort periods (events) per week 12
Yearly energy waste (24 weeks) 29 kWh / year
Energy price 0.2 EUR/kWh
per year
(6% yearly gross
saving)
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31. Window open function
What happens with the heating system
How to turn the “open window” function on/off
Value Selling
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32. Window open function
Why is it good ventilate?
The indoor air is polluted every day by daily activities
Even when sleeping…
The humidity (and smell) increases
Rot and mold in buiding materials and constructions
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33. Window open function
Why is it good ventilate?
Important regularly to replaced with clean fresh air
Short and powerful ventilation with many windows open
the furniture and surfaces shall not become cold
When it's very cold outside, you can air out a little
shorter than normal
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34. Windows open function
What happens in the heating system?
A sudden drop in temperature is detected by thermostat
Temperature drop of approx. 1°C in a period of 4
minutes.
Thermostat is placed opposite the window
The thermostat to switch off heating for up to 30 min.
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35. Windows open function
How to turn the “open window” function on/off?
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36. Stop energy waste
Features
Automatic open window detection
Benefits
Avoid unnecessary heating when forgetting to
shut an open window
Example (Saved energy waste due to open window function)
Value Quantification
Customer Value €
Extra output due to open window 60 W/m2
Typical room size 4 m2
3.6 €
Time with open window ½ hour
Daily energy waste 0,12 kWh / day
No of days ventilating 150 days / season
Energy price 0,2 EUR/kWh
per year
(4% yearly gross
saving)
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37. Energy consumption
What is measured in DEVIreg Touch?
How to find it
Value Selling
Standard use case (in Value Selling slides)
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38. Energy consumption
What is measured in DEVIreg Touch?
Energy consumption for the individual installation.
Hour counter x installed power (from wizard)
7, 30 and total consumption since setup
The log will remember all for power cuts <24
hours (battery backup)
>24 hours power cut only total consumption is
remebered
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39. Energy consumption
How to find it?
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40. Stop energy waste
Features
Stop Energy waste package
Optimum fade-out feature
Easy accessible timer
Automatic open window detection
Shortcut button to rare modes
Benefits
Realistic gross saving of 12% per year
Example (2/3 of potential gross saving)
Value Quantification
Customer Value €
Optimum fade-out feature 29 kWh
12 €
Easy accessible timer 13 kWh
Automatic open window detection 18 kWh
Shortcut button to rare modes 36 kWh
Energy price 0,2 EUR/kWh
per year
Realistic saving out of potential 67% (12% yearly gross
saving)
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41. Energy consumption
Standard use case (in the Value Selling slides)
4 m² bathroom
100 W/m² under tiles
Average floor insulation (160-220mm)
Comfort / secondary heating
27°C floor temperature
2+6 hours of heating on 5 working days
15 hours of heating on 2 weekend days
150 days of heating per year
Gross energy consumption: 483 kWh
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42. Energy consumption
Use Value Selling Cockpit to make local figures
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43. Stop energy waste
Features
Stop Energy waste package
Optimum fade-out feature
Easy accessible timer
Automatic open window detection
Shortcut button to rare modes
Benefits
Realistic gross saving of
60 kWh per timer thermostat per year
Example (2/3 of potential gross saving)
Value Quantification
Customer Value €
Optimum fade-out feature 29 kWh
6000 kWh
Easy accessible timer 13 kWh
Automatic open window detection 18 kWh
Shortcut button to rare modes 36 kWh
Realistic saving out of potential 67%
per 100 thermostats
(Same CO2 reduction as
31.000 km in a Mercedes
Viano)
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44. Trouble shooting
Factory and soft reset
Overview of settings
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45. Reset possibilities
Factory reset
Power up (e.g. mount front part) while holding
short cut button for 5 seconds
Soft reset
Set of settings generated from wizard (or
imported) at the initial setup
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46. Trouble shooting
Overview of settings
Finding the setup code in the thermostat
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