2. Introduction
The house keeping department plays a vital role in attracting and keeping
the guest as it maintains top quality decor and service in the industries.
Housekeeping is the department which determines to a large extent
whether clients are happy with services.
3. About House keeping
A housekeeping service position, a houseman (or housekeeping) employee
performs all the behind‐the‐scenes maintenance to ensure places and
facilities are clean and functioning properly. At both large, luxury and
smaller, privately managed , a houseman assists all company staff
members in cleaning and preparing company areas for staff. The
houseman must be able to move around quite a bit, be able to lift things
and exhibit a professional attitude toward his work and the companies'
management team.
4. Importance of Housekeeping
Below are some points that explain in which way housekeeping department
is important :
The house keeping department in a company essentially deals with
the cleanliness. The guests feel comfortable in a environment which is
clean and well ordered.
The house keeping department also takes care of the maintenance of
the decorative items in the company in a perfect condition.
The house keepers also assist in purchasing of the items required for the
company and also help the sales team.
The housekeeping department also includes gardeners, maintenance
men, bellhops, laundry staff and floor managers, as well as, occasionally,
customer service professionals.
5. Helps to increase the revenue
Company staff spend more time in company than any other area, so
keeping the environment clean is the duty of housekeeping department
and the satisfied costumer , by this way housekeeping department helps
to increase the revenue of the company.
