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Introduzione:
Fabiola Tisbini,
Director of IBM Digital Sales, Italy
@fabiolatisbini
Relatore:
Pietro Leo,
Executive Architect - IBM Italy CTO for Big Data Analytics & Watson
@pieroleo
Benvenuti!
#IBM #AssirmForum15
© 2015 IBM Corporation3
Bob Dylan +
IBM Watson
on language
Source: https://www.youtube.com/watch?v=pwh1INne97Q
© 2015 IBM Corporation4
Di
TtS
StT
QaCe
Ke
Re
NIC
a set of cognitive
services playing
on the back stage
Ta
© 2015 IBM Corporation5
What is our customer
segmentation by
country/territory?
What products are
selling best?
Descriptive What will be our campaign
return for Q4? What
combination of products will
sell best? What are customer
segmentation attributes
associations according to past
campagn results?
Predictive
Prescriptive
Cognitive
In order to foster a certain
product to sell, we need to
promote through 15%
discounts on this customer
segment with this
channel, to obtain the
highest profit based on
costs, budgets, constraints
and benefits associated
with the campaign
What is driving our
revenue? Answer: X & Y
are driving revenue and
here are three identified
areas to help future
growth.
What concepts are
associated with this
customer claim or opinion?
What words/offers will
engage her?
Data Analysis methods are evolving, type
of data are evolving, size is increasing....
we need to outThink !
Unstructured
© 2015 IBM Corporation6
How does a Cognitive System work?
Natural Language
Discover
Learn
Understand
Confidence IBM
Watson
Source: www.ibm.biz/cognitivera
© 2015 IBM Corporation7
“We train Watson. It learns like we
learn…We’re one of the very first
companies to launch a new
company built entirely on top of
Watson.”
"IBM Watson will go through the
data the same way we are now in
two weeks and in two seconds."
– Robert B Darnell, M.D. Ph.D.,
President, CEO and Scientific Director
New York Genome Center-Terry Jones, Chairman, Wayblazer,
Founder, Travelocity.com, and
Founding Chairman, Kayak.com
“Watson can give [our members] crisp yet
nuanced answers to their questions. For
instance, 'My husband just got out of the Army
and we are having a hard time finding a job
for him.‘”
– Eric Engquist
Associate Vice President,
USAA
“Watson will revolutionise and
simplify student problem-solving:
the more questions it is asked, the
more informative its answers will
become."
– Jane den Hollander
Vice Chancellor,
Deakin University
“Watson will help deliver
consistent quality from adviser to
adviser.”
– Joyce Phillips
CEO Wealth Management,
ANZ Bank
Today Watson is in the 17 industries across 6 continents
“Pick1 is a marketing research and data
platform that uses the cognitive computing
power of Watson on Bluemix”
– Paolo Privitera
CEO of Pick1 US-Italy
© 2015 IBM Corporation8
Watson Engagement Advisor
Watson Discovery Advisor
Watson Policy Advisor
Watson Decision Advisor
Offerings:
Watson for Wealth Management
Watson for Oncology
Chef Watson
Applications:
Watson Explorer
Watson Analytics
Watson Curator
Products:
Watson Services on BlueMix
Watson Developer Cloud
Watson Tooling
Watson Health
Platform:
70.000 developers, 350+ partner companies, 100 cognitive applications
Watson Ecosystem:
IBM Analytics
Cognitive business and its Analytics foundation in IBM
15k consultants and 30k projects, 500+ patents generated each year
Full range of analytics and data capabilities using open source innovation for real-time actionable insights
Source: http://www.ibm.com/analytics/us/en/ Source: www.ibm.biz/cognitivera
6.000 IBM researchers & specialists working in the IBM cognitive divisions
© 2015 IBM Corporation9
Watson Engagement Advisor
Watson Discovery Advisor
Watson Policy Advisor
Watson Decision Advisor
Offerings:
Watson for Wealth Management
Watson for Oncology
Chef Watson
Applications:
Watson Explorer
Watson Analytics
Watson Curator
Products
Watson Services on BlueMix
Watson Developer Cloud
Watson Tooling
Watson Health
Platform:
70.000 developers, 350+ partner companies, 100 cognitive applications
Watson Ecosystem
IBM Analytics
Cognitive Business and its Analytics foundation in IBM
15k consultants and 30k projects, 500+ patents generated each year
Full range of analytics and data capabilities using open source innovation for real-time actionable insights
Source: http://www.ibm.com/analytics/us/en/ Source: www.ibm.biz/cognitivera
6.000 IBM researchers & specialists working in the IBM cognitive divisions
1
© 2015 IBM Corporation10
Source: http://ibm.biz/predictive-analytics-study
1 - Modeling Algorithms
Anomaly Detection
Apriori.
Bayesian Networks
Decision Trees (C&RT, C5.0, CHAID and QUEST)
Association Rules
Cox regression
Decision List. Build interactive rules.
Factor/PCA, Feature Selection. Reduce data.
Spatial Association Rule
Clustering/Segmentation: K-Means, Kohonen, Two Step,
Discriminant, Support Vector Machine (SVM), KNN
Logistic Regression
Neural Networks
Regression, Linear, GenLin (GLM),
Generalized Linear Mixed Models (GLMM)
Model linear equations.
Self-learning response model (SLRM)
Sequence Analysis
Spatial-Temporal Prediction
Support Vector Machine
Time-series.
...2 – Geospatial Analysis
Space-time-boxes
3 - Social network analysis
Group analysis, social similarity, Diffusion Analysis
4 - Entity analytics
Identity resolution of individuals, organizations, etc
5 - Text Analytics
Key concepts, themes, sentiments and trends)
Hundred of high performance
Statistics and Data Mining
algorithms and techniques is the
foundation of
Cognitive Computing!
IBMSPSSModeler
1
Source: IBM Analytics: http://www.ibm.com/analytics/us/en/
© 2015 IBM Corporation11
Watson Engagement Advisor
Watson Discovery Advisor
Watson Policy Advisor
Watson Decision Advisor
Offerings:
Watson for Wealth Management
Watson for Oncology
Chef Watson
Applications:
Watson Explorer
Watson Analytics
Watson Curator
Products
Watson Services on BlueMix
Watson Developer Cloud
Watson Tooling
Watson Health
Platform:
Watson Ecosystem:
IBM Analytics
Cognitive Business and its Analytics foundation in IBM
15k consultants and 30k projects, 500+ patents generated each year
Full range of analytics and data capabilities using open source innovation for real-time actionable insights
Source: http://www.ibm.com/analytics/us/en/ Source: www.ibm.biz/cognitivera
70.000 developers, 350+ partner companies, 100 cognitive applications
6.000 IBM researchers & specialists working in the IBM cognitive divisions
2
© 2015 IBM Corporation12
Source:
http://www.ibm.com/smarterplanet/us/en/ibmwatso
n/developercloud/
GA - Language Detection
GA - Keyword Extraction
GA - Entity Extraxction
GA - Author Extraction
GA - Sentiment Analysis
GA - Text Extraction
GA - Feed Detection
GA - Concept Tagging
GA – Taxonomy
GA - Personality Insights
GA - Natural Language Classifier
GA - Retrieve & Rank
GA - Concept Insights
GA - Language Translation
GA – Dialog
B - Question & Answer
B - Relationship Extraction
B - Concept Expansion
E - Tone Analyzer
E - Document Conversion
GA - Tradeoff Analytics
GA - Watson News
GA - Speech to Text
GA - Text to Speech
GA - Face Detection/Tagging
B - Visual Recognition
E - Visual Insights
About 30 cloud-based
APIs to build cognition
into applications,
processes and products
GA=General Availability; B=Beta; E=Experimental
2
© 2015 IBM Corporation13
www.ibm.biz/ASSIRM15
Watson APIs are
integrated with tens of
other APIs on IBM cloud
on many other domains
2
Watson
23
9
8
4
7
1
2
3
17
77 macro Services
3
© 2015 IBM Corporation14
Watson Services
Source: http://www.ibm.com/smarterplanet/us/en/ibmwatson/developercloud/
2
© 2015 IBM Corporation15
Watson Engagement Advisor
Watson Discovery Advisor
Watson Policy Advisor
Watson Decision Advisor
Offerings:
Watson for Wealth Management
Watson for Oncology
Chef Watson
Applications:
Watson Explorer
Watson Analytics
Watson Curator
Products
Watson Services on BlueMix
Watson Developer Cloud
Watson Tooling
Watson Health
Platform:
Watson Ecosystem
IBM Analytics
Cognitive Business and its Analytics foundation in IBM
15k consultants and 30k projects, 500+ patents generated each year
Full range of analytics and data capabilities using open source innovation for real-time actionable insights
Source: http://www.ibm.com/analytics/us/en/ Source: www.ibm.biz/cognitivera
70.000 developers, 350+ partner companies, 100 cognitive applications
6.000 IBM researchers & specialists working in the IBM cognitive divisions
3
© 2015 IBM Corporation16 Source: www.watsonanalytics.com
Watson Analytics
To answer
business
questions
To take
confident action
on insights
To tell a
compelling
story
To analyze
trusted data
3
© 2015 IBM Corporation17
@pieroleo
Grazie!
#IBM #AssirmForum15
@fabiolatisbini

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Cogntive computing ibm workshop Assirm15

  • 1.
  • 2. Introduzione: Fabiola Tisbini, Director of IBM Digital Sales, Italy @fabiolatisbini Relatore: Pietro Leo, Executive Architect - IBM Italy CTO for Big Data Analytics & Watson @pieroleo Benvenuti! #IBM #AssirmForum15
  • 3. © 2015 IBM Corporation3 Bob Dylan + IBM Watson on language Source: https://www.youtube.com/watch?v=pwh1INne97Q
  • 4. © 2015 IBM Corporation4 Di TtS StT QaCe Ke Re NIC a set of cognitive services playing on the back stage Ta
  • 5. © 2015 IBM Corporation5 What is our customer segmentation by country/territory? What products are selling best? Descriptive What will be our campaign return for Q4? What combination of products will sell best? What are customer segmentation attributes associations according to past campagn results? Predictive Prescriptive Cognitive In order to foster a certain product to sell, we need to promote through 15% discounts on this customer segment with this channel, to obtain the highest profit based on costs, budgets, constraints and benefits associated with the campaign What is driving our revenue? Answer: X & Y are driving revenue and here are three identified areas to help future growth. What concepts are associated with this customer claim or opinion? What words/offers will engage her? Data Analysis methods are evolving, type of data are evolving, size is increasing.... we need to outThink ! Unstructured
  • 6. © 2015 IBM Corporation6 How does a Cognitive System work? Natural Language Discover Learn Understand Confidence IBM Watson Source: www.ibm.biz/cognitivera
  • 7. © 2015 IBM Corporation7 “We train Watson. It learns like we learn…We’re one of the very first companies to launch a new company built entirely on top of Watson.” "IBM Watson will go through the data the same way we are now in two weeks and in two seconds." – Robert B Darnell, M.D. Ph.D., President, CEO and Scientific Director New York Genome Center-Terry Jones, Chairman, Wayblazer, Founder, Travelocity.com, and Founding Chairman, Kayak.com “Watson can give [our members] crisp yet nuanced answers to their questions. For instance, 'My husband just got out of the Army and we are having a hard time finding a job for him.‘” – Eric Engquist Associate Vice President, USAA “Watson will revolutionise and simplify student problem-solving: the more questions it is asked, the more informative its answers will become." – Jane den Hollander Vice Chancellor, Deakin University “Watson will help deliver consistent quality from adviser to adviser.” – Joyce Phillips CEO Wealth Management, ANZ Bank Today Watson is in the 17 industries across 6 continents “Pick1 is a marketing research and data platform that uses the cognitive computing power of Watson on Bluemix” – Paolo Privitera CEO of Pick1 US-Italy
  • 8. © 2015 IBM Corporation8 Watson Engagement Advisor Watson Discovery Advisor Watson Policy Advisor Watson Decision Advisor Offerings: Watson for Wealth Management Watson for Oncology Chef Watson Applications: Watson Explorer Watson Analytics Watson Curator Products: Watson Services on BlueMix Watson Developer Cloud Watson Tooling Watson Health Platform: 70.000 developers, 350+ partner companies, 100 cognitive applications Watson Ecosystem: IBM Analytics Cognitive business and its Analytics foundation in IBM 15k consultants and 30k projects, 500+ patents generated each year Full range of analytics and data capabilities using open source innovation for real-time actionable insights Source: http://www.ibm.com/analytics/us/en/ Source: www.ibm.biz/cognitivera 6.000 IBM researchers & specialists working in the IBM cognitive divisions
  • 9. © 2015 IBM Corporation9 Watson Engagement Advisor Watson Discovery Advisor Watson Policy Advisor Watson Decision Advisor Offerings: Watson for Wealth Management Watson for Oncology Chef Watson Applications: Watson Explorer Watson Analytics Watson Curator Products Watson Services on BlueMix Watson Developer Cloud Watson Tooling Watson Health Platform: 70.000 developers, 350+ partner companies, 100 cognitive applications Watson Ecosystem IBM Analytics Cognitive Business and its Analytics foundation in IBM 15k consultants and 30k projects, 500+ patents generated each year Full range of analytics and data capabilities using open source innovation for real-time actionable insights Source: http://www.ibm.com/analytics/us/en/ Source: www.ibm.biz/cognitivera 6.000 IBM researchers & specialists working in the IBM cognitive divisions 1
  • 10. © 2015 IBM Corporation10 Source: http://ibm.biz/predictive-analytics-study 1 - Modeling Algorithms Anomaly Detection Apriori. Bayesian Networks Decision Trees (C&RT, C5.0, CHAID and QUEST) Association Rules Cox regression Decision List. Build interactive rules. Factor/PCA, Feature Selection. Reduce data. Spatial Association Rule Clustering/Segmentation: K-Means, Kohonen, Two Step, Discriminant, Support Vector Machine (SVM), KNN Logistic Regression Neural Networks Regression, Linear, GenLin (GLM), Generalized Linear Mixed Models (GLMM) Model linear equations. Self-learning response model (SLRM) Sequence Analysis Spatial-Temporal Prediction Support Vector Machine Time-series. ...2 – Geospatial Analysis Space-time-boxes 3 - Social network analysis Group analysis, social similarity, Diffusion Analysis 4 - Entity analytics Identity resolution of individuals, organizations, etc 5 - Text Analytics Key concepts, themes, sentiments and trends) Hundred of high performance Statistics and Data Mining algorithms and techniques is the foundation of Cognitive Computing! IBMSPSSModeler 1 Source: IBM Analytics: http://www.ibm.com/analytics/us/en/
  • 11. © 2015 IBM Corporation11 Watson Engagement Advisor Watson Discovery Advisor Watson Policy Advisor Watson Decision Advisor Offerings: Watson for Wealth Management Watson for Oncology Chef Watson Applications: Watson Explorer Watson Analytics Watson Curator Products Watson Services on BlueMix Watson Developer Cloud Watson Tooling Watson Health Platform: Watson Ecosystem: IBM Analytics Cognitive Business and its Analytics foundation in IBM 15k consultants and 30k projects, 500+ patents generated each year Full range of analytics and data capabilities using open source innovation for real-time actionable insights Source: http://www.ibm.com/analytics/us/en/ Source: www.ibm.biz/cognitivera 70.000 developers, 350+ partner companies, 100 cognitive applications 6.000 IBM researchers & specialists working in the IBM cognitive divisions 2
  • 12. © 2015 IBM Corporation12 Source: http://www.ibm.com/smarterplanet/us/en/ibmwatso n/developercloud/ GA - Language Detection GA - Keyword Extraction GA - Entity Extraxction GA - Author Extraction GA - Sentiment Analysis GA - Text Extraction GA - Feed Detection GA - Concept Tagging GA – Taxonomy GA - Personality Insights GA - Natural Language Classifier GA - Retrieve & Rank GA - Concept Insights GA - Language Translation GA – Dialog B - Question & Answer B - Relationship Extraction B - Concept Expansion E - Tone Analyzer E - Document Conversion GA - Tradeoff Analytics GA - Watson News GA - Speech to Text GA - Text to Speech GA - Face Detection/Tagging B - Visual Recognition E - Visual Insights About 30 cloud-based APIs to build cognition into applications, processes and products GA=General Availability; B=Beta; E=Experimental 2
  • 13. © 2015 IBM Corporation13 www.ibm.biz/ASSIRM15 Watson APIs are integrated with tens of other APIs on IBM cloud on many other domains 2 Watson 23 9 8 4 7 1 2 3 17 77 macro Services 3
  • 14. © 2015 IBM Corporation14 Watson Services Source: http://www.ibm.com/smarterplanet/us/en/ibmwatson/developercloud/ 2
  • 15. © 2015 IBM Corporation15 Watson Engagement Advisor Watson Discovery Advisor Watson Policy Advisor Watson Decision Advisor Offerings: Watson for Wealth Management Watson for Oncology Chef Watson Applications: Watson Explorer Watson Analytics Watson Curator Products Watson Services on BlueMix Watson Developer Cloud Watson Tooling Watson Health Platform: Watson Ecosystem IBM Analytics Cognitive Business and its Analytics foundation in IBM 15k consultants and 30k projects, 500+ patents generated each year Full range of analytics and data capabilities using open source innovation for real-time actionable insights Source: http://www.ibm.com/analytics/us/en/ Source: www.ibm.biz/cognitivera 70.000 developers, 350+ partner companies, 100 cognitive applications 6.000 IBM researchers & specialists working in the IBM cognitive divisions 3
  • 16. © 2015 IBM Corporation16 Source: www.watsonanalytics.com Watson Analytics To answer business questions To take confident action on insights To tell a compelling story To analyze trusted data 3
  • 17. © 2015 IBM Corporation17 @pieroleo Grazie! #IBM #AssirmForum15 @fabiolatisbini